User Guide
WARRANTY REGISTRATION CARD
For this warranty to be effective this card must be completed upon purchase of the covered liner and 
returned to Z-Flex, Inc.
NAME:
 _______________________________________________________________
ADDRESS: ____________________________________________________________
_____________________________________________________________________
LINER PURCHASED FROM: ________________________________________________
DATE OF INSTALLATION: __________________________________________________
MODEL OF VENTED APPLIANCE(S): __________________________________________
I understand and agree
to the warrant as stated:
 ___________________________________________________
 (signature)
BFP 017  REV. 3/03
 LIFETIME
LINER WARRANTY
Z-Flex, Inc. warrants its Stainless Steel Chimney Liners to the original purchaser or if purchased 
by a contractor, to the end user. The warranty is valid for as long as the original purchaser owns the 
property in which the liner is installed, provided it is installed according to UL installation instructions. 
Deviating from the installation and use instructions included with the liner will void the warranty.
Z-Flex warrants that at the time of shipping the Stainless Steel Chimney Liner will be free of 
manufacturerʼs defects in material and/or workmanship.
Liability under the warranty shall be limited to the replacement of the liner and accessories found to 
be defective according to the terms of the warranty, and shall not include replacement installation 
or other costs.
IMPORTANT: Z-Flex Chimney Liners are designed to be used with these fuels only: natural gas, 
propane gas, oil, and seasoned hardwood. The following fuels are not recommended for use in Z-Flex 
chimney liners: coal, ocean driftwood or garbage. Excessive condensation with high chlorine content 
will corrode some stainless steel. Where these conditions prevail, we recommend AL29-4C™ Stain-
less Steel Liners. Refer to equipment manufacturerʼs installation instructions for proper liner material 
for appliances which produce condensation.
Excessive creosote accumulation, sulphur residue from burning coal or the use of unapproved 
chemical cleaners may cause chimney fi res that could warp the liner or may corrode the liner. Such 
misuse will void the warranty.
To activate the warranty, the purchaser or end user must complete and return the Z-Flex warranty 
registration card within ninety (90) days of installation. Upon receipt of written notice of any defect,
Z-Flex reserves the right to examine or engage others to examine the liner. Such examination must 
establish reasonable proof of defective material or workmanship justifying replacement.
The sole remedy for breach of any and all warranties and the sole remedies for Z-Flexʼs liability of 
any kind shall be limited to the remedies provided herein. Z-Flex shall not be liable for any special, 
incidental, indirect or consequential damages, or for any claim against the purchaser or end user 
by any other party. EXCEPT AS SPECIFICALLY PROVIDED HEREIN, Z-FLEX DOES NOT MAKE 
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE. Some states do 
not allow the exclusion of implied warranties or the limitation or exclusion of liability for incidental 
or consequential damages, so the above limitations may not apply to you. You may also have other 
rights which vary from state to state.
For further information, call or write to:
  20 Commerce Park North  20 West Pearce Street
  Bedford, NH 03110-6911  Richmond Hill, Ontario
  in NH: (603) 669-5136  L4B 1E3
  Toll Free: 1-800-654-5600  Tel: (416) 731-9411








