Specifications
8
SERVSWITCH™ DUO AND SERVSWITCH™ QUADRO
Contents (continued)
Chapter Page
5. Operation ............................................................................................................... 51
5.1 Controls and Indicators ............................................................................... 51
5.2 Selecting Computers with the Front-Panel Pushbutttons .......................... 53
5.3 Logging Onto the Duo/Quadro System .................................................... 54
5.4 Things to Keep in Mind About the Keyboards and Mice .......................... 54
5.5 Keyboard Hotkey Commands ..................................................................... 55
5.6 Selecting Computers with the Mouse ......................................................... 59
5.7 Re-Enabling a Disconnected PS/2 Mouse .................................................. 60
5.8 Hot-Plugging Devices Into the ServSwitch Duo/Quadro and
Re-Enabling Disconnected CPU PS/2 Mouse Ports ............................. 61
5.9 Resetting the Keyboard and Mouse ............................................................ 63
5.10 Switching Channels by Sending RS-232 Data ............................................. 64
5.11 Selecting Computers Using the On-Screen Menu ..................................... 65
5.12 The Reminder Banner ................................................................................. 70
5.13 Setting the USER PREFERENCES .............................................................. 71
5.13.1 OSD Colour .................................................................................... 71
5.13.2 Reminder Banner ........................................................................... 71
5.13.3 Reminder Colour ........................................................................... 71
5.13.4 Screen Saver Type .......................................................................... 72
5.14 Using the FUNCTIONS Menu .................................................................... 72
5.15 Querying the Routing Status ....................................................................... 73
5.16 Local/Remote Access Sharing in an Extended Duo/Quadro System ..... 74
5.17
Testing Link Cables in a Cascaded Duo
/Quadro
System with
Grouped Links
......................................................................................... 75
5.18 Restoring to Factory Defaults (If ADMIN Password Lost, Etc.) ................ 76
5.19 Saving and Restoring the Computer/User Configuration to and
from an Excel Compatible File .............................................................. 77
5.19.1 Saving the Configuration ................................................................. 77
5.19.2 Editing the Configuration ............................................................... 78
5.19.3 Restoring the Configuration ............................................................ 79
5.20 Upgrading the Duo’s/Quadro’s Firmware ................................................ 80
6. Troubleshooting .................................................................................................... 84
6.1 Things to Try .................................................................................................. 84
6.2 Calling Black Box ........................................................................................... 86
6.3 Shipping and Packaging ................................................................................ 86
Appendix A: Cable Guidelines ..................................................................................... 87
A.1 Cabling from the Keyboards, Monitors, and Mice to the
ServSwitch Duo/Quadro or Duo Extender ............................................. 87
A.2 Cabling from the ServSwitch Duo/Quadro to the CPUs ............................ 87
A.3 Cabling from the Duo’s/Quadro’s COMM Port to a PC ............................ 88
A.4 Cabling from the Duo/Quadro to a Duo Extender (Optional) ................. 88
Appendix B: Rackmounting the Duo/Quadro ........................................................... 90