User Manual
43
Standard Limited Warranty
(This standard Limited Warranty supersedes and replaces for all purposes the Standard Limited Warranty that appears in
the enclosed documentation, if any).
COOLPAD TECHNOLOGIES, INC.("COOLPAD") warrants that COOLPAD's wireless device and accessories enclosed
herein ("Products") are free from defects in material and workmanship under normal use and service for the period
commencing upon the date of purchase by the first consumer purchaser and continuing for 12 months after that date.
This Limited Warranty is conditioned upon proper use of the Products. This Limited Warranty does not cover: (a)
defects or damage resulting from accident, misuse, abnormal use, abnormal conditions, improper storage, exposure to
liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical or electromechanical stress; (b)
scratches, dents and cosmetic damage, unless caused by COOLPAD; (c) defects or damage resulting from excessive
force or use of a metallic object when pressing on a touch screen; (d) equipment from which the serial number have
been removed, defaced, damaged, altered, made illegible, and/or otherwise tampered with; (e) ordinary wear and tear; (f)
defects or damage resulting from the use of Product in conjunction or connection with accessories, products, or
ancillary/peripheral equipment not furnished or approved by COOLPAD; (g) defects or damage resulting from improper
testing, operation, maintenance, installation, service, or adjustment not furnished or approved by COOLPAD; (h) defects
or damage resulting from external causes such as collision with an object, fire, flooding, dirt, windstorm, lightning,
earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source; (i) defects or
damage resulting from cellular signal reception or transmission, viruses and/or other software problems introduced into
the Product; or (j) Product used or purchased outside the United States.
During the applicable warranty period, provided the Product subject to the warranty claim is returned in accordance with
the terms of this Limited Warranty, COOLPAD will repair or replace such Product, at COOLPAD'S sole option, without
charge. COOLPAD may, at COOLPAD's sole option, use rebuilt, reconditioned, or new parts or components when
repairing any Product, or may replace the Product with a rebuilt, reconditioned or new Product. All other
repaired/replaced Products will be warranted for a period equal to the remainder of the original Limited Warranty on the
original Product or for ninety (90) days, whichever is longer. All replaced Products, parts, components and equipment
shall become the property of COOLPAD. Except to any extent expressly allowed by applicable law, transfer or
assignment of this Limited Warranty is prohibited.
To obtain service under this Limited Warranty, you must return the Product to an authorized service facility in an
adequate container for shipping, accompanied by the sales receipt or comparable proof of sale showing the original date
of purchase, the serial number of the Product and the seller's name and address. To obtain assistance on where to
deliver the Product, please call COOLPAD Customer Care at 1-877-606-5753. If COOLPAD determines that any Product
is not covered by this Limited Warranty, you must pay all parts, shipping, and labor charges for the repair or return of
such Product.
You should keep a separate backup copy of any contents of the Product before delivering the Product to COOLPAD for
warranty service, as some or all of the contents may be deleted or reformatted during the course of warranty service.
THIS LIMITED WARRANTY SETS OUT THE FULL EXTENT OF COOLPAD'S RESPONSIBILITIES, AND THE
EXCLUSIVE REMEDY REGARDING THE PRODUCTS. ALL DISPUTES WITH COOLPAD ARISING IN ANY WAY
FROM THIS LIMITED WARRANTY OR THE SALE, CONDITION OR PERFORMANCE OF THE PRODUCTS SHALL
BE RESOLVED BY AN ARBITRATOR IN ACCORDANCE WITH THE FEDERAL ARBITRATION ACT (FAA), NOT A
JUDGE OR JURY. THE ARBITRATION SHALL BE ADMINISTERED BY JAMS PURSUANT TO ITS COMPREHENSIVE
ARBITRATION RULES AND PROCEDURES BEFORE A SINGLE NEUTRAL ARBITRATOR. Any such dispute shall not
be combined or consolidated with a dispute involving any other person's or entity's Product or claim, and specifically,
without limitation of the foregoing, shall not under any circumstances proceed as part of a class action. The laws of the
State of California, without reference to its choice of laws principles, shall govern the interpretation of the Limited
Warranty and all disputes arising out of the products or services.
This settlement of disputes also applies to claims against COOLPAD'S employees, contractors, agents, and/or other
representatives, as well as any of all of its affiliated entities, regardless of place of incorporation, if any such claim arises










