Product Warranty

ManualsBrandsYujin Robot ManualsAppliancesYCR-M05-A1 EX500 Robot Vacuum Cleaner

Limited Warranty

A. Limited Warranty

Yujin Robot Inc. warrants the product line of Yujin Robot Inc. Robotic Cleaners (eX300, eX500,

Arte and Pop) you have purchased, from a Yujin Robot Inc. Authorized Reseller, to be free from

defects in materials and workmanship under normal use during the period specified below. The

warranty period begins on the date of purchase. Your original purchase invoice (sales receipt), is

your proof of the date of purchase. If you cannot provide the original purchase invoice (sales

receipt), the warranty period will be based on the manufacture date-code shown on the product.

A product that has been exchanged is warranted starting at the original date of purchase.

The Warranty period for the product line is as follows:

Parts One (1) Year

Labor One (1) Year

This warranty extends only to you, the original purchaser. It is not transferable to anyone who

subsequently purchases, leases, or otherwise obtains the Product from you. It excludes

expendable parts. During the warranty period, Yujin Robot Inc. will repair or replace defective

hardware with factory refurbished parts and products. All exchanged parts and Products replaced

under this warranty will become the property of Yujin Robot Inc. During the warranty period,

there will be no charge for labor or parts. If, after repeated efforts, Yujin Robot Inc. is unable to

repair the product to good working order, you may get a replacement unit from Yujin Robot Inc.,

please note the replacement model may not be the exact same model, Yujin Robot Inc. will

always replace with equal or better unit.

To ensure timely response to a service request, please be sure to register your product at

www.YujinRobotUSA.com. Within ten (10) calendar days from the time you purchase the

product, be sure to put in the purchase date, location, and serial number associated with the

product purchase, tech support may randomly ask for sales receipt or other proof of purchase to

determine warranty coverage.

Summary of content (4 pages)

PAGE 1
Limited Warranty A. Limited Warranty Yujin Robot Inc. warrants the product line of Yujin Robot Inc. Robotic Cleaners (eX300, eX500, Arte and Pop) you have purchased, from a Yujin Robot Inc. Authorized Reseller, to be free from defects in materials and workmanship under normal use during the period specified below. The warranty period begins on the date of purchase. Your original purchase invoice (sales receipt), is your proof of the date of purchase.
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B. Warranty Limitation; Exclusion; Exclusive Remedies a. This Limited Warranty does not extend to any product that has been damaged during or as a result of use other than for its normal intended purpose, failure to use the product in accordance with the User’s Manual which accompanies it. b. By the use of parts not manufactured or sold by Yujin Robot Inc. c. By modifications of the Product. d. As a result of services by anyone other than Yujin Robot Inc. or a Yujin Robot Inc. Service Center. e.
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2. Yujin Robot Inc. Technical Support will attempt to help you resolve your problem over the telephone. During problem resolution, Yujin Robot Inc. will require your assistance in performing routine diagnostic procedures. If appropriate, Yujin Robot Inc. will then issue you a Return Merchandise Authorizations (RMA) number to be used as a means of identifying the Product. 3. After calling 1-855-926-1601 to obtain a Return Merchandise Authorization number.
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Center, the amount authorized will be cancelled upon receipt of the defective Product back from the customer. The same terms and conditions applied to this paragraph (#8) as are stated in paragraph #4-#7. Please see above. The authorization is valid for 30 days, and will be processed for payment if the defective Product is not received. (Caution for Debit Cards, upon authorization, the amount may be deducted from your balance, so the use of credit card is strongly suggested).