Warranty

e. Improper transportation or packing when returning the Product to Yujin Robot Inc. or a Yujin
Robot Inc. Service Center
f. Unusual physical or electrical stress or interference, failure or fluctuation of electrical power,
lighting, static electricity, fire, or nature disaster.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential
damages for consumer products, and some states or provinces do not allow limitation on how
long an implied warranty lasts. In such states and provinces, the exclusion or limitation of this
limited warranty may not apply to you.
This Limited Warranty gives you specific legal rights. You may also have other rights that vary
from state to state. You are advised to consult applicable state or provincial laws for full
determination of your rights.
C. Obtaining Carry-In or Mail-In Warranty Services
Subject to the following terms and conditions, you are entitled to mail-in repair service during
the applicable warranty period.
1. Prior to obtaining service you must contact the Yujin Robot Inc. Customer Service Center at
1-855-926-1601. Please have the model number, serial number, place of purchase and date of
purchase ready when you call. The serial number (S/N) and model number are located on the
back of the Product
2. Yujin Robot Inc. Technical Support will attempt to help you resolve your problem over the
telephone. During problem resolution, Yujin Robot Inc. will require your assistance in
performing routine diagnostic procedures. If appropriate, Yujin Robot Inc. will then issue you a
Return Merchandise Authorizations (RMA) number to be used as a means of identifying the
Product.
3. After calling 1-855-926-1601 to obtain a Return Merchandise Authorization number. Mail-In
Repair service is available for Products purchased and located in the continental United States,
you are responsible for the shipping charge to ship the Product to the Service Center, Yujin
Robot Inc. will pay for the shipping to ship the Product back to you. Product purchased in
Canada, Alaska, Hawaii and Puerto Rico, you are responsible for the shipping charges to and
back from the repair center.
4. All Mail-In service must take place by returning the Product to the Yujin Robot Inc. Service
Center. You must prepay any shipping charges, export taxes, custom duties and taxes or any
other charges associated with transporting the Product. In addition, you are responsible for
insuring the Product during shipment. You assume the risk of loss during shipment.