User's Guide

Troubleshoong
Hardware:
1. Baeries: Baeries should be brand new, name brand “AAA” alkaline type. Refer to “Warnings”
Secon on page 32
2. Status LED blink red every 30 seconds: the condion of the baeries is in queson, replace the
baeries with 2 premium “AAA” alkaline baeries
Symptoms:
1. Device is offline
- If sensor is not connected to the cloud, press the SET buon on water leak sensor once
- If Hub is offline, reconnect the Hub to the Internet and press the SET buon on water leak
sensor once
- If Hub is not on, power on the Hub again and press the SET buon on water leak sensor once
- If sensor is out of range with Hub, relocang the sensor or Hub may be required
- For a device with low-baery indicators or alerts or if the condion of the baeries is in
queson, replace the baeries with 2 premium “AAA” alkaline baeries
2. Other issues, contact customer service, 1-949-825-5958 (M-F 9am - 5pm PST)
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