User's Guide

Troubleshooting
22
Garage Door Controller
Problem Possible Reason
Solution
Con tr ol le r i s o fflin e.
Device does not power on.
Please power on your device.
Please power on the hub again and
press the set button of Garage Door
Controller once.
Hub is offline.
Please reconnect your hub to the
Internet and press the set button of
Garage Door Controller once.
Hub is powered off.
No action or light.
Please contact customer service.
Other problems.
Product defective.
Product defective.
Please contact customer service.
Product defective.
Please contact customer service.