User Guide
vi Yosemite Backup Installation Guide
To view or print this documentation, Adobe Acrobat Reader (version 4.0 or higher) must be installed on
your Windows or X Window (Linux/UNIX) computer. If not currently installed, you can install it from
the Adobe Acrobat Reader website at http://www.adobe.com/products/acrobat/readstep2.html.
NOTE: Adobe Acrobat Reader does not offer versions for DOS or NetWare systems. Therefore, you can
only view or print the Yosemite Backup documentation on Windows or X Window (Linux/UNIX)
systems.
To print the documentation, open the appropriate file into Adobe Acrobat Reader. Choose Page Setup…
from the File menu and set the proper options for your printer. If your printer supports it, select the
Larger Print Area option. Then choose Print… from the File menu and print the document.
(You can also purchase additional printed and bound copies of this manual. Contact us at the numbers
listed below for additional information.)
Release Notes
Release notes are included with every service pack. Before installing Yosemite Backup, please read and
print the release notes for additional information. The release notes are available in both HTML
(readme.htm) and text (readme.txt) formats in the root directory of the CD-ROM.
Online Help
Windows
To view online help while using Yosemite Backup, select Contents from the Help menu. The online help
is displayed in a pop-up window.
For task-related or context-sensitive help while using Yosemite Backup, select a topic in the Dynamic
Help list.
Non-Windows
You can view online help from most Yosemite Backup screens by pressing F1.
Customer Support
You can get customer support for Yosemite Backup in one of the following ways:
• Visit our website at www.yosemitetech.com and fill out an Online Support Request Form. (For a
quick connection, select Web from the Yosemite Backup Help menu.)
• Fax us at (559) 449-1188.
• Phone us at (559) 449-8181. Telephone technical support is available Monday through Friday from
6:00 a.m. to 6:00 p.m Pacific Time and 7:00 a.m. to 4:00 p.m. GMT. We offer free phone support for
installation issues. For other issues, purchase a Yosemite Care contract or a phone incident.










