Specifications
567040-YIM-B-1210
60 Johnson Controls Unitary Products
Cooling Troubleshooting Guide
On calls for cooling, if the compressors are operating but the 
supply air blower motor does not energize after a short delay 
(the room thermostat fan switch is in the “AUTO” position):
1. Turn the thermostat fan switch to the ON position. If the 
supply air blower motor does not energize, go to Step 3.
2. If the blower motor runs with the fan switch in the ON 
position but will not run after the first compressor has 
energized when the fan switch is in the AUTO position, 
check the room thermostat for contact between R and G in 
the AUTO position during calls for cooling.
3. If the supply air blower motor does not energize when the 
fan switch is set to ON, check that line voltage is being 
supplied to the contacts of the M3, contactor, and that the 
contactor is pulled in. Check for loose wiring between the 
contactor and the supply air blower motor.
4. If M3 is pulled in and voltage is supplied to M3, lightly touch 
the supply air blower motor housing. If it is hot, the motor 
may be off on internal protection. Cancel any thermostat 
calls and set the fan switch to AUTO. Wait for the internal 
overload to reset. Test again when cool.
5. If M3 is not pulled in, check for 24 volts at the M3 coil. If 24 
volts are present at M3 but M3 is not pulled in, replace the 
contactor.
6. Failing the above, if there is line voltage supplied at M3, M3 
is pulled in, and the supply air blower motor still does not 
operate, replace the motor.
7. If 24 volts is not present at M3, check that 24 volts is 
present at the UCB supply air blower motor terminal, 
“FAN”. If 24 volts is present at the FAN, check for loose 
wiring between the UCB and M3.
8. If 24 volts is not present at the “FAN” terminal, check for 24 
volts from the room thermostat. If 24 volts are not present 
from the room thermostat, check for the following:
a. Proper operation of the room thermostat (contact 
between R and G with the fan switch in the ON position 
and in the AUTO position during operation calls).
b. Proper wiring between the room thermostat and the 
UCB, and
c. Loose wiring from the room thermostat to the UCB
9. If 24 volts is present at the room thermostat but not at the 
UCB, check for proper wiring between the thermostat and 
the UCB, i.e. that the thermostat G terminal is connected to 
the G terminal of the UCB, and for loose wiring.
10. If the thermostat and UCB are properly wired, replace the 
UCB.
On calls for cooling, the supply air blower motor is operating but 
compressor #1 is not (the room thermostat fan switch is in the 
“AUTO” position):
1. If installed, check the position of the economizer blades. If 
the blades are open, the economizer is providing free 
cooling and the compressors will not immediately operate. 
If both stages of cooling are requested simultaneously and 
the economizer provides free cooling, following a short 
delay compressor #1 will be energized unless it is locked 
out. If compressor #1 is locked out, compressor #2 is 
energized. Compressor #2 is always energized in place of 
compressor #1 when compressor #1 is requested but 
locked out.
2. If no economizer is installed or the economizer is not 
opening to provide free cooling and compressor #1 does 
not energize on a call for cooling, check for line voltage at 
the compressor contactor, M1, and that the contactor is 
pulled in. Check for loose wiring between the contactor and 
the compressor.
3. If M1 is pulled in and voltage is supplied at M1, lightly touch 
the compressor housing. If it is hot, the compressor may be 
off on inherent protection. Cancel any calls for cooling and 
wait for the internal overload to reset. Test again when 
cool.
4. If M1 is not pulled in, check for 24 volts at the M1 coil. If 24 
volts are present and M1 is not pulled in, replace the 
contactor.
5. Failing the above, if voltage is supplied at M1, M1 is pulled 
in, and the compressor still does not operate, replace the 
compressor.
6. If 24 volts is not present at M1, check for 24 volts at the 
UCB terminal, C1. If 24 volts is present, check for loose 
wiring between C1 and the compressor contactor.
7. If 24 volts is not present at the C1 terminal, check for 24 
volts from the room thermostat at the UCB Y1 terminal. If 
24 volts is not present from the room thermostat, check for 
the following:
a. 24 volts at the thermostat Y1 terminal
b. Proper wiring between the room thermostat and the 
UCB, i.e. Y1 to Y1, Y2 to Y2, and
c. Loose wiring from the room thermostat to the UCB
8. If 24 volts is present at the UCB Y1 terminal, the 
compressor may be out due to an open high-pressure 
switch, low-pressure switch, or freezestat. Check for 24 
volts at the HPS1, LPS1, and FS1 terminals of the UCB. If 
a switch has opened, there should be a voltage potential 
between the UCB terminals, e.g. if LPS1 has opened, there 
will be a 24-volt potential between the LPS1 terminals.
9. If 24 volts is present at the UCB Y1 terminal and none of 
the protection switches have opened, the UCB may have 
locked out the compressor for repeat trips. The UCB 
should be flashing an alarm code. If not, press and release 
the ALARMS button on the UCB. The UCB will flash the 
last five alarms on the LED. If the compressor is locked 
out, cancel any call for cooling. This will reset any 
compressor lock outs.
NOTE:  While the above step will reset any lockouts, 
compressor #1 may be held off for the ASCD. See the 
next step.
10. If 24 volts is present at the UCB Y1 terminal and none of 
the switches are open and the compressor is not locked 










