User Manual SMS Bridge Global Monitoring System YORK Marine, Controls/ – the people to talk to
User Manual User Manual Table of Contents Introduction............................................................................................................................. 3 Requirements ......................................................................................................................... 5 Installation .............................................................................................................................. 6 Configuration ....................................
User Manual Introduction System overview The SMS Bridge provides an economical means of transmitting reefer monitoring data to the YORK Global Monitoring Server (GMS). Instead of sending SMS messages directly to the GMS server in Denmark, your monitoring systems send them to the SMS Bridge. The SMS Bridge relays the messages to the GMS server via the Internet, reducing the cost of data transmission. The SMS Bridge is intended for use with the YORK RefLine and RefBox reefer monitoring systems.
User Manual Introduction, Continued Services The SMS Bridge application consists of three following components, or services. • MailHandler service Sends system related e-mails, for example if the GSM modem loses it’s registration on the GSM network. This is an optional service for your convenience. • SMSHandler service Receives SMS messages from the GSM modem and delivers them to the SMSBridge service. Required for operation.
User Manual Requirements Computer The SMS Bridge runs on Windows 2000 and XP personal computers. The computer must have an RS-232 serial (COM) port for connection of the GSM modem or a serial port adaptor. GSM service The SMS Bridge receives data over the GSM mobile phone network via SMS text messages. This requires a GSM account and SIM card (not included). More information about the GSM system, including coverage maps, is available from www.gsmworld.com.
User Manual Installation Before you begin Before installing the modem and software: • Verify that the PC has an RS-232 serial (COM) port. If no serial port is available, a USB to serial port adaptor may be used. • Verify that a GSM signal is present at the PC location. You can check for a signal using a mobile phone. • Make a note of the SIM card PIN code and the GSM service provider’s SMS message center number.
User Manual Configuration Service startup By default, the services do not automatically start when the application is launched. To start a service, you click it’s name and then click the Start service button. To avoid this step, select the Auto start option for each service as shown below. Mail handler configuration Configure the MailHandler as follows. Step 1 2 3 4 Action Click MailHandler in the main screen. Click the Config button. The configuration screen opens.
User Manual Configuration, Continued Mail handler configuration (continued) Step 5 6 7 8 9 SMS bridge configuration Action From name: Enter a name to identify the sender as the SMS Bridge system. The receiver sees this name in the inbox. Administrator e-mail: Enter the address for person monitoring the system. Click Save configuration to save the changes. Click the Test button to send a test message from the SMS Bridge to the administrator. Close the configuration screen and start the service.
User Manual Configuration, Continued SMS Handler configuration Configure the SMSHandler as follows. Step 1 2 3 Action Click SMSHandler in the main screen. Click the Config button. The configuration screen opens. SIM PIN code: Enter the PIN code for the SIM card. NOTE: Verify that the PIN code is correct! The SMSHandler transmits the PIN code to the modem three times, which may result in blocking of the SIM card if the code is incorrect. See Troubleshooting if the SIM card is blocked.
User Manual Configuration, Continued SMS Handler configuration (continued) Step 4 Action COM port: Enter the number of the COM port to which the GSM modem is connected. If using a USB to Serial Port adaptor, to find the port number right-click My Computer, click Manage, click Device Manager, and double-click Ports (COM & LPT) in the list of devices. The port number should be shown in parenthesis after the device name. 5 6 7 8 9 10 Baud rate: Select 115200.
User Manual Operation Starting the SMS Bridge After the system has been installed and configured as described in the previous sections, start the SMS Bridge as follows. If the Auto Start option is selected, no user intervention is required. Step 1 2 3 Normal operation Action Start the computer. The SMS Bridge launches automatically on start-up. Should you need to launch the SMS Bridge manually, select SMS Bridge from the Global Monitoring Server folder in your program list.
User Manual Troubleshooting Monitoring activity The log function allows you to monitor system activity. To view the log, click the Log tab. To make the log scroll up as new messages appear, select the Auto scroll option. Log detail Log messages are divided into seven levels of detail from Finest to Severe. Selecting a detail level causes the log to display that level and those below it.
User Manual Troubleshooting, Continued MailHandler Use the table below to troubleshoot problems with the MailHandler service. Problem Error message “Details: [host name]” Error message “Details: 553 Authentication is required...” SMSBridge Likely Cause Solution Incorrect SMTP host name Mail server requires user authentication Get host name from system administrator. The MailHandler is not compatible with the server. Use log to monitor system directly.
User Manual Troubleshooting, Continued SMSHandler (continued) Problem Error starting and severe log message: Unable to open specified com port Error starting and severe log message: Modem activity query failed Likely Cause Wrong COM port Modem cable not connected Modem cable not connected Wrong BAUD rate Defective modem Service starts, modem LED flashes but test messages fail Missing or wrong service center number Service starts but LED does not flash Poor GSM signal Defective modem E-mail error mes
User Manual Document Revision Record Rev. Date Author 1.0 1.1 1.2 1.3 8 aug 2003 26 may 2004 23 mar 2005 07 may 2007 PCL PCL PCL MA Brief description of change Original issue of this document GSM modem baud rate added Not released General revision and update Document Revision Record Revision 1.3 · Updated: 070507 Project : SMS Bridge File: e:\york\sms bridge\manual\smsbridge-manual_13.
