User's Guide

Thank you for purchasing YoLink products!
Whether you are adding additional hubs to expand
your system's range or if this is your first YoLink
system, we appreciate you trusting YoLink for your
smart home & automation needs. Your 100%
satisfaction is our goal. If you experience any
problems with your installation, with our products
or if you have any questions that this manual does
not answer, please contact us right away. See the
Contact Us section for more info.
Thank you!
Eric, Queenie, John, Clair, James
Customer Support Team
Thank you!
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Introduction
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YoLink Hubs are the gateway to the internet for
your YoLink devices. As opposed to many smart
home systems, the individual devices are not on
your network or WiFI and are not directly
connected to the internet. Instead, your devices
communicate with the Hub, which connects to the
internet, the cloud server and the app.
Your SpeakerHub can only connect to the internet
via a 2.4 GHz band provided by your WiFi network
(5 GHz band is not supported at this time). Like most
IoT and home automation devices, your SpeakerHub
connects only to the 2.4 GHz WiFi band. Nearly all
residential WiFi routers have a 5 and a 2.4 GHz
band. But your router may or may not display SSIDs
for both bands or they may both have the same
name . If you know which SSID is your 2.4 GHz band,
this is the one your Hub will connect to.
With some exceptions, your router and the
SpeakerHub will connect automatically via 2.4 GHz.
Some routers may attempt to connect your Hub to 5
GHz. Additional support may be needed, for
example, changing your router settings.
“5 GHz” should not be confused with “5G”
cell phone service
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Multi-step authentication networks, such as
hotels and airports, are not compatible!
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read this user guide we have prepared just for you.
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