User Manual

<Appendix 4. Software Download>
A-32
IM 21B04C01-01E
Table A4.1 Actions after Software Update
Contents of Software Update Action
Does not change the number of parameters. Re-setup of parameters not needed.
Adds a block parameter. Setup of the added parameter needed.
Adds a block. Reengineering and setup of the added block’s parameters needed.
Changes the number of system/network
management VFD parameters
Reengineering needed.
A4.7 Troubleshooting
For information on the download tool’s error messages, see also the software’s User’s Manual.
Table A4.2 Problems after Software Update
Symptom Cause Remedy
An error occurs before starting a
download, disabling the download.
The selected download le is not for
the selected eld device.
Check SOFTDWN_ERROR in the
resource block and obtain the correct le.
An error occurs after starting a
download, disabling the download.
You attempted to update the device
revision by downloading a le which is
not an original le.
Check SOFTDWN_ERROR in the
resource block and obtain the original le.
The selected eld device does not
support software downloading.
Check whether the option code /EE is
included in the model and sufx codes of
the device.
The voltage on the eldbus segment
falls below the specied limit (9 volts).
Check the capacity of the eld bus power
supply used and the voltage at the terminal.
There was an error in a checksum or
the number of transmission bytes.
Check SOFTDWN_ERROR in the
resource block and obtain the correct le.
The download tool does not allow
download with same software revision.
Check the setting of the download tool.
The download takes far longer than
expected or fails frequently.
The eldbus segment is noisy. Check the noise level on the eldbus
segment.
An error occurs after activation. Transient error caused by the internal
resetting of the eld device
Check whether communication with the
eld device has recovered after a while.
The new software does not work
after the activation.
The le of the current revision was
downloaded.
Obtain the correct le.
Failure of the memory in eld device,
etc.
Check SOFTDWN_ERROR in the
resource block, and re-try downloading.
If fails, place a service call.
A4.8 Resource Block’s Parameters Relating to Software Download
Table A4.3 Additional Parameters of Resource Block
Relative
Index
Index Parameter Name
Default
(Factory Set)
Write
Mode
Description
53 1053 SOFTDWN_PROTECT 0x01 Denes whether to accept software downloads.
0x01: Unprotected
0x02: Protected
54 1054 SOFTDWN_FORMAT 0x01 Selects the software download method.
0x01: Standard
55 1055 SOFTDWN_COUNT 0 — Indicates the number of times the internal
FlashROM was erased.
56 1056 SOFTDWN_ACT_AREA 0 — Indicates the ROM number of the currently
working FlashROM.
0: FlashROM #0 working
1: FlashROM #1 working
57 1057 SOFTDWN_MOD_REV 1, 0, 0, 0, 0, 0,
0, 0, 0
— Indicates the software module revision.
58 1058 SOFTDWN_ERROR 0 — Indicates an error during a software download.
See Table 4.