Manual

3-2
IM 04L61B01-02EN
Error Messages
Code Message Description and Corrective Action
E001 Communication error occurred. Communication error occurred with the recorder. Check
communication parameters, network cables, and settings on the
recorder.
E002 Failed to save the file. Failed to save the file. Check the folder and file properties.
E003 Failed to read the file. Failed to open the file. Check the file name.
E004 Internet Explorer is not installed. Internet Explorer is not installed.
Install Internet Explorer.
E005 Now recording. Can't store settings. Settings cannot be send while the recorder is recording. Send
them after the recorder stops recording.
E006 Now computing. Can't store settings. Settings cannot be send while the recorder is computing. Send
them after the recorder stops computing.
E007 The file is read-only. Attempting to save to a read-only file. Make the file writable, or
save to a different file.
E008 Access to the file is denied. Check the access privileges to the file. Check whether the file
system limit has been exceeded.
E009 The disk is full. Check the free space in the save destination.
E010 The directory is full. Check the number of files in the save destination.
E011 The file is invalid. A file format error.
E012 Sharing violation occurred. The file is already opened in another application. Close the file.
E013 Error occurred. An error other than those above (001 to 012) occurred.
E014 The directory does not exist. The directory may have been deleted.
E015 PDF file reader is not installed. Install Adobe Reader.
E016 The directory already exists. Check whether the path and folder name have been specified
correctly.
E017 Bad file path is specified. The file path length has exceeded the limit (256 characters), or an
invalid character has been used. Shorten the file path, or correct
the file name.
E018 Failed to open program files. This error occurs when a browser other than the browser started
by this software was used to access the software, or Internet
Explorer was refreshed consecutively. Close all browsers, and
restart Hardware Configurator.
E019 Please delete temporary internet files from
the browser, close the browser and restart the
application.
This error occurs when temporary internet files affect the software.
Delete temporary files in Internet Explorer, then restart Hardware
Configurator.
E020 The user name or the password is wrong. Enter a valid user name and password in the communication
condition dialog box. For example, this message appears when the
user logged in changes his or her own user information and sends
it or when the user sends setup data that changes the “Security
setting > basic settings > communication” setting from OFF to
Login. In these cases, resend the command with the new valid
user name and password.
E021 This function is not possible at this time. This message appears when you attempt to perform an operation
that cannot be executed from the menu.
3.1 Errors and Messages