User Manual

2-2 SM 04P02B01-01E
2.2 Failures and Corrective Actions
The table below describes the most common types of failures and their corrective
actions.
Action
Refer to
chapter 6
DescriptionPhenomenonNo.
Page
Item
Check
Adjust
Replace
1 No power Condition of power supply connection Power supply - -
voltage
Peripheral wiring of the CPU Assembly 6-8 24
6-22 22
Power Assembly 6-8 21
6-22 17
CPU Assembly 6-8 24
6-22 22
Other Assemblies (power supply part short) - -
2 Fail display (option /F1) CPU Assembly 6-8 24
6-22 22
3 Date/time is initialized Voltage and connection of Battery Assembly - -
CPU Assembly 6-8 24
6-22 22
Battery Assembly 6-8 15
6-22 16
4 Problem with key operation Turning OFF the key lock function - -
FPC connection between Display Assembly and 6-4, 5 1
Pen/Dot Driver PCB 6-18, 19 1
Display Assembly 6-4, 18 1
5 Problem with display FPC connection between Display Assembly and 6-4, 5 1
Pen/Dot Driver PCB 6-18, 19 1
Display Assembly 6-4, 18 1
6 (Pen Model) Pen axis load, condition of shaft, abnormal noises, etc. - -
Pen recording quality poor
Adjust the recording position. - -
Pen Servo Assembly 6-6 2
7 (Pen Model) Check whether the recorder has started, as well as the - -
Pen does not move
pen axis load, abnormal noises, etc.
Error message (Error: 963)
-> PEN1 FPC connection between Pen Servo Assembly and 6-6 2, 18
Error message (Error: 964) -> PEN2
Pen Servo PCB
Error message (Error: 965)
-> PEN3 FPC connection between Pen Servo PCB and Pen 6-5 1
Error message (Error: 966)
-> PEN4
Driver PCB 6-6 18
Pen Servo Assembly 6-6 2
Pen Servo PCB 6-6 18
Pen Driver PCB 6-5 1
8 (Dot Model) Wiring the Carriage Motor Assembly 6-20 10
Printer does not function.
Dot Driver PCB 6-19 1
Printer error message (Error: 961)
Carriage Motor Assembly 6-20 10
9 (Dot Model) Printer carriage load, noises, etc. - -
Printer carriage moves, but the
Home position sensor 6-20 24
home position (zero position) is
Dot Driver PCB 6-19 1
not detected.
Carriage Motor Assembly 6-20 10
Printer error message (Error: 961)