User Manual
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IM 11M12D01-51E
After-sales Warranty
n Do not modify the product.
n During the warranty period, for repair under warranty carry or send the
local sales representative or service ofce. Yokogawa will replace or repair
anyproduct to the damaged parts and return the product to you.
n Before returning a product for repair under warranty, provide us with the
model name and serial number and a description of the problem. Any
diagrams or data explaining the problem would also be appreciated.
If we replace the product with a new one, we won’t provide you with a repair report.
Yokogawa warrants the product for the period stated in the pre-purchase quotation.
Yokogawa shall conduct dened warranty service based on its standard. When the
customer site is located outside of the service area, a fee for dispatching the maintenance
engineer will be charged to the customer.
n In the following cases, customer will be charged repair fee regardless of
warranty eriod.
• Failure of components which are out of scope of warranty stated in instruction manual.
• Failure caused by usage of software, hardware or auxiliary equipment, which Yokogawa
Electric did not supply.
• Failure due to improper or insufcient maintenance by user.
• Failure due to modication, misuse or outside-of-specications operation which Yokogawa
does not authorize.
• Failure due to power supply (voltage, frequency) being outside specications or abnormal.
• Failure caused by any usage out of scope of recommended usage.
• Any damage from re, earthquake, storms and oods, lightning, disturbances, riots, warfare,
radiation and other natural changes.
n Yokogawa does not warrant conformance with the specic application at the
user site. Yokogawa will not bear direct/indirect responsibility for damage due
to a specic application.
n Yokogawa Electric will not bear responsibility when the user congures the
product into systems or resells the product.
n Maintenance service and supplying repair parts will be covered for ve years
after the production ends. For repair for this product, please contact the
nearest sales ofce cribed in this instruction manual.