User guide

<8. Troubleshooting>
8-1
IM 11B06E01-01E
8. Troubleshooting
8.1 Install
Phenomena Cause Countermeasure
Fail to copy the data into the
system disk when installing.
Invalid of attribution of the
propertyofJEROS_AP
folder.
Un-click “Enable to archive
the folder” at the archive
attributionofJEROS_AP
folder.
8.2 Diagnostic window (Web browser)
Phenomina Cause Countermeasure
Diagnostic window can not
be opened.
NoHTMLle.
Thecopyoftheleisnot
created.
Re-install*1
Diagnostic window can
be opened but the check
windowofthemappingle
does not come up.
Javaapplicationisnotin
operation.
Thelecopyingisnotsuc-
cess.
Re-install*1
NosettingofJavaisin
operation.
NolicenseofJavais
installed.
CheckthelicenseofJava.
"TASK" is not OK on the
Modbus status window.
ModbusTCPClientisnotin
operation.
No license of Modbus is
installed.
Check the license of Mod-
bus.
*1: Re-installhastobeexecutedafterASGW_MAP.CSVleisdeleted.
4th Edition : Nov. 22, 2011-00