Instruction Manual

4-1
IM 04L41B01-65EN
Troubleshooting
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Index
4.1 Messages and Corrective Actions
Messages may appear on the screen during operation. This section explains the
meanings of the error messages and how to respond to them.
Error Messages
Code Message Corrective Action/Explanation
E7001 Unreadable file Select another file.
E7002 Failed to open file. Try to open the file again. If still not possible, the file may be
damaged. Select another file.
E7003 Failed to make file. Checkthefreespaceinthedirectory.
E7004 A user is already logged in. Thismayhappenforoneofthefollowingreasons.Check
the login conditions.
•Anotheruserwiththesameusernameisalreadylogged
intothesetting/measurementserver,maintenance/test
server, or FTP server.
• Another user is already logged into the setting function of
thesetting/measurementserver.
• Another user has logged in to the DXP through key
operations.
• Another user who has logged in to the DXP through serial
communication commands.
E7005 Unable to login now. This may happen for one of the following reasons:
• The user name is invalid.
• The user name, user ID, or password is not correct.
• The specified user cannot log in through communication
commands.
E7006 Password is incorrect. Checktomakesurethatthepasswordiscorrect.
E7007 No system administrator’s privilege. Log in as a system administrator.
E7008 The number of connection has been exceeded. The maximum number of connections has been exceeded.
Closeotherconnectionsbeforeconnecting.
E7009 CommunicationError • ChecktheLANconnection.
• Make sure that the IP address and host name settings of
thePCandtheDXPthatyouareconnectingtomatch.
E7010 Thedevice’sstylenumberisearlierthanS4.Can’t
receive setting.
Use a DXP whose style number is S4 or later.
E7011 This password is not effective or was already used. Re-enter a different password.
E7012 Nowsampling.Can’tstoresettings. Send the data after the DXP finishes writing to the internal
memory.
E7013 Nowcalculating.Can’tstoresettings. Send the data after computation finishes.
E7014 Nowsampling&calculating.Can’tstoresettings. Send the data after the DXP finishes writing to the internal
memory and computation finishes.
E7015 DXP System configurations are different. Make sure that the setup information and the DXP system
configuration match.
E7016 Operation aborted because an error was found on
media.
Checkthestoragemedium.
E7017 Not enough free space on media. Changethestoragemedium.
E7018 Media is read-only. Enable writing to the medium.
E7019 Media has not been inserted. Insert a storage medium.
E7020 Media is damaged or not formatted. Changethestoragemediumorformatit.
E7021 An error occurred during send procedure. Send again.
E7022 An error occurred during receive procedure Attempt to receive the data again.
E7023 This user name is not registered. Make sure that you entered the correct user name, user ID,
and password.
E7024 3times password input failure. Select Login information in the Information menu, and enter
the system administrator information.
E7025 3times password input failure. The user will be
disable.
A different system administrator must log in.
E7026 The connected device is not supported! The connected device is not a DX100P or DX200P.
E0250 Failed to start Adobe Reader. Make sure that the user’s manual exists and that Adobe
Acrobat is installed.
Chapter 4 Troubleshooting