System information

216 Logical Partitions on System i5
If the restore failed, reset the service processor. See “Service processor reset” on
page 225. Then continue with the next step.
3. If the problem persists, contact your next level of support or your hardware service
provider.
Error state
The Error state automatically generates a call to the service support center if the function is
enabled. If the function is not enabled, contact your next level of support or your hardware
service provider. You also can follow the next section to correct it.
6.9.3 List of progress codes
If the State of Management Server displays an Error status, then we should check the
Operator Panel Value.
Figure 6-46 shows an example to view Operator Panel Value with HMC.
Figure 6-46 HMC-to view Management Server Operator Panel Value
The following progress codes (or checkpoints) displayed in the Operator Panel Value field
represent different processes that occur during initial program load (IPL). The list of progress
codes is in numeric order. A general description of the processes represented by the
progress code appears beside each number (or range of numbers). Progress codes are
8-characters long, unless otherwise specified.
Use the following list (Table 6-4) to find information about specific progress codes. The first
column represents the first 4 characters of the 8 character progress code, unless otherwise
specified. The second column describes the progress code and links to information that
includes one or more tables. If you do not find the progress code that you are looking for in
this list, ask your next level of support for assistance.