System information

Chapter 4. HMC Guided Setup 129
31.The Guided Setup Wizard - Configure Connectivity to Your Service Provider panel is now
displayed (Figure 4-32). You can select by which communications method you wish to
connect to IBM (call home) for service and support related functions. There are four
service applications available on the HMC:
– Electronic Service Agent™ - Monitors your managed systems for problems and if
enabled, reports them electronically to IBM.
– Inventory Scout Services - Reports hardware and software information from your
managed systems to IBM.
– Remote Support Facility - Enables the HMC to call out to IBM for problem reporting
as well as enabling remote access to your managed systems (if enabled by customer).
– Service Focal Point - Collects system management issues in one central point for all
your partitions.
Figure 4-32 Guided Setup wizard - Configure Connectivity to Your Service Provider
You can select which connectivity method you wish to use when communicating
electronically with IBM. There are three options available to you:
– Dial-up from the local HMC - This option will use the IBM supplied modem with the
HMC to dial in to the IBM support network. You may choose this option if your HMC
doesn’t have a high speed Internet connection through an open network or has only
been configured in a private network.
– Virtual private network (VPN) through the Internet - This option will use a high
speed Internet connection to connect to the IBM support network. This is the fastest
option available on the HMC; however, your company may restrict this type of
connection.
– Connecting through other systems or partitions - This option sends information
through another system in your network that can connect to IBM. The pass-through
system could be another HMC or a partition running i5/OS V5R3.
In this example configuration we select all three connectivity options for demonstration
purposes only. Normally you would only select the options valid for your environment.
Click Next to continue with Guided Setup.