Service manual

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WARRANTY AND TECH. SUPPORT
YMGI, A COMFORT MAKER, A JOY COMPANION, A SATISFACTION GUARANTOR...
YMGI warrants to the purchaser/owner(s) that YMGI products be free from defects in material and
workmanship under the normal use and maintenance, with the standard Limited Product Warranty
Policies that comes with the unit or sales package.
YMGI IS NOT RESPONSIBLE FOR
CONTACT FOR FIELD SERVICE OR REPAIR
The following people, in a prioritized sequence, will take care of your request or issue:
1) The original installer; otherwise,
2) Your current service contractor; otherwise,
3) Authorized contractor in YMGI list that is close to you; otherwise,
4) Authorized Distributor in YMGI Distributor list; otherwise,
5) Contractor/Distributor you prefer who is close to you.
CONTACT FOR GENERAL TECHNICAL QUESTIONS OR SUPPORT, IN
A SEQUENCE:
1) The original installer; otherwise,
2) The current service contractor; otherwise,
3) The distributor; where the unit is purchased from otherwise,
4) YMGI Technical Support:
Tel: [phone]*703
Email: [e-mail]
* Regular equipment maintenance or field service or field inspection.
* Damage or repairs required as a consequence Customer do-it-yoursely(DIY) installation and/or any other faulty
installation or improper application.
* Failure to start due to voltage conditions, blown fuses, open circuit breakers, or other damages due to the
inadequacy or interruption of electrical service.
* Damage or repairs needed as a consequence of any misapplication, abuse, improper servicing, unauthorized
alteration, or improper operation.
* Damage as a result of floods, winds, fires, lightening, accidents, corrosive atmosphere, or other conditions
beyond the control of YMGI.
* Parts not supplied or designated by YMGI.
* Products installed outside USA or Canada.
* Any damages to person or property of whatever kind, direct or indirect, special or consequential, whether
resulting from use or loss of use of the product.
The original licensed installer or current service contractor should be contacted first of all, since they installed the
unit and/or know more details than anybody else.
They will check the unit and find out the problems with the professional knowledge about HVAC and electric
product installation by using special tools or instrument.
They can contact YMGI technical support for technical help during unit installation or inspection.
Product model and serial numbers needed, which can be found on unit nameplate sticker, so that our technician
can quickly identify the unit, parts and wiring diagrams, among our many products and models.
SERVICE/MAINTENANCE LOG
Put down whatever questions you have or problems you have seen as a unit history:
No. Date
Service/Maintenance Conducted Person/Phone
USER NOTES
Put down whatever questions you have or problems you have seen as a unit history:
No. Date
Questions or Problems
Remarks
USER NOTES AND SERVICE LOG
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YMGI, A COMFORT MAKER, A JOY COMPANION, A SATISFACTION GUARANTOR...