Specifications

THE YMGi
ADVANTAGE
Ease of Installation
Easier to install than central systems, the hook-up
between the mini split outdoor and indoor units
generally requires only a three-inch hole through a wall
for the conduit which bands tight to house and contain
the condensate drain hose, wires and refrigeration pipes.
The outdoor unit can be located up to 150 feet from the
indoor unit, making it possible to hide the condensing
unit where it can’t be seen.
Mini split outdoor condensing units are designed to be
installed anywhere regular central air conditioners or
heat pumps can be installed, i.e., on the ground, in the
back yard, or even in the front of the building. But they
can also be hung on the wall, placed on a balcony, below
a deck, in the garage, on the roof, or wherever a central
air conditioner is not good fit.
Certified Installers Provide Professional
Worry Free Installation
YMGi-certified technicians across the country are
professionally trained to properly install your mini split
systems, ensuring your system to operate quietly and
at highest eciency possible by providing you with a
lifetime with worry-free comfort.
Warranty
It’s simple. If you aren’t satisfied, neither are we. All our
products are backed by our 100% customer satisfaction
guarantee. See specific product warranty policy for
details. But, rest assured we will do anything and
everything to find a solution whatever the issue.
We promise to give you a response within the
shortest timeframe possible to any problem or
question you submit to us. If for any reason you are not
receiving a prompt response, please call our 7/24-hour
toll free number at 1-866-833-3138x704 or email to us at
[e-mail]. For fastest
service please include a copy of each your purchase
invoice #, contractor installation invoice or contract,
a full description of your problem and any pictures or
other information that will help us understand and
solve your problem.
Customer Service
When you or your technician calls YMGi hot lines,
you will always talk instantly to a real live person.
That’s because, along with our commitment to
quality, customer service is the most important part
of our business. Our goal is to meet and exceed your
expectations, going above and beyond to earn your trust
and loyalty. We view and treat each of our customers as
partners. So please don’t hesitate to contact us.
YMGi Group
P.O. Box 1559
O’Fallon, Missouri 63366
For specic needs or inquiries:
Phone: [phone]
Fax: [phone]
Email Sales: [e-mail]
Email Technical Support: [e-mail]
Email Service and Warranty:
[e-mail]
Technical Support
YMGi oers full technical support for all its heating and
cooling systems. If you have any questions about the
operation of your unit, you can find answers in your
owner’s manual. This will help you understand how
the unit works, what functions are built in, what the
dierences are, how to operate and maintain the unit
correctly and help limit mistakes that might lead to
spending money unnecessarily.
If you find for any reason your unit is not working
properly, shut down the unit and call your installer or
service technician. They have the tools and knowledge
to determine what is going on. If your technician has
any technical questions, have the unit model and serial
numbers ready and have them call our technical support
line 866-833-3138x703 from the job site. It is important
for your technician to call for the most accurate, quick
and most economical diagnosis possible.
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