User manual

MyPBX-SOHO User Manual
www.yeastar.com Page 22
3.4 Inbound Call Control
3.4.1 IVR
When there’s an incoming call aims at Auto Attendant, MyPBX will play the IVR
and guide the caller to the required extensions (such as ‘Welcome to XX
company, for sales press 1, for technical support press 2, for operation press 0,
or dial ext. number directly. System will transfer the call to corresponding
extension according to DTMF).
Figure 3-13
3.4.1.1 Auto Attendant
Click ‘Create New IVR’ as shown on Figure 3-14.
1）General
·Number
My PBX treats IVR as an extension; you can dial this number access the IVR.
·Name
A name for the IVR
·Prompt
A Prompt file for the IVR
·Play Times
The times of the selected IVR prompt file will be played.
·WaitExten