MyPBX U300 Installation Guide MyPBX U300 Installation Guide Version:V1.1 Yeastar Technology Co., Ltd Date: 9th, Aug, 2013 http://www.yeastar.
MyPBX U300 Installation Guide Contents 1. PREPARATION BEFORE INSTALLATION ............................................. 3 2. HARDWARE SPECIFICATIONS ........................................................ 4 2.1 OVERVIEW ........................................................................................................................................................ 4 2.2 LED INDICATORS AND PORTS ..........................................................................................................
MyPBX U300 Installation Guide About MyPBX U300 MyPBX U300 is a standalone embedded hybrid PBX specially designed for businesses and offices up to 100 users which is characterized by an embedded PRI(E1/T1/J1)port with up to 30 lines and 2 FXS ports in the one compact system, providing higher density trunking for offices using E1 PRI signaling. It enables the company to benefit from the latest VoIP technology and traditional reliability at the same time.
MyPBX U300 Installation Guide 2. Hardware Specifications 2.1 Overview Figure 2-1 MyPBX U300 2.2 LED Indicators and Ports Figure 2-2 MyPBX U300 Front Panel http://www.yeastar.
MyPBX U300 Installation Guide Figure 2-3 MyPBX U300 Rear Panel LED Power Indication Power status Status On Off RUN MyPBX status Blinking Not Blinking/Off Ports RJ11 ports Ethernet ports Description The power is switched on The power is switched off MyPBX is running properly MyPBX goes wrong Description FXS port: For the connection of analog phones. MyPBX U300 provides two 10/100M adaptive RJ45 Ethernet ports, marked as LAN and WAN.
MyPBX U300 Installation Guide 2.3 Specifications and Operating Environment Description Size L213 * W 160 * H 44 (mm) Power Supply 220V,50~60Hz Operating Temperature 0°C~50°C (32°F~122°F) Storage Temperature -10°C~65°C(14°F~149°F) Operating Humidity 5%~90%(Non-condensing) Storage Humidity 0%~95%(Non-condensing) Weight 1.2kg http://www.yeastar.
MyPBX U300 Installation Guide 3. MyPBX U300 Installation To avoid unexpected accident, personal injury or device damage, please read the following instructions before installing MyPBX U300. 3.1 Placement Instructions Ambient Temperature: to avoid overheating, please do not run MyPBX U300in the place where the ambient temperature is above 122℉ (50℃ ). Ventilation: please make sure that the device has good ventilation around.
MyPBX U300 Installation Guide The E1/T1 port could be connected to the E1 line or the E1 port of traditional PBX. Note: the E1/T1 port of MyPBXU300 is RJ45 port, and the pins are defined as below table: Item Description 1 RX- Receive Data- 2 RX+ Receive Data+ 3 Not used 4 TX- Transmit Data- 5 TX+ Transmit Data+ 6 Not used 7 Not used 8 Not used Note: Please follow the below steps to make RJ45 cable to connect it to the E1 port.
MyPBX U300 Installation Guide Figure 3-2 Connection of E1/T1 port 3.2.3 Connection of FXS ports The FXS port could be connected to an analog phone with a phone line. The connection could be depicted as below: Figure 3-3 Connection of FXS ports http://www.yeastar.
MyPBX U300 Installation Guide 3.2.4 Power Connection Once users have made sure that device installation, cable connection and power type is correct, please switch on the power. Then MyPBX U300 will start booting. In the meantime, users would see that the ‘POWER’ and ‘RUN’ indicator lights would turn on. Please switch off the power before plugging or unplugging the cables. 3.2.5 Overall Flow Chart Figure 3-4 Overall Flow Chart http://www.yeastar.
MyPBX U300 Installation Guide 4. MyPBX U300 Basic Configurations 4.1 Factory Defaults MyPBX U300 provides web-based configuration interface for administrator and account user. The user can manage the device by log in the web interface. The factory default IP address: LAN: 192.168.5.150; Access path: http://[IP address] User Name: admin; Password: password Default SIP UDP port: 5060 There are 6 extensions set up by default. The user could use these extensions directly, edit or delete them.
MyPBX U300 Installation Guide 4.2 Logging in the Web Configuration Panel Firstly, please check if the IP address that assigned to the network port (LAN or WAN) is in the same segment with the PC and which can be connected when commit ‘Ping +MyPBX IP address’ command. Start the browser on PC. In the address bar, enter the IP address, click ‘enter’ button and then you can see MyPBXU300 Web Configuration Panel login page (See Figure 4-1).
MyPBX U300 Installation Guide 4.3 Network Settings After logging in the admin configuration interface, generally the first step is to configure the IP address. If both the WAN and LAN ports are connected to the network, their IP addresses need to be configured. If not, just configuring the IP address of the LAN port which is connected to the local area network of the company is OK. WAN Settings Click “Network Settings”->”WAN Settings” on the left menu bar. 1.
MyPBX U300 Installation Guide 4.5 Configuring Terminals MyPBX could be connected with SIP-based audio and video IP terminal devices (e.g. IP Phone, voice gateway, and soft terminal, etc.). The steps of configuring terminals are as below: Step 1: Make sure the IP terminal and MyPBX are interconnected Step 2: Enter the IP address of MyPBX when configuring “SIP server”, “Proxy server”, or “Registration server” of the IP terminals, and the default SIP UDP port is 5060.
MyPBX U300 Installation Guide 5. Conclusion This Installation Guide only explains the installation and basic settings of MyPBX U300 for making and receiving calls. For more functionality and advanced settings of MyPBX U300, please refer to the relative documents as below: “MyPBX U300 Datasheet” “MyPBX U300 Administrator’s Guide” “MyPBX U300Extension User’s Guide” [The End] http://www.yeastar.
U300 Administrator's Guide Version 12.18.0.22 Yeastar Technology Co., Ltd.
MyPBX U300 Administrator's Guide Table of Contents 1. Introduction ......................................................................................... 5 1.1 Features ......................................................................................... 6 1.2 Hardware Specifications .................................................................... 7 1.2.1 Exterior Appearance ...............................................................................7 2. System setup ........................
MyPBX U300 Administrator's Guide 6 PBX ................................................................................................... 40 6.1 Extensions .................................................................................... 40 6.1.1 FXS/VoIP Extensions ............................................................................. 40 FXS Extensions ............................................................................................. 40 VoIP Extensions ................................
MyPBX U300 Administrator's Guide 8.4 Hotel Module ............................................................................... 120 9 Logout ............................................................................................. 121 10. Use MyPBX..................................................................................... 122 10.1 Make outbound call .................................................................... 122 10.1.1 Sample Routing via E1 Trunk ....................................
MyPBX U300 Administrator's Guide 1. Introduction MyPBX—IP-PBX for Medium Businesses/Home Office MyPBX U300 is a standalone embedded hybrid PBX for medium businesses and remote branch offices of larger organizations (1-100 users per site). MyPBX U300 also offers a hybrid solution (a combination of VoIP applications using E1/T1/J1 equipment) alternative for enterprises who are not yet ready to migrate to a complete VoIP solution.
MyPBX U300 Administrator's Guide 1.
MyPBX U300 Administrator's Guide 1.2 Hardware Specifications 1.2.1 Exterior Appearance Front Panel ① ②③④⑤⑥⑦⑧⑨ Figure1-1 MyPBX U300 Front Panel No. Indication ① Reset button: Press until all LEDs turn orange, which means the reset is completed. ② Power LED: Green stably Run LED: Green Blinking ③ Audio in interface Audio out interface ④ USB 2.0 port ⑤ WAN port LAN port ⑥ Console port (RJ45) ⑦ E1/T1 interface ⑧⑨ Two fixed FXS ports(RJ11) www.yeastar.
MyPBX U300 Administrator's Guide 2. System setup 2.1 Connection Drawing Figure 2-1 U300 Connection Drawing www.yeastar.
MyPBX U300 Administrator's Guide 2.2 Connecting Ethernet Line MyPBX provides two 10/100MEthernet ports with RJ45 interface and LED indicator. Plug Ethernet line into MyPBX‟s Ethernet port, and then connect the other end of the Ethernet line with a hub, switch, router, LAN or WAN. Once connected, check the status of the LED indicator. A yellow LED indicates the port is in the connection process, and a green LED indicates the port is properly connected. 2.
MyPBX U300 Administrator's Guide 3 Administrator Login From your web browser, input the IP address of the MyPBX server. If this is the first time you are configuring MyPBX, please use the default settings below (your PC should be in the same local network with MyPBX): IP Address: http://192.168.5.150 Username: admin Password: password In this example, the IP address is 192.168.5.149 Figure 3-1 Login Page This is the welcome page of MyPBX U300 after successful login. www.yeastar.
MyPBX U300 Administrator's Guide Figure 3-2 Welcome Page 4 Status Click to start to check the status of MyPBX U300,where we can check the status of extension, trunk, network and system information. 4.1 Line status In this page, we can check the status of extension and trunks 4.1.
MyPBX U300 Administrator's Guide 4.1.2 Trunk Status Figure 4-2 Trunk Status Page Trunks: VOIP Trunk: Status Unregistered: Trunk registration failed. Registered: Successful registration, trunk is ready for use. Request Send: Registering. Waiting: Waiting for authentication. Service Provider: Status OK: Successful registration, trunk is ready for use. Unreachable: The trunk is unreachable. Failed: Trunk registration failed. E1 Trunk: Connect Alarm Comment The port doesn‟t have E1 line connected.
MyPBX U300 Administrator's Guide 4.2 System Status In this page, we can check the status of MyPBX system, including the hardware, firmware version and the network status of LAN and WAN ports . 4.2.1 System Info In this page, we can check the hardware/firmware version, or the disk usage of MyPBX. Figure 4-3 System Information 4.2.2 Network Status In this page, the IP address of LAN and WAN port will appear, if OpenVPN is configured well, they will be displayed here too. Figure 4-4 Network Status www.
MyPBX U300 Administrator's Guide 5 System Click to access. In this page, we can configure the network settings, firewall settings, storage management and some other preferences like firmware update and hot standby. 5.1 Network Preferences 5.1.1 LAN Settings Figure 5-1 LAN Settings · DHCP If this option is set, MyPBX will use DHCP to get an available IP address from your local network.
MyPBX U300 Administrator's Guide Set the host name for MyPBX. · IP Address Set the IP Address for MyPBX. Recommend to configure a static IP address for MyPBX · Subnet Mask Set the subnet mask for MyPBX. · Gateway Set the gateway for MyPBX. · Primary DNS Set the primary DNS for MyPBX. · Secondary DNS Set the secondary DNS for MyPBX. · IP Address2 Set the second IP Address for MyPBX. · Subnet Mask2 Set the second subnet mask for MyPBX. 5.1.
MyPBX U300 Administrator's Guide 2. WAN port cannot be used as a router to route the internet packages from WAN port to LAN port. · DHCP .If your ISP says that you are connecting through DHCP or a dynamic IP address from your ISP, perform these steps: Step1: Select DHCP as theWAN Connection Type. Step2: Click Save button to save the settings. Step3: Reboot the device. Step4: Check the WAN‟s Status (Status Network status).
MyPBX U300 Administrator's Guide address of the server directly, e.g.192.168.5.150; for other phones use the default configuration. Figure 5-3 DHCP Server Settings 5.1.4 VLAN Settings A VLAN(Virtual LAN) is a logical local area network (or LAN) that extends beyond a single traditional LAN to a group of LAN segments, given specific configurations.
MyPBX U300 Administrator's Guide Click the NO.1 you can edit the first VLAN over Lan. · VLAN Number .The VLAN Number is a unique value you assign to each VLAN on a single device. · VLAN IP Address Set the IP Address for MyPBX VLAN over Lan. · VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Lan. · Default Gateway Set the Default Gateway for MyPBX VLAN over Lan · NO.2 Click the NO.2 you can edit the first VLAN over Lan. · VLAN Number .
MyPBX U300 Administrator's Guide · NO.2 Click the NO.2 you can edit the first VLAN over Wan. · VLAN Number .The VLAN Number is a unique value you assign to each VLAN on a single device. · VLAN IP Address Set the IP Address for MyPBX VLAN over Wan. · VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Wan. · Default Gateway Set the Default Gateway for MyPBX VLAN over Wan. 5.1.
MyPBX U300 Administrator's Guide DDNS(Dynamic DNS) is a method / protocol / network service that provides the capability for a networked device, such as a router or computer system using the Internet Protocol Suite, to notify a Domain Name System (DNS) name server to change, in real time, the active DNS configuration of its configured hostnames, addresses or other information. Figure 5-6 DDNS Settings · Enable DDNS · DDNS Server Select the DDNS server you sign up for service.
MyPBX U300 Administrator's Guide Figure 5-7 Static Route Settings Page 1) Route table The current route rules of MyPBX · Destination The destination network to be accessed to by MyPBX · Subnet Mask Specify the destination network portion. · Gateway Define which gateway MyPBX will go through when access to the destination network. · Metric The cost of a route is calculated by using what are called routing metric.
MyPBX U300 Administrator's Guide 5.2 Firewall Settings Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the Internet, especially intranets. All messages entering or leaving the intranet pass through the firewall, which examines each message and blocks those that do not meet the specified security criteria. 5.2.1 Firewall Rules Figure 5-8 Firewall Settings 1) General Settings · Enable Firewall Enable the firewall to protect the device.
MyPBX U300 Administrator's Guide Figure 5-9 Add Common Rules · Name A name for this rule, e.g. „HTTP‟. · Description Simple description for this rule. E.g.: Accept the specific host to access the web interface for configuration. · Protocol The protocols for this rule. · Port Initial port should be on the left and end port should be on the right. The end port must be equal to or greater than start port. · IP The IP address for this rule. The format of IP address is: IP/mask Ex:192.168.5.100/255.255.255.
MyPBX U300 Administrator's Guide Ignore: Ignore the access. 3) Auto Defence By default, there is no rule. Figure 5-10 Add Auto Defense Rule Port The port you want to auto defense, for example, 8022. Protocol: Select the protocol. You can select UDP or TCP. Rate: The maximum packets or connections can be handled per unit time. For example, if you configure it as below: Port: 8022 Protocol: TCP Rate: 10/min Then, it means maximum 10 TCP connections can be handled in 1 minute.
MyPBX U300 Administrator's Guide 1) Blacklist rules We can add the rules for IP blacklist rate as your demand Figure 5-12 Add Blacklist Rule · Port Auto defense port · Protocol Auto defense protocol. TCP or UDP. · IP Packets Allowed IP packets number in the specific time interval. · Time interval The time interval to receive IP packets. For example, IP packets 90,time interval 60 means 90 IP packets are allowed in 60 seconds.
MyPBX U300 Administrator's Guide 5.3 System Preference In this page, we can set other system preference, like the password for admin account, system date and time, firmware update, hot standby, backup and restore, reset and reboot. 5.3.1 Password Settings MyPBX has 3 accounts: admin, user, and cdr. User and cdr account is disabled by default. Admin account: The default password for account “admin” is “password”.
MyPBX U300 Administrator's Guide Figure 5-14 Modify user‟s Password After enabling “user” account, you can log in MyPBX using “user”. “user” account can change its own password. CDR account: “cdr” account is disabled by default and its default password is “password”. You can enable it after you log in MyPBX using “admin” account. To change the password, select “cdr” in “User”, enter the old password and new password, click “Save”.The system will then prompt you to re-login using your new password.
MyPBX U300 Administrator's Guide Figure 5-16 Configuring Date&Time · Time Zone You can choose your time zone here. · Daylight Saving Time Set the mode to Automatic or disabled · Automatically Synchronize With an Internet Time Server Input the NTP server so that MyPBX will update the time automatically · Set Date & Time Manually You can set the time to your local right time manually here 5.3.
MyPBX U300 Administrator's Guide Figure 5-17 Firmware Update Page 5.3.4 Backup and Restore We can backup up the configurations before reset MyPBXU300 to factory defaults, and then restore it using this package. Notes: 1. Only configurations, custom prompts will be backed up, the voicemail and recording files are not included. 2. When you have updated the firmware version, it‟s not recommended to restore using old package. Figure 5-18 Backup and Restore Page 5.3.
MyPBX U300 Administrator's Guide · Reboot System Warning: Rebooting the system will terminate all active calls! · Reset to Factory Defaults Warning: A factory reset will erase all configuration data on the system. Please do not turn off the system until the RUN light begins blinking. Any power interruption during this time could cause damage to the system. 5.3.6 Hot Standby Redundancy is achieved by using duplicate hardware and software installations and synchronizing data and operating state.
MyPBX U300 Administrator's Guide Figure 5-20 Hot Standby Configuration Mode: Primary means the main unit; Secondary means the standby unit; Secondary/Primary Hostname: If this unit mode is primary, then you need to input the hostname of standby unit; vice versa, if this unit is selected as secondary, then the hostname of primary unit is required. In brief, you need to input each other‟s host name on this field. IP: You need to input each other‟s IP address on this field.
MyPBX U300 Administrator's Guide Figure 5-21 AMI Settings Username & password: after enabling AMI, you can use this username and password to log in MyPBX AMI IP Restriction: you can set which IP can log in MyPBX AMI interface 5.3.8 Alert Settings If the device is attacked, the system will notify users the alert via call or E-mail. The attack modes include IP attack and Web Login. More details for the system security configuration, please refer toAPPENDIX G MyPBX Security Configuration Guide.
MyPBX U300 Administrator's Guide · Attempts The attempts to dial a phone number when there is no answer. · Interval The interval between each attempt to dial the phone number. Must be greater than 3 seconds, the default value is 10 seconds. · Prompt Users will hear the prompt while receiving the phone notification. 2) E-mail Notification Settings Note: Please ensure that all voicemail settings are properly configured on the System Settings -> Voicemail Settings page before using this feature.
MyPBX U300 Administrator's Guide Figure 5-23 IP Attack Configuration 2.WEBLOGIN Web Login Alert Notification: Enter the password incorrectly five times to login MyPBX Web interface will be as attack, the system will limit the IP login within 10 minutes and notify the user. www.yeastar.
MyPBX U300 Administrator's Guide Figure 5-24 Web Login Alert Setting 5.3.9 Database Grant U300 are using MySQL database from 12.18.0.22. The 3rd party software can access MySQL via internet. Before that, you need to grant the authority to the database user. After entering “Database Grant” page, clicking “Add”, you can add a database user, set user password and grant authority. Figure 5-25 Database Grant Username/password: The 3rd party can use this username and password to access the MySQL password.
MyPBX U300 Administrator's Guide 5.3.10 Security Center You can check MyPBX security configuration in “Security Center” page. And also, you can enter the relevant security settings page rapidly. Firewall: Figure 5-26 Security Center-Firewall In the “Firewall” tab, you can check firewall configuration and alert settings. By clicking the relevant button, you can enter the configuration page directly. Service: Figure 5-27 Security Center-Service In “Service” tab, you can check AMI/SSH/TFTP status.
MyPBX U300 Administrator's Guide 5.4 Storage Management 5.4.1 USB Device MyPBXU300 supports USB hard disk. If you enable recording add-on, you can store the recording file in USB hard disk. You can check the information of the hard disk, manage the disk and do some related configuration. Figure 5-29 USB Device Management · USB Device Information It‟s the information of the USB hard disk. · USB Devices Management You can format, clean up or remove the USB device here.
MyPBX U300 Administrator's Guide Figure 5-30 External Storage Settings Step Step Step Step 1: 2: 3: 4: Choose a window-based computer that is always in service Create a folder Create a text file named "status.txt" in the folder Share this folder Then we need to input the Net-Disk information in Step 2 page. Figure 5-31 Enter the Net-disk information Net-Disk Host/IP: Change this to the IP address of the computer where backup files will be stored.
MyPBX U300 Administrator's Guide Net-Disk Share Username: The user name used to log into the network share. Leave this blank if it is not required Net-Disk Share Password: The password used to log into the network share. Leave this blank if it is not required If configuring is correctly, open your Windows share folder to see if the MyPBX backup files and folders has been created.
MyPBX U300 Administrator's Guide 6 PBX Click to access In this page, we can configure the settings of extension, trunk, inbound call control, outbound call control, audio settings and the others. When configured well, we can make calls as scheduled 6.1 Extensions In this page, we can configure the extensions‟ details and provision the supported models automatically. 6.1.1 FXS/VoIP Extensions There are three types of extensions supported in MyPBX U300: SIP, IAX and analog extension. Note: 1.
MyPBX U300 Administrator's Guide Figure 6-2 FXS Extension List There are two fixed analog extensions in MyPBX U300, to modify the extension number, please delete it first, then recreate it again. 1) General Figure 6-3 Edit FXS Extension · Extension The numbered extension, i.e. 1234, that will be associated with this particular User / Phone. · Port The extension correspond port. · Name A character-based name for this user, i.e. “Bob Jones”. · Caller ID www.yeastar.
MyPBX U300 Administrator's Guide The Caller ID (CID) string will be used when this user calls another internal user. 2) Voicemail · Enable Voicemail Check this box if the user should have a voicemail account. · Voicemail Access PIN # Voicemail Password for this extension, i.e. „1234‟. 3) Mail Setting · Enable Send Voicemail Once enabled, the voicemail will be sent to the email address below as an attachment.
MyPBX U300 Administrator's Guide 7) Other options · Call Waiting Check this option if the extension should have Call Waiting capability.If this option is checked, the „When busy‟ follow me options will not be available. · DND Don‟t Disturb. · User Web Interface Check this option to allow the user to login to the MyPBX User Web interface, which can be used to access voicemail and extension recordings.
MyPBX U300 Administrator's Guide · spy modes There are 4 spy modes available for choice: General spy: you have the permission to use the following 3 modes. Normal spy: you can only hear the call, but can't talk Whisper spy: you can hear the call, and can talk with the monitored extension Barge spy: you can hear the call and talk with them both Note: for example,if 500 want to monitor extension 501, we need to enable the 'allow being spied ' for 501, and choose the spy mode for extension 500.
MyPBX U300 Administrator's Guide VoIP Extensions A VOIP extension is a SIP/IAX Account that allows an IP Phone or an IP SoftPhone client to register onMyPBX Figure 6-5 VOIP Extension List We can click „Add extension‟ to start. Figure 6-6 Add/Edit VOIP Extension 1) General · Type Extension type: SIP,IAX or SIP/IAX. www.yeastar.
MyPBX U300 Administrator's Guide SIP – The extension sends and receives calls using the VoIP protocol SIP. IAX -The extension sends and receives calls using the VoIP protocol IAX. · Extension The numbered extension, i.e. 1234, that will be associated with this particular User / Phone. · Password The password for this extension, e.g. “12t3f6” · Name A character-based name for this user, e.g.“Bob Jones” · Caller ID The Caller ID will be used when this user calls another internal extension.
MyPBX U300 Administrator's Guide 5) Call Duration Settings Setup the max cull duration for every call of this extension, but it‟s only valid for outbound calls. Enter „0‟ or leave this blank empty, the value would be equal to the max call duration configured in the Option Settings page. Note: This setting will not be valid for internal calls.
MyPBX U300 Administrator's Guide which can be used to check voicemail and extension recordings. Users may login to MyPBX User Web interface by using their extension number and voicemail PIN # as the login and password respectively. .Ring Out Check this option if you want to customize the ring time. Ring tone will stop over the time defined. 8) Follow me (Call Forwarding) Call forwarding for an extension can be configured here. The administrator can configure FollowMe option for this extension.
MyPBX U300 Administrator's Guide 11) Spy Settings MyPBX allows extension to monitor/barge in other conversation. Once this feature is enabled, the extension has the ability to monitor/barge in other calls using the feature codes for each spy mode, refer to 'Feature Codes' page for more information. · spy modes There are 4 spy modes available for choice: General spy: you have the permission to use the following 3 modes.
MyPBX U300 Administrator's Guide Figure 6-7 VOIP Extension Other Settings 6.1.2 Phone Provisioning The Auto Provision sub menu provides users a method to Auto Provision IP Phone after the Express Setup process.
MyPBX U300 Administrator's Guide When provisioning Yealink and Snom IP phone, MyPBX is not needed tobe set as the only DHCP server any more. Figure 6-8 Phone Provisioning Page 6.1.2.1 General Settings for Yealink In this page, you can configure it before provisioning Yealink IP phones, including the items like general preferences, codecs, remote phone book and firmware upgrade.
MyPBX U300 Administrator's Guide including the items like general preferences, program keys configuration, soft keys configuration. Figure 6-10 General Setting for Aastra 6.1.2.3 Phone book You can add your contacts here and when you use phone provisioning, IP phone will download the phone book. Figure 6-11 Phone Book 1) Add Contact · Type There are three types: None, VIP and Deny list (Blacklist). · Group There are 5 groups: None, Friends, Family, Work, Colleagues list.
MyPBX U300 Administrator's Guide · Organization Input the organization of this contact. Only works with snom phone. · Title Input the title of this contact. Only works with snom phone. · Email Input the email of this contact. Only works with snom phone. · Birthday Input the birthday of this contact. Only works with snom phone. · First Name Input the first name of this contact. Only works with snom phone. · Family Name Input the family of this contact. Only works with snom phone.
MyPBX U300 Administrator's Guide Figure 6-12 Add a Contact 2) Upload Phonebook You can upload a phonebook before auto provision, which will be provisioned to the IP phone when using auto provision feature to configure your IP phones. The format of phonebook should be *.xml. Note: All the existing phonebooks of the IP phone will be replaced automatically if the phonebooks are configured in this way. 6.1.2.4 Configure phone Let's take provisioning Yealink as an example.
MyPBX U300 Administrator's Guide Figure 6-13 Configure Yealink T28 1) General · Enabled Choose yes or no to enable or disable this extension · New Config If your IP phone‟s firmware version is above x.70.x.x, you should select “Yes”. Or else, it should be “No”. ·MAC address Input the MAC address of IP phone · Name Put the name of this Phone here. · Manufacturer You can choose the Manufacturer of IP phone · Phone Type Choose the model of your phone. Only for snom phone www.yeastar.
MyPBX U300 Administrator's Guide · Call Waiting This call feature allows your phone to accept other incoming calls to an extension already in an active call. · Key as Send Configure the key as send, you choose # ,* or disable it · Auto redial Enable the auto redial for IP Phone · Auto answer Configure if auto answer is allowed for IP phone · Phone book Enable the feature of phone book of IP phone · Line You can set each line of IP phone for the account you want, active or not.
MyPBX U300 Administrator's Guide 3) Memory key settings In this page, we can configure the DSS keys of IP phone one by one. Figure 6-15 Configure Memory Key 4) Line keys settings We can configure the line key settings for this IP phone Figure 6-16 Configure Line Key www.yeastar.
MyPBX U300 Administrator's Guide 6.1.2.4 Not configured phone In this section, MyPBX will scan all the supported IP phones and display here, we can click the 'MAC address' of IP phone and input the corresponding information in the pop-up window, like figure 6-13. Figure 6-17 Not Configured Phone List 6.1.2.5 Upload a file Click “Upload a file” and choose the configure file of IP phone in the popup window. Note: the file format must be Yealink: .cfg file Snom: .htm file Grandstream: .
MyPBX U300 Administrator's Guide 6.2 Trunks There are two types in MyPBX U300, the VOIP trunk and the E1 trunk. We cannot use other trunks like PSTN/GSM/BRI with MyPBX U300. 6.2.1 Physical Trunk In this page we can configure the details of E1 trunk, before configure anything, please make sure the cable is fine, and you have got enough information from the ISDN provider.
MyPBX U300 Administrator's Guide Figure 6-20 Edit E1 Trunk ·Trunk name Set the trunk name · Signaling PRI-NET, PRI-CPE,MFC/R2,SS7 · Mode Type E1 / T1 / J1 · Switch Type national: National ISDN type2 (common in the US) ni1: National ISDN type 1 dms100: Nortel DMS100 4ess: AT&T 4ESS 5ess: Lucent 5ESS euroisdn: EuroISDN qsig: Minimalistic protocol to build a "network" with two or more PBX of different www.yeastar.
MyPBX U300 Administrator's Guide vendors! · PRI Dial Plan Sets an option required for some (rare) switches that require a dial plan parameter to be passed. This option is ignored by most PRI switches. It may be necessary on a few pieces of hardware. This option can almost always be left unchanged from the default. · Reset interval Sets the time in seconds between restart of unused channels. Some PBXs don't like channel restarts. so set the interval to a very long interval e.g.
MyPBX U300 Administrator's Guide setting. · CRC CRC Verification. · Codec Default,A-Law,U-Law. · Echo Cancellation Obviously this disables or enables echo cancellation, it is recommended not toturn this off. 1) CallerID Prefix · International Prefix When there are international calls coming in via this BRI trunk, the International Prefix you have set here will be added before the CID. So you can know this is an international call before you answer it.
MyPBX U300 Administrator's Guide · DOD Direct Outward Dialing Number. · Associated Extension The extension make call out via BRI Trunk will display the associated DOD. 6.2.2 VoIP Trunk There are two types of VOIP trunk in MyPBX: SIP and IAX, in this page, we can also configure the „service provider‟ trunk, which doesn‟t need the use name and password for authorization, when you have bought a trunk from provide with IP address only, please choose „service provider‟ trunk . Figure 6-21 VOIP Trunk 6.2.2.
MyPBX U300 Administrator's Guide Figure 6-22 Add a SIP Trunk · Type SIP – Identifies whether the trunk sends and receives calls using the VoIP protocol SIP · Provider Name A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc. E.g. “yeastar”. · Hostname/IP Service provider‟s hostname or IP address.5060 is the standardport number used by SIPprotocol. Don‟t change this part if it is not required. .Domain VoIP provider‟s server domain name.
MyPBX U300 Administrator's Guide .Authorization name Used for SIP authentication. Leave this blank if not required. · Password Password of SIP account. .From User All outgoing calls from this SIP Trunk will use the From User (In this case the account name for SIP Registration) in From Header of the SIP Invite package. Keep this field blank if not needed .Online number Define the online number that expected by „Skype Connect‟ and some other SIP service providers. Leave this field blank if not needed.
MyPBX U300 Administrator's Guide · Enable SRTP Define if SRTP is enabled for this trunk · Qualify Send check alive packets to the sip provider. · DTMF mode Set default mode for sending DTMF of this trunk.
MyPBX U300 Administrator's Guide · Provider Name A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc. E.g. “yeastar2”. · Hostname/IP Service provider‟s hostname or IP address. 4569 is the standard port number used by IAX protocol. Don‟t change this part if it is not required. · Username Username of IAX account. Used for IAX trunk registration. · Password Password of IAX account. .
MyPBX U300 Administrator's Guide Figure 6-24 Service Provider Trunk · Type SIP or IAX SIP – Identifies whether the trunk sends and receives calls by using the VoIP protocol SIP. IAX - Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX. · Provider Name A unique label would help to you identify this trunk. Ex: 'Provider2'. · Hostname/IP Service provider‟s hostname or IP address.
MyPBX U300 Administrator's Guide Note: codec can only display when edit it after creating the trunk. · Transport This will be the transport method used by the SIP Trunk. This method is given by the SIP trunk provider. The options are UDP (default) or TCP or TLS. · Qualify Send check alive packets to the sip provider. · DTMF mode Set default mode for sending DTMF of this trunk.
MyPBX U300 Administrator's Guide 6.3 Outbound Call Control 6.3.1 Outbound Routes In this page, we can configure the outbound rules to control the outgoing calls. Notes: 1. The max number of outbound route is 64 2. If the dial patterns are the same in several routes, MyPBX will choose the available routes from top to the last one. 3.
MyPBX U300 Administrator's Guide Figure 6-26 Add/Edit Outbound Route · Route Name Name of this Outbound Route. Ex: 'Local' or 'Long Distance' etc. · Dial Pattern Outbound calls that match this dial pattern will use this outbound route. There are a number of dial pattern characters that have special meanings: X: Any Digit from 0-9 Z: Any Digit from 1-9 N: Any Digit from 2-9 [12345-9]: Any digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The„.‟Character will match any remaining digits.
MyPBX U300 Administrator's Guide Example 1: NXXXXXXwill match any 7 digits phone number. Example 2: 1NXXNXXXXXwill match a phone number starting with a 1, followed by a 3-digit area code, and then 6 digit number. · Strip digits from front Allows the user to specify the number of digits that will be stripped from the front of the phone number before the call is placed.
MyPBX U300 Administrator's Guide 6.3.2 Speed Dial Settings Figure 6-27 Speed Dial Page 1) Options · The prefix of speed dial The prefix should be dialed before the speed dial number. Default is *99 Figure 6-28 Speed Dial Settings 2) Add new speed dial. · Source Number The speed dial number. · Destination Number The number you want to call. e.g. The source number is ”123”. The destination number is 5503305.The prefix number is *99.
MyPBX U300 Administrator's Guide 6.4 Inbound Call Control In this page, we can configure the details of IVR, ring group, queue and inbound routes. 6.4.1 IVR When there‟s an inbound call aims at Auto Attendant, MyPBX will play an IVR recording and route the caller to the requested destination (for example, „Welcome to XX company, for sales press 1, for technical support press 2, for operator press 0, etc).
MyPBX U300 Administrator's Guide Figure 6-30 IVR Settings · Number MyPBX treats IVR as an extension; you can dial this extension number to reach the IVR from internal extension. · Name A name for the IVR · Prompt The prompt recording that will be played when this IVR is reached. · Repeat Count The number of times that the selected IVR prompt will be played. · Key Timeout Wait for the user to enter a new extension for a specified number of seconds. www.yeastar.
MyPBX U300 Administrator's Guide · Enable Direct Dial Allow the caller to dial other extensions number directly. · Key Press Events A list of actions that can be performed depending on the digit dialed by the user. · Key The Key pressed when the callers hear the IVR prompt. · Action When the callers press the corresponding key, the action MyPBX executes. No Action: Do nothing Connect to Extension: Connect the call to an extension.
MyPBX U300 Administrator's Guide 6.4.2 Ring Groups Ring groups can be configured to balance the call traffic for multiple users and give callers a higher level of availability for incoming calls. Multiple ring methods and voicemail are supported. Note: follow me feature in extension page will not take effect when it‟s ringing as an agent.
MyPBX U300 Administrator's Guide · Strategy This option sets the Ringing Strategy for this Group. The options are as follows: 1. RingAll Simultaneously: Ring all available Extensions simultaneously. 2. Ring Sequentially: Ring each extension in the group one at a time. · Seconds to ring each member 1. If the strategy is „Ring All Simultaneously‟, it means set the number of seconds to ring this group before routing the call according to the „Destination if No Answer‟ settings. 2.
MyPBX U300 Administrator's Guide Figure 6-34 Add/Edit Queue · Queue Name A name for the Queue. · Queue Number www.yeastar.
MyPBX U300 Administrator's Guide Use this number to dial into the queue, or transfer callers to this number to put them into the queue. · Queue Password You can require agents to enter a password before they can login to this queue. This field allowed to be blank empty, it means the agents can login to this queue without password. · Queue Agent Timeout The number of seconds an agent's phone can ring before we consider it a timeout.
MyPBX U300 Administrator's Guide Select a prompt file to play periodically. · Frequency How often to announce a prompt to the caller. 4) Events If a caller presses the key while waiting in the queue, this setting selects which action should process the key press. 5) Failover-Destination Define the failover action. A failover occurs after the user reach the Queue max wait time. 6) Others · Music On Hold Select the 'Music on Hold' Class for this Queue.
MyPBX U300 Administrator's Guide 6.4.4 Conferences Figure 6-35 Conference Room List Conference Calls increase employee efficiency and productivity, and provide a more cost-effective way to hold meetings. Conference agents can dial * to access to the settings options and the admin can kick the last user out and can lock the conference room. · Extension This is the number dialed to reach this Conference Room. · Admin Admin can kick a user out and can lock the conference room.
MyPBX U300 Administrator's Guide office hours or outside office hours Figure 6-37 Inbound Route List There is a default inbound route for all the trunks and set IVR as the destination, you can edit it or create a new one for your demands. When an incoming call arrives, the system will first check „fax detection‟, then „Holidays‟, at last „Business Days‟. figure 6-38 Add/Edit Inbound Route www.yeastar.
MyPBX U300 Administrator's Guide 1） General · Route Name A name for this inbound route. Ex: 'VOIP_IN' etc. · DID Number Define the expected DID Number if this trunk passes DID on incoming calls. Leave this field blank to match calls with any or no DID info. You can also use pattern matching to match a range of numbers. The following patterns may be used: X: Any Digit from 0-9 Z: Any Digit from 1-9 N: Any Digit from 2-9 [12345-9]: Any digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The „.
MyPBX U300 Administrator's Guide Example 1: NXXXXXX will match any 7 digits phone number. Example 2: 1NXXNXXXXXwill match a phone number starting with a 1, followed by a 3-digit area code, and then 6 digit number. · Distinctive Ringtone MyPBX support mapping to custom ring tone files. For example, if you configure the distinctive ringing for custom ring tone to „Family‟, the ring tone will be played if the phone receives the incoming call.
MyPBX U300 Administrator's Guide · Ring Group Route the incoming calls to a specific Ring Group. · Conference Room Route the incoming calls to a specific Conference Room. · DISA Route the incoming calls to a specific DISA. · Queues Route the incoming calls to a specific Queue. · Faxes Route the incoming faxes to a specific extension‟s mail address. Note: This function only supports T.38 faxes. · Outbound Routes Route the incoming calls to a specific outbound route.
MyPBX U300 Administrator's Guide · Destination Configure where the faxes will be routed when faxes are detected. · No detect Do not detect faxes. · Custom Email Customize an E-mail address to receive the faxes. You should first configure the „Voicemail Settings->SMTP Settings for Voicemail‟ correctly before you use this option. · Faxes Send faxes to an extension. If choosing a FXS extension here, the fax will be sent to the FXS port selected, you should connect a fax machine to this FXS port.
MyPBX U300 Administrator's Guide 6.5 Audio Settings It‟s allowed to customize the prompts in MyPBX, including the Audio In and change the system prompts to your local country. 6.5.1 Custom Prompts We can record or upload the prompts in this page, you can also play it directly to confirm if it‟s a valid one, you can also download it and save it as an backup Figure 6-39 Custom Prompts List 1.
MyPBX U300 Administrator's Guide Figure 6-41 Upload a Prompt The administrator can also upload prompts by doing the following: 1)Click “Upload Prompt”. 2) Click “Browse” to choose the desired prompt. 3) Click “Upload” to upload the selected prompt. Note: The file size must not be larger than 1.8 MB, and the file must be WAV format: GSM 6.10 8 kHz, Mono, 1 Kb/s; Alaw/Ulaw 8 kHz, Mono, 1 Kb/s; PCM 8 kHz, Mono, 16 Kb/s. 6.5.
MyPBX U300 Administrator's Guide Figure 6-43 Upload Music on Hold Note: The file size must not be larger than 1.8 MB, and the file must be WAV format: GSM 6.10 8 kHz, Mono, 1 Kb/s; Alaw/Ulaw 8 kHz, Mono, 1 Kb/s; PCM 8 kHz, Mono, 16 Kb/s. 6.5.3 System Prompts Settings MyPBX have prompts of many languages. You can download the appropriate language you need.
MyPBX U300 Administrator's Guide 6.6 Basic Settings There are some basic settings we need to configure MyPBXU300, like the general preferences, business hours, feature codes, voicemail settings 6.6.1 General Preferences In this page, there are some general settings of MyPBX Figure 6-45 General Settings 1) General · Ring Timeout Number of seconds to ring a device before handling the call as per the extension‟s Follow Me settings. Default value is 30s. .
MyPBX U300 Administrator's Guide Note: if you need use the “live music” from “Audio In” interface, please choose “external music” here. · Tone Region Please select your country or nearest neighboring country to enable the default dial tone, busy tone, and ring tone for your region. Note: please reboot the system to take effect. · HTTP bind port/Web Access Port Port to use for HTTP sessions; Default: 80 Note: please reboot the system to take effect. · FXO Mode FXO port‟s operation mode.
MyPBX U300 Administrator's Guide · Music on Hold for Follow Me Prompt Configure whether to play a prompt “please hold while I try to locate the person you are calling” when transfer a call by follow me settings. · Invalid Phone Number Prompt Configure the prompt when the dialed phone number is invalid. · Busy Line Prompt Configure the prompt when the dialed phone number is busy. · Dial Failure Prompt Configure the prompt when dial failed due to conjunction no-available channel.
MyPBX U300 Administrator's Guide Figure 6-46 Business Hours Settings 1) General · Enable Business Hours · disable Business Hours 2) Others · Enable Office Closed Timing By dialing *81 (*81 is default) on an extension will force the office time closed for the device whatever the general setting is. · Enable Office Timing By dialing *82 (*82 is default) on an extension will force the office time to take effect for the device whatever the general setting is.
MyPBX U300 Administrator's Guide 6.6.3 Feature Codes There are many feature codes available in MyPBX, which allow users to dial from extension side to realize the exact feature. Figure 6-47 Feature Code Settings Page 1) General · One Touch Record A user may initiate or stop call recording by dialing *1during a call. (*1 is default setting). · Extension for Checking Voicemail Users can check their Voicemail by dialing *2 on their phone (*2 is default setting).
MyPBX U300 Administrator's Guide setting). · Attended Transfer Timeout The time out of transferring a call · Blind Transfer Users may blind transfer an incoming call by dialing*03 on their phone (*03 is default setting).
MyPBX U300 Administrator's Guide station that parked it. 3) Call Forwarding Preferences · Reset to Defaults Users may reset all call forwarding defaults by calling *70 on their phone (*70 is default setting). Note: When reset to defaults.
MyPBX U300 Administrator's Guide · Forward to Voicemail Users may forward the call to Voicemail by calling *074 on their phone (*074 is default setting) · Enable Do Not Disturb Users may enable do not disturb by calling *75 on their phone (*75 is default setting) · Disable Do Not Disturb Users may disable do not disturb by calling *075 on their phone (*075 is default setting) 6.6.
MyPBX U300 Administrator's Guide · Min Message Time Set the minimum length of a single voicemail message. Messages below this threshold will be automatically deleted. · Ask Caller to Dial 5 If this option is set, the caller will be prompted to press 5 before leaving a message. · Operator Breakout from Voicemail If this option is set, the caller can jump out of the voicemail and go to the destination (IVR) you set by dialing “0”.
MyPBX U300 Administrator's Guide Allow callers to review their recorded message before sending it to voicemail. 2) SMTP Settings for Voicemail Note: If you want to send voicemail messages as email attachments, please configure this section. Figure 6-49 SMTP Server Settings · E-mail Address The E-mail Address that MyPBX will use to send voicemail.
MyPBX U300 Administrator's Guide 6.7 Advanced Settings 6.7.1 SIP Settings Figure 6-50 SIP Settings-General 1) General · UDP Port Port use for sip registrations, Default is 5060. · TCP Port Port use for sip registrations, Default is 5060. · TLS Port Port use for sip registrations, Default is 5061. · TLS Verify Server When using MyPBX as a TLS client, whether or not to verify server‟s certificate. It is “No” by default.
MyPBX U300 Administrator's Guide When using MyPBX as TLS client, specify the protocol for outbound TLS connections. You can select it as tlsv1, sslv2 or sslv3. · RTP Port Start Beginning of RTP port range · RTP Port End End of RTP port range · DTMF Mode Set default mode for sending DTMF. Default setting: rfc2833 · Max Registration/Subscription Time Maximum duration (in seconds) of a SIP registration. Default is 3600 seconds.
MyPBX U300 Administrator's Guide · User Agent To change the user agent parameter of asterisk, the default is “MyPBX”, you should change it if needed. Figure 6-51 SIP Settings-NAT 2) NAT Note: Configuration of this section is only required when using remote extensions. · Enable STUN STUN (Simple Traversal of UDP through NATs) is a protocol for assisting devices behind a NAT firewall or router with their packet routing.
MyPBX U300 Administrator's Guide If an external host has been supplied, you may specify how often the system will perform a DNS query on this host. This value is specified in seconds. · Local Network Identification Used to identify the local network using a network number/subnet mask pair when the system is behind a NAT or firewall. Some examples of this are as follows: “192.168.0.0/255.255.0.0”: All RFC 1918 addresses are local networks; “10.0.0.0/255.0.0.0”: Also RFC1918; “172.16.0.
MyPBX U300 Administrator's Guide transmission of voice packets over a network or the Internet. u-law: A PSTN standard codec, used in North America, which provides very good voice quality and consumes 64kbit/s in each direction (receiving and transmitting) of a VoIP call. a-law: A PSTN standard codec, used outside of North America, which provides very good voice quality and consumes 64kbit/s in each direction (receiving and transmitting) of a VoIP call.
MyPBX U300 Administrator's Guide traffic. When the network capacity is insufficient, QoS could provide priority to users by setting the value. Figure 6-54 SIP Settings-Advanced Settings 5) Advanced Settings · From Field Where to get the caller ID in sip packet. · To Field Where to get the DID in sip packet. · 180 Ringing It is set when the telecom provider needs. Usually it is not needed. · Remote Party ID Whether send Remote-Party-ID on SIP header. Default no.
MyPBX U300 Administrator's Guide · Session-expires The max refresh interval · Session-minse The min refresh interval, which mustn't be less than 90s · Session-refresher Choose session-refresher, the default is Uas 6.7.2 IAX Settings Figure 6-55 IAX Settings 1) General · Bind Port Port use for IAX2 registrations, Default is4569. · Bandwidth Low/medium/high with this option you can control which codec to be used. · Min Registration Time Minimum duration(in seconds)of a IAX2 registration.
MyPBX U300 Administrator's Guide a-law: A PSTN standard codec, used outside of North America, that provides very good voice quality and consumes 64kbit/s in each direction (receiving and transmitting) of a VoIP call. GSM: A wireless standard codec, used worldwide, that provides adequate voice quality and consumes 13.3kbit/s in each direction (receiving and transmitting) of a VoIP call. GSM is supported by many VoIP phones.
MyPBX U300 Administrator's Guide 1) If the type is “inbound”, then this extension can‟t dial other extension and external numbers, but it can dial IVR or ringgroup. 2) If the type is “outbound”, then this extension can‟t be called. 6.7.4 Callback Settings MyPBX allows caller A to dial an inbound route number, and after hearing the ring, A can hang up the call or wait for MyPBX to cut off the call, then MyPBX will call A with this number.
MyPBX U300 Administrator's Guide Figure 6-59 Enable Callback in Inbound Route Step 2: Create Callback number Figure 6-60 Add a New Callback Number Step 3: Create Callback Rules You will need to create callback rules when the system should strip or add digits. Figure 6-61 Create Callback Rule · Trunk Name Choose the trunk with callback rules · Strip digits from front Define how many digits will be stripped from the call in number before the callback is placed.
MyPBX U300 Administrator's Guide 9123456789 to its trunk when call to this number. You should configure 123456789 as the call back number and add 9 before the callback is placed. You can add „w‟ for analog trunks for some delay too 6.7.
MyPBX U300 Administrator's Guide Figure 6-63 Add a New DISA 1) General · DISA Name Give this DISA application a name to help you identify it. · PIN# The password for this DISA. · Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number. Default is 10 seconds. · Digit Timeout The maximum amount of time permitted between each digit when the user is dialing an extension number. Default is 5 seconds.
MyPBX U300 Administrator's Guide Figure 6-64 PIN User Settings Page 1) Options · Access Code .Dial this code to access PIN. · Prompt for Entry Prompt caller enter the PIN Number. · Prompt for Entry Failure Prompt the caller when an invalid PIN is entered. Figure 6-65 Add a New PIN User 2) PIN User MyPBX can store a number of PIN Users. PIN Users may be used to keep track of calls in relation to particular activities or clients. They can also be used to www.yeastar.
MyPBX U300 Administrator's Guide keep track of calls by particular users or sets of users. • PIN entered are checked against those stored by the system. If an invalid PIN is entered, the PIN is requested again. • The system administrator can configure certain numbers or types of numbers to require entry of a PIN before you can continue making a call to such a number. • The system administrator can also configure you to have to enter a PIN before making any external call.
MyPBX U300 Administrator's Guide Figure 6-67 Add/Edit Internal Paging Group · Paging Group Number Define the numbered extension that may be dialed to reach this group. · Duplex Paging is typically one way for announcements only. Checking this will make paging duplex, allowing all users in the group to talk and be heard by all. 2.
MyPBX U300 Administrator's Guide 6.7.9 Certificates MyPBX can support TLS extension. Before you register TLS extension on IP phone, you should upload certificates first. Figure 6-69 Upload Certificate Trusted Certificate This certificate is a CA certificate. When selecting “TLS Verify Client” as “Yes”, you should upload a CA. The relevant IP phone should also have the according server certificate. PBX Certificate This certificate is server certificate.
MyPBX U300 Administrator's Guide 7 Reports Click to access We can check the call detailed logs for counting and system log for debugging 7.1 Call Logs The call Log captures all call details, including call time, caller number, callee number, call type, call duration,etc. An administrator can search and filter call data by filter the call logs by call date, caller/callee, trunk, duration, billing duration, status, communication type, Pin User. Figure 7-1 Call Log List www.yeastar.
MyPBX U300 Administrator's Guide 7.2 System Logs Figure 7-2 System Logs You can download and delete the system logs of MyPBX. Options · Enable Hardware Log Save the information of hardware; (up to 4 log files) · Enable Normal Log Save the prompt information; (up to 16 log files) · Enable Web Log Save the history of web operations (up to 2 log files) · Enable Debug Log Save debug information (up to 2 log files) Packets Capture Tool This feature always used to capture packets for technician.
MyPBX U300 Administrator's Guide 8 Addons Click to enter “Addons” page. MyPBX supports many addons to enhance the function of MyPBX. In this page, you can install the according addons, including call recording, MyPBX Client, Bill System and Hotel Module. Before you install an addon, you should have a license. You can buy the license from Yeastar. Figure 8-1 Addon Page 8.
MyPBX U300 Administrator's Guide 8.3 Billing System Billing System caters for the growing need of billing solutions that can efficiently monitor the calls and maintain record of each call received/transferred by IP-PBX. Billing System can charge and recharge extensions and conduct analysis on the basis of statistics. Both prepaid and postpaid are supported. Flexible rate settings and detailed records make it extremely easy for enterprise to monitor charges, spot misuse, and enhance efficiency.
MyPBX U300 Administrator's Guide 9 Logout Click to log out safely.. www.yeastar.
MyPBX U300 Administrator's Guide 10. Use MyPBX Figure 10-1 U300 Connection Drawing 10.1 Make outbound call To make an outbound call, we need to add trunk first. There are 3 types of VoIP Trunk: · DigitalTrunk: E1/T/J1 ports of MyPBX, connected to the ISDN provider. You need to get the detailed signaling type from the provider before configure the E1 trunk. · VoIP Trunk: Connected to remote VOIP service server. You should get an IP address with user name/ password from the provider.
MyPBX U300 Administrator's Guide Figure10-2 Create Outbound Route for E1 Trunk As we can see from the outbound route of „pstnout‟, all phone numbers starting with 9 will have their first digit stripped off (digit 9) and will be sent to the E1. After we have configured the above, we can dial 9 + local number to dial out via anE1 trunk. Note: Setting number prefix to wild card X. and setting Strip to 0 digits from the front will allow all calls to go through this outbound route directly. 10.1.
MyPBX U300 Administrator's Guide 1. Add VoIP service provider Before we do add this, please make sure you have a VoIP Trunk account. TrunksVoIP Trunk SIP Trunk Enter your account information on this page, and click Save. Figure10-3 Create an VOIP Trunk 2. Add Outbound Routes As we can see from the Outbound Route of „VOIP_OUT‟, all phone numbers starting with 0will have their first digit stripped off (digit 0) and will be sent to the SIP Trunk. www.yeastar.
MyPBX U300 Administrator's Guide Figure10-4 Create an Outbound route for VOIP trunk Now that we have added two outbound dialing rules, any call starting with 9 will be routed to the E1, and any number starting with 0 will be routed to the SIP Trunk. www.yeastar.
MyPBX U300 Administrator's Guide 10.2 Incoming call 10.2.1 Sample Routing to an IVR Let‟s configure an incoming call to route to the IVR. In the IVR itself, let‟s configure digit 0to route the call to extension 500, and digit 1 to route the call to extension 501. 1. Add IVR To add a new IVR, go to IVR Create New IVR Figure10-5 Create IVR 2. Add Inbound Routes As we can see from the Inbound Route of „VOIP_IN‟, all incoming calls from SIP trunk will be sent to the IVR. www.yeastar.
MyPBX U300 Administrator's Guide Figure10-6 Create Inbound Route for VOIP Trunk www.yeastar.
MyPBX U300 Administrator's Guide APPENDIX A FAQ Q1. How to Register SIP devices？ A1: 1)Register SIP softphone Download the x-lite softphone from counterpath website www.counterpath.com After install the x-lite, right click the panel and select the SIP Account setting and then configure it. Display Name: 500 User Name: 500 Password: 500 Authorization Name: 500 Domain: 192.168.5.150 2) Register IP Phone (for example, Yealink‟s T28 IP Phone) a) Connect the T28‟s Internet port to the switch.
MyPBX U300 Administrator's Guide APPENDIX B How to Configure Autobackup Before Autobackup can be properly configured, an SMB share folder accessible from MyPBX must be set up on a Windows based machine. Once that has been set up, please follow the steps below. Step 1 Add a new folder, rename it, and set this new folder‟s share Properties according to Figure B-1 Figure B-1 Set up share Properties Step 2Enter the new folder and create a new text file, then rename this file to status.txt.
MyPBX U300 Administrator's Guide Figure B-2 Autobackup Setting Net-Disk Host/IP:Change this to the IP address of the computer where backup files will be stored. Net-DiskShareName: Change this to the name of the shared folder where backups will be stored. Net-DiskShareUsername: The user name used to log into the network share. Leave this blank if it is not required Net-DiskSharePassword: The password used to log into the network share.
MyPBX U300 Administrator's Guide APPENDIX C How to Configure NAT setting When MyPBX is behind a NAT(firewall),you need to configure NAT setting on MyPBX if you want to use a remote extension. Please follow section 1 or 2 below depending on your network configuration. 1. If MyPBX is connected to a local network, you must set up port forwarding on your router. Specifically, you must map port 5060 (default SIP port) and port 10001-10200(default RTP port range) as UDP ports.
MyPBX U300 Administrator's Guide Figure C-2 MyPBX Network setting 2. If MyPBX has a public IP, (i.e. is connected directly to your internet service provider), the network settings should be configured according to Figure C-3: Figure C-3 Now, MyPBX has been configured as a public IP, so there is no need to configure NAT again, just leave all settings in „NAT‟ blank. www.yeastar.
MyPBX U300 Administrator's Guide APPENDIX D How to Use Auto Provision Step1. Disable DHCP Server on your local network. E.g. Disable DHCP Server on Linksys Router. Figure D-1 Disable DHCP Server on Router Step2. Enable DHCP Server on MyPBX. Login MyPBX web interface, „System‟„Network Server‟„Enable DHCP Server‟. www.yeastar.
MyPBX U300 Administrator's Guide Figure D-2 Enable DHCP Server on MyPBX Step3. Configure phones on MyPBX auto-provision page. 1. Login MyPBX web interface, „PBX‟ ->„Extensions‟ ->„Phone Provisioning‟ ->„Add Phone‟. Figure D-3 Add Phone 2. Fill in the phone detail message on the pop-up windows. Input IP Phone‟s MAC address, configure Name, Call waiting, Line, Extension, Label, Line active for the phone. And also you can configure other features on the phone, like codecs, memory keys etc. www.yeastar.
MyPBX U300 Administrator's Guide Figure D-4 Yealink T28 Phone Provisioning Step4. Turn on the power and connect the network cable to IP Phone. Remark: The factory default setting of DHCP for IP Phone is enabled, so you can skip this step to step 5. If the DHCP is disabled, please follow below step to enable it. (e.g. Yealink‟s IP Phone). 1. Login IP phone‟s web page. 2. Enable DHCP. www.yeastar.
MyPBX U300 Administrator's Guide Figure D-5 Enable DHCP on IP phone Step5. Finish. www.yeastar.
MyPBX U300 Administrator's Guide APPENDIX E How Do I Configure Distinctive Ring Tones Step1: On your IP phone, navigate to the Phone settings web configuration page and find the Distinctive Ring Tone section. For each custom ring tone, enter the Internal Ringer Text (can be digits or text) to trigger the ring tone. For example, you may enter “Family”. e.g.: Yealink‟s IP phone. FigureE-1 Configure Ring Text on IP Phone Step2.Configure the „Distinctive Ringtone‟ on MyPBX.
MyPBX U300 Administrator's Guide FigureE-2 Configure Distinctive in Inbound Route Step3. Finish. www.yeastar.
MyPBX U300 Administrator's Guide APPENDIX F How to Use DID Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a feature offered by telephone companies for use with their customers' private branch exchange (PBX) systems. In DID service the telephone company provides one or more trunk lines to the customer for connection to the customer's PBX and allocates a range of telephone numbers to this line (or group of lines) and forwards all calls to such numbers via the trunk.
MyPBX U300 Administrator's Guide N: Any Digit from 2-9 [12345-9]: Any digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The „.‟Character will match any remaining digits. For example, 9011. will match any phone number that starts with 9011, excluding 9011 itself. The „!‟ will match none remaining digits, and causes the matching process to complete as soon as it can be determined that no other matches are possible.
MyPBX U300 Administrator's Guide Figure F-2 Configure DID in Inbound Route Example 2: Step1: You set the DID number (6001-6099 in this example). Step2: You set the Extension (6001-6099 in this example). The configuration of this example means when the incoming call with DID number 6001 to 6099 will go to the destination 6001 to 6099(number 6001 to extension 6001, number 6002 to extension 6002). The destination you set below will be disabled if you set the Extension. www.yeastar.
MyPBX U300 Administrator's Guide Figure F-3 Configure DID and Extension in Inbound Route www.yeastar.
MyPBX U300 Administrator's Guide APPENDIX G MyPBX Security configuration Guide VoIP attacks, although it is not an everyday occurrence, it does exist. While using VoIP, system security is undoubtedly one of the issues we care about most. But with the appropriate configuration, and some basic safety habits, we can improve the security of the telephone system. Moreover, the powerful built-in firewall function in MyPBX is adequate to enable the system to run safely and stably.
MyPBX U300 Administrator's Guide Figure G-1 Modifying HTTP port in General Preference 1.2 Change the default password for the web GUI SystemSystem PreferencesChange Password Figure G-2 Modifying the Password for Web GUI 2. Disable SSH on LAN Settings Page 2.1 Disable SSH Select LAN SettingsEnable SSH. If external debugging isn‟t required, please select “No”. www.yeastar.
MyPBX U300 Administrator's Guide Figure G-3 Disable SSH 2.2 Change the default password for SSH We can use the Linux command passwd to change root password of MyPBX. 1. Login via putty.exe Figure G-4 Log in MyPBX SSH via Putty 2. The default username is root and the default password is ys123456. www.yeastar.
MyPBX U300 Administrator's Guide Figure G-5 Enter SSH Username and Password 3. Use command passwd to change the root‟s password Figure G-6 Modify SSH Password 3. Security Configuration for Extensions 3.1 Change the default SIP Port PBXBasic settingsSIP SettingsGeneralUDP Port www.yeastar.
MyPBX U300 Administrator's Guide Figure G-7 Modify SIP port 3.2 Disable guest calls PBXBasic settingsSIP SettingsAdvanced SettingsAllow Guest Figure G-8 Don‟t Allow Guest www.yeastar.
MyPBX U300 Administrator's Guide 3.3 Security Configuration for remote extensions If remote registration isn‟t required, please disable it. PBXExtensionsFXS/VoIP ExtensionsVoIP ExtensionsGeneralVoIP Settings Figure G-9 Register Remotely 3.4 Set a robust password and enable IP restriction for extensions 1) Set a new extension password at a higher security level, e.g. AjK5Up1G.
MyPBX U300 Administrator's Guide Figure G-11 Enable IP Restriction 4. Setup Proper Firewall Rules Note: Please backup the configurations on backup and restore page before you go ahead. In the case that you lock the device, you can reset to factory default and restore the previous configurations. The example rules below works with MyPBX firmware version 2.15.xx.xx or higher versions. Step1. Enable firewall on firewall page of MyPBX.
MyPBX U300 Administrator's Guide Step2. Add a common rule to accept local network access. Create a common rule to allow the all the IP addresses of the local phones to access MyPBX server. For example, if the IP addresses of the local network are 192.168.5.1-254, the configurations could be as below: Name: LocalNetwork Protocol: BOTH Port: 1:65535 IP: 192.168.5.0/255.255.255.0 Action: Accept Figure G-13 Add Local Network in Whitelist Step3.
MyPBX U300 Administrator's Guide Figure G-14 Add Remote Extension IP in Whitelist Step4.Configure auto blacklist rules Auto blacklist rules: the Server would add the IP address to the blacklist automatically if the number of the packets it sends exceeds the rule you configured. 1) Add two auto blacklist rules for port: 5060. Rule No.1: Port: 5060 Protocol: UDP IP Packets: 120 Time Interval: 60 seconds Figure G-15 Add Auto Blacklist Rule for SIP Packets Rule No.
MyPBX U300 Administrator's Guide Figure G-16 Add Auto Blacklist Rule for SIP Packets 2) Add an auto blacklist rule for Port:8022 Rule No.3 Port: 8022 Protocol: TCP IP Packets: 5 Time Interval: 60 seconds Figure G-17 Add Auto Blacklist Rule for SSH Connection Step 5. Add a Firewall Rule for VoIP trunk registration Note: If there is no VoIP trunk, this rule is not required.
MyPBX U300 Administrator's Guide Figure G-18 Add VOIP Trunk IP in Whitelist Step6. Add a firewall rule to accept the remote access of HTTP port. For example, if the remote access IP is 110.5.14.6, and the port is 80, the configuration could be as below. Name: RemoteHTTP Protocol: TCP Port: 80:80 IP: 110.5.14.6/255.255.255.255 Action: Accept Figure G-19 Add Remote Access IP in Whitelist Step 7. Add a firewall rule to accept remote access of SSH port. For example: if the remote access IP is 110.5.14.
MyPBX U300 Administrator's Guide Note: If the remote access of SSH port is not needed, this rule is not required. Name: RemoteSSH Protocol: TCP Port: 8022:8022 IP: 110.5.14.6/255.255.255.255 Action: Accept Figure G-20 Add Remote SSH Access IP in Whitelist Step 8. Add other firewall rules by yourself. For example, if you are using features related to email, you should add the firewall rules for the SMTP server and POP3 server. Step 9.
MyPBX U300 Administrator's Guide Step 10. The Configuration of firewall settings is completed. See as below figure. Figure G-22 Rule List Figure G-23 IP Blacklist Rule List Step 11. Define the authorized data transmitting rate and drop all other unauthorized hosts. Note: If we setup IP blacklist rules here, those unauthorized hosts will still be able to send SIP packets into MyPBX if the packets transmitting rate is under the rate defined.
MyPBX U300 Administrator's Guide Remove all the IP blacklist rules if you don‟t allowed any other unauthorized hosts access MyPBX. See the figure below. Note: If „drop all‟ is not enabled, please don‟t remove the IP blacklist rules in case the system security hole. Figure G-24 Figure G-25 5. Alert Settings After enabling alert settings‟, if the device is attacked, the system will alert users www.yeastar.
MyPBX U300 Administrator's Guide via call or e-mail. The attack modes include IP attack and Web Login. 5.1 IPATTACK When the system is attacked by some IP addresses, the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule. Example: Configure to notify extension 500, outbound number 5503301 and E-mail alert@yeastar.com. configuration could be as below.
MyPBX U300 Administrator's Guide 5.2 WEBLOGIN Enter the password incorrectly five times when logging inMyPBX Web interface will be deemed as attack, the system will limit the IP login within 10 minutes and notify the user. Example: Configure to notify extension 500, outbound number 5503301 and E-mail alert@yeastar.com. configuration could be as below.
MyPBX U300 Administrator's Guide APPENDIX H How to Enable Call Recording on MyPBXU300 MyPBXU300 allows you to record the calls automatically. Here is the guide for you to use it. Notes: 1. Before starting auto recording function, please make sure you have inserted an USB device with the correct format. 2. If you need auto recording function for MyPBXU300, please activate the call recording function by entering a license key in WEB GUI. 1.
MyPBX U300 Administrator's Guide Figure H-2 Enable Call Recording Successfully 2. Login From your web browser, input the IP address of the MyPBX server. Login the system with the monitor account: User Name: monitor Password: password Figure H-3 Log In MyPBX Using monitor Account 3. USB Devices 1) USB Device information In this page, we can check the USB Device information, such as USB Model, Type, Disk Size, Storage Info and so on. www.yeastar.
MyPBX U300 Administrator's Guide 2) USB Devices Management · Format USB Formatting will erase all data on the USB, and initialize the USB Device. · Clear USB Clearing will erase all data on the USB. · Remove USB Safely When ticked, the USB Device will be removed safely. Warning: Please do not remove USB device when recording a call, or else USB device will be damaged. To remove USB device, click the button "Remove USB Safely" and follow the instructions. Notes: 1.
MyPBX U300 Administrator's Guide When ticked, all calls through the selected trunks will be recorded. · Extensions Recording When ticked, all calls made by the selected extensions will be recorded. Figure H-5 Recording Settings 5. Record Logs · Start Search You are able to search the record by Start Date to End Date, Extension, Trunk, Duration and Communication Type. · The Record List You can choose the record to download or delete.
MyPBX U300 Administrator's Guide 6. Share Settings Use these settings to share the recording file on the network. · User Name The user name to check the file · Password The password to the user name · Share Name The name of the folder showed on the network.
MyPBX U300 Administrator's Guide Figure H-8 Access the Sharing Folder Figure H-9 Access the Sharing Folder www.yeastar.
MyPBX U300 Administrator's Guide If you change the password of the share folder, the network users may not be able to check the shared files then. Please step1: step2: step3: ask the network user to try: Start-> Run ->cmd net use * /del (there is a space behind *) Visit the device again with new password 7. Password Settings You can change the password of the account “monitor” here. Figure H-10 Modify monitor Password www.yeastar.
MyPBX U300 Extension User’s Guide MyPBX U300 Extension User’s Guide Version:V1.1 Yeastar Technology Co., Ltd. Date: 2013.8.9 Yeastar Technology Co., Ltd.（www.yeastar.
MyPBX U300 Extension User’s Guide Contents INTRODUCTION ...................................................................................... 3 1. MYPBX USER WEB INTERFACE .............................................................. 3 1.1 LOGIN .............................................................................................................................................................. 3 1.2 CALL SETTINGS ....................................................................................
MyPBX U300 Extension User’s Guide INTRODUCTION Thanks for using MyPBX U300UserWeb Interface.
MyPBX U300 Extension User’s Guide 1.2 Call Settings In the Call Settings page, you could configure features like “Follow me”, “Call waiting”, “DND”, and “Ring Out”. Figure 1-2 Extension Settings 1.2.1 Follow Me Settings 1. Always Always Follow Me is a service of MyPBX that allows the automatic unconditional transfer of incoming calls to varying other destinations. Enable Always checkbox selection activates the unconditional call forwarding service on the current extension.
MyPBX U300 Extension User’s Guide forwarded to if the called extension is unable to answer the call. a. Transfer To choose voicemail, the incoming call will be forwarded to voicemail when there is no answer. b. Transfer To choose Number, the incoming call will be forwarded to extension, PSTN or mobile phone number when there is no answer. Note: When No Answer Follow Me configuration is saved, the Ring Group and Call Queue services will be disabled. 3.
MyPBX U300 Extension User’s Guide of extension. In this way, the user is able to check the voicemail, call the other extension, PSTN or mobile numbers via cell phone. Yeastar Technology Co., Ltd.（www.yeastar.
MyPBX U300 Extension User’s Guide 1.3 Voicemail Voicemail is used for the caller to leave a message to the called extension when it is unavailable or busy. The voicemail would be stored in the extension’s voicemail box. When the caller accesses the voicemail service, he will hear a voice prompt that remind him to leave the message (This voice prompt could only be configured by the administrator). The max duration of each voicemail is 15 minutes (The default value is 5 minutes). 1.3.
MyPBX U300 Extension User’s Guide Figure 1-4 Voicemail Management Yeastar Technology Co., Ltd.（www.yeastar.
MyPBX U300 Extension User’s Guide 1.4 Call Recordings In the Call Recording page, the user could play, delete and download the recording files. Play the recording: Select the recording the play and click “Play”. In the “Play” page, the user could control the speed and volume. Delete the recording: Select the recording to delete and click “Delete”, then the selected email would be deleted. Download the recording: Select the recording to download and click “download”. Figure 1-5 Recording Management 2.
