MyPBX U100 & U200 Installation Guide MyPBX U100 & U200 Installation Guide Version: V1.1 Yeastar Technology Co., Ltd. Date: 9th Aug, 2013 http://www.yeastar.
MyPBX U100 & U200 Installation Guide Contents 1. PREPARATION BEFORE INSTALLATION ............................................ 4 2. HARDWARE SPECIFICATIONS ...................................................... 5 2.1 OVERVIEW .............................................................................................................................................................. 5 2.2 LED INDICATORS AND PORTS ................................................................................................
MyPBX U100 & U200 Installation Guide ABOUT MYPBX U100 & U200 MyPBX U100 is a 1U rack mount model IP PBX for up to 25 concurrent calls and 100 users. Internally, it supports network access to ISDN BRI, PSTN, GSM/UMTS and VoIP. High performance, stability and compatibility, combined with rich functionality make MyPBX U100 perfectly suited for your business communication. MyPBX U200 is a workhorse designed for companies requiring up to 50 concurrent calls and 200 users.
MyPBX U100 & U200 Installation Guide 1. Preparation before Installation Please make sure the following devices are available before installation: Contents of the box Upon receiving MyPBX U100 & U200 gift box, please open the package and check if all the items are supplied as MyPBX U100 & U200 Packing List (See Sheet 1). If there is any problem, please contact your provider.
MyPBX U100 & U200 Installation Guide 2. Hardware Specifications 2.1 Overview Figure 2-1 MyPBX U100 Figure 2-2 MyPBX U200 http://www.yeastar.
MyPBX U100 & U200 Installation Guide 2.2 LED Indicators and Ports Figure 2-3 MyPBX U100 & U200 Front Panel Figure 2-4 MyPBX U100 & U200 Rear Panel LED Power Indication Power status Status On Off RUN MyPBX status Blinking Not Blinking/Off 1-16 FXO port status http://www.yeastar.com Red light Description The power is switched on. The power is switched off. MyPBX is running properly. MyPBX goes wrong. The red light is blinking: the PSTN line hasn’t been Connected.
MyPBX U100 & U200 Installation Guide GSM/ UMTS status Red light The red light is blinking: no SIM card inserted. The red and green lights are blinking alternately: there is an incoming call. The red and green lights are blinking alternately and rapidly: the call is connected and the trunk is in use. BRI port status Orange light Orange light: indicates the BRI port The orange light is blinking: the BRI line is disconnected. The orange light is on: the BRI line is connected or in use.
MyPBX U100 & U200 Installation Guide 2.3 Specifications and Operating Environment Description Size L 340 * W 210 * H 44 (mm) Power Supply 220 V,50～60 Hz Operating Temperature 0°C~50°C (32°F~122°F) Storage Temperature -10°C~65°C (14°F~149°F) Operating Humidity 5%~90% (Non-condensing) Storage Humidity 0%~95% (Non-condensing) Weight 2.1 kg http://www.yeastar.
MyPBX U100 & U200 Installation Guide 3. MyPBX U100 & U200 Installation To avoid unexpected accident, personal injury or device damage, please read the following instructions before installing MyPBX U100 & U200. 3.1 Placement Instructions Ambient Temperature: to avoid overheating, please do not run MyPBX U100 & U200 in the place where the ambient temperature is above 122°F (50°C). Ventilation: please make sure that the device has good ventilation around.
MyPBX U100 & U200 Installation Guide 1. Connection of FXO ports The FXO port could be connected to the PSTN line or the FXS port of a traditional PBX with a phone line. For instance, if No.2 and No.4 connectors are FXO ports, the connection could be depicted as below: Figure 3-1 Connection of FXO ports 2. Connection of GSM/UMTS ports If No.3 and No.
MyPBX U100 & U200 Installation Guide Figure 3-3 Connection of GSM/UMTS ports 3. Connection of BRI ports The BRI port could be connected to the BRI line and the BRI port of a traditional PBX with a BRI RJ45-RJ11 cable. For instance, if No.14 and No.16 connectors are BRI ports, the connection could be depicted as below: Figure 3-4 Connection of BRI ports 3.2.3 Connection of FXS ports The FXS port could be connected to an analog phone with a phone line. For instance, if No.6 and No.
MyPBX U100 & U200 Installation Guide Figure 3-5 Connection of FXS ports 3.2.4 Power Connection Once users have made sure that device installation, cable connection and power type is correct, please switch on the power. Then MyPBX U200 will start booting. In the meantime, users would see that the “POWER” and “RUN” indicator lights would turn on. Please switch off the power before plugging or unplugging the cables. 3.2.5 Overall Flow Chart Figure 3-6 Overall Flow Chart http://www.yeastar.
MyPBX U100 & U200 Installation Guide 4. MyPBX U100 & U200 Basic Configurations 4.1 Factory Defaults MyPBX U200 provides web-based configuration interface for administrator and account user. The user can manage the device by log in the web interface. The factory default IP address: LAN: 192.168.5.150; Access path: http://[IP address] User Name: admin; Password: password Default SIP UDP port: 5060 There are 6 extensions set up by default. The user could use these extensions directly, edit or delete them.
MyPBX U100 & U200 Installation Guide Figure 4-2 MyPBX Admin Configuration Interface Via the configuration interface, the admin can make all the system configurations, including network settings (LAN, WAN, Firewall, VPN, DDNS, VLAN, etc.); system parameters configuration (system prompts, time zone, password, etc.); internal settings (Web access port, user extension range, business hours, conference room, paging and intercom, music on Hold, etc.
MyPBX U100 & U200 Installation Guide 4.4 Extensions Setup and management MyPBX has already set up 6 extensions by default, which are extensions “300-305”. The password is “pincode + extension number”. It’s up to the user to decide whether to use these default extensions directly or after changing the passwords. Of course, they could be deleted. The admin could add, edit or delete the extensions via the Web Configuration Panel.
MyPBX U100 & U200 Installation Guide 4.7 Reset to Factory Defaults If you forget the new IP address or the password of admin, or in other cases that you would like to restore the factory defaults, please reset the device following the below instructions: Please press the “RESET” button located in the back panel with a paper clip or a pencil tip, then you can see all of the LED indicators in the front panel would all turn red first and turn orange seconds later.
U100&U200 Administrator's Guide Version 15.18.0.21 Yeastar Technology Co., Ltd.
MyPBX U100&U200 Administrator's Guide Table of Contents 1. Introduction ......................................................................................... 5 1.1 Features ......................................................................................... 5 1.2 Hardware Specifications .................................................................... 6 1.2.1 Exterior Appearance ...............................................................................6 2. System Setup ...................
MyPBX U100&U200 Administrator's Guide 6 PBX ................................................................................................... 40 6.1 Extensions .................................................................................... 40 6.1.1 FXS/VoIP Extensions ............................................................................. 40 6.1.2 Phone Provisioning ............................................................................... 49 6.2 Trunks ...................................
MyPBX U100&U200 Administrator's Guide 9 Logout ............................................................................................. 126 10. Use MyPBX..................................................................................... 127 10.1 Make outbound calls ................................................................... 127 Sample Routing via VoIP Trunk ..................................................................... 128 10.2 Incoming call ...........................................
MyPBX U100&U200 Administrator's Guide 1. Introduction MyPBX —IP-PBX for Medium Businesses/Home Office New products MyPBX U100&U200 is a standalone embedded hybrid PBX for medium businesses and remote branch offices of larger organizations (1-200 users per site). MyPBX U100&U200 also offers a hybrid solution (a combination of VoIP applications using PSTN/BRI/GSM/UMTS/FXS equipment) alternative for enterprises who are not yet ready to migrate to a complete VoIP solution. 1.
MyPBX U100&U200 Administrator's Guide 1.2 Hardware Specifications 1.2.1 Exterior Appearance Front Panel ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ Figure 1-1 MyPBX U100&U200 Front Panel No. Indication ① 16 Green LEDs ② 16 RJ11 ports ③ ④ Console port (RJ45) ⑤ USB 2.0 port ⑥ Audio in/out ⑦ Reset Button ⑧ Power and Run indicator WAN/LAN port www.yeastar.
MyPBX U100&U200 Administrator's Guide 2. System Setup 2.1 Connection Drawing Figure 2-1 2.2 Connecting Ethernet Line MyPBX provides two 10/100M Ethernet ports with RJ45 interface and LED indicator. Plug Ethernet line into MyPBX‟s Ethernet port, and then connect the other end of the Ethernet line with a hub, switch, router, LAN or WAN. Once connected, check the status of the LED indicator.
MyPBX U100&U200 Administrator's Guide 2.3 Supplying Power Please follow the steps below to connect the MyPBX unit to a power outlet: 1. Connect the small end of the power cable to the power input port on the MyPBX back panel, and plug the other end of the cable into a 100V~240V AC power outlet. 2. Check the Power LED on the front panel. A solid green LED indicates that power is being supplied correctly. www.yeastar.
MyPBX U100&U200 Administrator's Guide 3 Administrator Login From your web browser, input the IP address of the MyPBX server. If this is the first time you are configuring MyPBX, please use the default settings as below (your PC should be in the same local network with MyPBX): IP Address: http://192.168.5.150 Username: admin Password: password In this example, the IP address is 192.168.5.149 Figure 3-1 This is the welcome page of MyPBX U100&U200 after successful login. Figure 3-2 www.yeastar.
MyPBX U100&U200 Administrator's Guide 4 Status Click to start to check the status of MyPBX U100&U200, where we can check the status of extension, trunk, network and system information. 4.1 Line status In this page, we can check the status of extension and trunks 4.1.1 Extension Status Figure 4-1 MyPBX Status Description: Extensions: 1) : Extension is unavailable 2) : Extension is idle 3) : Extension is ringing 4) : Extension is busy 5) : Extension is on hold www.yeastar.
MyPBX U100&U200 Administrator's Guide 4.1.2 Trunk Status Figure 4-2 Trunks: VOIP Trunk: Status Unregistered: Trunk registration failed. Registered: Successful registration, trunk is ready for use. Request Send: Registering. Waiting: Waiting for authentication. Service Provider: Status OK: Successful registration, trunk is ready for use. Unreachable: The trunk is unreachable. Failed: Trunk registration failed. FXO Trunk: Status Idle: The port is idle. Busy: The port is in use.
MyPBX U100&U200 Administrator's Guide BRI Trunk: Status Ok: The ports connect correctly. Disconnected: The port hasn‟t connected to the BRI line www.yeastar.
MyPBX U100&U200 Administrator's Guide 4.2 System Status In this page, we can check the status of MyPBX system, including the hardware, firmware version and the network status of LAN and WAN ports. 4.2.1 System Info In this page, we can check the hardware/firmware version, or the disk usage of MyPBX. Figure 4-3 4.2.2 Network Status In this page, the IP address of LAN and WAN port will appear, if OpenVPN and VLAN are configured well, they will be display here too. Figure 4-4 www.yeastar.
MyPBX U100&U200 Administrator's Guide 5 System Click to access. In this page, we can configure the network settings, firewall settings, storage management and some other preferences like firmware update and hot standby. 5.1 Network Preferences 5.1.1 LAN Settings Figure 5-1 · DHCP If this option is set, MyPBX will use DHCP to get an available IP address from your local network.
MyPBX U100&U200 Administrator's Guide · Hostname Set the host name for MyPBX. · IP Address Set the IP Address for MyPBX. Recommend to configure a static IP address for MyPBX · Subnet Mask Set the subnet mask for MyPBX. · Gateway Set the gateway for MyPBX. · Primary DNS Set the primary DNS for MyPBX. · Secondary DNS Set the secondary DNS for MyPBX. · IP Address2 Set the second IP Address for MyPBX. · Subnet Mask2 Set the second subnet mask for MyPBX. 5.1.
MyPBX U100&U200 Administrator's Guide 1. WAN port is disabled by default 2. WAN port cannot be used as a router to route the internet packages from WAN port to LAN port. · DHCP .If your ISP says that you are connecting through DHCP or a dynamic IP address from your ISP, perform these steps: Step1: Select DHCP as the WAN Connection Type. Step2: Click Save button to save the settings. Step3: Reboot the device. Step4: Check the WAN‟s Status (Status Network status).
MyPBX U100&U200 Administrator's Guide 5.1.3 DHCP Server Dynamic Host Configuration Protocol (DHCP) is a network protocol that enables a server to automatically assign an IP address to a computer from a defined range of numbers (i.e., a scope) configured for a given network. You can set a local network NTP server for MyPBX here too Note: MyPBX U100&U200 can be working as a DHCP server, but cannot be regarded as a router. Figure 5-3 5.1.
MyPBX U100&U200 Administrator's Guide Figure 5-4 1) VLAN Over Lan · NO.1 Click the NO.1 you can edit the first VLAN over Lan. · VLAN Number .The VLAN Number is a unique value you assign to each VLAN on a single device. · VLAN IP Address Set the IP Address for MyPBX VLAN over Lan. · VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Lan. · Default Gateway Set the Default Gateway for MyPBX VLAN over Lan · NO.2 Click the NO.2 you can edit the first VLAN over Lan. · VLAN Number .
MyPBX U100&U200 Administrator's Guide · Default Gateway Set the Default Gateway for MyPBX VLAN over Lan. 2) VLAN Over Wan · NO.1 Click the NO.1 you can edit the first VLAN over Wan. · VLAN Number .The VLAN Number is a unique value you assign to each VLAN on a single device. · VLAN IP Address Set the IP Address for MyPBX VLAN over Wan. · VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Wan. · Default Gateway Set the Default Gateway for MyPBX VLAN over Wan. · NO.2 Click the NO.
MyPBX U100&U200 Administrator's Guide traffic securely. MyPBX supports OpenVPN. Figure 5-5 · Enable VPN · Import VPN Config Import configuration file of OpenVPN. Note: Don't configure “user” and “group” in the “config” file. You can get the config package from the OpenVPN provider. 5.1.
MyPBX U100&U200 Administrator's Guide User name the DDNS server provides you. · Password User account‟s password. · Host Name Note: DDNS allows you to access your network using domain names instead of IP address. The service manages changing IP address and updates your domain information dynamically. You must sign up for service through dyndns.org, freedns.afraid.org, www.no-ip.com, www.zoneedit.com 5.1.
MyPBX U100&U200 Administrator's Guide · Metric The cost of a route is calculated by using what are called routing metric. Routing metrics are assigned to routes by routing protocols to provide measurable statistic which can be used to judge how useful (how low cost) a route is. · Interface Define which internet port to go through. 2) Static Route Rules You can add new static route rules here. www.yeastar.
MyPBX U100&U200 Administrator's Guide 5.2 Firewall Settings Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the Internet, especially intranets. All messages entering or leaving the intranet pass through the firewall, which examines each message and blocks those that do not meet the specified security criteria. 5.2.1 Firewall Rules Figure 5-8 1) General Settings · Enable Firewall Enable the firewall to protect the device.
MyPBX U100&U200 Administrator's Guide Figure 5-9 · Name A name for this rule, e.g. “HTTP”. · Description Simple description for this rule. E.g.: Accept the specific host to access the web interface for configuration. · Protocol The protocols for this rule. · Port Initial port should be on the left and end port should be on the right. The end port must be equal to or greater than start port. · IP The IP address for this rule. The format of IP address is: IP/mask Ex: 192.168.5.100/255.255.255.
MyPBX U100&U200 Administrator's Guide 5.2.2 IP blacklist You can set some packets accept speed rules here. When a IP address which hasn‟t been accepted in common rules sends packets faster than the allowed speed, it will be set as black IP address and blocked automatically. Figure 5-10 1) Blacklist rules We can add the rules for IP blacklist rate as your demand Figure 5-11 · Port Auto defense port · Protocol Auto defense protocol. TCP or UDP.
MyPBX U100&U200 Administrator's Guide 5.3 System Preference In this page, we can set other system preference, like the password for admin/user/cdr account, system date and time, firmware update, hot standby, backup and restore, reset and reboot. 5.3.1 Password Settings MyPBX has 3 accounts: admin, user, and cdr. User and cdr account is disabled by default. Admin account: The default password for account “admin” is “password”.
MyPBX U100&U200 Administrator's Guide Figure 5-13 After enabling “user” account, you can log in MyPBX using “user”. “user” account can change its own password. CDR account: “cdr” account is disabled by default and its default password is “password”. You can enable it after you log in MyPBX using “admin” account. To change the password, select “cdr” in “User”, enter the old password and new password, click “Save”. The system will then prompt you to re-login using your new password.
MyPBX U100&U200 Administrator's Guide Figure 5-15 · Time Zone You can choose your time zone here. · Daylight Saving Time Set the mode to Automatic or disabled · Automatically Synchronize With an Internet Time Server Input the NTP server so that MyPBX will update the time automatically · Set Date & Time Manually You can set the time to your local right time manually here 5.3.3 Firmware Update Upgrading of the firmware is possible through the Administrator web interface using a TFTP Server or an HTTP URL.
MyPBX U100&U200 Administrator's Guide Figure 5-16 5.3.4 Backup and Restore We can backup up the configurations before reset MyPBX U100&U200 to factory defaults, and then restore it using this package. Note: 1. Only configurations, custom prompts will be backed up, the voicemail and recording files are not included. 2. When you have updated the firmware version, it‟s not recommended to restore using old package. Figure 5-17 5.3.
MyPBX U100&U200 Administrator's Guide · Reboot System Warning: Rebooting the system will terminate all active calls! · Reset to Factory Defaults Warning: A factory reset will erase all configuration data on the system. Please do not turn off the system until the RUN light begins blinking. Any power interruption during this time could cause damage to the system. 5.3.6 Hot Standby Redundancy is achieved by using duplicate hardware and software installations and synchronizing data and operating state.
MyPBX U100&U200 Administrator's Guide Figure 5-19 Mode: Primary means the main unit; Secondary means the standby unit; Secondary/Primary Hostname: If this unit mode is primary, then you need to input the hostname of standby unit; vice versa, if this unit is selected as secondary, then the hostname of primary unit is required. In brief, you need to input each other‟s host name on this field. IP: You need to input each other‟s IP address on this field.
MyPBX U100&U200 Administrator's Guide such as the call recording files and CDR files saved in disk. The configurations in MyPBX will not be influenced by this feature. Two options are available: timing synchronization and real-time synchronization. 5.3.7 AMI Settings The Asterisk Manager Interface (AMI) is a system monitoring and management interface provided by Asterisk. It allows live monitoring of events that occur in the system, as well enabling you to request that Asterisk perform some action.
MyPBX U100&U200 Administrator's Guide Figure 5-21 1.IPATTACK When the system is attacked by IP address, the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule. 1) Phone Notification Settings · PHONE Notification Whether enable phone notification. · Number The numbers could be set for alert notification, users can setup multiple extension and outbound phone numbers. Please separate them by “;”.
MyPBX U100&U200 Administrator's Guide · Subject The subject of the alert email. · Email Content Text content support for predefined corresponding instructions are as follows: $(HOSTNAME) $(LOCALIP) $(SOURCEIP) $(DATETIME) $(USERNAME) $(DESTMAC) $(DESTPORT) $(PROTOCOL) $(INTERFACE) variables.
MyPBX U100&U200 Administrator's Guide 10 minutes and notify the user. Figure 5-23 5.3.9 Database Grant U100/U200 are using MySQL database from 15.18.0.21. The 3rd party software can access MySQL via internet. Before that, you need to grant the authority to the database user. After entering “Database Grant” page, clicking “Add”, you can add a database user, set user password and grant authority. Figure 5-24 rd Username/password: The 3 party can use this username and password to access the MySQL password.
MyPBX U100&U200 Administrator's Guide has authority to check which call has been recorded automatically. 5.3.10 Security Center You can check MyPBX security configuration in “Security Center” page. And also, you can enter the relevant security settings page rapidly. Firewall: Figure 5-25 In the “Firewall” tab, you can check firewall configuration and alert settings. By clicking the relevant button, you can enter the configuration page directly.
MyPBX U100&U200 Administrator's Guide 5.4 Storage Management 5.4.1 USB Device MyPBX U100/U200 supports USB hard disk. If you enable recording add-on, you can store the recording file in USB hard disk. You can check the information of the hard disk, manage the disk and do some related configuration. Figure 5-27 · USB Device Information It‟s the information of the USB hard disk. · USB Devices Management You can format, clean up or remove the USB device here.
MyPBX U100&U200 Administrator's Guide Figure 5-28 Step Step Step Step 1: 2: 3: 4: Choose a window-based computer that is always in service Create a folder Create a text file named "status.txt" in the folder Share this folder Then we need to input the Net-Disk information in Step 2 page. Figure 5-29 Net-Disk Host/IP: Change this to the IP address of the computer where backup files will be stored. Net-Disk Share Name: Change this to the name of the shared folder where backups will be stored. www.
MyPBX U100&U200 Administrator's Guide Net-Disk Share Username: The user name used to log into the network share. Leave this blank if it is not required Net-Disk Share Password: The password used to log into the network share. Leave this blank if it is not required If configuring is correctly, open your Windows share folder to see if the MyPBX backup files and folders has been created.
MyPBX U100&U200 Administrator's Guide 6 PBX Click to access “PBX” tab. In this page, we can configure the settings of extension, trunk, inbound call control, outbound call control, audio settings and the others. After configuring the MyPBX, we can make or receive calls as scheduled. 6.1 Extensions In this page, we can configure the extensions‟ details and provision the supported models automatically. 6.1.
MyPBX U100&U200 Administrator's Guide FXS Extensions Figure 6-2 There are two analog extensions in MyPBX U100&U200 if S2 module is installed, to modify the extension number, please delete it first, then recreate it again. 1) General Figure 6-3 · Extension The numbered extension, i.e. 1234, that will be associated with this particular User / Phone. · Port The extension correspond port. · Name www.yeastar.
MyPBX U100&U200 Administrator's Guide A character-based name for this user, i.e. “Bob Jones”. · Caller ID The Caller ID (CID) string will be used when this user calls another internal user. 2) Voicemail · Enable Voicemail Check this box if the user should have a voicemail account. · Voicemail Access PIN # Voicemail Password for this extension, i.e. “1234”. 3) Mail Setting · Enable Send Voicemail Once enabled, the voicemail will be sent to the below email address as an attachment.
MyPBX U100&U200 Administrator's Guide setting in “SIP Settings”. 7) Other options · Call Waiting Check this option if the extension should have Call Waiting capability. If this option is checked, the “When busy” follow me options will not be available. · DND Don‟t Disturb. · User Web Interface Check this option to allow the user to login to the MyPBX User Web interface, which can be used to access voicemail and extension recordings.
MyPBX U100&U200 Administrator's Guide more information.
MyPBX U100&U200 Administrator's Guide Figure 6-5 We can click “Add extension” to start. Figure 6-6 1) General · Type Extension type: SIP, IAX or SIP/IAX. SIP – The extension sends and receives calls using the VoIP protocol SIP. IAX -The extension sends and receives calls using the VoIP protocol IAX. www.yeastar.
MyPBX U100&U200 Administrator's Guide · Extension The numbered extension, i.e. 1234, that will be associated with this particular User / Phone. · Password The password for this extension, Ex: “12t3f6” · Name A character-based name for this user, EX: “Bob Jones” · Caller ID The Caller ID will be used when this user calls another internal extension. 2) Voicemail · Enable Voicemail Check this box if the user should have a voicemail account. · Voicemail Access PIN # The voicemail Password for this extension, i.
MyPBX U100&U200 Administrator's Guide If max call duration is set to 0 or empty, it will follow global max call duration setting in “SIP Settings”. 6) VoIP Settings · NAT This setting should be used when the system is using a public IP address to communicate with devices hidden behind a NAT device (such as a broadband router). If you have one-way audio problems, you usually have problems with your NAT configuration or your firewall's support of SIP and/or RTP ports.
MyPBX U100&U200 Administrator's Guide the time defined. 8) Follow me (Call Forwarding) Call forwarding for an extension can be configured here. The administrator can configure Follow Me option for this extension. If you want to transfer the call to an outbound number, please follow the dial pattern of outbound route filled in the outbound number. For example: transferring to your mobile phone number 123456789, the dial pattern of outbound route is “9.”, you should fill in 9123456789 here.
MyPBX U100&U200 Administrator's Guide Barge spy: you can hear the call and talk with them both General spy: you can choose to use one of the above 3 spy modes Note: for example, if 500 want to monitor extension 501, we need to enable the “allow being spied” for 501, and choose the spy mode for extension 500. Then pick up 500 and dial “feature codes + 501” to start monitoring when 501 is in a call Figure 6-7 6.1.
MyPBX U100&U200 Administrator's Guide Snom (300, 320, 360, 370) Snom (300, 320, 360, 370) Polycom (IP 6000, IP 7000, IP 32X, IP33X, IP430, IP450, IP550, IP560, VVX1500) Cisco (IP7940, IP7960) Aastra (9480i, 9480i-CT, 6730i, 6731i, 6753, 6755i, 6757i, 6757i CT, 6737i) GrandStream (GXP1450, GXP2100, GXP2110, GXP2120) Escene (ES220, ES320, ES330, ES410, ES610) Fanvil (C56, C58, C60, C62) News: When provisioning Yealink and Snom IP phone, MyPBX is not needed to be set as the only DHCP server any more.
MyPBX U100&U200 Administrator's Guide Figure 6-9 6.1.2.2 Aastra General Settings In this page, you can configure it before provisioning Aastra IP phones, including the items like general preferences, program keys configuration, soft keys configuration. Figure 6-10 6.1.2.3 Phone book You can add your contacts here and when you use phone provisioning, IP phone will download the phone book. www.yeastar.
MyPBX U100&U200 Administrator's Guide Figure 6-11 1) Add Contact · Type There are three types: None, VIP and Deny list (Blacklist). · Group There are 5 groups: None, Friends, Family, Work, Colleagues list. · Nick Name You can set a nick name for this number. · Favorite Only works with snom phone. · Organization Input the organization of this contact. Only works with snom phone. · Title Input the title of this contact. Only works with snom phone. · Email Input the email of this contact.
MyPBX U100&U200 Administrator's Guide · Office Number Input the office number here · Mobile Number Input the mobile number here · Home Number Input the home number here · Sub Number Add sub number of this contact. Only works with snom phone. · Note Take some note of this contact. Only works with snom phone. Figure 6-12 2) Upload Phonebook You can upload a phonebook before auto provision, which will be provisioned to the IP phone when using auto provision feature to configure your IP phones. The www.
MyPBX U100&U200 Administrator's Guide format of phonebook should be *.xml. Note: All the existing phonebooks of the IP phone will be replaced automatically if the phonebooks are configured in this way. 6.1.2.4 Configure phone Let's take provisioning Yealink as an example. Create New Phone have two modes, Create New phone in webpage and Upload the IP Phone‟s configure file. Add new phone via webpage Click “Add Phone” and fill in the corresponding information in the pop-up window.
MyPBX U100&U200 Administrator's Guide Or else, it should be “No”. ·MAC address Input the MAC address of IP phone · Name Put the name of this Phone here. · Manufacturer You can choose the Manufacturer of IP phone · Phone Type Choose the model of your phone. Only for snom phone · Call Waiting This call feature allows your phone to accept other incoming calls to an extension already in an active call.
MyPBX U100&U200 Administrator's Guide Figure 6-14 3) Memory key settings In this page, we can configure the DSS keys of IP phone one by one. Figure 6-15 4) Line keys settings We can configure the line key settings for this IP phone www.yeastar.
MyPBX U100&U200 Administrator's Guide Figure 6-16 6.1.2.4 Not configured phone In this section, MyPBX will scan all the supported IP phones and display here, we can click the 'MAC address' of IP phone and input the corresponding information in the pop-up window, like figure 6-13. Figure 6-17 6.1.2.5 Upload a file Click “Upload a file” and choose the configure file of IP phone in the popup window. Note: the file format must be .cfg Please edit the configuration files in advance before uploading.
MyPBX U100&U200 Administrator's Guide 6.2 Trunks 6.2.1 Physical Trunk Multiply physical trunks are supported in MyPBX U100&U200, like BRI, PSTN, and GSM/UMTS, please make sure you have installed the modules inside, BRI trunk requires B2 module, PSTN trunk requires the O2, while GSM/UMTS trunk, and please install the GSM/UMTS modules inside.
MyPBX U100&U200 Administrator's Guide Figure 6-21 · Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc. Ex: 'BriTrunk1' · Signaling Signaling method BRI-CPE: ISDN BRI in TE mode and Point to Point. BRI-CPE-PTMP: ISDN BRI in TE mode and Point to multi Point. BRI-NET: ISDN BRI in NET mode and Point to Point. BRI-NET-PTMP: ISDN BRI in NET mode and Point to multi Point.
MyPBX U100&U200 Administrator's Guide · PRI Dial Plan Sets an option required for some (rare) switches that require a dial plan parameter to be passed. This option is ignored by most BRI switches. It may be necessary on a few pieces of hardware. This option can almost always be left unchanged from the default. · Reset interval Sets the time in seconds between restart of unused channels. Some PBXs don't like channel restarts. so set the interval to a very long interval e.g.
MyPBX U100&U200 Administrator's Guide · Echo Cancellation Echocancel Obviously this disables or enables echo cancellation, it is recommended not to turn this off. · Hide CallerID If you want others to see your CID, please disable this option. · Codec You can choose alaw or ulaw codes. 1) CallerID Prefix · International Prefix When there are international calls coming in via this BRI trunk, the International Prefix you have set here will be added before the CID.
MyPBX U100&U200 Administrator's Guide PSTN trunk The public switched telephone network (PSTN) is the network of the world's public circuit-switched telephone networks Figure 6-22 Click edit to configure more details Figure 6-23 · Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc. Ex: 'pstn5' · Volume Setting Used to modify the volume level of this trunk. Normally, this setting does not need to be changed. www.yeastar.
MyPBX U100&U200 Administrator's Guide 1) Busy Detection · Busy Detection Busy Detection is used to detect far end hang-up or for detecting a busy signal. Select “Yes” to turn this feature on. · Busy Count If Busy Detection is enabled, it is also possible to specify how many busy tones to wait for before disconnecting the call. The default is 4, but better results can be achieved if set to 6 or even 8. Remember, the higher the number, the more time will be required to release a channel.
MyPBX U100&U200 Administrator's Guide Bell: bell202 as used in the United States v23_UK: suitable in the UK v23_Japan: suitable in Japan v23-Japan pure: suitable in Japan DTMF: suitable in Denmark, Sweden, and Holland .Caller ID Detection For FXO trunks, this option forces MyPBX to clarify Caller ID incoming calls GSM/UMTS Trunk GSM/UMTS trunks are supported in MyPBX U100&U200 if you have got the GSM/UMTS module and SIM cards installed. One GSM/UMTS trunks support only one SIM card for one concurrent call.
MyPBX U100&U200 Administrator's Guide 6.2.2 VoIP Trunk There are two types of VOIP trunk in MyPBX: SIP and IAX, in this page, we can also configure the “service provider” trunk, which doesn‟t need the use name and password for authorization, when you have bought a trunk from provide with IP address only, please choose “service provider” trunk . Figure 6-26 6.2.2.1 VoIP Trunk In this page, we can configure VoIP trunk (SIP/ IAX) you have got from provider with the authorization name and password.
MyPBX U100&U200 Administrator's Guide Figure 6-27 · Type SIP – Identifies whether the trunk sends and receives calls using the VoIP protocol SIP · Provider Name A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc. Ex: “yeastar”. · Hostname/IP Service provider‟s hostname or IP address.5060 is the standard port number used by SIP protocol. Don‟t change this part if it is not required. .Domain VoIP provider‟s server domain name. www.yeastar.
MyPBX U100&U200 Administrator's Guide · Username Username of SIP account. Used for SIP trunk registration. .Authorization name Used for SIP authentication. Leave this blank if not required. · Password Password of SIP account. .From User All outgoing calls from this SIP Trunk will use the From User (In this case the account name for SIP Registration) in From Header of the SIP Invite package. Keep this field blank if not needed .
MyPBX U100&U200 Administrator's Guide Define if SRTP is enabled for this trunk · Qualify Send check alive packets to the sip provider. · DTMF mode Set default mode for sending DTMF of this trunk. Default setting: rfc2833 · DOD DOD (Direct Outward Dialing) means the caller ID displayed when dialing out, before configure this, please make sure the provider supports this feature.
MyPBX U100&U200 Administrator's Guide · Provider Name A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc. Ex: “yeastar2”. · Hostname/IP Service provider‟s hostname or IP address. 4569 is the standard port number used by IAX protocol. Don‟t change this part if it is not required. · Username Username of IAX account; Used for IAX trunk registration. · Password Password of IAX account .
MyPBX U100&U200 Administrator's Guide Figure 6-29 · Type SIP or IAX SIP – Identifies whether the trunk sends and receives calls by using the VoIP protocol SIP. IAX - Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX. · Provider Name A unique label would help to you identify this trunk. Ex: 'Provider2'. · Hostname/IP Service provider‟s hostname or IP address.
MyPBX U100&U200 Administrator's Guide · Codecs Define the codec for this sip trunk and its priority Note: codec can only display when edit it after creating the trunk. · Transport This will be the transport method used by the SIP Trunk. This method is given by the SIP trunk provider. The options are UDP (default) or TCP or TLS. · Qualify Send check alive packets to the sip provider. · DTMF mode Set default mode for sending DTMF of this trunk.
MyPBX U100&U200 Administrator's Guide 6.3 Outbound Call Control 6.3.1 Outbound Routes In this page, we can configure the outbound rules to control the outgoing calls. Note: 1. The max number of outbound route is 64. 2. If the dial patterns are the same in several routes, MyPBX will choose the available routes from top to the last one. 3.
MyPBX U100&U200 Administrator's Guide Figure 6-31 · Route Name Name of this Outbound Route. Ex: 'Local' or 'Long Distance' etc. · Dial Pattern Outbound calls that match this dial pattern will use this outbound route. There are a number of dial pattern characters that have special meanings: X : Any Digit from 0-9 Z : Any Digit from 1-9 N : Any Digit from 2-9 [12345-9] : Any digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The “.” Character will match any remaining digits. For example, “9011.
MyPBX U100&U200 Administrator's Guide complete as soon as it can be determined that no other matches are possible. Example 1: NXXXXXX will match any 7 digits phone number. Example 2: 1NXXNXXXXX will match a phone number starting with a 1, followed by a 3-digit area code, and then 6 digit number. · Strip digits from front Allows the user to specify the number of digits that will be stripped from the front of the phone number before the call is placed.
MyPBX U100&U200 Administrator's Guide 6.3.2 Speed Dial Settings Figure 6-32 1) Options · The prefix of speed dial The prefix should be dialed before the speed dial number. Default is *99 Figure 6-33 2) Add new speed dial. · Source Number The speed dial number. · Destination Number The number you want to call. E.g. The source number is ”123”. The destination number is 5503305.The prefix number is *99.You can use an extension with any type to dial *99123, then it will call to number 5503305.
MyPBX U100&U200 Administrator's Guide 6.4 Inbound Call Control In this page, we can configure the details of IVR, ring group, queue and inbound routes. 6.4.1 IVR When there‟s an inbound call aims at Auto Attendant, MyPBX will play an IVR recording and route the caller to the requested destination (for example, “Welcome to XX company, for sales press 1, for technical support press 2, for operator press 0, etc”).
MyPBX U100&U200 Administrator's Guide Figure 6-35 · Number MyPBX treats IVR as an extension; you can dial this extension number to reach the IVR from internal extension. · Name A name for the IVR · Prompt The prompt recording that will be played when this IVR is reached. · Repeat Count The number of times that the selected IVR prompt will be played. · Key Timeout Wait for the user to enter a new extension for a specified number of seconds. www.yeastar.
MyPBX U100&U200 Administrator's Guide · Enable Direct Dial Allow the caller to dial other extensions number directly. · Key Press Events A list of actions that can be performed depending on the digit dialed by the user . · Key The Key pressed when the callers hear the IVR prompt. · Action When the callers press the corresponding key, the action MyPBX executes. No Action: Do nothing Connect to Extension: Connect the call to an extension.
MyPBX U100&U200 Administrator's Guide Figure 6-36 There is a default ringgroup, you can edit it or create a new one Figure 6-37 · Ring Group Name This option defines a name for this group, i.e. “Sales”. “Ring Group Name” is a label to help you identify this group in the group list. · Ring Group Number This option defines the numbered extension that can be dialed to reach this group. · Strategy This option sets the Ringing Strategy for this Group. The options are as follows: 1.
MyPBX U100&U200 Administrator's Guide seconds to ring this group before routing the call according to the “Destination if No Answer” settings. 2. If the strategy is “Ring Sequentially”, it means set the number of seconds to ring a single extension before moving onto the next one. ·Ring Group Members An extension can be made a member of this ring group by moving it into the “Selected” box.
MyPBX U100&U200 Administrator's Guide Figure 6-39 · Queue Name A name for the Queue. www.yeastar.
MyPBX U100&U200 Administrator's Guide · Queue Number Use this number to dial into the queue, or transfer callers to this number to put them into the queue. · Queue Password You can require agents to enter a password before they can login to this queue. · Queue Agent Timeout The number of seconds an agent's phone can ring before we consider it a timeout. · Queue Max Wait Time The maximum number of seconds a caller can wait in a queue before being pulled out (0 for unlimited).
MyPBX U100&U200 Administrator's Guide · Frequency How often to announce a prompt to the caller. 4) Events If a caller presses the key while waiting in the queue, this setting selects which action should process the key press. 5) Failover-Destination Defines the failover action. A failover occurs after the user reach the Queue max wait time. 6) Others · Music On Hold Select the 'Music on Hold' Class for this Queue.
MyPBX U100&U200 Administrator's Guide 6.4.4 Conferences Figure 6-40 Conference Calls increase employee efficiency and productivity, and provide a more cost-effective way to hold meetings. Conference agents can dial * to access to the settings options and the admin can kick the last user out and can lock the conference room. · Extension This is the number dialed to reach this Conference Room. · Admin Admin can kick a user out and can lock the conference room.
MyPBX U100&U200 Administrator's Guide 6.4.5 Inbound Routes Inbound routing processes incoming call traffic to destination extensions during office hours or outside office hours Figure 6-42 There is a default inbound route for all the trunks and set IVR as the destination, you can edit it or create a new one for your demands. When an incoming call arrives, the system will first check “fax detection”, then “Holidays”, at last “Business Days”. www.yeastar.
MyPBX U100&U200 Administrator's Guide Figure 6-43 1) General · Route Name A name for this inbound route. Ex: “pstnin” etc. · DID Number Define the expected DID Number if this trunk passes DID on incoming calls. Leave this field blank to match calls with any or no DID info. You can also use pattern matching to match a range of numbers. The following patterns may be used: X : Any Digit from 0-9 Z : Any Digit from 1-9 www.yeastar.
MyPBX U100&U200 Administrator's Guide N : Any Digit from 2-9 [12345-9] : Any digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The “.” Character will match any remaining digits. For example, “9011.” will match any phone number that starts with “9011”, excluding “9011” itself. The “!” will match none remaining digits, and causes the matching process to complete as soon as it can be determined that no other matches are possible. Example 1: NXXXXXX will match any 7 digits phone number.
MyPBX U100&U200 Administrator's Guide configure the callback function, please refer to chapter 6.7.4 How do I configure distinctive ring tones? Please refer to APPENDIX E. Currently distinctive ringtone can be compatible with Yealink and Snom phone. 2) Member Trunks This area allows you to select which trunks will be member trunks for this route. To make a trunk a member of this route, please move it to the 'Selected' box. 3) Business Days Define where the calls will be routed during Business Days.
MyPBX U100&U200 Administrator's Guide Note: This function only supports T.38 faxes. · Outbound Routes Route the incoming calls to a specific outbound route. This function is mainly used for the connection of two branches. For example: Company A locates headquarters in the USA with a branch B in China. A and B both have MyPBX phone systems.
MyPBX U100&U200 Administrator's Guide If Choosing a VoIP extension, the fax will be sent to the extension‟s voicemail as an attachment. Note: If you receive faxes with custom Email address, the “SMTP settings” of “Voicemail Settings” should be configured successfully in advance. If you receive faxes with E-mail address configured in VOIP extension voicemail, you should first make sure the tested email to your email address works fine. www.yeastar.
MyPBX U100&U200 Administrator's Guide 6.5 Audio Settings It‟s allowed to customize the prompts in MyPBX, including the Audio In and change the system prompts to your local country. 6.5.1 Custom Prompts We can record or upload the prompts in this page, you can also play it directly to confirm if it‟s a valid one, you can also download it and save it as an backup Figure 6-44 1.
MyPBX U100&U200 Administrator's Guide Figure 6-46 The administrator can also upload prompts by doing the following: 1) Click “Upload Prompt”. 2) Click “Browse” to choose the desired prompt. 3) Click “Upload” to upload the selected prompt. Note: The file size must not be larger than 1.8 MB, and the file must be WAV format: GSM 6.10 8 kHz, Mono, 1 Kb/s; Alaw/Ulaw 8 kHz, Mono, 1 Kb/s; PCM 8 kHz, Mono, 16 Kb/s. 6.5.
MyPBX U100&U200 Administrator's Guide Figure 6-48 Note: The file size must not be larger than 1.8 MB, and the file must be WAV format: GSM 6.10 8 kHz, Mono, 1 Kb/s; Alaw/Ulaw 8 kHz, Mono, 1 Kb/s; PCM 8 kHz, Mono, 16 Kb/s. 6.5.3 System Prompts Settings MyPBX have prompts of many languages. You can download the appropriate language you need.
MyPBX U100&U200 Administrator's Guide 6.6 Basic Settings There are some basic settings we need to configure MyPBX U100&U200, like the general preferences, business hours, feature codes, voicemail settings 6.6.1 General Preferences In this page, there are some general settings of MyPBX Figure 6-50 1) General · Ring Timeout Number of seconds to ring a device before handling the call as per the extension‟s Follow Me settings. Default value is 30s. .
MyPBX U100&U200 Administrator's Guide Note: if you need use the “live music” from “Audio In” interface, please choose “external music” here. · Tone Region Please select your country or nearest neighboring country to enable the default dial tone, busy tone, and ring tone for your region. Note: please reboot the system to take effect. · HTTP bind port/Web Access Port Port to use for HTTP sessions; Default: 80 Note: please reboot the system to take it effect. · FXO Mode FXO port‟s operation mode .
MyPBX U100&U200 Administrator's Guide · Music on Hold for Follow Me Prompt Configure whether to play a prompt “please hold while I try to locate the person you are calling” when transfer a call by follow me settings. · Invalid Phone Number Prompt Configure the prompt when the dialed phone number is invalid. · Busy Line Prompt Configure the prompt when the dialed phone number is busy. · Dial Failure Prompt Configure the prompt when dial failed due to conjunction no-available channel.
MyPBX U100&U200 Administrator's Guide Figure 6-51 1) General · Enable Business Hours · disable Business Hours 2) Others · Enable Office Closed Timing By dialing *81 (*81 is default) on an extension will force the office time closed for the device whatever the general setting is. · Enable Office Timing By dialing *82 (*82 is default) on an extension will force the office time to take effect for the device whatever the general setting is.
MyPBX U100&U200 Administrator's Guide 6.6.3 Feature Codes There are many feature codes available in MyPBX, which allow users to dial from extension side to realize the exact feature. Figure 6-52 1) General · One Touch Record A user may initiate or stop call recording by dialing *1during a call. (*1 is default setting). · Extension for Checking Voicemail Users can check their Voicemail by dialing *2 on their phone (*2 is default setting).
MyPBX U100&U200 Administrator's Guide setting). · Attended Transfer Timeout The time out of transferring a call · Blind Transfer Users may blind transfer an incoming call by dialing*03 on their phone (*03 is default setting).
MyPBX U100&U200 Administrator's Guide station that parked it. 3) Call Forwarding Preferences · Reset to Defaults Users may reset all call forwarding defaults by calling *70 on their phone (*70 is default setting). Note: When reset to defaults.
MyPBX U100&U200 Administrator's Guide · Forward to Voicemail Users may forward the call to Voicemail by calling *074 on their phone (*074 is default setting) · Enable Do Not Disturb Users may enable do not disturb by calling *75 on their phone (*75 is default setting) · Disable Do Not Disturb Users may disable do not disturb by calling *075 on their phone (*075 is default setting) 6.6.
MyPBX U100&U200 Administrator's Guide · Min Message Time Set the minimum length of a single voicemail message. Messages below this threshold will be automatically deleted. · Ask Caller to Dial 5 If this option is set, the caller will be prompted to press 5 before leaving a message. · Operator Breakout from Voicemail If this option is set, the caller can jump out of the voicemail and go to the destination (IVR) you set by dialing “0”.
MyPBX U100&U200 Administrator's Guide Allow callers to review their recorded message before sending it to voicemail. 2) SMTP Settings for Voicemail Note: If you want to send voicemail messages as email attachments, please configure this section. Figure 6-54 · E-mail Address The E-mail Address that MyPBX will use to send voicemail.
MyPBX U100&U200 Administrator's Guide 6.7 Advanced Settings 6.7.1 SIP Settings Figure 6-55 1) General · UDP Port Port use for sip registrations, Default is 5060. · TCP Port Port use for sip registrations, Default is 5060. · TLS Port Port use for sip registrations, Default is 5061. · TLS Verify Server When using MyPBX as a TLS client, whether or not to verify server‟s certificate. It is “No” by default. · TLS Verify Client When using MyPBX as a TLS server, whether or not to verify client‟s certificate.
MyPBX U100&U200 Administrator's Guide When using MyPBX as TLS client, specify the protocol for outbound TLS connections. You can select it as tlsv1, sslv2 or sslv3. · RTP Port Start Beginning of RTP port range · RTP Port End End of RTP port range · DTMF Mode Set default mode for sending DTMF. Default setting: rfc2833 · Max Registration/Subscription Time Maximum duration (in seconds) of a SIP registration. Default is 3600 seconds.
MyPBX U100&U200 Administrator's Guide · User Agent To change the user agent parameter of asterisk, the default is “MyPBX”, you should change it if needed. Figure 6-56 2) NAT Note: Configuration of this section is only required when using remote extensions. · Enable STUN STUN (Simple Traversal of UDP through NATs) is a protocol for assisting devices behind a NAT firewall or router with their packet routing.
MyPBX U100&U200 Administrator's Guide If an external host has been supplied, you may specify how often the system will perform a DNS query on this host. This value is specified in seconds. · Local Network Identification Used to identify the local network using a network number/subnet mask pair when the system is behind a NAT or firewall. Some examples of this are as follows: “192.168.0.0/255.255.0.0”: All RFC 1918 addresses are local networks; “10.0.0.0/255.0.0.0”: Also RFC1918; “172.16.0.
MyPBX U100&U200 Administrator's Guide transmission of voice packets over a network or the Internet. u-law: A PSTN standard codec, used in North America, which provides very good voice quality and consumes 64kbit/s in each direction (receiving and transmitting) of a VoIP call. a-law: A PSTN standard codec, used outside of North America, which provides very good voice quality and consumes 64kbit/s in each direction (receiving and transmitting) of a VoIP call.
MyPBX U100&U200 Administrator's Guide traffic. When the network capacity is insufficient, QoS could provide priority to users by setting the value. Figure 6-59 5) Advanced Settings · From Field Where to get the caller ID in sip packet. · To Field Where to get the DID in sip packet. · 180 Ringing It is set when the telecom provider needs. Usually it is not needed. · Remote Party ID Whether send Remote-Party-ID on SIP header. Default no. · Allow Guest Whether allow anonymous registration extension.
MyPBX U100&U200 Administrator's Guide · Session-expires The max refresh interval · Session-minse The min refresh interval, which mustn't be less than 90s · Session-refresher Choose session-refresher, the default is Uas 6.7.2 IAX Settings Figure 6-60 1) General · Bind Port Port use for IAX2 registrations, Default is 4569. · Bandwidth Low/medium/high with this option you can control which codec to be used. · Min Registration Time Minimum duration (in seconds) of a IAX2 registration. Default is 60 seconds.
MyPBX U100&U200 Administrator's Guide a-law: A PSTN standard codec, used outside of North America, that provides very good voice quality and consumes 64kbit/s in each direction (receiving and transmitting) of a VoIP call. GSM: A wireless standard codec, used worldwide, that provides adequate voice quality and consumes 13.3kbit/s in each direction (receiving and transmitting) of a VoIP call. GSM/UMTS is supported by many VoIP phones.
MyPBX U100&U200 Administrator's Guide Note: Add an extension in blacklist, such as 300: 1) If the type is “inbound”, then this extension can‟t dial other extension and external numbers, but it can dial IVR or ringgroup. 2) If the type is “outbound”, then this extension can‟t be called. 6.7.4 Callback Settings MyPBX allows caller A to dial an inbound route number, and after hearing the ring, A can hang up the call or wait for MyPBX to cut off the call, then MyPBX will call A with this number.
MyPBX U100&U200 Administrator's Guide Figure 6-64 Step 2: Create Callback number Figure 6-65 Step 3: Create Callback Rules You will need to create callback rules when the system should strip or add digits. Figure 6-66 · Trunk Name Choose the trunk with callback rules · Strip digits from front Define how many digits will be stripped from the call in number before the callback is placed.
MyPBX U100&U200 Administrator's Guide example, the call in number (Caller ID) is 123456789, MyPBX need to send 9123456789 to its trunk when call to this number. You should configure 123456789 as the call back number and add 9 before the callback is placed. You can add “w” for analog trunks for some delay too. 6.7.
MyPBX U100&U200 Administrator's Guide Figure 6-68 1) General · DISA Name Give this DISA application a name to help you identify it. · PIN # The password for this DISA · Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number. Default is 10 seconds. · Digit Timeout The maximum amount of time permitted between each digit when the user is dialing an extension number. Default is 5 seconds.
MyPBX U100&U200 Administrator's Guide Figure 6-69 1) Options · Access Code .Dial this code to access PIN. · Prompt for Entry Prompt caller enter the PIN Number. · Prompt for Entry Failure Prompt the caller when an invalid PIN is entered. Figure 6-70 2) PIN User MyPBX can store a number of PIN Users. PIN Users may be used to keep track www.yeastar.
MyPBX U100&U200 Administrator's Guide of calls in relation to particular activities or clients. They can also be used to keep track of calls by particular users or sets of users. • PIN entered are checked against those stored by the system. If an invalid PIN is entered, the PIN is requested again. • The system administrator can configure certain numbers or types of numbers to require entry of a PIN before you can continue making a call to such a number.
MyPBX U100&U200 Administrator's Guide Figure 6-72 · Paging Group Number Define the numbered extension that may be dialed to reach this group. · Duplex Paging is typically one way for announcements only. Checking this will make paging duplex, allowing all users in the group to talk and be heard by all. 2. External paging group In this mode, the chosen extensions will have the rights to dial the group number; the voice will be broadcasted via the “Audio Out” interface of U200. Figure 6-73 www.yeastar.
MyPBX U100&U200 Administrator's Guide 6.7.9 SMS Settings When GSM/UMTS modules are installed, SMS feature is supported. 1) Enable SMS to Email Figure 6-74 If you enable this, as soon as the GSM/UMTS trunks receive small messages, MyPBX will send the text of this message to the email addresses listed on the Email List. You can add email addresses to the Email List Figure 6-75 2) Enable Email to SMS If you enable this, you can use MyPBX to send out message by sending an email to the specified address.
MyPBX U100&U200 Administrator's Guide · Country Code The country code to be added before the dialed numbers. · Receive mails every The interval time of receiving mails from POP3 server. · Access Code This PIN code is used to verify the subject of the emails received. If the form of email passes the verification, it will be send out by SIM card. If not, this email will be deleted immediately. 3) Email Settings Figure 6-77 Note: 1. If you want to use “SMS to Email”, please configure POP3 setting. 2.
MyPBX U100&U200 Administrator's Guide · Receive Server Port If you want to know more about Email to SMS, please refer to APPENDIX F 6.7.10 Certificates MyPBX can support TLS extension. Before you register TLS extension on IP phone, you should upload certificates first. Figure 6-78 Trusted Certificate This certificate is a CA certificate. When selecting “TLS Verify Client” as “Yes”, you should upload a CA. The relevant IP phone should also have this certificate.
MyPBX U100&U200 Administrator's Guide 7 Reports Click to access We can check the call detailed logs for accounting and system log for debugging 7.1 Call Logs The call Log captures all call details, including call time, caller number, callee number, call type, call duration, etc. An administrator can search and filter call data by filter the call logs by call date, caller/callee, trunk, duration, billing duration, status, communication type and Pin User. Figure 7-1 7.2 System Logs www.yeastar.
MyPBX U100&U200 Administrator's Guide Figure 7-2 You can download and delete the system logs of MyPBX. Options · Enable Hardware Log Save the information of hardware; (up to 4 log files) · Enable Normal Log Save the prompt information; (up to 16 log files) · Enable Web Log Save the history of web operations (up to 2 log files) · Enable Debug Log Save debug information (up to 2 log files) Packets Capture Tool This feature always used to capture packets for technician.
MyPBX U100&U200 Administrator's Guide 8 Addons Click to enter “Addons” page. MyPBX supports many addons to enhance the function of MyPBX. In this page, you can install the according addons, including call recording, MyPBX Client, Bill System and Hotel Module. Before you install an addon, you should have a license. You can buy the license from Yeastar. Figure 8-1 8.
MyPBX U100&U200 Administrator's Guide 8.3 Billing System Billing System caters for the growing need of billing solutions that can efficiently monitor the calls and maintain record of each call received/transferred by IP-PBX. Billing System can charge and recharge extensions and conduct analysis on the basis of statistics. Both prepaid and postpaid are supported. Flexible rate settings and detailed records make it extremely easy for enterprise to monitor charges, spot misuse, and enhance efficiency.
MyPBX U100&U200 Administrator's Guide 9 Logout Click to log out safely. www.yeastar.
MyPBX U100&U200 Administrator's Guide 10. Use MyPBX Figure 10-1 10.1 Make outbound calls To make an outbound call, we need to add trunk first. There are 3 types of VoIP Trunk: · VoIP Trunk: Connected to remote VOIP service server. You should get an IP address with user name/ password from the provider. · Service Provider: Connected to service provider server. You will get only IP address for authorization. · Analog Trunk: FXO ports of MyPBX, connected to a local PSTN.
MyPBX U100&U200 Administrator's Guide supply your PBX with access to a public telephone network. FXO interfaces use FXS signaling. FXO interfaces allow you to connect your PBX to real analog phone lines. Sample Routing via VoIP Trunk Let‟s configure all inside extensions to dial “0” through the VoIP Trunk. 1. Add VoIP service provider Before we do add this, please make sure you have a VoIP Trunk account. Trunks VoIP Trunk SIP Trunk Enter your account information on this page, and click Save.
MyPBX U100&U200 Administrator's Guide 2. Add Outbound Routes As we can see from the Outbound Route of “VOIP_OUT”, all phone numbers starting with 0 will have their first digit stripped off (digit 0) and will be sent to the SIP Trunk. Figure 10-3 Now that we have added two outbound dialing rules, any call starting with 9 will be routed to the PSTN, and any number starting with 0 will be routed to the SIP Trunk. www.yeastar.
MyPBX U100&U200 Administrator's Guide 10.2 Incoming call Sample Routing to an IVR Let‟s configure an incoming call to route to the IVR. In the IVR itself, let‟s configure digit 0 to route the call to extension 300, and digit 1 to route the call to ringgroup. 1. Add IVR To add a new IVR, go to IVR Create New IVR Figure 10-4 2. Add Inbound Routes As we can see from the Inbound Route of “VOIP_IN”, all incoming calls from VOIP trunk will be sent to the IVR. www.yeastar.
MyPBX U100&U200 Administrator's Guide Figure 10-5 www.yeastar.
MyPBX U100&U200 Administrator's Guide APPENDIX A FAQ Q1. How to Register SIP device？ A1: 1) Register SIP soft phone Download the x-lite softphone from counterpath website www.counterpath.com After install the x-lite, right click the panel and select the SIP Account setting and then configure it. Display Name: 500 User Name: 500 Password: 500 Authorization Name: 500 Domain: 192.168.5.150 2) Register IP Phone (for example, Yealink‟s T28 IP Phone) a) Connect the T28‟s Internet port to the switch.
MyPBX U100&U200 Administrator's Guide APPENDIX B How to Configure external storage Before External storage can be properly configured, an SMB share folder accessible from MyPBX must be set up on a Windows based machine. Once that has been set up, please follow the steps below. Step 1 Add a new folder, rename it, and set this new folder‟s share Properties according to Figure B-1 Figure B-1 Set up share Properties Step 2 Enter the new folder and create a new text file, then rename this file to status.txt.
MyPBX U100&U200 Administrator's Guide Figure B-2 External storage Setting Net-Disk Host/IP: Change this to the IP address of the computer where backup files will be stored. Net-Disk Share Name: Change this to the name of the shared folder where backups will be stored. Net-Disk Share Username: The user name used to log into the network share. Leave this blank if it is not required Net-Disk Share Password: The password used to log into the network share.
MyPBX U100&U200 Administrator's Guide APPENDIX C How to Configure NAT setting When MyPBX is behind a NAT(firewall),you need to configure NAT setting on MyPBX if you want to use a remote extension. Please follow section 1 or 2 below depending on your network configuration. 1. If MyPBX is connected to a local network, you must set up port forwarding on your router. Specifically, you must map port 5060 (default SIP port) and port 10001-10200(default RTP port range) as UDP ports.
MyPBX U100&U200 Administrator's Guide Figure C-2 MyPBX Network setting 2. If MyPBX has a public IP, (i.e. is connected directly to your internet service provider), the network settings should be configured according to Figure C-3: Figure C-3 Now, MyPBX has been configured as a public IP, so there is no need to configure NAT again, just leave all settings in „NAT‟ blank. www.yeastar.
MyPBX U100&U200 Administrator's Guide APPENDIX D How to Use Auto Provision Step1. Disable DHCP Server on your local network. E.g. Disable DHCP Server on Linksys Router. Figure D-1 Step2. Enable DHCP Server on MyPBX. Login MyPBX web interface, „System‟ „Network Preference‟ -> „DHCP Server‟ „Enable DHCP Server‟. www.yeastar.
MyPBX U100&U200 Administrator's Guide Figure D-2 Step3. Configure phones on MyPBX auto-provision page. 1. Login MyPBX web interface, „PBX‟ -> „Extensions‟ -> „Phone Provisioning‟ -> „Add Phone‟. Figure D-3 2. Fill in the phone detail message on the pop-up windows. Input IP Phone‟s MAC address, configure Name, Call waiting, Line, Extension, Label, Line active for the phone. And also you can configure other features on the phone, like codecs, memory keys etc. www.yeastar.
MyPBX U100&U200 Administrator's Guide Figure D-4 Step4. Turn on the power and connect the network cable to IP Phone. Remark: The factory default setting of DHCP for IP Phone is enable, so you can skip this step to step 5. If the DHCP is disable, please follow below step to enable it. (e.g.: Yealink‟s IP Phone). 1. Login IP phone‟s web page. 2. Enable DHCP. www.yeastar.
MyPBX U100&U200 Administrator's Guide Figure D-5 Step5. Finish. www.yeastar.
MyPBX U100&U200 Administrator's Guide APPENDIX E How Do I Configure Distinctive Ring Tones Step1: On your IP phone, navigate to the Phone settings web configuration page and find the Distinctive Ring Tone section. For each custom ring tone, enter the Internal Ringer Text (can be digits or text) to trigger the ring tone. For example, you may enter “Family”. e.g.: Yealink‟s IP phone. FigureE-1 Step2. Configure the „Distinctive Ringtone‟ on MyPBX.
MyPBX U100&U200 Administrator's Guide FigureE-2 Step3. Finish. www.yeastar.
MyPBX U100&U200 Administrator's Guide APPENDIX F How to Use Email to SMS How to use Email to SMS You need to send an email to the specified email address (you set in Email Settings. In this case, it is lears@yeastar.com).The content of this email will be sent to the number you want as message. The subject (title) of the email will determine the number. Here are some examples of the formats to the subject of the email. Example: 1. Send message with no PIN code and default GSM/UMTS port.
MyPBX U100&U200 Administrator's Guide Figure F-2 3. Send message with PIN code and default GSM/UMTS port. Format: 500:pincodenumber-phonenumber If the subject is "500:987-12345678", the text of this email(“Welcome to Yeastar!”) will be sent to number "12345678" through the first available GSM/UMTS trunk ("987" is the pin code set by administrator). Figure F-3 4. Send message with PIN code and specified GSM/UMTS port.
MyPBX U100&U200 Administrator's Guide APPENDIX G How to Use DID Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a feature offered by telephone companies for use with their customers' private branch exchange (PBX) systems.
MyPBX U100&U200 Administrator's Guide Z: Any Digit from 1-9 N: Any Digit from 2-9 [12345-9]: Any digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The „.‟Character will match any remaining digits. For example, 9011. will match any phone number that starts with 9011, excluding 9011 itself. The „!‟ will match none remaining digits, and causes the matching process to complete as soon as it can be determined that no other matches are possible.
MyPBX U100&U200 Administrator's Guide Figure G-2 Example 2: Step1: You set the DID number (6001-6099 in this example). Step2: You set the Extension (6001-6099 in this example). The configuration of this example means when the incoming call with DID number 6001 to 6099 will go to the destination 6001 to 6099(number 6001 to extension 6001, number 6002 to extension 6002). The destination you set below will be disabled if you set the Extension. www.yeastar.
MyPBX U100&U200 Administrator's Guide Figure G-3 www.yeastar.
MyPBX U100&U200 Administrator's Guide APPENDIX H How to Use BLF Key to Choose the PSTN line MyPBX allows you to choose the specific PSTN line to make outbound call by pressing the BLF key on the IP Phone. Follow the steps to do the configuration with your Yealink phone 1. We want to choose pstn1 or pstn2 to call out. Figure H-1 2. Configure the IP Phone: Figure H-2 Test When you press DSS Key 1/2, the phone will connect to pstn1/pstn2 line. If pstn1/pstn2 is not busy, you will hear the dial tone.
MyPBX U100&U200 Administrator's Guide APPENDIX I MyPBX Security Configuration Guide VoIP attacks, although not an everyday occurrence does exist. While using VoIP, system security is undoubtedly one of the issues we care about most. But with the appropriate configuration, and some basic safety habits, we can improve the security of the telephone system. Moreover, the powerful built-in firewall function in MyPBX is adequate to enable the system to run safely and stably.
MyPBX U100&U200 Administrator's Guide Figure I-1 1.2 Change the default password for the web GUI System System PreferencesChange Password Figure I-2 2. Disable SSH on LAN Settings Page 2.1 Disable SSH Select LAN SettingsEnable SSH. If external debugging isn‟t required, please select “No”. Figure I-3 2.2 Change the default password for SSH We can use the Linux command passwd to change root password of MyPBX. 1. Login via putty.exe www.yeastar.
MyPBX U100&U200 Administrator's Guide Figure I-4 2. The default username is root and the default password is ys123456. Figure I-5 3. Use command passwd to change the root‟s password Figure I-6 www.yeastar.
MyPBX U100&U200 Administrator's Guide 3. Security Configuration for Extensions 3.1 Change the default SIP Port PBXBasic settingsSIP SettingsGeneralUDP Port Figure I-7 3.2* Disable guest calls PBXBasic settingsSIP SettingsAdvanced SettingsAllow Guest www.yeastar.
MyPBX U100&U200 Administrator's Guide Figure I-8 3.3* Security Configuration for remote extensions If remote registration isn‟t required, please disable it. PBXExtensionsFXS/VoIP Extensions VoIP ExtensionsGeneralVoIP Settings Figure I-9 3.4 Set a robust password and enable IP restriction for extensions 1) Set a new extension password at a higher security level, e.g. AjK5Up1G.
MyPBX U100&U200 Administrator's Guide 192.168.5.136. Figure I-11 4. Set up Proper Firewall Rules Note: Please backup the configurations on backup and restore page before you go ahead. In the case that you lock the device, you can reset to factory default and restore the previous configurations. The example rules below work with MyPBX firmware version 2.15.xx.xx or higher versions. Step 1. Enable firewall on firewall page of MyPBX. SystemFirewall Settings Firewall RulesGeneral Settings www.yeastar.
MyPBX U100&U200 Administrator's Guide Figure I-12 Step 2. Add a common rule to accept local network access. Create a common rule to allow the all the IP addresses of the local phones to access MyPBX server. For example, if the IP addresses of the local network are 192.168.5.1-254, the configurations could be as below: Name: LocalNetwork Protocol: BOTH Port: 1:65535 IP: 192.168.5.0/255.255.255.0 Action: Accept Figure I-13 Step 3.
MyPBX U100&U200 Administrator's Guide Protocol: BOTH Port: 1:65535 IP: 110.111.132.6/255.255.255.255 Action: Accept Figure I-14 Step 4. Configure auto blacklist rules Auto blacklist rules: the Server would add the IP address to the blacklist automatically if the number of the packets it sends exceeds the rule you configured. Add two auto blacklist rules for port: 5060. Rule No.1: Port: 5060 Protocol: UDP IP Packets: 120 Time Interval: 60 seconds Figure I-15 Rule No.
MyPBX U100&U200 Administrator's Guide Time Interval: 2 seconds Figure I-16 Add an auto blacklist rule for Port: 8022 Rule No.3 Port: 8022 Protocol: TCP IP Packets: 5 Time Interval: 60 seconds Figure I-17 Step 5. Add a Firewall Rule for VoIP trunk registration Note: If there is no VoIP trunk, this rule is not required. And if the RTP IP address of VoIP trunk and Registration IP address of the VoIP trunk are different, we need to create a rule to accept the RTP IP address too.
MyPBX U100&U200 Administrator's Guide Figure I-18 Step 6. Add a firewall rule to accept remote access of HTTP port. For example, if the remote access IP is 110.5.14.6, and the port is 80, the configuration could be as below. Name: RemoteHTTP Protocol: TCP Port: 80:80 IP: 110.5.14.6/255.255.255.255 Action: Accept Figure I-19 Step 7. Add a firewall rule to accept remote access of SSH port. For example: if the remote access IP is 110.5.14.6 and the port is 8022. www.yeastar.
MyPBX U100&U200 Administrator's Guide Note: If the remote access of SSH port is not needed, this rule is not required. Name: RemoteSSH Protocol: TCP Port: 8022:8022 IP: 110.5.14.6/255.255.255.255 Action: Accept Figure I-20 Step 8. Add other firewall rules by yourself. For example, if you are using features related to email, you should add the firewall rules for the SMTP server and POP3 server. Step 9.
MyPBX U100&U200 Administrator's Guide Step 10. The Configuration of firewall settings is completed. See the figures below. Figure I-22 Figure I-23 Step 11. Define the authorized data transmitting rate and drop all other unauthorized hosts. www.yeastar.
MyPBX U100&U200 Administrator's Guide Note: If we setup IP blacklist rules here, those unauthorized hosts will still be able to send SIP packets into MyPBX if the packets transmitting rate is under the rate defined. But as soon as the transmitting beyond the define rate, the IP will be added into blacklist automatically. This is useful for remote extension who is using dynamic IP address. Remove all the IP blacklist rules if you don‟t allowed any other unauthorized hosts access MyPBX. See as below figure.
MyPBX U100&U200 Administrator's Guide 5*. Alert Settings After enabling alert settings‟, if the device is attacked, the system will alert users via call or e-mail. The attack modes include IP attack and Web Login. 5.1 IPATTACK When the system is attacked by some IP addresses, the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule. Example: Configure to notify extension 500, outbound number 5503301 and E-mail alert@yeastar.com. configuration could be as below.
MyPBX U100&U200 Administrator's Guide Figure I-26 5.2 WEBLOGIN Enter the password incorrectly five times when logging in MyPBX Web interface will be deemed as attack, the system will limit the IP login within 10 minutes and notify the user. Example: Configure to notify extension 500, outbound number 5503301 and E-mail alert@yeastar.com. configuration could be as below.
MyPBX U100&U200 Administrator's Guide Figure I-27 www.yeastar.
MyPBX U100&U200 Administrator's Guide APPENDIX J How to Enable Call Recording on MyPBX U100/U200 MyPBX U100/U200 allows you to record the calls automatically. Here is the guide for you to use it. Note: 1. Before starting auto recording function, please make sure you have inserted an USB device with the correct format. 2. If you need auto recording function for MyPBX U100/U200, please activate the call recording function by entering a license key in WEB GUI. 1.
MyPBX U100&U200 Administrator's Guide Figure J-2 2. Login From your web browser, input the IP address of the MyPBX server. Login the system with the monitor account: User Name: monitor Password: password Figure J-3 3. USB Devices 1) USB Device information In this page, we can check the USB Device information, such as USB Model, Type, Disk Size, Storage Info and so on. www.yeastar.
MyPBX U100&U200 Administrator's Guide 2) USB Devices Management · Format USB Formatting will erase all data on the USB, and initialize the USB Device. · Clear USB Clearing will erase all data on the USB. · Remove USB Safely When ticked, the USB Device will be removed safely. Warning: Please do not remove USB device when recording a call, or else USB device will be damaged. To remove USB device, click the button "Remove USB Safely" and follow the instructions. Note: 1.
MyPBX U100&U200 Administrator's Guide When ticked, all calls through the selected trunks will be recorded. · Extensions Recording When ticked, all calls made by the selected extensions will be recorded. Figure J-5 5. Record Logs · Start Search You are able to search the record by Start Date to End Date, Extension, Trunk, Duration and Communication Type. · The Record List You can choose the record to download or delete.
MyPBX U100&U200 Administrator's Guide 6. Share Settings Use these settings to share the recording file on the network. · User Name The user name to check the file · Password The password to the user name · Share Name The name of the folder showed on the network. Figure J-7 For WIN 7/Vista user, please modify the registry before checking the shared file: Step1: Start->Run->regedit Step2: Modify the value of “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\ LmCompatibilityLevel “ to “1”.
MyPBX U100&U200 Administrator's Guide Figure J-8 Figure J-9 www.yeastar.
MyPBX U100&U200 Administrator's Guide If you change the password of the share folder, the network users may not be able to check the shared files then. Please step1: step2: step3: ask the network user to try: Start-> Run -> cmd net use * /del (the is a space behind *) Visit the device again with new password 7. Password Settings You can change the password of the account “monitor” here. Figure J-10 www.yeastar.
MyPBX U100 & U200 Extension User’s Guide MyPBX U100 & U200 Extension User’s Guide Version: V1.1 Yeastar Technology Co., Ltd. Date: 9th Aug, 2013 Yeastar Technology Co., Ltd.（www.yeastar.
MyPBX U100 & U200 Extension User’s Guide Contents INTRODUCTION ...................................................................................... 3 1. MYPBX USER WEB INTERFACE .............................................................. 3 1.1 LOGIN .............................................................................................................................................................. 3 1.2 CALL SETTINGS .............................................................................
MyPBX U100 & U200 Extension User’s Guide Introduction Thanks for using MyPBX U100 & U200 User Web Interface.
MyPBX U100 & U200 Extension User’s Guide 1.2 Call Settings In the Call Settings page, you could configure features like “Follow me”, “Call waiting”, “DND”, and “Ring Out”. Figure 1-2 1.2.1 Follow Me Settings 1. Always Always Follow Me is a service of MyPBX that allows the automatic unconditional transfer of incoming calls to varying other destinations. Enable Always checkbox selection activates the unconditional call forwarding service on the current extension.
MyPBX U100 & U200 Extension User’s Guide forwarded to if the called extension is unable to answer the call. a. Transfer To choose voicemail, the incoming call will be forwarded to voicemail when there is no answer. b. Transfer To choose Number, the incoming call will be forwarded to extension, PSTN or mobile phone number when there is no answer. Note: When saving the No Answer Follow Me configuration, the Ring Group and Call Queue services will be disabled. 3.
MyPBX U100 & U200 Extension User’s Guide number is set as the mobility extension number, once it calls MyPBX, the cell phone would have all authority of extensions. In this way, the user is able to check the voicemail, call the other extension, PSTN or mobile numbers via cell phone. Yeastar Technology Co., Ltd.（www.yeastar.
MyPBX U100 & U200 Extension User’s Guide 1.3 Voicemail Voicemail is used for the caller to leave message to the called extension when it is unavailable or busy. The voicemails would be stored in the extension’s voicemail box. When the caller accesses the voicemail service, he will hear a voice prompt that remind him to leave the message (This voice prompt could only be configured by the administrator). The max duration of each voicemail is 15 minutes (The default value is 5 minutes.) 1.3.
MyPBX U100 & U200 Extension User’s Guide Figure 1-4 Yeastar Technology Co., Ltd.（www.yeastar.
MyPBX U100 & U200 Extension User’s Guide 1.4 Call Recordings In the Call Recording page, the user could play, delete and download the recording files. Play the recording: Select the recording the play and click “Play”. In the “Play” page, the user could control the speed and volume. Delete the recording: Select the recording to delete and click “Delete”, then the selected email would be deleted. Download the recording: Select the recording to download and click “download”. Figure 1-5 2.
