MyPBX Standard Administrator Guide Version 20.19.0.23 Yeastar Information Technology Co.
MyPBX Standard Administrator Guide Contents 1. Introduction ..................................................................................................... 5 1.1 Features ...................................................................................................... 5 1.2 Hardware Specifications .............................................................................. 6 1.2.1 Exterior Appearance ........................................................................................ 6 2.
MyPBX Standard Administrator Guide 5.5.4 Backup and Restore ...................................................................................... 41 5.5.5 Reset and Reboot .......................................................................................... 42 5.5.6 Hot Standby ................................................................................................... 42 6 PBX .................................................................................................................
MyPBX Standard Administrator Guide 9. Use MyPBX .................................................................................................. 138 9.1 Make outbound call ................................................................................. 139 9.1.1 Sample Routing via VoIP Trunk ................................................................... 139 9.2 Incoming call ........................................................................................... 142 9.2.
MyPBX Standard Administrator Guide 1. Introduction MyPBX—IP-PBX for Medium Businesses/Home Office MyPBX is a standalone embedded hybrid PBX for small businesses and remote branch offices of larger organizations (1-100 users per site). MyPBX also offers a hybrid solution (a combination of VoIP applications using legacy telecom equipment) alternative for enterprises who are not yet ready to migrate to a complete VoIP solution.
MyPBX Standard Administrator Guide 1.2 Hardware Specifications 1.2.1 Exterior Appearance Front Panel ①②③④ ⑤ Figure 1-1 MyPBX Standard V7 Front Panel No. ① ② ③ ④ ⑤ Identification Green LED indicates correct power is being supplied to the unit Green LED indicates the MyPBX is fully functional. Green LED indicates stable WAN Port connection Green LED indicates stable LAN Port connection Red LED indicates presence of an FXO/GSM port. Orange LED indicates presence of a BRI port.
MyPBX Standard Administrator Guide 2. System Setup 2.
MyPBX Standard Administrator Guide 2.2 Connecting Ethernet Line MyPBX provides two 10/100M Ethernet ports with RJ45 interface and LED indicator. Plug Ethernet line into MyPBX’s Ethernet port, and then connect the other end of the Ethernet line with a hub, switch, router, LAN or WAN. Once connected, check the status of the LED indicator. A yellow LED indicates the port is in the connection process, and a green LED indicates the port is properly connected. 2.
MyPBX Standard Administrator Guide 3 Administrator Login From your web browser, input the IP address of the MyPBX server. If this is the first time you are configuring MyPBX, please use the default settings as below (your PC should be in the same local network with MyPBX): IP Address: http://192.168.5.150 Note: MyPBX supports multiple administrators in hierarchical mode (Administrator, General Manager, CDR Manager) ·Administrator Has all the authority.
MyPBX Standard Administrator Guide Figure 3-2 Welcome Page You can also login via HTTPS protocol Like https://192.168.5.147 , you will see a prompt that is a certificate problem. Click “Continue to …”, then you can login after enter user and password .HTTPS is HTTP over SSL, and it is safer than HTTP.
MyPBX Standard Administrator Guide MyPBX firmware upgrade follow-up · Reboot the device twice to make the new firmware take effect · Clean the cache and cookies of the browser before login. · There is a compatibility issue with IE11. Configure IE11 browser "Compatibility View Settings", add MyPBX IP address, and check "Display Intranet sites in Compatibility View" and "Use Microsoft compatibility lists". See the following picture. MyPBX IP is 192.168.5.147 in this example.
MyPBX Standard Administrator Guide 4 Status Click to start to check the status of MyPBX Standard V7. We can check the status of extensions, trunks, and network and system information. 4.1 Line Status In this page, we can check the status of extensions and trunks 4.1.
MyPBX Standard Administrator Guide 4.1.2 Trunk Status Figure 4-2 Trunk Status Page VoIP Trunk: Status Rejected: Trunk registration failed. Registered: Successful registration, trunk is ready for use. Request Send: Registering. Waiting: Waiting for authentication. Service Provider: Status OK: Successful registration, trunk is ready for use. Unreachable: The trunk is unreachable. Failed: Trunk registration failed. FXO Trunk: Status Idle: The port is idle. Busy: The port is in use.
MyPBX Standard Administrator Guide 4.2 System Status In this page, we can check the status of MyPBX system, including the hardware, firmware version and the network status of LAN and WAN ports. 4.2.1 System Info In this page, we can check the hardware/firmware version, and the disk usage of MyPBX.
MyPBX Standard Administrator Guide 4.2.2 Network Status In this page, the IP address of LAN and WAN port will appear. If OpenVPN is configured well, the information will be displayed here, too.
MyPBX Standard Administrator Guide 5 System Click to access. In this page, we can configure the network settings, firewall settings, storage management and some other settings like firmware update and hot standby. 5.1 Network Preferences 5.1.1 LAN Settings Figure 5-1 LAN Settings ·DHCP If this option is set, MyPBX will use DHCP to get an available IP address from your local network. Not recommended as without the right IP address you cannot access MyPBX.
MyPBX Standard Administrator Guide ·Hostname Set the host name for MyPBX. ·IP Address Set the IP Address for MyPBX. A static IP address for MyPBX is recommended. ·Subnet Mask Set the subnet mask for MyPBX. ·Gateway Set the gateway for MyPBX. ·Primary DNS Set the primary DNS for MyPBX. ·Secondary DNS Set the secondary DNS for MyPBX. ·IP Address2 Set the second IP Address for MyPBX. ·Subnet Mask2 Set the second subnet mask for MyPBX.
MyPBX Standard Administrator Guide 5.1.2 WAN Settings Figure 5-2 WAN Settings It supports three connection types: DHCP (obtain an IP automatically), PPPoE, Static IP Address. Notes: 1. WAN port is disabled by default. 2. WAN port cannot be used as a router to route the Internet packages from WAN port to LAN port. ·DHCP If your ISP says that you are connecting through DHCP or a dynamic IP address, perform these steps: Step1: Select DHCP as the WAN Connection Type.
MyPBX Standard Administrator Guide ·PPPoE If your DSL provider says that you are connecting through PPPoE or if you normally enter a user name and password to access the Internet, perform these steps: Step1: Select PPPoE as the WAN Connection Type. Step2: Enter the User Name. Step3: Enter the Password. Step4: Click the Save button to save the settings. Step5: Reboot the device. Step6: Check the WAN Status (Status Network status) 5.1.
MyPBX Standard Administrator Guide 5.1.4 VLAN Settings A VLAN (Virtual LAN) is a logical local area network (or LAN) that extends beyond a single traditional LAN to a group of LAN segments, given specific configurations. Note: MyPBX Standard V7 is not the VLAN server, a 3-layer switch is still needed, please configure the VLAN information there first, then input the details in MyPBX, so that the packages via MyPBX will be added the VLAN label before sending to that switch.
MyPBX Standard Administrator Guide Click the NO.2 you can edit the first VLAN over LAN. ·VLAN Number .The VLAN Number is a unique value you assign to each VLAN on a single device. ·VLAN IP Address Set the IP Address for MyPBX VLAN over LAN. ·VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over LAN. ·Default Gateway Set the Default Gateway for MyPBX VLAN over LAN. 2) VLAN Over Wan ·NO.1 Click the NO.1 you can edit the first VLAN over Wan. ·VLAN Number .
MyPBX Standard Administrator Guide 5.1.5 VPN Settings A virtual private network (VPN) is a method of computer networking—typically using the public internet—that allows users to privately share information between remote locations, or between a remote location and a business' home network. A VPN can provide secure information transport by authenticating users, and encrypting data to prevent unauthorized persons from reading the information transmitted.
MyPBX Standard Administrator Guide 5.1.6 DDNS Settings DDNS(Dynamic DNS) is a method/protocol/network service that provides the capability for a networked device, such as a router or computer system using the Internet Protocol Suite, to notify a Domain Name System (DNS) name server to change, in real time, the active DNS configuration of its configured hostnames, addresses or other information. Figure 5-6 DDNS Settings ·Enable DDNS ·DDNS Server Select the DDNS server you sign up for service.
MyPBX Standard Administrator Guide 5.1.7 Static Route MyPBX will have more than one Internet connection in some situations but it has only one default gateway. You will need to set some Static Route for MyPBX to force it to go out through different gateway when accessing different Internet. The default gateway priority of MyPBX from high to low is OpenVPN, WAN port, LAN port. Figure 5-7 Static Route Settings Page 1) Route table The current route rules of MyPBX.
MyPBX Standard Administrator Guide 5.2 Security Settings Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the Internet, especially intranets. All messages entering or leaving the intranet pass through the firewall, which examines each message and blocks those that do not meet the specified security criteria. 5.2.1 Security Center You can check MyPBX security configuration in “Security Center” page.
MyPBX Standard Administrator Guide Figure 5-10 Security Center-Port In “Port” tab, you can check SIP port and HTTP port. You can also enter the relevant page by clicking the button in “Setting” column. 5.2.2 Firewall Rules Figure 5-11 Firewall Settings 1) General Settings ·Enable Firewall Enable the firewall to protect the device. ·Disable Ping Enable this item, net ping from remote hosts will be dropped.
MyPBX Standard Administrator Guide 2) Common Rules There is no default rule; you can create them as required. Figure 5-12 Add Common Rules ·Name A name for this rule, e.g. “HTTP”. ·Description Simple description for this rule. E.g. Accept the specific host to access the web interface for configuration. ·Protocol The protocols for this rule. ·Port Initial port should be on the left and end port should be on the right. The end port must be equal to or greater than start port.
MyPBX Standard Administrator Guide Accept: Accept the access from remote hosts. Drop: Drop the access from remote hosts. Ignore: Ignore the access. 3) Auto Defense By default, there is no rule. Figure 5-13 Add Auto Defense Rule Port The port you want to auto defense, for example, 8022. Protocol: Select the protocol. You can select UDP or TCP. Rate: The maximum packets or connections can be handled per unit time.
MyPBX Standard Administrator Guide 5.2.3 IP Blacklist You can set some packets accept speed rules here. When a IP address which hasn’t been accepted in common rules sends packets faster than the allowed speed, it will be set as black IP address and blocked automatically. Figure 5-14 IP Blacklist Settings Page 1) Blacklist rules You can add the rules for IP blacklist rate as you wish. Figure 5-15 Add Blacklist Rule ·Port Auto defense port ·Protocol Auto defense protocol. TCP or UDP.
MyPBX Standard Administrator Guide 5.2.4 AMI Settings The Asterisk Manager Interface (AMI) is a system monitoring and management interface provided by Asterisk. It allows live monitoring of events that occur in the system, as well enabling you to request that Asterisk perform some action. The actions that are available are wide-ranging and include things such as returning status information and originating new calls.
MyPBX Standard Administrator Guide Username/password: The 3rd party can use this username and password to access the MySQL. Database: there are 2 options, CDR and Record. If you choose CDR, then this user has authority to check CDR database; if you choose Record, then the user has authority to check which call has been recorded automatically. 5.2.6 Alert Settings If the device is attacked, the system will notify users the alert via call or E-mail. The attack modes include IP attack and Web Login.
MyPBX Standard Administrator Guide 2) E-mail Notification Settings Note: Please ensure that all voicemail settings are properly configured on the System Settings -> Voicemail Settings page before using this feature. ·E-mail Notification Whether to enable E-mail Notification or not ·Recipient’s Name The recipients for the alert notification, and multiple email addresses are allowed, please separate them by “;”. Example: jerry@yeastar.com; jason@yeastar.com, 456@sina.com .
MyPBX Standard Administrator Guide Figure 5-19 IP Attack Configuration 2. WEBLOGIN Web Login Alert Notification: Enter the password incorrectly five times to login MyPBX Web interface will be considered as an attack, the system will limit the IP login within 10 minutes and notify the user.
MyPBX Standard Administrator Guide 5.3 LDAP Server 5.3.1 LDAP Server LDAP is used as a phone book on MyPBX so that you can search a key word from your IP phone. The key word can be a name, a mobile number, an email or other key words in the phonebook. Note: It requires that the IP phone should support LDAP feature. 1) LDAP Settings Figure 5-21 LDAP Server page ·Enable LDAP Enable LDAP to use LDAP on your IP phone. ·Root Node A root node for this LDAP, e.g. dc=pbx, dc=com.
MyPBX Standard Administrator Guide In Add Contact you can create them as required. Figure 5-22 Add Contact If you want to know how to use LDAP, please refer to Appendix J 5.4 Storage Management 5.4.1 External Storage The External Storage feature is used to extend storage space. Once configured, the files (voicemail, call recording files) created before the configured days will be moved to the Net-Disk. Note: The shared folder must be based on Windows Operation System.
MyPBX Standard Administrator Guide Figure 5-23 File Sharing Before external storage can be properly configured, an SMB share folder accessible from MyPBX must be set up on a Windows based machine. Once that has been set up, please follow the steps below.
MyPBX Standard Administrator Guide Step Step Step Step Then 1: Choose a window-based computer that is always in service 2: Create a folder 3: Create a text file named "status.txt" in the folder 4: Share this folder we need input the Net-Disk information in step2 page. Figure 5-25 Enter the Net-disk information Net-Disk Host/IP: Change this to the IP address of the computer where backup files will be stored. Net-Disk Share Name: Change this to the name of the shared folder where backups will be stored.
MyPBX Standard Administrator Guide 5.5 System Preferences In this page, we can set other system preference, like the password for admin account, system date and time, firmware update, hot standby, backup and restore, reset and reboot. 5.5.1 Password Settings MyPBX has 3 accounts: admin, user, and cdr. User and cdr account is disabled by default. Admin account: The default password for account “admin” is “password”.
MyPBX Standard Administrator Guide Figure 5-28 Modify user’s Password After enabling “user” account, you can log in MyPBX using “user”. “user” account can change its own password. CDR account: “cdr” account is disabled by default and its default password is “password”. You can enable it after you log in MyPBX using “admin” account. To change the password, select “cdr” in “User”, enter the old password and new password, and click “Save”. The system will then prompt you to re-login using your new password.
MyPBX Standard Administrator Guide 5.5.2 Date and Time Set the date and time for MyPBX. Figure 5-30 Configuring Date & Time ·Time Zone You can choose your time zone here. ·Daylight Saving Time Set the mode to Automatic or disabled ·Automatically Synchronize With an Internet Time Server Input the NTP server so that MyPBX will update the time automatically ·Set Date & Time Manually You can set the time to your local right time manually here 5.5.
MyPBX Standard Administrator Guide grade_en.pdf Figure 5-31 Firmware Update Page 5.5.4 Backup and Restore We can back up the configurations before resetting MyPBX SOHO to factory defaults, and then restore it using this package. The backup created on MyPBX is encrypted with file format ".bak". Notes: 1. Only configurations, custom prompts will be backed up, the voicemail and recording files are not included. 2. When you have updated the firmware version, it’s not recommended to restore using old package.
MyPBX Standard Administrator Guide ·Upload a Backup Users are able to create a new backup for “All” or for separate backup extensions. Figure 5-34 Upload a Backup 5.5.5 Reset and Reboot We can reset or reboot MyPBX Standard V7 via web directly in this page. Figure 5-35 Reset and Reboot Options ·Reboot System Warning: Rebooting the system will terminate all active calls! ·Reset to Factory Defaults Warning: A factory reset will erase all configuration data on the system.
MyPBX Standard Administrator Guide reliability no matter what failure occurs. In mission critical installations, redundancy is a way to address possibility of any failure. Note 1: Before enabling the Hot Standby feature, please make sure that the two servers in the failover pair are the same model, own the same modules installed in the same slots, the same hardware configurations and firmware version.
MyPBX Standard Administrator Guide Virtual IP address: To fill in a virtual IP address includes mask, which is always points to the currently activated unit. Customer can register IP phones through this virtual IP address. Please make sure the virtual IP address netmask is the same on both units but different from their former IP address. Network Connection Detection: Generally it requires the IP address of the router or gateway that connects both units.
MyPBX Standard Administrator Guide 6 PBX Click to access. In this page, we can configure the settings of extension, trunk, inbound call control, outbound call control, audio settings and the others. When configured well, we can make calls as scheduled. 6.1 Extensions In this page, we can configure the extensions’ details and provision the supported models automatically. 6.1.1 FXS/VoIP Extensions There are three types of extensions supported in MyPBX Standard V7: SIP, IAX and analog extension.
MyPBX Standard Administrator Guide Figure 6-2 FXS Extension List There are two analog extensions in MyPBX Standard V7 if S2 module is installed, to modify the extension number, please delete it first, and then recreate it again. 1) General Figure 6-3 Edit FXS Extension ·Extension The numbered extension, e.g. 1234, that will be associated with this particular User/Phone. ·Port The extension correspond port.
MyPBX Standard Administrator Guide ·Name A character-based name for this user, e.g. “Bob Jones”. ·Caller ID The Caller ID (CID) string will be used when this user calls another internal user. 2) Voicemail ·Enable Voicemail Check this box if the user should have a voicemail account. ·Voicemail Access PIN # Voicemail Password for this extension, e.g. “1234”. 3) Mail Setting ·Enable Send Voicemail Once enabled, the voicemail will be sent to the email address below as an attachment.
MyPBX Standard Administrator Guide Setup the max cull duration for every call of this extension, but it’s only valid for outbound calls. Enter “0” or leave this blank empty, the value would be equal to the max call duration configured in the Option Settings page. Note: this setting will not be valid for internal calls. Other Settings Figure 6-4 FXS Extension Other Settings 7) Other options ·Call Waiting Check this option if the extension should have Call Waiting capability.
MyPBX Standard Administrator Guide ·Ring Out Check this option if you want to custom the ring time. Tone will stop over the time defined. 8) Follow me (Call Forwarding) This function sets inbound call forwarding on an extension. An administrator can configure Follow Me for this extension. 9) Volume Settings Rxgain: The Volume sent to FXS extension. Txgain: The Volume sent out by the FXS extension 10) Mobility Extension MyPBX allows you to use your mobile phone as an extension.
MyPBX Standard Administrator Guide which case you should choose “Japan”. 12) Spy Settings MyPBX allows extension to monitor/barge in other conversation. Once this feature is enabled, the extension has the ability to monitor/barge in other calls using the feature codes for each spy mode. Refer to “Feature Codes” section for more information. ·spy modes There are 4 spy modes available: General spy: you have the permission to use the following 3 modes. Normal spy: you can only hear the call, but can't talk.
MyPBX Standard Administrator Guide Figure 6-6 Add/Edit VoIP Extension 1) General ·Type Extension type: SIP, IAX or SIP/IAX. SIP—The extension sends and receives calls using the VoIP protocol SIP. IAX—The extension sends and receives calls using the VoIP protocol IAX. ·Extension The numbered extension, e.g. 1234, that will be associated with this particular User/Phone. ·Password The password for this extension, but it is not a fixed one.
MyPBX Standard Administrator Guide ·Caller ID The Caller ID will be used when this user calls another internal extension. ·Register Name It is for extension registration validation. Users will not be able register the extension if the authorization name is incorrect even though the username and password are correct. 2) Voicemail ·Enable Voicemail Check this box if the user should have a voicemail account. ·Voicemail Access PIN The voicemail password for this extension, e.g. “1234”.
MyPBX Standard Administrator Guide 6) VoIP Settings ·NAT This setting should be used when the system is using a public IP address to communicate with devices hidden behind a NAT device (such as a broadband router). If you have one-way audio problems, you usually have problems with your NAT configuration or your firewall's support of SIP and/or RTP ports. ·Qualify Send check alive packets to IP phones. ·Enable SRTP Enable extension for SRTP (RTP Encryption).
MyPBX Standard Administrator Guide Figure 6-7 VoIP Extension Other Settings 7) Other Options .Call Waiting Check this option if the extension should have Call Waiting capability. If this option is checked, the “When busy” follow me options will not be available. The call waiting function of IP phone has higher priority than MyPBX’s call waiting function. .DND Don Not Disturb. When DND is enabled for an extension, the extension will not be available. .
MyPBX Standard Administrator Guide Check this option if you want to customize the ring time. Ring tone will stop over the time defined. 8) Follow me (Call Forwarding) Call forwarding for an extension can be configured here. The administrator can configure Follow Me option for this extension. If you want to transfer the call to an outbound number, please follow the dial pattern of outbound route filled in the outbound number.
MyPBX Standard Administrator Guide ·Ring Simultaneously When the extension has an incoming call, it rings mobile simultaneously. ·Outbound Prefix Fill in proper prefix of mobile number so that it can match an outbound route to dial the mobility extension. For example, if you set the prefix 9, it will send “9+ mobility extension number” to the outbound route. 11) Spy Settings MyPBX allows extension to monitor/barge in other conversation.
MyPBX Standard Administrator Guide Aastra (9480i, 9480i-CT, 6730i, 6731i, 6737i, 6753i, 6755i, 6757i, 6757i CT) GrandStream (GXP1450, GXP2100, GXP2110, GXP2120) Escene (ES220, ES320, ES330, ES410, ES620) Fanvil (C56, C58, C60, C62) Panasonic (UT113, UT123, UT133, UT136, UT248, UT670, TGP500, TGP550) News: When provisioning Yealink, Grandstream, Fanvil, Snom IP phone, MyPBX is not needed to be set as the only DHCP server any more. Figure 6-8 Phone Provisioning Page 6.1.2.
MyPBX Standard Administrator Guide Figure 6-9 General Settings for Yealink 6.1.2.2 Aastra General Settings In this page, you can configure the general settings before provisioning Aastra IP phones, including the items like general preferences, program keys configuration, soft keys configuration. Figure 6-10 General Setting for Aastra 6.1.2.3 Phone book You can add your contacts here and when you use phone provisioning; IP phone will download the phone book.
MyPBX Standard Administrator Guide Figure 6-11 Phone Book 1) Add Contact ·Type There are three types: None, VIP and Deny list (Blacklist). ·Group There are 5 groups: None, Friends, Family, Work, Colleagues list. ·Nick Name You can set a nick name for this number. ·Favorite Only works with snom phone. ·Organization Input the organization of this contact. Only works with snom phone. ·Title Input the title of this contact. Only works with snom phone. ·Email Input the email of this contact.
MyPBX Standard Administrator Guide ·Office Number Input the office number here ·Mobile Number Input the mobile number here ·Home Number Input the home number here ·Sub Number Add sub number of this contact. Only works with snom phone. ·Note Take some note of this contact. Only works with snom phone. Figure 6-12 Add a Contact 2) Upload Phonebook You can upload a phonebook before auto provision, which will be provisioned to the IP phone when using auto provision feature to configure your IP phones.
MyPBX Standard Administrator Guide format of phonebook should be *.xml. Note: All the existing phonebooks of the IP phone will be replaced automatically if the phonebooks are configured in this way. 6.1.2.4 Configure phone Let's take provisioning Yealink phone as an example. There are two modes to create new phones: create new phones in webpage and upload the IP Phone’s configuration file. Add new phone via webpage Click “Add Phone” and fill in the corresponding information in the pop-up window.
MyPBX Standard Administrator Guide Or else, it should be “No”. · MAC address Input the MAC address of the IP phone. ·Name Put the name of this Phone here. ·Manufacturer You can choose the Manufacturer of the IP phone. ·Phone Type Choose the model of your phone. Only for snom phone. ·Call Waiting This call feature allows your phone to accept other incoming calls to an extension already in an active call.
MyPBX Standard Administrator Guide Figure 6-14 Select the Codec 3) Memory key settings In this page, we can configure the DSS keys of the IP phone one by one.
MyPBX Standard Administrator Guide 4) Line keys settings We can configure the line key settings for this IP phone. Figure 6-16 Configure Line Key 6.1.2.4 Not configured phone In this section, MyPBX will scan all the supported IP phones and display them here. We can click the “MAC address” of an IP phone and input the corresponding information in the pop-up window, like figure 6-13. Figure 6-17 Not Configured Phone List 6.1.2.
MyPBX Standard Administrator Guide 6.2 Trunks 6.2.1 Physical Trunk Multiple physical trunks are supported in MyPBX Standard V7, like BRI, PSTN, GSM/UMTS. Please make sure you have installed the modules inside before you use the relevant physical trunk. BRI trunk requires B2 module, PSTN trunk requires the O2, while GSM/UMTS trunk needs to install the GSM/UMTS modules inside.
MyPBX Standard Administrator Guide Figure 6-21 Edit BRI Trunk ·Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc. E.g. “BriTrunk1” ·Signaling Signaling method BRI-CPE: ISDN BRI in TE mode and Point to Point. BRI-CPE-PTMP: ISDN BRI in TE mode and Point to multi Point. BRI-NET: ISDN BRI in NET mode and Point to Point. BRI-NET-PTMP: ISDN BRI in NET mode and Point to multi Point.
MyPBX Standard Administrator Guide 4ess: AT&T 4ESS 5ess: Lucent 5ESS euroisdn: EuroISDN qsig: D-channel signaling protocol at Q reference point for PBX networking. ·Over Lap Dial Define whether MyPBX can dial this switch using overlap digits or not. If you need Direct Dial-in (DDI; in German "Durchwahl") you should change this to yes, then MyPBX will wait after the last digit it receives. ·Reset interval Set the time in seconds between restart of unused channels. Some PBXs don't like channel restarts.
MyPBX Standard Administrator Guide You can choose alaw or ulaw. 1) Caller ID Prefix ·ISDN Dialplan These settings are set to make the caller ID prefix work according to information sent from the E1 provider. ISDN telephony numbering plan Recommendation E.164. ·International Prefix When there are international calls coming in via this BRI trunk, the International Prefix you have set here will be added before the CID. So you can know this is an international call before you answer it.
MyPBX Standard Administrator Guide ·Location Number Type Called number identification 3) DOD Setting ·Global DOD Global Direct Outward Dialing Number ·DOD Direct Outward Dialing Number. ·Associated Extension The extension making call out via BRI Trunk will display the associated DOD. ·Add DOD Add DOD for one associated extension. ·Add Bulk DOD Figure 6-22 Add Bulk DOD Add bulk DOD for bulk extensions in ascending sequence with the “Begin DOD” you fill in.
MyPBX Standard Administrator Guide PSTN trunk The public switched telephone network (PSTN) is the network of the world's public circuit-switched telephone networks. Figure 6-23 PSTN Trunk Click edit to configure more details. Figure 6-24 Edit PSTN Trunk ·Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc. E.g. “pstn5”. ·Volume Setting Used to modify the volume level of this trunk.
MyPBX Standard Administrator Guide need to be changed. 1) Hangup Detection ·Busy Detection Busy Detection is used to detect far end hang-up or for detecting a busy signal. Select “Yes” to turn this feature on. ·Busy Count If Busy Detection is enabled, it is also possible to specify how many busy tones to wait for before disconnecting the call. The default is 4, but better results can be achieved if set to 6 or even 8. Remember, the higher the number, the more time will be required to release a channel.
MyPBX Standard Administrator Guide This option allows you to define the start of a Caller ID signal: Ring: Start when a ring is received (Caller ID Signaling: Bell_USA, DTMF). Polarity: Start when a polarity reversal is started (Caller ID Signaling: V23_UK, V23_JP, DTMF). Before Ring: Start before a ring is received (Caller ID Signaling: DTMF). ·Caller ID Signaling This option defines the type of Caller ID signaling to use.
MyPBX Standard Administrator Guide incoming rules, etc. E.g. “GSM9”. ·Volume Setting Used to modify the volume level of this trunk. Normally, this setting does not need to be changed. ·PIN Code Please enter your SIM card PIN code here if your card has a PIN code. 6.2.
MyPBX Standard Administrator Guide Figure 6-29 Add a SIP Trunk ·Type SIP—Identifies whether the trunk sends and receives calls using the VoIP protocol SIP. ·Provider Name A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc. E.g. “yeastar”. ·Hostname/IP Service provider’s hostname or IP address.5060 is the standard port number used by SIP protocol. Don’t change this part if it is not required. .Domain VoIP provider’s server domain name.
MyPBX Standard Administrator Guide ·Username Username of the SIP account. Used for SIP trunk registration. .Authorization name Used for SIP authentication. Leave this blank if not required. ·Password Password of the SIP account. .From User All outgoing calls from this SIP Trunk will use the From User (In this case the account name for SIP Registration) in From Header of the SIP Invite package. Keep this field blank if not needed .
MyPBX Standard Administrator Guide This will be the transport method used by the SIP Trunk. This method is given by the SIP trunk provider. The options are UDP (default) or TCP or TLS. ·Enable SRTP Define if SRTP is enabled for this trunk. ·Qualify Send check alive packets to the SIP provider. ·DTMF mode Set default mode for sending DTMF of this trunk. Default setting: rfc2833 ·DOD DOD (Direct Outward Dialing) means the caller ID displayed when dialing out.
MyPBX Standard Administrator Guide 2) Add IAX trunk Input the correct IAX information (provided by VoIP provider). Inaccurate information will prevent the trunk from registering. Figure 6-31 Add an IAX Trunk ·Type IAX—Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX. ·Provider Name A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc. E.g. “yeastar2”. ·Hostname/IP Service provider’s hostname or IP address.
MyPBX Standard Administrator Guide .Online number Define the online number that expected by “Skype Connect” and some other SIP service providers. Leave this field blank if it's no required. ·Maximum Channels Control the maximum number of outbound channels (simultaneous calls) that can be used on this trunk. Inbound calls are not counted against the maximum. Set as 0 to specify no maximum. ·Caller ID Specify the caller ID to use when making outbound calls over this trunk.
MyPBX Standard Administrator Guide 104, 105 with “Begin DOD” as 5500100, the corresponding DOD will be 5500100, 5500101, 5500102, 5500103, 5500104, and 5500105. 6.2.2.2 Service Provider In this page, we can configure Service Provider. You can add Service Provider as required. And also you can delete multiple trunks at once by ticking the checkbox as required. Figure 6-33 Service Provider page Below is service provider trunk (peer to peer mode), which authorize using IP address only.
MyPBX Standard Administrator Guide ·Type SIP or IAX SIP – Identifies whether the trunk sends and receives calls by using the VoIP protocol SIP. IAX – Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX. ·Provider Name A unique label would help to you identify this trunk. E.g. “Provider2”. ·Hostname/IP Service provider’s hostname or IP address. Note: 5060 is the standard port number used by SIP protocol, 4569 is the standard port number used by IAX protocol.
MyPBX Standard Administrator Guide Add DOD for one associated extension. ·Add Bulk DOD Figure 6-35 Add Bulk DOD Add bulk DOD for bulk extensions in ascending sequence with the “Begin DOD” you fill in. For example, if the Associated Extensions are 100, 101, 102, 103, 104, 105 with “Begin DOD” as 5500100, the corresponding DOD will be 5500100, 5500101, 5500102, 5500103, 5500104, and 5500105.
MyPBX Standard Administrator Guide 6.3 Outbound Call Control 6.3.1 Outbound Routes In this page, we can configure the outbound rules to control the outgoing calls. Notes: 1. The max number of outbound route is 64. 2. If the dial patterns are the same in several routes, MyPBX will choose the available routes from top to the last one. 3. When you have created a new extension, please edit the outbound route so that it can dial out too.
MyPBX Standard Administrator Guide Figure 6-37 Add/Edit Outbound Route ·Route Name Name of this Outbound Route. E.g. “Local” or “Long Distance”. ·Password The route password can be used to protect this route from being accessed without a password. You can choose one of the passwords in the PIN list that you can click the “Pin Settings” to edit it in “Pin Settings” page. T.38 Support: Enable T38 fax in this outbound route (Only for SIP Trunk).
MyPBX Standard Administrator Guide ·Rrmemory Hunt Round robin with memory, remembers which trunk was used last time, and then use the next available trunk to call out. ·Office Hours When a specific office hour is selected, this outbound route can only be used during this office hour, and can’t be used in non-office hours. ·Dial Pattern X: Any Digit from 0-9 Z: Any Digit from 1-9 N: Any Digit from 2-9 [12345-9] : Any digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The “.
MyPBX Standard Administrator Guide 6.3.2 Speed Dial Settings Figure 6-38 Speed Dial Page 1) Options ·The prefix of speed dial The prefix should be dialed before the speed dial number. The default is *99. Figure 6-39 Speed Dial Settings 2) Add new speed dial. ·Source Number The speed dial number. ·Destination Number The number you want to call. E.g. the source number is “123”. The destination number is 5503305. The prefix number is *99.
MyPBX Standard Administrator Guide 6.4 Inbound Call Control In this page, we can configure the details of IVR, ring group, queue and inbound routes. 6.4.1 IVR When there’s an inbound call aims at Auto Attendant, MyPBX will play an IVR recording and route the caller to the requested destination (for example, “Welcome to XX company, for sales press 1, for technical support press 2, for operator press 0”, etc.).
MyPBX Standard Administrator Guide Figure 6-41 IVR Settings ·Number MyPBX treats IVR as an extension; you can dial this extension number to reach the IVR from internal extensions. ·Name A name for the IVR. ·Prompt The prompt recording that will be played when this IVR is reached. ·Repeat Count The number of times that the selected IVR prompt will be played. ·Key Timeout Wait for the user to enter a new extension for a specified number of seconds.
MyPBX Standard Administrator Guide ·Enable Direct Dial Allow the caller to dial other extensions number directly. ·Key Press Events A list of actions that can be performed depending on the digit dialed by the user. ·Key The Key pressed when the callers hear the IVR prompt. ·Action When the callers press the corresponding key, the action that MyPBX will execute. No Action: Do nothing Connect to Extension: Connect the call to an extension.
MyPBX Standard Administrator Guide 6.4.2 Ring Groups Ring groups can be configured to balance the call traffic for multiple users and give callers a higher level of availability for incoming calls. Multiple ring methods and voicemail are supported. Note: follow me feature in extension page will not take effect when it’s ringing as an agent.
MyPBX Standard Administrator Guide ·Ring Group Name This option defines a name for this group, e.g. “Sales”. “Ring Group Name” is a label to help you identify this group in the group list. ·Ring Group Number This option defines the numbered extension that can be dialed to reach this group. ·Strategy This option sets the Ringing Strategy for this Group. The options are as follows: 1. Ring All Simultaneously: Ring all available Extensions simultaneously. 2.
MyPBX Standard Administrator Guide 6.4.3 Queues Call Queues give users (e.g. call centers) an efficient means to have their calls answered in the order they were received to deliver top tier customer service. Figure 6-44 Queue Page Call queues allow calls to be sequenced to one or more agents. Notes: 1. Dial “Queue number + ‘*’” to log in or “Queue number + ‘**’” to log out the queue. For example, if the queue number is “680”, then agent can dial “680*” to log in or “680**” to log out. 2.
MyPBX Standard Administrator Guide Figure 6-45 Add/Edit Queue ·Queue Name A name for the Queue.
MyPBX Standard Administrator Guide ·Queue Number Use this number to dial into the queue, or transfer callers to this number to put them into the queue. ·Queue Password You can require agents to enter a password before they can log in to this queue. ·Queue Agent Timeout The number of seconds an agent's phone can ring before we consider it a timeout. ·Queue Max Wait Time The maximum number of seconds a caller can wait in a queue before being pulled out (0 for unlimited).
MyPBX Standard Administrator Guide ·Frequency How often to announce a prompt to the caller. 4) Events If a caller presses the key while waiting in the queue, this setting selects which action should process the key press. 5) Failover-Destination Define the failover action. A failover occurs after the user reach the Queue max wait time. 6) Others ·Music on Hold Select the “Music on Hold” Class for this Queue.
MyPBX Standard Administrator Guide 6.4.4 Conferences Figure 6-46 Conference Room List Conference Calls increase employee efficiency and productivity, and provide a more cost-effective way to hold meetings. Conference agents can dial * to access the settings options and the admin can kick the last user out and can lock the conference room. ·Extension This is the number dialed to reach this Conference Room. ·Admin Admin can kick a user out and can lock the conference room. ·PIN Set a PIN 1234).
MyPBX Standard Administrator Guide 6.4.5 Inbound Routes Inbound routing processes incoming call traffic to destination extensions during office hours or outside office hours Figure 6-48 Inbound Route List There is a default inbound route for all the trunks and set IVR as the destination, you can edit it or create a new one for your demands or you can delete multiple outbound routes at once as required.
MyPBX Standard Administrator Guide Figure 6-49 Add/Edit Inbound Route 1) General ·Route Name A name for this inbound route. E.g. “pstnin”. ·DID Number Define the expected DID Number if this trunk passes DID on incoming calls. Leave this field blank to match calls with any or no DID info. You can also use pattern matching to match a range of numbers.
MyPBX Standard Administrator Guide N: Any Digit from 2-9 [12345-9]: Any digit in the brackets (in this example, 1, 2, 3, 4, 5, 6, 7, 8, 9) The “.” Character will match any remaining digits. For example, “9011.” will match any phone number that starts with “9011”, excluding “9011” itself. The “!” will match none remaining digits, and causes the matching process to complete as soon as it can be determined that no other matches are possible. Example 1: NXXXXXX will match any 7-digit phone number.
MyPBX Standard Administrator Guide configure the callback function, please refer to chapter 6.7.4 How do I configure distinctive ring tones? Please refer to APPENDIX F. Currently distinctive ringtone can be compatible with Yealink and Snom phone. 2) Member Trunks This area allows you to select which trunks will be member trunks for this route. To make a trunk a member of this route, please move it to the “Selected” box. 3) Business Days Define where the calls will be routed during Business Days.
MyPBX Standard Administrator Guide Note: This function only supports T.38 faxes. ·Outbound Routes Route the incoming calls to a specific outbound route. This function is mainly used for the connection of two branches. For example: Company A locates headquarters in the USA with a branch B in China. A and B both have a MyPBX phone system.
MyPBX Standard Administrator Guide If Choosing a VoIP extension, the fax will be sent to the extension’s voicemail as an attachment. Note: If you want to receive faxes with custom Email address, the “SMTP settings” of “Voicemail Settings” should be configured successfully in advance. If you want to receive faxes with E-mail address configured in VoIP extension voicemail, you should first make sure the tested email to your email address works fine.
MyPBX Standard Administrator Guide 6.5 Audio Settings Custom prompts are supported in MyPBX, and you can change the system prompts to your local country’s prompt. 6.5.1 Custom Prompts We can record or upload the prompts in this page; you can also play it directly to confirm if it’s a valid one, you can also download it and save it as a backup. Figure 6-50 Custom Prompts List 1.
MyPBX Standard Administrator Guide Figure 6-52 Upload a Prompt The administrator can also upload prompts by doing the following: 1) Click “Upload Prompt”. 2) Click “Browse” to choose the desired prompt. 3) Click “Upload” to upload the selected prompt. Note: The file size must not be larger than 1.8 MB, and the file must be WAV format: GSM 6.10 8 kHz, Mono, 1 Kb/s; Alaw/Ulaw 8 kHz, Mono, 1 Kb/s; PCM 8 kHz, Mono, 16 Kb/s.
MyPBX Standard Administrator Guide 6.5.2 Music on Hold Prompts In this page, we can upload the music on hold prompts. Figure 6-53 Music on Hold List The administrator can upload on hold music as follows: 1) Click “Upload Music on Prompt”. 2) Click “Browse” to choose the desired audio file. 3) Click “Upload” to upload the selected file. Figure 6-54 Upload Music on Hold Note: The file size must not be larger than 1.8 MB, and the file must be WAV format: GSM 6.
MyPBX Standard Administrator Guide 6.5.3 System Prompts Settings MyPBX have prompts of many languages. You can download the appropriate language you need. MyPBX can support American English, Australian English, Chinese, Dutch, French, Canadian French, German, Greek, Hungarian, Italian, Polish, Portuguese, Brazilian Portuguese, Russian, Spanish, Mexican Spanish, Turkish, Thai, and Korean currently. Notes: 1. Auto-detection is highly recommended.
MyPBX Standard Administrator Guide 6.6 Basic Settings There are some basic settings we need to configure MyPBX Standard V7, like the general preferences, business hours, feature codes, voicemail settings. 6.6.1 General Preferences In this page, there are some general settings of MyPBX. Figure 6-56 General Settings 1) General ·Ring Timeout Number of seconds to ring a device before handling the call as per the extension’s Follow Me settings. The default value is 30s. .
MyPBX Standard Administrator Guide Maximum concurrent calls limits. The default value 0 means no limit ·Music on hold Used to set hold music for the system. ·Tone Region Please select your country or nearest neighboring country to enable the default dial tone, busy tone, and ring tone for your region. Note: please reboot the system to take effect. ·HTTP bind port/Web Access Port Port to use for HTTP sessions; Default: 80 Note: please reboot the system to take effect.
MyPBX Standard Administrator Guide 500 is busy, transfer to 501), while 500 is busy, the call will be transferred to 501. If “Enable Follow Me Prompt” choosing yes, there will be prompt before transferring the call. Otherwise, the call will be transferred directly without any prompt. Default: Yes. ·Music on Hold for Follow Me Prompt Configure whether to play a prompt “please hold while I try to locate the person you are calling” when transferring a call trough follow me settings.
MyPBX Standard Administrator Guide ·Conference Extensions The default value is 640 to 659. ·IVR Extensions The default value is 660 to 679. ·Queue Extensions The default value is 680 to 689. 6.6.2 Business Hours Business Hours setting including “Holidays” is used to control the incoming calls, we can configure it in this page.
MyPBX Standard Administrator Guide Closed Timing. 3) Add office hours You can set up the business hours here. 4) Add Holiday You can set up the holidays here. If a time period is configured as both Holidays and office hours, it will be treated as Holidays. 6.6.3 Feature Codes There are many feature codes available in MyPBX, which allow users to dial from extension side to realize the exact feature.
MyPBX Standard Administrator Guide For example, extension 500 want to leave a message for extension 501, users can use 500 dial “#501” to enter the voicemail of 501. ·Voicemail main menu Users can go to the main menu by dialing *02 (*02 is the default setting). ·Attended Transfer Users may transfer an incoming call by dialing *3 on their phone (*3 is the default setting).
MyPBX Standard Administrator Guide ·Call Parking User may park an incoming call on his own telephone by pressing “*6” (*6 is the default setting) ·Extension range used to park calls User may park an incoming call on a designated extension at first and then pick up the call again on any other extensions. ·Number of seconds a call can be parked before it is recalled. Define the time (in seconds) that a call can be parked before it is recalled to the station that parked it.
MyPBX Standard Administrator Guide ·Disable Forward No Answer Users may disable no answer forward by calling *073 on their phone (*072 is the default setting) ·Forward to number Users may activate call forwarding by dialing this feature code, followed by the extension or phone number to forward all calls to this number. Note: Users may activate Forward to number by dialing *74 + phone number. e.g. by dialing *74501, all calls will be forwarded to extension 501.
MyPBX Standard Administrator Guide 6.6.4 Voicemail Settings In this page, we can configure some settings for voicemail feature, including general voicemail settings and SMTP settings, which is used for “voicemail to email”. Figure 6-59 General Voicemail Settings 1) General Voicemail Settings a) Message Options ·Max Messages per Folder Set the maximum number of messages that can be stored in a single voicemail box. ·Max Message Time Set the maximum length of a single voicemail message.
MyPBX Standard Administrator Guide b) Greeting Settings ·Busy Prompt Greeting played when the extension called is busy. Skip greeting: Do not play a greeting. Play busy greeting: play the extension busy greeting. ·Unavailable Prompt Greeting played when the extension called is Unavailable. Skip greeting: Do not play a greeting. Play Unavailable greeting: play the extension Unavailable greeting. ·Leave a Message Prompt Greeting played to ask the caller to dial 5 to leave a message.
MyPBX Standard Administrator Guide Figure 6-60 SMTP Server Settings ·E-mail Address The E-mail Address that MyPBX will use to send voicemail. ·Password The password for the email address used above ·SMTP Server The IP address or hostname of an SMTP server that the MyPBX will connect to in order to send voicemail messages via email, e.g. mail.yourcompany.com. ·Port SMTP Port: the default value is 25.
MyPBX Standard Administrator Guide 6.7 Advanced Settings 6.7.1 SIP Settings 1) General Figure 6-61 SIP Settings—General ·UDP Port Port used for SIP registrations. The default is 5060. ·TCP Port Port used for SIP registrations. The default is 5060. ·TLS Port Port used for SIP registrations. The default is 5061. ·TLS Verify Server When using MyPBX as a TLS client, whether or not to verify server’s certificate. It is “No” by default.
MyPBX Standard Administrator Guide ·TLS Client Method When using MyPBX as TLS client, specify the protocol for outbound TLS connections. You can select it as tlsv1, sslv2 or sslv3. ·RTP Port Start Beginning of RTP port range. ·RTP Port End End of RTP port range. ·DTMF Mode Set default mode for sending DTMF. Default setting: rfc2833. ·Max Registration/Subscription Time Maximum duration (in seconds) of a SIP registration. The default is 3600 seconds.
MyPBX Standard Administrator Guide ·DNS SRV Look Up Please enable this option when your SIP trunk contains more than one IP address. ·User Agent To change the user agent parameter of asterisk, the default is “MyPBX”; you could change it if needed. 2) NAT Figure 6-62 SIP Settings—NAT Note: Configuration of this section is only required when using remote extensions.
MyPBX Standard Administrator Guide contact your ISP for more information. ·External Refresh Interval If an external host has been supplied, you may specify how often the system will perform a DNS query on this host. This value is specified in seconds. ·Local Network Identification Used to identify the local network using a network number/subnet mask pair when the system is behind a NAT or firewall. Some examples of this are as follows: “192.168.0.0/255.255.0.
MyPBX Standard Administrator Guide A codec is a compression or decompression algorithm used in the transmission of voice packets over a network or the Internet. u-law: A PSTN standard codec, used in North America, which provides very good voice quality and consumes 64kbit/s in each direction (receiving and transmitting) of a VoIP call.
MyPBX Standard Administrator Guide QoS (Quality of Service) is a major issue in VoIP implementations. The issue is how to guarantee that packet traffic for a voice or other media connection will not be delayed or dropped due interference from other lower priority traffic. When the network capacity is insufficient, QoS could provide priority to users by setting the value. 5) T.38 Figure 6-65 SIP Settings-T.38 ·Re-invite SDP Not Add T.38 Attributes If set to Yes, SDP in re-invite packet will not add T.
MyPBX Standard Administrator Guide ·To Field Where to get the DID in SIP packet. ·180 Ringing It is set when the telecom provider needs. Usually it is not needed. ·Remote Party ID Whether to send Remote-Party-ID on SIP header or not. Default: no. ·Allow Guest Whether to allow anonymous registration extension or not. Default: no. This option is used to avoid some anonymous calls by hackers.
MyPBX Standard Administrator Guide 6.7.2 IAX Settings Figure 6-67 IAX Settings 1) General ·Bind Port Port used for IAX2 registrations. Default is 4569. ·Bandwidth Low/medium/high with this option you can control which codec to be used. ·Min Registration Time Minimum duration (in seconds) of an IAX2 registration. The default is 60 seconds. ·Max Registration Time Maximum duration (in seconds) of an IAX2 registration. The default is 1200 seconds.
MyPBX Standard Administrator Guide SPEEX: Speex is an Open Source/Free Software patent-free audio compression format designed for speech. The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs. Moreover, Speex is well-adapted to Internet applications and provides useful features that are not present in most other codecs. G.
MyPBX Standard Administrator Guide 6.7.4 Callback Settings MyPBX allows caller A to dial an inbound route number, and after hearing the ring, A can hang up the call or wait for MyPBX to cut off the call, then MyPBX will call A with this number. When A picks up the call, A can dial the number he wants to call; MyPBX will call the number with its outbound route. Notes: 1. If you’d like to use callback feature, please make sure it’s enabled on the inbound route setting panel. 2.
MyPBX Standard Administrator Guide Step 2: Create Callback number. Figure 6-72 Add a New Callback Number Step 3: Create Callback Rules You will need to create callback rules when the system should strip or add digits. Figure 6-73 Create Callback Rule ·Trunk Name Choose the trunk with callback rules. ·Strip digits from front Define how many digits will be stripped from the call in number before the callback is placed.
MyPBX Standard Administrator Guide 6.7.5 DNIS Settings DNIS (Dialed Number Identification Service) is a telephone service that identifies for the receiver of a call the number that the caller dialed. Figure 6-74 Add a New DNIS Note: If DID is not configured here, all the calls via this trunk will show the DNIS instead of the original caller ID. 6.7.
MyPBX Standard Administrator Guide 1) General ·DISA Name Give this DISA application a name to help you identify it. ·PIN The password for this DISA. ·PIN Settings Click to add, delete or edit PIN list. ·Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number. The default is 10 seconds. ·Digit Timeout The maximum amount of time permitted between each digit when the user is dialing an extension number.
MyPBX Standard Administrator Guide Prompt the caller when an invalid PIN is entered. Figure 6-77 Add a New PIN User 2) PIN User MyPBX can store a number of PIN Users. PIN Users may be used to keep track of calls in relation to particular activities or clients. They can also be used to keep track of calls by particular users or sets of users. • PINs entered are checked against those stored by the system. If an invalid PIN is entered, the PIN is requested again.
MyPBX Standard Administrator Guide 6.7.8 PIN Settings In this page users can manage all the passwords of outbound routes, PIN User, and DISA. Figure 6-78 Add PIN List ·Name A character-based name for this PIN list, e.g. “YeastarPIN” ·Record in CDR If set yes, the PIN code will be displayed in call log. ·PIN list PIN list is a numeric field. Letters and punctuation are not allowed in this field. Fill in one PIN and if you end with enter for each PIN, you could create multiple PINs. 6.7.
MyPBX Standard Administrator Guide Figure 6-79 Paging Group List In this mode, if you dial its number, MyPBX will help to pick up those chosen members and you can talk directly without any rings. Figure 6-80 Add/Edit Internal Paging Group ·Paging Group Number Define the numbered extension that may be dialed to reach this group. ·Duplex Paging is typically one way for announcements only. Checking this will make paging duplex, allowing all users in the group to talk and be heard by all.
MyPBX Standard Administrator Guide 6.7.10 SMS Settings When GSM/UMTS modules are installed, SMS feature is supported. 1) Enable SMS to Email Figure 6-81 Enable SMS to Email If you enable this, as soon as the GSM/UMTS trunks receive a short message, MyPBX will send the text of this message to the email addresses listed on the Email List. You can add email addresses to the Email List.
MyPBX Standard Administrator Guide which you want to send SMS. Also you can use a custom country code, which makes it more flexible. ·Receive mails every The interval of receiving mails from POP3 server. ·Access Code This PIN code is used to verify the subject of the emails received. If the form of email passes the verification, it will be send out by SIM card. If not, this email will be deleted immediately. 3) Email Settings Figure 6-84 SMTP/POP Server Settings Note: 1.
MyPBX Standard Administrator Guide If you want to know more about Email to SMS, please refer to APPENDIX G. 6.7.11 Certificates MyPBX can support TLS extension. Before you register TLS extension on IP phone, you should upload certificates first. Figure 6-85 Upload Certificate Trusted Certificate This certificate is a CA certificate. When selecting “TLS Verify Client” as “Yes”, you should upload a CA. The relevant IP phone should also have this certificate.
MyPBX Standard Administrator Guide 7 Reports Click to access. We can check the call detailed logs for counting and system log for debugging. 7.1 Call Logs The call Log captures all call details, including call time, caller number, callee number, call type, call duration, etc. An administrator can search and filter call data by call date, caller/callee, trunk, duration, billing duration, status, communication type and Pin User. Figure 7-1 Call Log List 7.
MyPBX Standard Administrator Guide ·Enable Hardware Log Save the information of hardware (up to 4 log files). ·Enable Normal Log Save the prompt information (up to 16 log files). ·Enable Web Log Save the history of web operations (up to 2 log files). ·Enable Debug Log Save debug information (up to 2 log files). Packets Capture Tool This feature is used by technicians to capture packets. Packet capture tool “Wireshark” is integrate in MyPBX.
MyPBX Standard Administrator Guide 9.
MyPBX Standard Administrator Guide 9.1 Make outbound call To make an outbound call, we need to add trunk first. There are 3 types of VoIP Trunk. ·VoIP Trunk: Connected to remote VoIP service server. You should get an IP address with user name/ password from the provider. ·Service Provider: Connected to service provider server. You will get only IP address for authorization. ·Analog Trunk: FXO ports of MyPBX, connected to a local PSTN. ·GSM/UMTS Trunk: GSM ports of MyPBX, connected to GSM Network.
MyPBX Standard Administrator Guide Figure 9-3 Create a VoIP Trunk 2. Add Outbound Routes As we can see from the Outbound Route of “VOIP_OUT”, all phone numbers starting with 0 will have their first digit stripped off (digit 0) and will be sent to the SIP Trunk.
MyPBX Standard Administrator Guide Figure 9-4 Create an Outbound route for VoIP trunk Now that we have added two outbound dialing rules, any call starting with 9 will be routed to the PSTN, and any number starting with 0 will be routed to the SIP Trunk.
MyPBX Standard Administrator Guide 9.2 Incoming call 9.2.1 Sample Routing to an IVR Let’s configure an incoming call to route to the IVR. In the IVR itself, let’s configure digit 0 to route the call to extension 300, and digit 1 to route the call to extension 301. 1. Add IVR To add a new IVR, go to IVR Create New IVR. Figure 9-5 Create IVR 2.
MyPBX Standard Administrator Guide As we can see from the Inbound Route of “VOIP_IN”, all incoming calls will be sent to the IVR.
MyPBX Standard Administrator Guide APPENDIX A FAQ Q1. How to Register SIP devices? A1: 1) Register SIP softphone Download the x-lite softphone from CounterPath website www.counterpath.com After installing the x-lite, right click the panel and select the SIP Account setting and then configure it. Display Name: 500 User Name: 500 Password: 500 Authorization Name: 500 Domain: 192.168.5.150 2) Register IP Phone (for example, Yealink’s T28 IP Phone) a) Connect the T28’s Internet port to the switch.
MyPBX Standard Administrator Guide Configuration Guide VoIP attack, although not an everyday occurrence does exist. When using VoIP, system security is undoubtedly one of the issues we care about most. But with the appropriate configuration, and some basic safety habits, we can improve the security of the telephone system. Moreover, the powerful built-in firewall function in MyPBX is adequate to enable the system to run safely and stably.
MyPBX Standard Administrator Guide Figure 0-1 2. Service: This page shows the general service like AMI, SSH and TFTP, we recommend disabling them if not used. Note: TFTP is used for phone provisioning, it’s enabled by default, you can disable it after all phones are well configured. Figure 0-2 3. Firewall: In this page, the basic information of firewall rules are displayed. We recommend configuring it step by step following part 2 of this manual. Figure 0-3 1.
MyPBX Standard Administrator Guide 1.1 Web GUI (HTTP) 1.1.1 Change the default HTTP bind port. PBXBasic Settings General PreferencesHTTP Bind Port Figure 1-1 We can change it to another one like 8080 for example. 1.1.2 Change the default password. System System PreferencesChange Password Figure1-2 A strong password needs to be configured here for all accounts. Especially account “admin” and “user”.
MyPBX Standard Administrator Guide 1.2 Extension Hackers are always sending packages to PBX to register extension before dialing out. Extension’s security is very important for users. 1.2.1 Change the default SIP Port PBXBasic settingsSIP SettingsGeneralUDP Port Figure 1-3 We recommend changing this to another available port, for example: 5080. 1.2.2 Change the default password The password of the extensions is “pincode + extension number”.
MyPBX Standard Administrator Guide Figure 1-4 Note: A strong password is a MUST for remote extensions. 1.2.3. IP restriction for extensions You can find this setting in PBXExtensionsFXS/VoIP Extensions VoIP ExtensionsGeneralPassword When it’s configured, only the permitted IP can register this extension. All the other registry requests will be denied. The format is “IP address/Subnet mask”, e.g. 192.168.5.136/255.255.255.255. In this way, only 192.168.5.136 can register this extension 6010.
MyPBX Standard Administrator Guide Note: If it’s for remote extension, a static public IP address is needed to input instead. 1.2.4 Security Configuration for Remote Extensions PBXExtensionsFXS/VoIP Extensions VoIP ExtensionsGeneral Enable “NAT” and “Register remotely” like the picture shown below. Figure 1-6 Note: 1. If remote registration isn’t required, please disable it. 2. If extensions register to MyPBX via WAN port, please only enable “register remotely”. 1.2.
MyPBX Standard Administrator Guide Hackers send the register request to PBX for registry via UDP generally, if it’s TLS enabled in MyPBX, hacker cannot register extension without the CA, the registry request will be refused directly. Refer to Appendix J to get the detailed steps of how to use TLS in MyPBX. Note: TLS is disabled in MyPBX by default; we need to enable it in “SIP settings” page in advance before using it. 2.
MyPBX Standard Administrator Guide Figure 2-1 Step2. Add common rules to accept local network access. Create a common rule to allow all the IP addresses of the local phones to access MyPBX server. For example, the local IP range is 192.168.5.1-192.168.5.254, the configuration could be as below: Name: LocalNetwork Protocol: BOTH Port: 1:65535 IP: 192.168.5.0/255.255.255.0, the format must be “IP/net mask” Action: Accept Figure 2-2 Step3.
MyPBX Standard Administrator Guide For example the public IP is 110.30.25.152; we can allow all ports for this trusted IP. Name: Remote Protocol: BOTH Port: 1:65535 IP: 110.30.25.152/255.255.255.255 Action: Accept Figure 2-3 Note: Static public IP range needs to be configured here, if it’s dynamic IP address that doesn’t belong to a range, there is no need to configure it, but the “Drop All” in the next step should not be ticked. The IP blacklist rules will help to protect MyPBX.
MyPBX Standard Administrator Guide Name: SIP Protocol: UDP Port: 5060:5060 IP: 110.111.132.6/255.255.255.255 Action: Accept Figure 2-4 Allow RTP port range: Name: RTP Protocol: UDP Port: 10000:12000 IP: 110.111.132.6/255.255.255.
MyPBX Standard Administrator Guide Figure 2-5 Note: If the media server of SIP provider is dynamic, and we cannot collect the IP range. We can allow the RTP range for the whole IP addresss like this: Name: RTP_ALL Protocol: UDP Port: 10000:12000 IP: 0.0.0.0/0.0.0.
MyPBX Standard Administrator Guide In this case, MyPBX can get rid of one-way volume issue. Step5. Add common rules to accept the static public IP range of NTP, SMTP, and POP server. We recommend opening all ports for NTP, SMTP, and POP server in MyPBX’s firewall, and the IP address should be a static one or it belongs to a range. If it’s Dyndns, there is no need to configure this rule, but the IP blacklist should be kept, and “Drop All” should not be ticked. For example, the SMTP server is 110.30.1.123.
MyPBX Standard Administrator Guide 1) Add two auto blacklist rules for port: 5060. Rule No.1: Port: 5060 Protocol: UDP IP Packets: 120 Time Interval: 60 seconds Figure 2-8 Rule No.2: Port: 5060 Protocol: UDP IP Packets: 40 Time Interval: 2 seconds Figure 2-9 2) Add an auto blacklist rule for Port:8022 Rule No.
MyPBX Standard Administrator Guide Figure 2-10 Step 7. Enable “Drop all” (If this feature is enabled, all the packets and connection that do not match the rules would be dropped.) Warning: Before enabling this feature, please create a rule to accept the local network access, or the server might not be accessed. Figure 2-11 Note: 1. After enabling “Drop All”, the rules of auto defense and IP blacklist will not take effect.
MyPBX Standard Administrator Guide the system security hole exists. Step 8. The configuration of firewall settings is completed. See the figure below.
MyPBX Standard Administrator Guide 3. Service security 3.1 Disable Guest Call 3.2 Disable Guest calls PBXBasic SettingsSIP SettingsAdvanced SettingsAllow Guest Figure 3-1 Note: Allow Guest is disabled by default; please keep it to “No” for general use. 3.2 SSH access enhancement 3.2.1 Disable SSH Select LAN SettingsEnable SSH. If external debugging isn’t required, please select “No”.
MyPBX Standard Administrator Guide Figure 3-2 Note: SSH access is disabled by default; please keep it to “No” if not needed. 3.2.2 Change the default password for SSH We can use the Linux command passwd to change the root password of MyPBX. 1. Log in via putty.exe. Figure 3-3 2. The default username is root and the default password is ys123456.
MyPBX Standard Administrator Guide Figure 3-4 3. Use command passwd to change the root’s password Figure 3-5 You need to input the new password twice to take effect.
MyPBX Standard Administrator Guide 3.3 AMI settings* The Asterisk Manager Interface (AMI) allows a client program to connect to an Asterisk instance and issue commands or read events over a TCP/IP stream. Integrators will find this particularly useful when trying to track the state of a telephony client inside Asterisk, and directing that client based on custom (and possibly dynamic) rules. For more information, you can refer to this page: http://www.voip-info.
MyPBX Standard Administrator Guide Figure 3-7 Save it and apply the changes. To confirm more details, please try command “cat /etc/asterisk/manager.conf” Figure 3-8 3.4 TFTP* MyPBX can work as a TFTP server when using “phone provisioning”, and this feature is enabled by default. If all the phones are well provisioned, you can disable this access to protect the configuration files of MyPBX.
MyPBX Standard Administrator Guide Click “SystemSecurity CenterService” to disable it directly. Figure 3-9 3.5 Database Grant* MyPBX has integrated MySQL since x.18.0.xx, which provides convenience for users to manage the CDR and the Recording log. To protect the database access, we need to set up user name and password separately before login. There is no account configured by default, if you need to connect the database using third party software, you need to set up this first.
MyPBX Standard Administrator Guide Figure 3-12 3.6 Alert settings After enabling alert settings, if the device is attacked, the system will notify users the alert via call or e-mail. The attack modes include IP attack and Web Login. 3.6.1 IPATTACK When the system is attacked by some IP addresses, the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule. Example: Configure to notify extension 500, outbound number 5503301 and E-mail alert@yeastar.com.
MyPBX Standard Administrator Guide Prompt: default Note: If there’s an outbound number to notify, the number should fit the dial pattern of the outbound route. E-mail Notification Settings: E-mail Notification: Yes To: alert@yeastar.com Subject: IPAttack Figure 3-13 3.6.2 WEBLOGIN Enter the password incorrectly five times when logging in MyPBX Web interface will be deemed as attack, the system will limit the IP login within 10 minutes and notify the user.
MyPBX Standard Administrator Guide Phone Notification: Yes Number: 500;5503301 Attempts: 1 Interval: 60s Prompt: default Note: If there’s an outbound number to notify, the number should fit the dial pattern of the outbound route. E-mail Notification Settings: E-mail Notification: Yes To: alert@yeastar.com Subject: WebLogin Figure 3-14 4.
MyPBX Standard Administrator Guide 4.1 Limit call credit at provider side We can ask VoIP/PSTN/ISDN provider for help to limit the credit of international calls in advance, then the hacker cannot dial international calls. Each provider has its own policy. You can also ask provider to disable international call if not needed. 4.2 Set password for international call MyPBX allows you to configure password for Click “PBXOutbound Call Control Outbound Route”. outbound routes.
MyPBX Standard Administrator Guide Figure 4-1 Save and apply the changes, when 300 and 301 pick up headsets and dial a international number, MyPBX will ask for the password, if passed, the call will be dialed out. If not, the call will be dropped. 4.3 Disable international call in MyPBX We can ask the provider for help to disable international calls in advance, if it’s not possible, we can configure the rules in MyPBX side to drop all the international calls. Here are the detailed steps.
MyPBX Standard Administrator Guide Step1. Create an invalid SIP trunk Create an invalid SIP trunk in “PBXVoIP trunkService Provider”. The IP address can be an invalid one, like 1.1.1.1. Figure 4-2 Save it and apply the changes. The status of this trunk is unreachable of course. That’s what we want. Step2. Create an oubount route for all extensions and this trunk to route international calls. ClicK “PBXOutbound Call ControlOutbound Route”, create a new one: Name: NoInternational Dial pattern: 00.
MyPBX Standard Administrator Guide Figure 4-3 Save it and apply the changes. Then click the arrow at the left side to set it to the top.
MyPBX Standard Administrator Guide In this case, all international call requests will be routed to this invalid trunk. Ie. The call is dropped directly.
MyPBX Standard Administrator Guide Storage Before External storage can be properly configured, an SMB share folder accessible from MyPBX must be set up on a Windows based machine. Once that has been set up, please follow the steps below. Step 1 Add a new folder, rename it, and set this new folder’s share Properties according to Figure C-1. Figure C-1 Set up share Properties Step 2 Enter the new folder and create a new text file, then rename this file to status.txt.
MyPBX Standard Administrator Guide FigureC-2 External storage Setting Net-Disk Host/IP: Change this to the IP address of the computer where backup files will be stored. Net-Disk Share Name: Change this to the name of the shared folder where backups will be stored. Net-Disk Share Username: The user name used to log into the network share. Leave this blank if it is not required Net-Disk Share Password: The password used to log into the network share.
MyPBX Standard Administrator Guide Setting When MyPBX is behind a NAT (firewall), you need to configure NAT setting on MyPBX if you want to use a remote extension. Please follow section 1 or 2 below depending on your network configuration. 1. If MyPBX is connected to a local network, you must set up port forwarding on your router. Specifically, you must map port 5060 (default SIP port) and port 10001-10200(default RTP port range) as UDP ports.
MyPBX Standard Administrator Guide 2. If MyPBX has a public IP (i.e. is connected directly to your Internet service provider), the network settings should be configured according to Figure D-3: Figure D-3 MyPBX Network setting-public IP Now, MyPBX has been configured as a public IP, so there is no need to configure NAT again, just leave all settings in “NAT” blank. APPENDIX E How to Use Auto Provision Step1. Disable DHCP Server on your local network. E.g. Disable DHCP Server on Linksys Router.
MyPBX Standard Administrator Guide Figure E-1 Disable DHCP on router Step2. Enable DHCP Server on MyPBX. Login MyPBX web interface, “System”“Network Preference” ->“DHCP Server”“Enable DHCP Server”.
MyPBX Standard Administrator Guide Step3. Configure phones on MyPBX auto-provision page. 1. Login MyPBX web interface, “PBX” ->“Extensions” ->“Phone Provisioning” ->“Add Phone”. Figure E-3 Add a phone 2. Fill in the phone detail message on the pop-up windows. Input IP Phone’s MAC address; configure Name, Call waiting, Line, Extension, Label, Line active for the phone. And also you can configure other features on the phone, like codecs, memory keys etc.
MyPBX Standard Administrator Guide Figure E-4 Yealink T28 phone provisioning setting Step4. Turn on the power and connect the network cable to IP Phone. Remark: The factory default setting of DHCP for IP Phone is enabled, so you can skip this step to step 5. If the DHCP is disabled, please follow the steps below to enable it (e.g. Yealink’s IP Phone). 1. Log in IP phone’s Web page. 2. Enable DHCP. Figure E-5 Enable DHCP on IP phone Step5. Finish.
MyPBX Standard Administrator Guide APPENDIX F How Do I Configure Distinctive Ring Tones Step1: On your IP phone, navigate to the Phone settings Web configuration page and find the Distinctive Ring Tone section. For each custom ring tone, enter the Internal Ringer Text (can be digits or text) to trigger the ring tone. For example, you may enter “Family”. E.g. Yealink’s IP phone. Figure F-1 Set ring name on IP phone Step2. Configure the “Distinctive Ringtone” on MyPBX.
MyPBX Standard Administrator Guide Figure F-2 Enable “Distinctive Ring” in inbound route Step3. Finish.
MyPBX Standard Administrator Guide APPENDIX G How to Use Email to SMS How to use Email to SMS You need to send an email to the specified email address (set in Email Settings. In this case, it is lears@yeastar.com).The content of this email will be sent to the number you want as a message. The subject (title) of the email will determine the number. Here are some examples of the formats to the subject of the email. Example: 1. Send message with no PIN code and default GSM port.
MyPBX Standard Administrator Guide Format: 500:pincodenumber-phonenumber If the subject is "500:987-12345678", the text of this email (“Welcome to Yeastar!”) will be sent to number "12345678" through the first available GSM trunk ("987" is the PIN code set by administrator). Figure G-3 4. Send message with PIN code and specified GSM port.
MyPBX Standard Administrator Guide customers' private branch exchange (PBX) systems. In DID service the telephone company provides one or more trunk lines to the customer for connection to the customer's PBX and allocates a range of telephone numbers to this line (or group of lines) and forwards all calls to such numbers via the trunk. MyPBX support DID, you can configure DID in inbound route. Related settings: DID Number, Extension, Destination.
MyPBX Standard Administrator Guide ·Extension Define the extension for DID number, this field only valid when use E1 trunk for this inbound router. You can only input number and “-” in this field, and the format can be xxx or xxx-xxx. The count of the number must be only one or equal the count of the DID number. ·Destination If you don’t set the extension, you can set the destination of the call here. Example 1: Step1: You set the DID number (5503XXX in this example).
MyPBX Standard Administrator Guide Figure H-2 Example 2: Step1: You set the DID number (6001-6099 in this example). Step2: You set the Extension (6001-6099 in this example). The configuration of this example means when the incoming call with DID number 6001 to 6099 will go to the destination 6001 to 6099 (number 6001 to extension 6001, number 6002 to extension 6002). The destination you set below will be disabled if you set the Extension.
MyPBX Standard Administrator Guide Figure H-3 APPENDIX I How to Use BLF Key to 188/219
MyPBX Standard Administrator Guide Choose the PSTN line MyPBX allows you to choose the specific PSTN line to make outbound call by pressing the BLF key on the IP Phone. Follow the steps to do the configuration with your Yealink phone. 1. We want to choose pstn1 or pstn2 to call out. Figure I-1 2. Configure the IP Phone: Figure I-2 Test When you press DSS Key 1/2, the phone will connect to pstn1/pstn2 line. If pstn1/pstn2 is not busy, you will hear the dial tone.
MyPBX Standard Administrator Guide APPENDIX J How to Use TLS in MyPBX J.1 How to register IP phones to MyPBX via TLS MyPBX is working as a SIP server, IP phones register to MyPBX as extensions via TLS. 1. Enable TLS in MyPBX’s web interface Click “PBXSIP settingsGeneral” to get the settings about TLS, which is disabled by default. If you are using MyPBX standard, please find it in “Internal SettingsSIP Settings” page. Figure J-1 ·TLS Port Port use for Sip registrations, Default is 5061.
MyPBX Standard Administrator Guide When using MyPBX as a TLS client, specify the protocol for outbound TLS connections. You can select it as tlsv1, sslv2 or sslv3. Figure J-2 Note: 1. For security reason, we recommend enabling “TLS Verify Client” and disabling “TLS Ignore Common Name”, in which case, MyPBX will verify IP phone’s Certificate, the common name inside CA should be the same as its IP or domain name. 2.
MyPBX Standard Administrator Guide Figure J-3 Ca.bat: Make the CA.crt for IP phone and MyPBX Client.bat: make the “client.pem”, it’s the “IP phone’s server certificate”. Server.bat: make the “asterisk.pem”, it’s the “MyPBX’s server certificate”. Here are the steps to make all the certificates. Step1. Prepare MyPBX’s CA: CA.crt Double click ca.
MyPBX Standard Administrator Guide Figure J-4 Just follow the guide to input the information of MyPBX step by step. In this example, MyPBX’s IP address is 192.168.4.142.
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MyPBX Standard Administrator Guide Figure J-6 This ca.crt is the same as the one in folder /TLS_CA_Tool/ca/trusted/.
MyPBX Standard Administrator Guide MyPBX’s CA: CA.crt is generated successfully. Step2 Prepare “asterisk.pem”, “MyPBX’s server certificate” We need the CA.crt and CA.key to make the server certificate. Double click “server.bat”.
MyPBX Standard Administrator Guide Follow the guide to input information step by step, and make sure the information you have input matches the one you have input in Step1.
MyPBX Standard Administrator Guide Check the whole information then input “y” to continue. When done, you can find the asterisk.pem as the following picture shows. Figure J-10 asterisk.pem, the “MyPBX’s server certificate” is generated successfully. Note: We can copy the asterisk.pem, ca.crt to another folder before making the IP phone’s certificate.
MyPBX Standard Administrator Guide Figure J-11 Step3. Prepare the IP phone’s certificate, ca.crt Double click “ca.bat”, input the information of IP phone step by step.
MyPBX Standard Administrator Guide Figure J-12 In this example, the IP phone’s IP address is 192.168.4.71.
MyPBX Standard Administrator Guide When done, we can find the ca.crt in this folder. Figure J-14 The ca.crt in folder /TLS_CA_Tool/ca/trusted is the same as the above one.
MyPBX Standard Administrator Guide Figure J-15 The IP phone’s certificate is finished. Note: If you have got your own CA for IP phone, you can rename it to CA.crt and copy it to folder “/TLS_CA_Tool/ca/trusted” before making the “client.pem”. Step4. Prepare “client.pem”, the “IP phone’s server certificate”. Double click “client.bat”. Figure J-16 Input the IP phone’s information step by step in this script; make sure the content is the same as Step3.
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MyPBX Standard Administrator Guide Confirm all the information we input before clicking “y” to finish this guide. Figure J-18 The “IP phone’s server certificate” is ready. Note: We can copy the client.pem, ca.crt to another folder before uploading.
MyPBX Standard Administrator Guide Figure J-19 All the certificates are prepared. 3. Upload certificates 3.1 Upload IP phone’s certificates In this example, IP phone’s model is Yealink T28. Step1. Upload “IP phone’s server certificate” (client.pem). Click “SecurityServer Certificates” to upload client.
MyPBX Standard Administrator Guide Figure J-20 Click “Choose File” and upload IP phone’s server certificate. IP phone will reboot by itself when uploaded successfully to take effect. Figure J-21 When IP phone boots up again, we can check the certificate status. Figure J-22 Step2. Upload the trusted certificate. The trusted certificate is the ca.crt of MyPBX. It will be sent to MyPBX during the registry process for authorization. Click “SecurityTrusted Certificates”, upload MyPBX’s ca.crt.
MyPBX Standard Administrator Guide Figure J-23 Figure J-24 When done, we can check the content of CA.crt like the picture shown below.
MyPBX Standard Administrator Guide Figure J-25 The certificates in IP phone side are well uploaded. 3.2 Upload MyPBX’s certificates In this example, the model of MyPBX is MyPBX U200 (firmware version: 15.18.0.22) Step1. Upload MyPBX’s server certificate (asterisk.pem) Click “PBX->Advanced Settings->Certificates”, then click “Upload Certificates”, choose “PBX Certificates” in Type windows, then upload the asterisk.pem.
MyPBX Standard Administrator Guide Click Save to upload, you will need to reboot MyPBX to take effect. Figure J-27 Click “Reboot Now” to reboot MypBX. When done, we can move to Step 2. Figure J-28 Step2. Upload the trusted certificate. The trusted certificate in MyPBX should be the ca.crt of IP phone. Click “Upload Certificates” and choose “Trusted Certificates” in Type windows, then upload the IP phone’s ca.crt.
MyPBX Standard Administrator Guide Figure J-29 Click “Save” to upload, then click “Apply Changes”. Figure J-30 The certificates in MyPBX side are well uploaded. 4 Register IP phone to MyPBX via TLS Before registering IP phone to MyPBX, we need to create a SIP extension in MyPBX side in advance, or edit the existing one. In this example, extension number is 303. We need to set TLS protocol in this page, click save and “Apply Changes” on Web.
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MyPBX Standard Administrator Guide Open IP phone’s configuration page, input the registry information of extension 303. Figure J-32 Click “Confirm” to apply the changes, then extension 303 is registered via TLS. We can also check the status in “Extension Status” page of MyPBX. Figure J-33 If you have any problems about extension’s registry, please run a packet trace in “ReportsSystem LogsPacket Capture Tool”, input IP phone’s IP address, choose the eth port, then click “Start”.
MyPBX Standard Administrator Guide Figure J-34 J.2 How to register SIP trunk to VoIP provider via TLS If you have got the SIP trunk from provider that is using TLS, we can configure it in MyPBX and choose TLS within the trunk, here are two examples for you.
MyPBX Standard Administrator Guide Figure J-35 Service provider trunk (P-P).
MyPBX Standard Administrator Guide Figure J-36 If you have got problem when registering to provider via TLS, you can also run a packet trace in “System Log” page using “Packet Capture Tool”, then send it to provider or us to analyze.
MyPBX Standard Administrator Guide APPENDIX K How to use LDAP LDAP stands for Lightweight Directory Access Protocol which is a client-server protocol for accessing a directory service. Normally, it is used as a phone book on MyPBX so that you can search a key word from your IP phone. Here we take Yealink T-28 IP phone as an example. 1. Configuration on MyPBX. Tick the option of “Enable LDAP”, and you use default configuration in the other fields.
MyPBX Standard Administrator Guide Figure K-2 First fill the fields as the configuration as below: LDAP Name Filter: (|(cn=%)(sn=%)) LDAP Number Filter: (|(telephoneNumber=%)(homePhone=%)(mobile=%)) Server Address: 192.168.5.142 /the IP of MyPBX/ Port: 389 Base: dc= yeastar,dc=cn User Name: cn=admin,dc=yeastar,dc=com Password: ****** /the password you have set on MyPBX/ Max.
MyPBX Standard Administrator Guide Figure K-3 If you enable the “LDAP Lookup for PreDial/Dial”, you can use LDAP feature either in PreDial/Dial page or by pressing DSS Key.