Specifications
MyPBX SOHO Administrator Guide
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in the order they were received to deliver top tier customer service.
Figure 6-42
Call queues allow calls to be sequenced to one or more agents.
Notes:
1. Dial “Queue number + ‘*’” to log in or “Queue number + ‘**’” to log out the queue. For
example, if the queue number is “680”, then agent can dial “680*” to log in or “680**” to
log out.
2. Follow me feature in extension page will not take effect when it’s ringing as an agent
of queue.