Specifications

MyPBX SOHO Administrator Guide
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6.4 Inbound Call Control
In this page, we can configure the details of IVR, ring group, queue and inbound routes.
6.4.1 IVR
When there’s an inbound call aims at Auto Attendant, MyPBX will play an IVR recording
and route the caller to the requested destination (for example, “Welcome to XX company,
for sales press 1, for technical support press 2, for operator press 0”, etc.). The system will
transfer the call to corresponding extension according to DTMF digits input by the user.
Figure 6-38
There is a default IVR here, we can edit it directly or add IVR by yourself.