U5 series Administrator's Guide Version 14.17.0.30 Yeastar Technology Co., Ltd.
MyPBX U5XX Administrator's Guide Table of Contents 1. Introduction ......................................................................................... 5 1.1 Features ......................................................................................... 6 1.2 Hardware Specifications .................................................................... 7 1.2.1 Exterior Appearance ...............................................................................7 2. System Setup ........................
MyPBX U5XX Administrator's Guide FXS Extensions .................................................................................... 41 VoIP Extensions ................................................................................... 45 6.1.2 Phone Provisioning ............................................................................... 50 6.2 Trunks .......................................................................................... 59 6.2.1 Physical Trunk ......................................
MyPBX U5XX Administrator's Guide APPENDIX A FAQ .................................................................................. 132 APPENDIX B MyPBX Security Configuration Guide ..................................... 133 APPENDIX C How to Configure external storage ....................................... 150 APPENDIX D How to Configure NAT setting .............................................. 152 APPENDIX E How to Use Auto Provision ...................................................
MyPBX U5XX Administrator's Guide 1. Introduction MyPBX —IP-PBX for Medium Businesses/Home Office New products MyPBX U5 series is a standalone embedded hybrid PBX for medium businesses and remote branch offices of larger organizations (1-100 users per site). MyPBX U5 series also offer a hybrid solution (a combination of VoIP applications using E1/T1/J1 equipment) alternative for enterprises who are not yet ready to migrate to a complete VoIP solution.
MyPBX U5XX Administrator's Guide 1.
MyPBX U5XX Administrator's Guide 1.2 Hardware Specifications 1.2.1 Exterior Appearance Front Panel ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ Figure 1-1 MyPBX U5XX Front Panel No. Indication ① 16 Green LEDs ② 16 RJ11 ports ③ ④ E1/T1 interface None E1/T1 available in MyPBX U500 1*E1/T1 available in MyPBX U510 2*E1/T1 available in MyPBX U520 ⑤ Console port (RJ45) ⑥ WAN port ⑦ LAN port ⑧ USB port ⑨ Reset Button ⑩ Power and Run indicator www.yeastar.
MyPBX U5XX Administrator's Guide 2. System Setup 2.1 Connection Drawing Figure 2-1 2.2 Connecting Ethernet Line MyPBX provides two 1000M Ethernet ports with RJ45 interface and LED indicator. Plug Ethernet line into MyPBX‟s Ethernet port, and then connect the other end of the Ethernet line with a hub, switch, router, LAN or WAN. Once connected, check the status of the LED indicator. A yellow LED indicates the port is in the connection process, and a green LED indicates the port is properly connected. 2.
MyPBX U5XX Administrator's Guide MyPBX back panel, and plug the other end of the cable into a 100V~240V AC power outlet. 2. Check the Power LED on the front panel. A solid green LED indicates that power is being supplied correctly. www.yeastar.
MyPBX U5XX Administrator's Guide 3 Administrator Login From your web browser, input the IP address of the MyPBX server. If this is the first time you are configuring MyPBX, please use the default settings as below (your PC should be in the same local network with MyPBX): IP Address: http://192.168.5.150 Note: MyPBX supports multiple administrators in hierarchical mode ( Administrator, General Manager, CDR Manager) · Administrator have all authority .
MyPBX U5XX Administrator's Guide Figure 3-2 www.yeastar.
MyPBX U5XX Administrator's Guide 4 Status Click to start to check the status of MyPBX U5XX, where we can check the status of extension, trunk, and network and system information. 4.1 Line status In this page, we can check the status of extension and trunks 4.1.1 Extension Status Figure 4-1 MyPBX Status Description: Extensions: 1) : Extension is unavailable 2) : Extension is idle 3） : Extension is ringing 4） : Extension is busy 5） : Extension is on hold www.yeastar.
MyPBX U5XX Administrator's Guide 4.1.2 Trunk Status Figure 4-2 Trunks: Note: E1/T1/J1 trunk in MyPBX U5XX number of E1/T1/J1 MyPBX U500 MyPBX U510 MyPBX U520 0 1 2 VOIP Trunk: Status Unregistered: Trunk registration failed. Registered: Successful registration, trunk is ready for use. Request Send: Registering. Waiting: Waiting for authentication. Service Provider: Status OK: Successful registration, trunk is ready for use. Unreachable: The trunk is unreachable. Failed: Trunk registration failed.
MyPBX U5XX Administrator's Guide GSM Trunk: Status Idle: The port is idle. Busy: The port is in use. Signal : No signal. : Poor. : Average. : Good. : Excellent. BRI Trunk: Status Ok: The ports connect correctly. Disconnected: The port hasn‟t connected to the BRI line E1 Trunk: Connect Alarm Comment The port doesn‟t have E1 line connected. E1 line has been connected to the port; PRI is in corresponding or can‟t communicate. Succeed. 4.
MyPBX U5XX Administrator's Guide Figure 4-3 4.2.2 Network Status In this page, the IP address of LAN and WAN port will appear, if OpenVPN and Vlan are configured well, they will be display here too. Figure 4-4 www.yeastar.
MyPBX U5XX Administrator's Guide 5 System Click to access. In this page, we can configure the network settings, firewall settings, storage management and some other preferences like firmware update and hot standby. 5.1 Network Preferences 5.1.1 LAN Settings Figure 5-1 · DHCP If this option is set, MyPBX will use DHCP to get an available IP address from your local network.
MyPBX U5XX Administrator's Guide · Port: the default is 8022, you change it to another one · Hostname Set the host name for MyPBX. · IP Address Set the IP Address for MyPBX. Recommend to configure a static IP address for MyPBX · Subnet Mask Set the subnet mask for MyPBX. · Gateway Set the gateway for MyPBX. · Primary DNS Set the primary DNS for MyPBX. · Secondary DNS Set the secondary DNS for MyPBX. · IP Address2 Set the second IP Address for MyPBX. · Subnet Mask2 Set the second subnet mask for MyPBX. 5.1.
MyPBX U5XX Administrator's Guide It support three connection types: DHCP (obtain an IP automatically), PPPoE, Static IP Address. Note: 1. WAN port is disabled by default 2. WAN port cannot be used as a router to route the internet packages from WAN port to LAN port. · DHCP .If your ISP says that you are connecting through DHCP or a dynamic IP address from your ISP, perform these steps: Step1: Select DHCP as the WAN Connection Type. Step2: Click Save button to save the settings. Step3: Reboot the device.
MyPBX U5XX Administrator's Guide 5.1.3 DHCP Server Dynamic Host Configuration Protocol (DHCP) is a network protocol that enables a server to automatically assign an IP address to a computer from a defined range of numbers (i.e., a scope) configured for a given network. You can set a local network NTP server for MyPBX here too Note1: When using „Phone Provisioning‟ for Grandstream IP phone, Enter the IP address of the server directly, e.g.:192.168.5.150; for other phones using the default configuration.
MyPBX U5XX Administrator's Guide Figure 5-4 1) VLAN Over Lan · NO.1 Click the NO.1 you can edit the first VLAN over Lan. · VLAN Number .The VLAN Number is a unique value you assign to each VLAN on a single device. · VLAN IP Address Set the IP Address for MyPBX VLAN over Lan. · VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Lan. · Default Gateway Set the Default Gateway for MyPBX VLAN over Lan · NO.2 Click the NO.2 you can edit the first VLAN over Lan. www.yeastar.
MyPBX U5XX Administrator's Guide · VLAN Number .The VLAN Number is a unique value you assign to each VLAN on a single device. · VLAN IP Address Set the IP Address for MyPBX VLAN over Lan. · VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Lan. · Default Gateway Set the Default Gateway for MyPBX VLAN over Lan. 2) VLAN Over Wan · NO.1 Click the NO.1 you can edit the first VLAN over Wan. · VLAN Number .The VLAN Number is a unique value you assign to each VLAN on a single device.
MyPBX U5XX Administrator's Guide 5.1.5 VPN Settings A virtual private network (VPN) is a method of computer networking--typically using the public internet--that allows users to privately share information between remote locations, or between a remote location and a business' home network. A VPN can provide secure information transport by authenticating users, and encrypting data to prevent unauthorized persons from reading the information transmitted.
MyPBX U5XX Administrator's Guide Figure 5-6 · Enable DDNS · DDNS Server Select the DDNS server you sign up for service. · User Name User name the DDNS server provides you. · Password User account‟s password . · Host Name Note: DDNS allows you to access your network using domain names instead of IP address. The service manages changing IP address and updates your domain information dynamically. You must sign up for service through dyndns.org, freedns.afraid.org, www.no-ip.com, www.zoneedit.com 5.1.
MyPBX U5XX Administrator's Guide 1) Route table The current route rules of MyPBX · Destination The destination network to be accessed to by MyPBX · Subnet Mask Specify the destination network portion. · Gateway Define which gateway MyPBX will go through when access to the destination network. · Metric The cost of a route is calculated by using what are called routing metric.
MyPBX U5XX Administrator's Guide 5.2.1 Firewall Rules Figure 5-8 1) General Settings · Enable Firewall Enable the firewall to protect the device. You should reboot the device to make the firewall run successfully. · Disable Ping Enable this item, net ping from remote hosts will be dropped. · Drop All When you enable „Drop All‟ feature, system will drop all packets or connection from other hosts if there are no other rules defined.
MyPBX U5XX Administrator's Guide Figure 5-9 · Name A name for this rule , e.g. „HTTP‟. · Description Simple description for this rule . E.g.: Accept the specific host to access the web interface for configuration. · Protocol The protocols for this rule . · Port Initial port should be on the left and end port should be on the right. The end port must be equal to or greater than start port. · IP The IP address for this rule . The format of IP address is: IP/mask Ex: 192.168.5.100/255.255.255.255 for IP 192.
MyPBX U5XX Administrator's Guide · Action Accept: Accept the access from remote hosts. Drop: Drop the access from remote hosts. Ignore: Ignore the access. 5.2.2 IP blacklist You can set some packets accept speed rules here. When a IP address which hasn‟t been accepted in common rules sends packets faster than the allowed speed, it will be set as black IP address and blocked automatically.
MyPBX U5XX Administrator's Guide 2) IP blacklist The blocked IP address will display here, you can edit or delete it as your wish. 5.3 System Preference In this page, we can set other system preference, like the password for admin account, system date and time, firmware update, hot standby, backup and restore, reset and reboot. 5.3.1 Password Settings 1) Change Password · User MyPBX support 3 levels users, choose one of them to change its password. · Enter Old Password The default password is „password‟.
MyPBX U5XX Administrator's Guide 5.3.2 Date and Time Set the date and time for MyPBX. Figure 5-13 · Time Zone You can choose your time zone here. · Daylight Saving Time Set the mode to Automatic or disabled · Automatically Synchronize With an Internet Time Server Input the NTP server so that MyPBX will update the time automatically · Set Date & Time Manually You can set the time to your local right time manually here 5.3.
MyPBX U5XX Administrator's Guide 3. More information for the steps to update the firmware, please refer to this link: http://www.yeastar.com/download/MyPBX-U5XX/MyPBX_U5XX_FirmwareUpgr ade_en.pdf Figure 5-14 5.3.4 Hot Standby Redundancy is achieved by using duplicate hardware and software installations and synchronizing data and operating state. Redundancy assures smooth operation even if a system goes down. Essentially a duplicate backup system takes over with virtual no loss of service.
MyPBX U5XX Administrator's Guide Figure 5-15 Mode: Primary means the main unit; Secondary means the standby unit; Secondary/Primary Hostname: If this unit mode is primary, then you need to input the hostname of standby unit; vise versa, if this unit is selected as secondary, then the hostname of primary unit is required. In brief, you need to input each other‟s host name on this field. IP: You need to input each other‟s IP address on this field.
MyPBX U5XX Administrator's Guide such as the call recording files and CDR files saved in disk. The configurations in MyPBX will not be influenced by this feature. Two options are available: timing synchronization and real-time synchronization. 5.3.5 Backup and Restore We can backup up the configurations before reset MyPBX U5XX to factory defaults, and then restore it using this package. Note1:Only configurations, custom prompts will be backed up, the voicemail and recording files are not included.
MyPBX U5XX Administrator's Guide interruption during this time could cause damage to the system. 5.3.7 Alert Settings If the device is attacked, the system will notify users the alert via call or E-mail. The attack modes include IP attack and Web Login. More details for the system security configuration, please refer to APPENDIX B MyPBX Security Configuration Guide. Figure 5-18 1.
MyPBX U5XX Administrator's Guide Note: Please ensure that all voicemail settings are properly configured on the System Settings -> Voicemail Settings page before using this feature. · E-mail Notification Whether enable E-mail Notification ·Recipient’ Name The recipients for the alert notification, and multiple email addresses are allowed, please separate them by „;‟. e.g.‘500；9911’. · Subject The subject of the alert email. · Email Content Text content support for predefined variables.
MyPBX U5XX Administrator's Guide Figure 5-19 2.WEBLOGIN Web Login Alert Notification：Enter the password incorrectly five times to login MyPBX Web interface will be as attack, the system will limit the IP login within 10 minutes and notify the user. www.yeastar.
MyPBX U5XX Administrator's Guide Figure 5-20 5.4 Storage Management 5.4.1 Disk Management You can check the information of the hard disk, manage the disk and do some related configuration. · Device Information It‟s the information of the hard disk. · Disk Management You can format disk or clean up the disk here. Note: Please check if you need to back up these files before formatting or clearing up the hard disk. Don‟t power off the device during the period. www.yeastar.
MyPBX U5XX Administrator's Guide · Other Settings You can: a. Save Voicemails in the Disk b. Save One Touch Recording Files in the Disk c. Save CDR in the Disk If you want to enable auto recording, please refer to Appendix I Figure 5-18 5.4.2 External Storage The External Storage feature is used to extend storage space. Once configured, the files (voicemail, call recording files) created before the configured days will be moved to the Net-Disk.
MyPBX U5XX Administrator's Guide Figure 5-19 Step Step Step Step 1: 2: 3: 4: Choose a window-based computer that is always in service Create a folder Create a text file named "status.txt" in the folder Share this folder Then we need input the Net-Disk information in step2 page. Figure 5-20 Net-Disk Host/IP: Change this to the IP address of the computer where backup files will be stored. Net-Disk Share Name: Change this to the name of the shared folder where backups will be stored. www.yeastar.
MyPBX U5XX Administrator's Guide Net-Disk Share Username: The user name used to log into the network share. Leave this blank if it is not required Net-Disk Share Password: The password used to log into the network share. Leave this blank if it is not required If configuring is correctly, open your Windows share folder to see if the MyPBX backup files and folders has been created.
MyPBX U5XX Administrator's Guide 6 PBX Click to access In this page, we can configure the settings of extension, trunk, inbound call control, outbound call control, audio settings and the others. When configured well, we can make calls as scheduled 6.1 Extensions In this page, we can configure the extensions‟ details and provision the supported models automatically. 6.1.1 FXS/VoIP Extensions There are three types of extensions supported in MyPBX U5XX: SIP, IAX and analog extension. Figure 6-1 www.
MyPBX U5XX Administrator's Guide FXS Extensions Figure 6-2 There are two analog extensions in MyPBX U5XX if S2 module is installed, to modify the extension number, please delete it first, then recreate it again 1) General Figure 6-3 · Extension The numbered extension, i.e. 1234, that will be associated with this particular User / Phone. · Port The extension correspond port. www.yeastar.
MyPBX U5XX Administrator's Guide · Name A character-based name for this user, i.e. „Bob Jones‟ . · Caller ID The Caller ID (CID) string will be used when this user calls another internal user. 2) Voicemail · Enable Voicemail Check this box if the user should have a voicemail account. · Voicemail Access PIN # Voicemail Password for this extension, i.e. „1234‟ . 3) Mail Setting · Enable Send Voicemail Once enabled, the voicemail will be sent to the below email address as an attachment.
MyPBX U5XX Administrator's Guide Setup the max cull duration for every call of this extension, but it‟s only valid for outbound calls. And if enter „0‟ or leave this blank empty, the value would be equal to the max call duration configured in the Option Settings page. Note: This setting will not be valid for internal calls. Other Settings Figure 6-4 7) Other options · Call Waiting Check this option if the extension should have Call Waiting capability.
MyPBX U5XX Administrator's Guide login to the MyPBX User Web interface by using their extension number and voicemail PIN # as the login and password respectively. · Ring Out Check this option if you want to custom the ring time. Tone will stop over the time defined 8) Follow me (Call Forwarding) This function sets inbound call forwarding on an extension. An administrator can configure Follow Me for this extension 9) Volume Settings Rxgain: The Volume sent to FXS extension.
MyPBX U5XX Administrator's Guide If 500 choose „whisper spy‟, it should dial „*91501‟ to start monitoring; If 500 choose „barge spy‟, it should dial „*92501‟ to start monitor; If 500 choose „general spy‟, it can dial „*90501‟,‟*91501‟ or „*92501‟ to start monitor. VoIP Extensions A VOIP extension is a SIP/IAX Account that allows an IP Phone or an IP SoftPhone client to register on MyPBX Figure 6-5 We can click „Add extension‟ to start. Figure 6-6 www.yeastar.
MyPBX U5XX Administrator's Guide 1) General · Type Extension type: SIP,IAX or SIP/IAX. SIP – The extension sends and receives calls using the VoIP protocol SIP. IAX -The extension sends and receives calls using the VoIP protocol IAX. · Extension The numbered extension, i.e. 1234, that will be associated with this particular User / Phone.
MyPBX U5XX Administrator's Guide Note: *4 is the default setting, it can be changed under Feature Codes -> General -> Call Pickup. 5) Call Duration Settings Setup the max cull duration for every call of this extension, but it‟s only valid for outbound calls. And if enter „0‟ or leave this blank empty, the value would be equal to the max call duration configured in the Option Settings page. Note: This setting will not be valid for internal calls.
MyPBX U5XX Administrator's Guide Figure 6-7 7) Other Options .Call Waiting Check this option if the extension should have Call Waiting capability. If this option is checked, the „When busy‟ follow me options will not be available. The call waiting function of IP phone has higher priority than MyPBX‟s call waiting function. .DND Don‟t Disturb. When DND is enabled for an extension, the extension will be not available. .
MyPBX U5XX Administrator's Guide .Ring Out Check this option if you want to customize the ring time. Ring tone will stop over the time defined. 8) Follow me (Call Forwarding) Call forwarding for an extension can be configured here. The administrator can configure Follow Me option for this extension. If you want to transfer the call to an outbound number, please follow the dial pattern of outbound route filled in the outbound number.
MyPBX U5XX Administrator's Guide · spy modes There are 4 spy modes available for choice: General spy: you have the permission to use the following 3 modes. Normal spy: you can only hear the call, but can't talk Whisper spy: you can hear the call, and can talk with the monitored extension Barge spy: you can hear the call and talk with them both Note: for example, if 500 want to monitor extension 501, we need to enable the 'allow being spied ' for 501, and choose the spy mode for extension 500.
MyPBX U5XX Administrator's Guide Figure 6-8 6.1.2.1 General Settings for Yealink In this page, you can configure it before provisioning Yealink IP phones, including the items like general preferences, codecs, remote phone book and firmware upgrade Note: if firmware download server is enabled, IP phone will update the firmware automatically according the version and server you have configured during the provision process. Figure 6-9 www.yeastar.
MyPBX U5XX Administrator's Guide 6.1.2.2 General Settings for Aastra In this page, you can configure it before provisioning Aastra IP phones, including the items like local dial plan, time and date setting programkeys configuration and so on. Figure 6-10 6.1.2.3 Phone book You can add your contacts here and provision them to your IP phone Figure 6-10 1) Add Contact · Type There are three types: None, VIP and Deny list (Blacklist). · Group There are 5 groups: None, Friends, Family, Work, Colleagues list.
MyPBX U5XX Administrator's Guide · Organization Input the organization of this contact. Only works with snom phone. · Title Input the title of this contact. Only works with snom phone. · Email Input the email of this contact. Only works with snom phone. · Birthday Input the birthday of this contact. Only works with snom phone. · First Name Input the first name of this contact. Only works with snom phone. · Family Name Input the family of this contact. Only works with snom phone.
MyPBX U5XX Administrator's Guide Figure 6-11 2) Upload Phonebook You can upload a phonebook before auto provision, which will be provisioned to the IP phone when using auto provision feature to configure your IP phones. The format of phonebook should be *.xml. Note: All the existing phonebooks of the IP phone will be replaced automatically if the phonebooks are configured in this way. 6.1.2.
MyPBX U5XX Administrator's Guide Figure 6-12 1) General ·Enabled Choose yes or no to enable or disable this extension ·NewConfig If the firmware version number is greater than or equal to 70,please enable this option. ·MAC address Input the MAC address of IP phone · Name Put the name of this Phone here. · Manufacturer You can choose the Manufacturer of IP phone · Phone Type Choose the model of your phone.
MyPBX U5XX Administrator's Guide · Key as Send Configure the key as send, you choose # ,* or disable it · Auto redial Enable the auto redial for IP Phone · Auto answer Configure if auto answer is allowed for IP phone · Phone book Enable the feature of phone book of IP phone 2) Codecs In this page, we can set the codecs for Ip phone Figure 6-13 3) Line In this page, we can set each line of IP phone for the account you want, active or not. www.yeastar.
MyPBX U5XX Administrator's Guide Figure 6-14 Extension: Selected the extension number for IP Phone. Label: It is shown on the LCD for users to identify the account. Line Active: You can choose on/off to enable/disable the account respectively 4) Memory key settings In this page, we can configure the DSS keys of IP phone one by one. Figure 6-15 www.yeastar.
MyPBX U5XX Administrator's Guide 5) Line keys settings We can configure the line key settings for this IP phone Figure 6-16 6.1.2.4 Not configured phone In this section, MyPBX will scan all the supported IP phones and display here, we can click the 'MAC address' of IP phone and input the corresponding information in the popup window, like the picture shows below Figure 6-17 6.1.2.5 Upload a file Click „Upload a file‟ and choose the configure file of IP phone in the popup window.
MyPBX U5XX Administrator's Guide 6.2 Trunks 6.2.1 Physical Trunk Multi physical trunks are supported in MyPBX U5XX, like E1, BRI,PSTN,GSM/UMTS, there will be 2 E1 ports fixed inside ,for other trunks, please make sure you have installed the modules inside, BRI trunk requires B2 module, PSTN trunk requires the O2, while GSM/UMTS trunk needs to install the GSM/UMTS modules inside.
MyPBX U5XX Administrator's Guide On the Physical Trunk page, click „Edit‟ on the selected trunk and modify its properties in the popup window: Figure 6-21 ·Trunk name Set the trunk name · Signaling PRI-NET, PRI-CPE,MFC/R2,SS7 · Mode Type E1 / T1 / J1 · Switch Type national: National ISDN type2 (common in the US) ni1: National ISDN type 1 dms100: Nortel DMS100 4ess: AT&T 4ESS 5ess: Lucent 5ESS www.yeastar.
MyPBX U5XX Administrator's Guide euroisdn: EuroISDN qsig: Minimalistic protocol to build a "network" with two or more PBX of different vendors! · PRI Dial Plan Sets an option required for some (rare) switches that require a dial plan parameter to be passed. This option is ignored by most PRI switches. It may be necessary on a few pieces of hardware. This option can almost always be left unchanged from the default. · Reset interval Set the time in seconds between restart of unused channels.
MyPBX U5XX Administrator's Guide · NSF Used with AT&T PRIs. If outbound calls are being rejected due to "Mandatory information element missing" and the missing IE is 0x20, then you need this setting. · CRC CRC Verification. · Codec Default ,A-Law,U-Law. · Echo Cancellation Echo cancel Obviously this disables or enables echo cancellation, it is recommended to not turn this off.
MyPBX U5XX Administrator's Guide 2) DOD Setting DOD (Direct Outward Dialing) means the caller ID displayed when dialing out, before configure this, please make sure the provider supports this feature · Global DOD Global direct outward dialing number. · DOD Direct Outward Dialing Number. · Associated Extension The extension make call out via BRI Trunk will display the associated DOD.
MyPBX U5XX Administrator's Guide Figure 6-23 · Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc. Ex: 'BriTrunk1' · Signaling Signaling method BRI-CPE: ISDN BRI in TE mode and Point to Point. BRI-CPE-PTMP: ISDN BRI in TE mode and Point to multi Point. BRI-NET: ISDN BRI in NET mode and Point to Point. BRI-NET-PTMP: ISDN BRI in NET mode and Point to multi Point.
MyPBX U5XX Administrator's Guide · PRI Dial Plan Sets an option required for some (rare) switches that require a dial plan parameter to be passed. This option is ignored by most BRI switches. It may be necessary on a few pieces of hardware. This option can almost always be left unchanged from the default. · Reset interval Sets the time in seconds between restart of unused channels . Some PBXs don't like channel restarts. so set the interval to a very long interval e.g.
MyPBX U5XX Administrator's Guide · Echo Cancellation Echocancel Obviously this disables or enables echo cancellation, it is recommended to not turn this off. · Hide CallerID If you want others to see your CID, please disable this option. · Codec You can choose alaw or ulaw codes. 1) CallerID Prefix · International Prefix When there are international calls coming in via this BRI trunk, the International Prefix you have set here will be added before the CID.
MyPBX U5XX Administrator's Guide PSTN trunk The public switched telephone network (PSTN) is the network of the world's public circuit-switched telephone networks Figure 6-24 Click edit to configure more details Figure 6-25 · Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc. Ex: 'pstn5' · Volume Setting Used to modify the volume level of this trunk. Normally, this setting does not need to be changed. www.yeastar.
MyPBX U5XX Administrator's Guide 1）Busy Detection · Busy Detection Busy Detection is used to detect far end hang-up or for detecting a busy signal. Select “Yes” to turn this feature on. · Busy Count If Busy Detection is enabled, it is also possible to specify how many busy tones to wait for before disconnecting the call. The default is 4, but better results can be achieved if set to 6 or even 8. Remember, the higher the number, the more time will be required to release a channel.
MyPBX U5XX Administrator's Guide v23_UK: suitable in the UK v23_Japan: suitable in Japan v23-Japan pure: suitable in Japan DTMF: suitable in Denmark, Sweden, and Holland .Caller ID Detection For fxo trunks, this option forces MyPBX to clarify Caller ID incoming calls GSM/UMTS Trunk GSM/UMTS trunks are supported in MyPBX U5XX if you have got the GSM/UMTS module and SIM cards installed. One GSM/UMTS trunks support only one SIM card for one concurrent calls Figure 6-26 Click edit to configure more details.
MyPBX U5XX Administrator's Guide 6.2.2 VoIP Trunk There are two types of VOIP trunk in MyPBX: SIP and IAX, in this page, we can also configure the „service provider‟ trunk, which doesn‟t need the use name and password for authorization, when you have bought a trunk from provide with IP address only, please choose „service provider‟ trunk . Figure 6-28 6.2.2.1 VoIP Trunk In this page, we can configure VoIP trunk (SIP/ IAX) you have got from provider with the authorization name and password .
MyPBX U5XX Administrator's Guide Figure 6-30 · Type SIP – Identifies whether the trunk sends and receives calls using the VoIP protocol SIP · Provider Name A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc. Ex: 'yeastar'. · Hostname/IP Service provider‟s hostname or IP address.5060 is the standard port number used by SIP protocol. Don‟t change this part if it is not required. .Domain VoIP provider‟s server domain name . www.yeastar.
MyPBX U5XX Administrator's Guide · Username Username of SIP account . Used for SIP trunk registration. .Authorization name Used for SIP authentication. Leave this blank if not required. · Password Password of SIP account. .From User All outgoing calls from this SIP Trunk will use the From User (In this case the account name for SIP Registration) in From Header of the SIP Invite package. Keep this field blank if not needed .
MyPBX U5XX Administrator's Guide · Qualify Send check alive packets to the sip provider. · DTMF mode Set default mode for sending DTMF of this trunk. Default setting: rfc2833 · DOD DOD (Direct Outward Dialing) means the caller ID displayed when dialing out, before configure this, please make sure the provider supports this feature · Associated Extension The extension make call out via SIP Trunk will display the associated DOD 2) Add IAX trunk Input correct IAX information (provided by VOIP provider).
MyPBX U5XX Administrator's Guide · Provider Name A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc. Ex: 'yeastar2'. · Hostname/IP Service provider‟s hostname or IP address. 4569 is the standard port number used by IAX protocol. Don‟t change this part if it is not required. · Username Username of IAX account; Used for IAX trunk registration. · Password Password of IAX account .
MyPBX U5XX Administrator's Guide Figure 6-32 · Type SIP or IAX SIP – Identifies whether the trunk sends and receives calls by using the VoIP protocol SIP. IAX - Identifies whether the trunk sends and receives calls by using the VoIP protocol IAX. · Provider Name A unique label would help to you identify this trunk. Ex: 'Provider2'. · Hostname/IP Service provider‟s hostname or IP address. Note: 5060 is the standard port number used by SIP protocol, 4569 is the standard port number used by IAX protocol.
MyPBX U5XX Administrator's Guide · Codecs Define the codec for this sip trunk and its priority Note: codec can only display when edit it after creating the trunk. · Transport This will be the transport method used by the SIP Trunk. This method is given by the SIP trunk provider. The options are UDP (default) or TCP or TLS. · Qualify Send check alive packets to the sip provider. · DTMF mode Set default mode for sending DTMF of this trunk.
MyPBX U5XX Administrator's Guide Figure 6-34 · Route Name Name of this Outbound Route. Ex: 'Local' or 'Long Distance' etc. · Dial Pattern Outbound calls that match this dial pattern will use this outbound route. There are a number of dial pattern characters that have special meanings: X : Any Digit from 0-9 Z : Any Digit from 1-9 N : Any Digit from 2-9 [12345-9] : Any digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The „.‟ Character will match any remaining digits. For example, 9011.
MyPBX U5XX Administrator's Guide Example 1: NXXXXXX will match any 7 digits phone number. Example 2: 1NXXNXXXXX will match a phone number starting with a 1, followed by a 3-digit area code, and then 6 digit number. · Strip digits from front Allows the user to specify the number of digits that will be stripped from the front of the phone number before the call is placed.
MyPBX U5XX Administrator's Guide 6.3.2 Speed Dial Settings Figure 6-35 1) Options · The prefix of speed dial The prefix should be dialed before the speed dial number. Default is *99 Figure 6-36 2) Add new speed dial. · Source Number The speed dial number. · Destination Number The number you want to call. e.g. The source number is ”123”. The destination number is 5503305.The prefix number is *99.You can use an extension with any type to dial *99123, then it will call to number 5503305.
MyPBX U5XX Administrator's Guide 6.4 Inbound Call Control In this page, we can configure the details of IVR, ring group, queue and inbound routes. 6.4.1 IVR When there‟s an inbound call aims at Auto Attendant, MyPBX will play an IVR recording and route the caller to the requested destination (for example, „Welcome to XX company, for sales press 1, for technical support press 2, for operator press 0, etc‟).
MyPBX U5XX Administrator's Guide Figure 6-38 · Number MyPBX treats IVR as an extension; you can dial this extension number to reach the IVR from internal extension. · Name A name for the IVR · Prompt The prompt recording that will be played when this IVR is reached. · Repeat Count The number of times that the selected IVR prompt will be played. · Key Timeout Wait for the user to enter a new extension for a specified number of seconds. www.yeastar.
MyPBX U5XX Administrator's Guide · Enable Direct Dial Allow the caller to dial other extensions number directly. · Key Press Events A list of actions that can be performed depending on the digit dialed by the user . · Key The Key pressed when the callers hear the IVR prompt. · Action When the callers press the corresponding key, the action MyPBX executes. No Action: Do nothing Connect to Extension: Connect the call to an extension.
MyPBX U5XX Administrator's Guide Figure 6-39 There is a default ringgroup, you can edit it or create a new one Figure 6-40 · Ring Group Name This option defines a name for this group, i.e. „Sales‟. „Ring Group Name‟ is a label to help you identify this group in the group list. · Ring Group Number This option defines the numbered extension that can be dialed to reach this group. · Strategy This option sets the Ringing Strategy for this Group. The options are as follows: 1.
MyPBX U5XX Administrator's Guide seconds to ring this group before routing the call according to the „Destination if No Answer‟ settings. 2. If the strategy is „Ring Sequentially‟, it means set the number of seconds to ring a single extension before moving onto the next one. ·Ring Group Members An extension can be made a member of this ring group by moving it into the „Selected‟ box.
MyPBX U5XX Administrator's Guide Figure 6-42 · Queue Name A name for the Queue. www.yeastar.
MyPBX U5XX Administrator's Guide · Queue Number Use this number to dial into the queue, or transfer callers to this number to put them into the queue. · Queue Password You can require agents to enter a password before they can login to this queue. · Queue Agent Timeout The number of seconds an agent's phone can ring before we consider it a timeout. · Queue Max Wait Time The maximum number of seconds a caller can wait in a queue before being pulled out. (0 for unlimited).
MyPBX U5XX Administrator's Guide · Frequency How often to announce a prompt to the caller. 4) Events If a caller presses the key while waiting in the queue, this setting selects which action should process the key press. 5) Failover-Destination Defines the failover action. A failover occurs after the user reach the Queue max wait time. 6) Others · Music On Hold Select the 'Music on Hold' Class for this Queue.
MyPBX U5XX Administrator's Guide 6.4.4 Conferences Figure 6-43 Conference Calls increase employee efficiency and productivity, and provide a more cost-effective way to hold meetings. Conference agents can dial * to access to the settings options and the admin can kick the last user out and can lock the conference room. · Extension This is the number dialed to reach this Conference Room. · Admin Admin can kick a user out and can lock the conference room.
MyPBX U5XX Administrator's Guide 6.4.5 Inbound Routes Inbound routing processes incoming call traffic to destination extensions during office hours or outside office hours Figure 6-45 There is a default inbound route for all the trunks and set IVR as the destination, you can edit it or create a new one for your demands. When an incoming call arrives, the system will first check „fax detection‟, then „Holidays‟, at last „Business Days‟. figure 6-46 www.yeastar.
MyPBX U5XX Administrator's Guide 1） General · Route Name A name for this inbound route. Ex: 'pstnin' etc. · DID Number Define the expected DID Number if this trunk passes DID on incoming calls. Leave this field blank to match calls with any or no DID info. You can also use pattern matching to match a range of numbers. The following patterns may be used: X : Any Digit from 0-9 Z : Any Digit from 1-9 N : Any Digit from 2-9 [12345-9] : Any digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The „.
MyPBX U5XX Administrator's Guide Example 1: NXXXXXX will match any 7 digits phone number. Example 2: 1NXXNXXXXX will match a phone number starting with a 1, followed by a 3-digit area code, and then 6 digit number. · Distinctive Ringtone MyPBX support mapping to custom ring tone files. For example, if you configure the distinctive ringing for custom ring tone to „Family‟, the ring tone will be played if the phone receives the incoming call.
MyPBX U5XX Administrator's Guide · Conference Room Route the incoming calls to a specific Conference Room. · DISA Route the incoming calls to a specific DISA. · Queues Route the incoming calls to a specific Queue. · Faxes Route the incoming faxes to a specific extension‟s mail address. Note: This function only supports T.38 faxes. · Outbound Routes Route the incoming calls to a specific outbound route. This function is mainly used for the connection of two branches.
MyPBX U5XX Administrator's Guide · No detect Do not detect faxes. · Custom Email Customize an E-mail address to receive the faxes. You should first configure the „Voicemail Settigns->SMTP Settings for Voicemail‟ correctly before you use this option. · Faxes Send faxes to an extension. If choosing a FXS extension here, the fax will be sent to the FXS port selected, you should connect a fax machine to this FXS port.
MyPBX U5XX Administrator's Guide 1. Record new Prompt Figure 6-48 The administrator can use this screen to record custom prompts by doing the following: 1）Click „Record New Custom Prompt‟ 2) Input the desired file name on the popup window and choose an extension to call for recording (such as 500). 3) Click „Record‟. The selected extension will ring and you can pick up the phone to start recording. 2.
MyPBX U5XX Administrator's Guide Figure 6-50 The administrator can upload on hold music as follows: 1) Click „Upload Music on Prompt ‟ 2) Click „Browse‟ to choose the desired audio file. 3) Click „Upload‟ to upload the selected file. Figure 6-51 Note: The file size must not be larger than 1.8MB, and the file must be WAV format: GSM 6.10 8kHz, Mono, 1Kb/s; Alaw/Ulaw 8kHz, Mono, 1Kb/s; PCM 8kHz, Mono, 16Kb/s. 6.5.3 System Prompts Settings MyPBX have prompts of many languages.
MyPBX U5XX Administrator's Guide take effect, there is no need to reboot. Figure 6-52 6.6 Basic Settings There are some basic settings we need to configure MyPBX U5XX,like the general preferences, business hours, feature codes, voicemail settings 6.6.1 General Preferences In this page, there are some general settings of MyPBX www.yeastar.
MyPBX U5XX Administrator's Guide Figure 6-53 1) General · Ring Timeout Number of seconds to ring a device before handling the call as per the extension‟s Follow Me settings . Default value is 30s. .MAX call duration The absolute maximum amount of time permitted for a call. A setting of 0 disables the timeout. Default value is 6000s. .Maximum concurrent calls Maximum concurrent calls limits. Default value 0 means no limit · Music on hold Used to set hold music for the system.
MyPBX U5XX Administrator's Guide Note: please reboot the system to take it effect. · HTTP bind port/Web Access Port Port to use for HTTP sessions; Default: 80 Note: please reboot the system to take it effect. · FXO Mode FXO port‟s operation mode . · Virtual Ring Back Tone It‟s only for GSM /UMTS trunk. Once enabled, when the caller call out with GSM/UMTS trunks, the caller will only hear the virtual ring back tone generated by the system before callee answers the call.
MyPBX U5XX Administrator's Guide · User Extensions The default value is 500 to 616 · Ring Group Extensions The default value is 620 to 629 · Paging Group Extensions The default value is 630 to 639 · Conference Extensions The default value is 640 to 659 · IVR Extensions The default value is 660 to 679 · Queue Extensions The default value is 680 to 689 6.6.2 Business Hours Business hours including „holiday configuration‟ is used to control the incoming calls, we can configure it in this page.
MyPBX U5XX Administrator's Guide 1) General · Enable or Disable Business Hours Click it to enable it or not on web directly · Enable Office Closed Timing By dialing *81 (*81 is default) on an extension will force the office time closed for the device whatever the general setting is. · Enable Office Timing By dialing *82 (*82 is default) on an extension will force the office time enalbed for the device whatever the general setting is.
MyPBX U5XX Administrator's Guide Figure 6-55 1) General · One Touch Record A user may initiate or stop call recording by dialing *1 during a call. (*1 is default setting) · Extension for Checking Voicemail Users can check their Voicemail by dialing *2 on their phone (*2 is default setting). · Voicemail for Extension Users can leave a voicemail to other extensions by dialing # on their phone or the incoming call could be forwarded to an extension‟s voicemail directly. (# is default setting).
MyPBX U5XX Administrator's Guide · Attended Transfer Timeout The time out of transferring a call · Blind Transfer Users may blind transfer an incoming call by dialing *03 on their phone (*03 is default setting).
MyPBX U5XX Administrator's Guide Defines the number of seconds that a call can be parked before it is recalled to the station that parked it . 3) Call Forwarding Preferences · Reset to Defaults Users may reset all call forward defaults by calling *70 on their phone (*70 is default setting). Note: When reset to defaults.
MyPBX U5XX Administrator's Guide e.g.: by dialing *74501, all calls will be forwarded to extension 501. · Forward to Voicemail Users may forward the call to Voicemail by calling *074 on their phone (*074 is default setting) · Enable Do Not Disturb Users may enable do not disturb by calling *75 on their phone (*75 is default setting) · Disable Do Not Disturb Users may disable do not disturb by calling *075 on their phone (*075 is default setting) 6.6.
MyPBX U5XX Administrator's Guide Set the maximum length of a single voicemail message. · Min Message Time Set the minimum length of a single voicemail message. Messages below this threshold will be automatically deleted. · Ask Caller to Dial 5 If this option is set, the caller will be prompted to press 5 before leaving a message. · Operator Breakout from Voicemail If this option is set, the caller can jump out of the voicemail and go to the destination (IVR) you set by dialing “0”.
MyPBX U5XX Administrator's Guide . Allow Users to Review Messages Allow callers to review their recorded message before sending it to voicemail. 2) SMTP Settings for Voicemail Note: If you want to send voicemail messages as email attachments, please configure this section. Figure 6-57 · E-mail Address The E-mail Address that MyPBX will use to send voicemail.
MyPBX U5XX Administrator's Guide 6.7 Advanced Settings 6.7.1 SIP Settings Figure 6-58 1) General · UDP Port Port use for sip registrations, Default is 5060. · TCP Port Port use for sip registrations, Default is 5060. · TLS Port Port use for sip registrations, Default is 5061. · RTP Port Start Beginning of RTP port range · RTP Port End End of RTP port range · DTMF Mode Set default mode for sending DTMF. Default setting: rfc2833 www.yeastar.
MyPBX U5XX Administrator's Guide · Max Registration/Subscription Time Maximum duration (in seconds) of a SIP registration. Default is 3600 seconds. · Min Registration/Subscription Time Minimum duration (in seconds) of a SIP registration. Default is 60 seconds. · Default Incoming/Outgoing Registration Time Default Incoming/Outgoing Registration Time: Default duration (in seconds) of incoming/outgoing registration.
MyPBX U5XX Administrator's Guide Figure 6-59 2) NAT Note: Configuration of this section is only required when using remote extensions. · Enable STUN STUN (Simple Traversal of UDP through NATs) is a protocol for assisting devices behind a NAT firewall or router with their packet routing. · STUN Address The STUN server allows clients to find out their public address, the type of NAT they are behind and the internet side port associated by the NAT with a particular local port.
MyPBX U5XX Administrator's Guide · Local Network Identification Used to identify the local network using a network number/subnet mask pair when the system is behind a NAT or firewall. Some examples of this are as follows: '192.168.0.0/255.255.0.0' : All RFC 1918 addresses are local networks; '10.0.0.0/255.0.0.0' : Also RFC1918; '172.16.0.0/12':Another RFC1918 with CIDR notation; '169.254.0.0/255.255.0.0' : Zero conf local network. Please refer to RFC1918 for more information.
MyPBX U5XX Administrator's Guide a-law: A PSTN standard codec, used outside of North America, that provides very good voice quality and consumes 64kbit/s in each direction (receiving and transmitting) of a VoIP call. GSM: A wireless standard codec, used worldwide, that provides adequate voice quality and consumes 13.3kbit/s in each direction (receiving and transmitting) of a VoIP call. GSM is supported by many VoIP phones.
MyPBX U5XX Administrator's Guide Figure 6-62 5) Advanced Settings · From Field Where to get the caller ID in sip packet. · To Field Where to get the DID in sip packet. · 180 Ringing It is set when the telecom provider needs. Usually it is not needed. · Qualify Send check alive packets to the sip provider. · Remote Party ID Whether send Remote-Party-ID on SIP header. Default no. · Allow Guest Whether allow anonymous registration extension. Default: no.
MyPBX U5XX Administrator's Guide The min refresh interval, which mustn't be less than 90s · Sesstion-refresher Choose sesstion-refersher, the default is Uas 6.7.2 IAX Settings Figure 6-63 1) General · Bind Port Port use for IAX2 registrations, Default is 4569. · Bandwidth Low/medium/high with this option you can control which codec to be used. · Min Registration Time Minimum duration (in seconds) of a IAX2 registration. Default is 60 seconds.
MyPBX U5XX Administrator's Guide GSM: A wireless standard codec, used worldwide, that provides adequate voice quality and consumes 13.3kbit/s in each direction (receiving and transmitting) of a VoIP call. GSM is supported by many VoIP phones. SPEEX: Speex is an Open Source/Free Software patent-free audio compression format designed for speech. The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs.
MyPBX U5XX Administrator's Guide 6.7.4 Callback Settings MyPBX allows caller A to dial an inbound route number, and after hearing the ring, A can hang up the call or wait for MyPBX to cut off the call, then MyPBX will call A with this number. When A pick up the call, A can dial the number he wants to call; MyPBX will call the number with its outbound route. Note: 1. If you‟d like to use callback feature, please make sure if it‟s enabled on the inbound route setting panel. 2.
MyPBX U5XX Administrator's Guide Step 2: Create Callback number Figure 6-67 Step 3: Create Callback Rules You will need to create callback rules when the system should strip or add digits. Figure 6-68 · Trunk Name Choose the trunk with callback rules · Strip digits from front Define how many digits will be stripped from the call in number before the callback is placed.
MyPBX U5XX Administrator's Guide 6.7.5 DNIS Settings DNIS (Dialed Number Identification Service) is a telephone service that identifies for the receiver of a call the number that the caller dialed Figure 6-69 Note: If DID is not configured here, all the calls via this trunk will show the DNIS instead of the original caller ID 6.7.
MyPBX U5XX Administrator's Guide Figure 6-70 1) General · DISA Name Give this DISA application a name to help you identify it. · PIN # The password for this DISA · Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number. Default is 10 seconds. · Digit Timeout The maximum amount of time permitted between each digit when the user is dialing an extension number. Default is 5 seconds.
MyPBX U5XX Administrator's Guide Figure 6-71 1) Options · Access Code .Dial this code to access PIN. · Prompt for Entry Prompt caller enter the PIN Number. · Prompt for Entry Failure Prompt the caller when an invalid PIN is entered. Figure 6-72 2) PIN User MyPBX can store a number of PIN Users. PIN Users may be used to keep track www.yeastar.
MyPBX U5XX Administrator's Guide of calls in relation to particular activities or clients. They can also be used to keep track of calls by particular users or sets of users. • PIN entered are checked against those stored by the system. If an invalid PIN is entered, the PIN is requested again. • The system administrator can configure certain numbers or types of numbers to require entry of a PIN before you can continue making a call to such a number.
MyPBX U5XX Administrator's Guide Figure 6-74 · Paging Group Number Defines the numbered extension that may be dialed to reach this group. · Duplex Paging is typically one way for announcements only. Checking this will make paging duplex, allowing all users in the group to talk and be heard by all. 6.7.9 SMS Settings It‟s allowed for SMS feature when GSM/UMTS modules are installed.
MyPBX U5XX Administrator's Guide Figure 6-76 2) Enable Email to SMS If you enable this, you can use MyPBX to send out message by sending an email to the specified address. Figure 6-77 · Enable Country Code If you want to add country code before the dialed numbers, please tick this. · Country Code The country code to be add before the dialed numbers.
MyPBX U5XX Administrator's Guide Figure 6-78 Note: 1. If you want to use “SMS to Email”, please configure POP3 setting. 2. If you configure the POP3 setting, MyPBX will download emails from the mail server regularly. Once downloaded, the emails will be deleted from the mail server. · Email Address This email address will be used to: 1. Send email to the addresses listed on “SMS to Email” setting. 2. Receive email and send the text of the email to the target mobile number by SMS.
MyPBX U5XX Administrator's Guide 7 Reports Click to access We can check the call detailed logs for counting and system log for debugging 7.1 Call Logs The call Log captures all call details, including call time, caller number, callee number, call type, call duration, etc. An administrator can search and filter call data by filter the call logs by call date, caller/callee, trunk, duration, billing duration, status, communication type and Pin User. Figure 7-1 7.2 System Logs Figure 7-2 www.yeastar.
MyPBX U5XX Administrator's Guide You can download and delete the system logs of MyPBX. 1) Options · Enable Hardware Log Save the infomation of hardware; (up to 4 log files) · Enable Normal Log Save the prompt information; (up to 16 log files) · Enable Web Log Save the history of web operations (up to 2 log files) · Enable Debug Log Save debug information (up to 2 log files) We can also enable the SIP/RTP/E1 debug, it‟s very useful for checking problems.
MyPBX U5XX Administrator's Guide 9. Use MyPBX Figure 9-1 9.1 Make outbound call To make an outbound call, we need to add trunk first. There are 3 types of VoIP Trunk: · DigitalTrunk: E1/T/J1 ports of MyPBX, connected to the ISDN provider you need to get the detailed signaling type from the provider before configure the E1 trunk. · VoIP Trunk: Connected to remote VOIP service server. you should get an IP address with user name/ password from the provider.
MyPBX U5XX Administrator's Guide other analog devices to your PBX FXO (Foreign Exchange Office) is an interface that connects to a phone line to supply your PBX with access to a public telephone network. FXO interfaces use FXS signaling. FXO interfaces allow you to connect your PBX to real analog phone lines. 9.1.1 Sample Routing via E1 Trunk Let‟s route all inside extensions through an E1 trunk by dialing 9. In Outbound Routes, add a new outbound route as below.
MyPBX U5XX Administrator's Guide Note: Setting number prefix to wild card X. and setting Strip to 0 digits from the front will allow all calls to go through this outbound route directly. 9.1.2 Sample Routing via VoIP Trunk Let‟s configure all inside extensions to dial „0‟ through the VoIP Trunk. 1. Add VoIP service provider Before we do add this, please make sure you have a VoIP Trunk account. Trunks VoIP Trunk SIP Trunk Enter your account information on this page, and click Save. Figure 9-2 www.
MyPBX U5XX Administrator's Guide 2. Add Outbound Routes As we can see from the Outbound Route of „voipout‟, all phone numbers starting with 0 will have their first digit stripped off (digit 0) and will be sent to the SIP Trunk. Figure 9-3 Now that we have added two outbound dialing rules, any call starting with 9 will be routed to the PSTN, and any number starting with 0 will be routed to the SIP Trunk. www.yeastar.
MyPBX U5XX Administrator's Guide 9.2 Incoming call 9.2.1 Sample Routing to an IVR Let‟s configure an incoming call to route to the IVR. In the IVR itself, let‟s configure digit 0 to route the call to extension 500, and digit 1 to route the call to extension 501. 1. Add IVR To add a new IVR, go to IVR Create New IVR Figure 9-4 www.yeastar.
MyPBX U5XX Administrator's Guide 2. Add Inbound Routes As we can see from the Inbound Route of „allin‟, all incoming calls will be sent to the IVR. Figure 9-5 www.yeastar.
MyPBX U5XX Administrator's Guide APPENDIX A FAQ Q1. How to Register SIP device？ A1: 1) Register SIP soft phone Download the x-lite softphone from counterpath website www.counterpath.com After install the x-lite, right click the panel and select the SIP Account setting and then configure it. Display Name: 500 User Name: 500 Password: 500 Authorization Name: 500 Domain: 192.168.5.150 2) Register IP Phone (for example, Yealink‟s T28 IP Phone) a) Connect the T28‟s Internet port to the switch.
MyPBX U5XX Administrator's Guide APPENDIX B MyPBX Security Configuration Guide VoIP attacks, although it is not an everyday occurrence, it does exist. While using VoIP, system security is undoubtedly one of the issues we care about most. But with the appropriate configuration, and some basic safety habits, we can improve the security of the telephone system. Moreover, the powerful built-in firewall function in MyPBX is adequate to enable the system to run safely and stably.
MyPBX U5XX Administrator's Guide 1.2 Change the default password for the web GUI System System PreferencesChange Password Figure B-2 2. Disable SSH on LAN Settings Page 2.1 Disable SSH Select LAN SettingsEnable SSH. If external debugging isn‟t required, please select “No”. Figure B-3 2.2 Change the default password for SSH We can use the Linux command passwd to change root password of MyPBX. 1. Login via putty.exe www.yeastar.
MyPBX U5XX Administrator's Guide Figure B-4 2. The default username is root and the default password is ys123456. Figure B-5 3. Step 2 use command passwd to change the root‟s password Figure B-6 www.yeastar.
MyPBX U5XX Administrator's Guide 3. Security Configuration for Extensions 3.1 Change the default SIP Port PBXBasic settingsSIP SettingsGeneralUDP Port Figure B-7 3.2* Disable guest calls PBXBasic settingsSIP SettingsAdvanced SettingsAllow Guest www.yeastar.
MyPBX U5XX Administrator's Guide Figure B-8 3.3* Security Configuration for remote extensions If remote registration isn‟t required, please disable it. PBXExtensionsFXS/VoIP Extensions VoIP ExtensionsGeneralVoIP Settings Figure B-9 3.4 Set an enhanced password and enable IP restriction for extensions 1) Set a new extension password at the higher security level, e.g. AjK5Up1G. PBXExtensionsFXS/VoIP Extensions VoIP ExtensionsGeneralPassword Figure B-10 www.yeastar.
MyPBX U5XX Administrator's Guide 2) Enable IP restriction and enter the permitted “IP address/Subnet mask”, e.g. 192.168.5.136. Figure B-11 4. Set up Proper Firewall Rules Note: Please backup the configurations on backup and restore page before you go ahead. In the case that you lock the device, you can reset to factory default and restore the previous configurations. Below example rules works with MyPBX firmware version 2.15.xx.xx or higher versions. Step 1. Enable firewall on firewall page of MyPBX.
MyPBX U5XX Administrator's Guide Figure B-12 Step 2. Add a common rule to accept local network access. Create a common rule to allow the all the IP addresses of the local phones to access MyPBX server. For example, if the IP addresses of the local network are 192.168.5.1-254, the configurations could be as below: Name: LocalNetwork Protocol: BOTH Port: 1:65535 IP: 192.168.5.0/255.255.255.0 Action: Accept Figure B-13 Step 3.
MyPBX U5XX Administrator's Guide Set up the firewall rule to allow the public IP address of remote extensions to access MyPBX server. e.g.110.111.132.6, the configurations could be as below: Name: Remote Extension Protocol: BOTH Port: 1:65535 IP: 110.111.132.6/255.255.255.255 Action: Accept Figure B-14 Step 4. Configure auto blacklist rules Auto blacklist rules: the Server would add the IP address to the blacklist automatically if the number of the packets it sends exceed the rule you configured.
MyPBX U5XX Administrator's Guide Rule No.2: Port: 5060 Protocol: UDP IP Packets: 40 Time Interval: 2 seconds Figure B-16 Add an auto blacklist rule for Port:8022 Rule No.3 Port: 8022 Protocol: TCP IP Packets: 5 Time Interval: 60 seconds Figure B-17 Step 5. Add a Firewall Rule for VoIP trunk registration Note: If there is no VoIP trunk, this rule is not required.
MyPBX U5XX Administrator's Guide Protocol: UDP Port: 5060: 5060 IP: 110.5.14.6/255.255.255.255 Action: Accept Figure B-18 Step 6. Add a firewall rule to accept the remote access of HTTP port. For example, if the remote access IP is 110.5.14.6, and the port is 80, the configuration could be as below. Name: RemoteHTTP Protocol: TCP Port: 80:80 IP: 110.5.14.6/255.255.255.255 Action: Accept www.yeastar.
MyPBX U5XX Administrator's Guide Figure B-19 Step 7. Add a firewall rule to accept remote access of SSH port. For example: if the remote access IP is 110.5.14.6 and the port is 8022. Note: If the remote access of SSH port is not needed, this rule is not required. Name: RemoteSSH Protocol: TCP Port: 8022:8022 IP: 110.5.14.6/255.255.255.255 Action: Accept Figure B-20 www.yeastar.
MyPBX U5XX Administrator's Guide Step 8. Add other firewall rules by yourself. For example, if you are using features about email, you should add the firewall rules for the SMTP server and POP3 server. Step 9. Enable Drop all (If this feature is enabled, all the packets and connection that do not match the rules would be dropped.) Note: Before enable this feature, please add a rule to accept the local network access, or the server might not be accessed. Figure B-21 Step 10.
MyPBX U5XX Administrator's Guide Figure B-22 Figure B-23 Step 11. Define the authorized data transmitting rate and drop all other unauthorized hosts. Note: If we setup IP blacklist rules here, those unauthorized hosts will still be able to send SIP packets into MyPBX if the packets transmitting rate is under the rate defined. But as soon as the www.yeastar.
MyPBX U5XX Administrator's Guide transmitting beyond the define rate, the IP will be added into blacklist automatically. This is useful for remote extension who is using dynamic IP address. Remove all the IP blacklist rules if you don‟t allowed any other unauthorized hosts access MyPBX. See as below figure. Note: If „drop all‟ is not enabled, please don‟t remove the IP blacklist rules in case the system security hole. Figure B-24 Figure B-25 www.yeastar.
MyPBX U5XX Administrator's Guide 5*. Alert Settings After enabling alert settings‟, if the device is attacked, the system will notify users the alert via call or e-mail. The attack modes include IP attack and Web Login. 5.1 IPATTACK When the system is attacked by some IP addresses, the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule. Example: Configure to notify extension 500, outbound number 5503301 and E-mail alert@yeastar.com.
MyPBX U5XX Administrator's Guide Figure B-26 5.2 WEBLOGIN Enter the password incorrectly five times when logging in MyPBX Web interface will be deemed as attack, the system will limit the IP login within 10 minutes and notify the user. Example: Configure to notify extension 500, outbound number 5503301 and E-mail alert@yeastar.com. configuration could be as below.
MyPBX U5XX Administrator's Guide Figure B-27 6. Note If the phenomena of toll fraud have been happened in your MyPBX system. We are really sorry about that, then please enhance the protection level of your firewall refer to the above steps. In addition, please change the all password: Web GUI password, SSH password, and all extensions password. www.yeastar.
MyPBX U5XX Administrator's Guide APPENDIX C How to Configure external storage Before External storage can be properly configured, an SMB share folder accessible from MyPBX must be set up on a Windows based machine. Once that has been set up, please follow the steps below. Step 1 Add a new folder, rename it, and set this new folder‟s share Properties according to Figure B-1 Figure C-1 Set up share Properties Step 2 Enter the new folder and create a new text file, then rename this file to status.txt.
MyPBX U5XX Administrator's Guide Figure B-2 External storage Setting Net-Disk Host/IP: Change this to the IP address of the computer where backup files will be stored. Net-Disk Share Name: Change this to the name of the shared folder where backups will be stored. Net-Disk Share Username: The user name used to log into the network share. Leave this blank if it is not required Net-Disk Share Password: The password used to log into the network share.
MyPBX U5XX Administrator's Guide APPENDIX D How to Configure NAT setting When MyPBX is behind a NAT(firewall),you need to configure NAT setting on MyPBX if you want to use a remote extension. Please follow section 1 or 2 below depending on your network configuration. 1. If MyPBX is connected to a local network, you must set up port forwarding on your router. Specifically, you must map port 5060 (default SIP port) and port 10001-10200 (default RTP port range) as UDP ports.
MyPBX U5XX Administrator's Guide Figure D-2 MyPBX Network setting 2. If MyPBX has a public IP, (i.e.
MyPBX U5XX Administrator's Guide APPENDIX E How to Use Auto Provision Step1. Disable DHCP Server on your local network. E.g. Disable DHCP Server on Linksys Router. Figure E-1 Step2. Enable DHCP Server on MyPBX. Login MyPBX web interface, System Settings DHCP Server Enable DHCP Server. www.yeastar.
MyPBX U5XX Administrator's Guide Figure E-2 Step3. Configure phones on MyPBX auto-provision page. 1. Login MyPBX web interface, PBX Extensions Phone Provisioning Add Phone. Figure E-3 2. Fill in the phone detail message on the pop-up windows. Input IP Phone‟s MAC address, configure Name, Call waiting, Line, Extension, Label, Line active for the phone. www.yeastar.
MyPBX U5XX Administrator's Guide Figure E-4 Step4. Turn on the power and connect the network cable to IP Phone. Remark: The factory default setting of DHCP for IP Phone is enable, so you can skip this step to step 5. If the DHCP is disabled, please follow below step to enable it. (e.g.: Yealink‟s IP Phone). 1. Login IP phone‟s web page. 2. Enable DHCP. Figure E-5 Step5. Finish. www.yeastar.
MyPBX U5XX Administrator's Guide APPENDIX F How Do I Configure Distinctive Ring Tones Step1: On your IP phone, navigate to the Phone settings web configuration page and find the Distinctive Ring Tone section. For each custom ring tone, enter the Internal Ringer Text (can be digits or text) to trigger the ring tone. For example, you may enter “Family”. e.g.: Yealink‟s IP phone. Figure F-1 Step2. Configure the „Distinctive Ringtone‟ on MyPBX.
MyPBX U5XX Administrator's Guide Figure F-2 Step3. Finish. www.yeastar.
MyPBX U5XX Administrator's Guide APPENDIX G How to Use Email to SMS How to use Email to SMS You need to send an email to the specified email address (you set in Email Settings. In this case, it is lears@yeastar.com).The content of this email will be sent to the number you want as message. The subject (title) of the email will determine the number. Here are some examples of the formats to the subject of the email. Example: 1. Send message with no PIN code and default GSM port.
MyPBX U5XX Administrator's Guide Figure G-2 3. Send message with PIN code and default GSM port. Format: 500:pincodenumber-phonenumber if the subject is "500:987-12345678", the text of this email(“Welcome to Yeastar!”) will be sent to number "12345678" through the first available GSM trunk("987" is the pin code set by administrator). Figure G-3 4. Send message with PIN code and specified GSM port.
MyPBX U5XX Administrator's Guide APPENDIX H How to Use DID Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a feature offered by telephone companies for use with their customers' private branch exchange (PBX) systems. In DID service the telephone company provides one or more trunk lines to the customer for connection to the customer's PBX and allocates a range of telephone numbers to this line (or group of lines) and forwards all calls to such numbers via the trunk.
MyPBX U5XX Administrator's Guide [12345-9] : Any digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The „.‟ Character will match any remaining digits. For example, 9011. will match any phone number that starts with 9011, excluding 9011 itself. The „!‟ will match none remaining digits, and causes the matching process to complete as soon as it can be determined that no other matches are possible.
MyPBX U5XX Administrator's Guide Figure H-2 Example 2: Step1: You set the DID number (6001-6099 in this example). Step2: You set the Extension (6001-6099 in this example). The configuration of this example means when the incoming call with DID number 6001 to 6099 will go to the destination 6001 to 6099(number 6001 to extension 6001, number 6002 to extension 6002). The destination you set below will be disabled if you set the Extension. www.yeastar.
MyPBX U5XX Administrator's Guide Figure H-3 www.yeastar.
MyPBX U5XX Administrator's Guide APPENDIX I How to Use BLF Key to Choose the PSTN line MyPBX allows you to choose the specific PSTN line to make outbound call by pressing the BLF key on the IP Phone. Follow the steps to do the configuration with your Yealink phone 1. We want to choose pstn1 or pstn2 to call out. Figure I-1 2. Configure the IP Phone: Figure I-2 Test When you press DSS Key 1/2, the phone will connect to pstn1/pstn2 line. If pstn1/pstn2 is not busy, you will hear the dial tone.
MyPBX U5XX Administrator's Guide APPENDIX J How to Enable Auto Recording MyPBX Enterprise allows you to record the calls automatically. Here is the guide for you to use it. J.1 Login From your web browser, input the IP address of the MyPBX server. Login the system with the monitor account: User Name: monitor Password: password Figure J-1 J.2 Recording Settings 1) General Preferences Enable this function here. You can tick: a. Record Inbound calls www.yeastar.
MyPBX U5XX Administrator's Guide b. Record Outbound calls c. Record Internal calls d. Record Callback calls. 2) Apply To · Trunks Recording When ticked, all calls through the selected trunks will be recorded. · Extensions Recording When ticked, all calls made by the selected extensions will be recorded. Figure J-2 J.3 Recording Logs · Start Search You are able to search the record by Start Date to End Date, Extension, Trunk, Duration and Communication Type.
MyPBX U5XX Administrator's Guide You can play, download or delete the recording files. Figure J-3 J.4 Share setting Use this setting to share the recording file on the network. · User Name The user name to check the file · Password The password to the user name · Share Name The name of the folder showed on the network. Figure J-4 For WIN 7/Vista user. please modify the registry before checking the shared file : www.yeastar.
MyPBX U5XX Administrator's Guide Step1: Start->Run->regedit Step2: Modify the value of “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\ LmCompatibilityLevel “ to “1”. If” LmCompatibilityLevel” doesn‟t exit, create a Dword value “LmCompatibilityLevel “ = 1 You can check the recording file on the network by Explorer/Resource Manager Run: \\ IP of MyPBX In the picture below, the IP is 192.168.5.101 Figure J-5 www.yeastar.
MyPBX U5XX Administrator's Guide Figure J-6 If you change the password of the share folder, the network users may not be able to check the shared files then. Please step1: step2: step3: ask the network user to try: Start-> Run -> cmd net use * /del (the is a space behind *) Visit the device again with new password J.5 Password Setting You can change the password of the account “monitor” here. Figure J-7 www.yeastar.
