Copyright © 2015 YEALINK NETWORK TECHNOLOGY CO., LTD. Copyright © 2015 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format.
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. This equipment is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
This telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz to 1.93GHz frequency range. Installation of this equipment is subject to notification and coordination with UTAM. Any relocation of this equipment must be coordinated through and approved by UTAM. UTAM may be contacted at 1-800-429-8826.
Yealink W52P IP DECT phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
Yealink W52P IP DECT phones conform to Generic Access Profile (GAP) standard to support some features (e.g., Call Encryption and Registration Management) defined in the GAP. It should be noted that Yealink W52P IP DECT phones are not compatible with the base station and handset from other manufacturers.
About This Guide Yealink W52P IP DECT phone is a full-featured mobile device, which can provide reliable and convenient wireless voice communications. In addition, it provides many widely accepted benefits of the DECT standard, including high security, scalability, and low power consumption to better meet your requirements. This guide provides everything you need to quickly use your new phone. First, verify with your system administrator that the network is ready for phone configuration.
User Guide for the W52P IP DECT Phone The following section is new for this version: Base Restart on page 48 Off Hook Hot Line Dialing on page 55 Network Conference on page 62 Major updates have occurred to the following sections: Handset Registration on page 15 Date and Time on page 29 Anonymous Call on page 64 Anonymous Call Rejection on page 67 Call Transfer on page 60 Menu Structure on page 78 Appendix A - Time Zones on page 79 As of firmware version 73, the foll
About This Guide Major updates have occurred to the following sections: Packaging Contents on page 1 Connecting the W52P Base Station on page 3 Major updates have occurred to the following sections: Charging the Handset on page 6 Call Transfer on page 60 Troubleshooting on page 73 The following section is new for this version: Repeater Mode on page 50 Major updates have occurred to the following section: Auto Intercom on page 47 Major updates have occurred to the following secti
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Table of Contents About This Guide .....................................................................vii In This Guide ........................................................................................................................ vii Summary of Changes ......................................................................................................... vii Changes for Release 73, Guide Version 73.27 .............................................................
User Guide for the W52P IP DECT Phone Locating a Handset............................................................................................................ 21 Switching Silent Mode On/Off .......................................................................................... 21 Menu Guidance ................................................................................................................. 21 Main Menu ...............................................................................
Table of Contents Call Features ........................................................................... 53 Placing Calls ....................................................................................................................... 53 Placing Internal Calls ...................................................................................................... 54 Placing External Calls .....................................................................................................
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Getting Started This chapter provides basic installation instructions and information for obtaining the best performance with the W52P IP DECT phone. Topics include: Packaging Contents Connecting the W52P Base Station Setting up the W52P/W52H Handset Setting up the Charger Cradle Charging the Handset If you require additional information or assistance with your new phone, contact your system administrator.
User Guide for the W52P IP DECT Phone 2 W52P/W52H Handset Charger Cradle Power Adapter Two Rechargeable Batteries
Getting Started Ethernet Cable Belt Clip Quick Start Guide Check the package before installation. If you find anything missing, contact your system administrator. You have two options for power and network connection of the base station. Your system administrator will advise you which one to use. AC power (Optional) Power over Ethernet (PoE) Note Please pay attention to the radio coverage of the base station.
User Guide for the W52P IP DECT Phone and the Internet port in your network or the switch/hub device port. Power over Ethernet Using a regular Ethernet cable, the base station can be powered from a PoE-compliant (IEEE 802.3af) switch or hub. To connect the PoE: 1. Connect the Ethernet cable between the Internet port on the base station and an available port on the in-line power switch/hub. Note If in-line power is provided, you don‟t need to connect the AC adapter.
Getting Started 3. Note Close the battery cover. Do not short-circuit the batteries, as short-circuiting the terminals may damage the batteries or the handset. Do not use a damaged battery, as this may cause an explosion. Battery Information Technology: Nickel Metal Hydride (NiMH) Size: AAA Voltage: 1.2V Capacity: 800mAh We strongly recommend you use the batteries complying with the above parameters.
User Guide for the W52P IP DECT Phone 1. Connect the DC plug on the power adapter to the DC5V port on the charger cradle. 2. Connect the other end of the power adapter into an electrical power outlet. To charge the handset: 1. After setting up the handset and charger cradle, place the handset in the charger cradle. The original handset included in the W52P package is pre-registered to the base station. After charging, the handset is ready for use.
Getting Started 25% Charged 10% Charged Almost Flat 7
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Overview This chapter provides the overview of the W52P IP DECT phone. Topics include: Base Station Description Handset Description Displaying Information on LCD Screen Icon Instructions If you require additional information or assistance with your new phone, contact your system administrator. After the base station starts up successfully and the handset is registered to the base station, all LEDs on the base station illuminate green in sequence.
User Guide for the W52P IP DECT Phone Item Description Indicates the network status: ③ Network Status LED Slow flashes green when the network is unavailable. Illuminates solid green when the network is available. Indicates the power status of the base station: Slow flashes green when the base station is during the firmware upgrading process. ④ Power Indicator LED Slow flashes green when the base station is during the resetting process. Illuminates solid green when the base station is powered on.
Overview Hardware component instructions of the W52P/W52H handset are: Item ① Earpiece ② LCD Screen ③ Soft Keys Description Outputs audio during the earpiece call. Shows call information, handset status icons, prompt messages and so on. Label automatically to identity their context-sensitive features. Switches between the earpiece and speakerphone ④ Speakerphone Key modes. Answers an incoming call. ⑤ Headset Connector Connects a headset. Answers an incoming call.
User Guide for the W52P IP DECT Phone The idle screen may be shown as below: Status Line Text Line Soft Key Line The LCD screen is divided into three parts: status line, text line and soft key line. The information shown in the status line: On hook (idle) — displays the signal strength indicator, internal handset number and battery status. Off hook — displays line ID.
Overview Icons appearing on the LCD screen are described in the following table: Icon Description Anonymous Call Anonymous Call Rejection Missed Call Voice Mail Keypad Lock Silent Mode Do Not Disturb Call Forward Call Hold Call Mute Unassigned Outgoing Line Unusable Line Loudspeaker On Headset Mode On Normal Call 13
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Basic Operations This chapter provides you with the basic operating instructions of the W52P IP DECT phone. Topics include: Handset Registration Basic Network Settings Checking System Status Account Registration Turning Handset On/Off Adjusting Ringer Volume Locking/Unlocking Keypad Locating a Handset Switching Silent Mode On/Off Menu Guidance If you require additional information or assistance with your new phone, contact your system administrator.
User Guide for the W52P IP DECT Phone indicates the handset is registered successfully. After successful registration, an internal handset number and handset name appear on the LCD screen. You can also enable the registration mode of the base station via web user interface at the path Status->Handset&VoIP->Registered New Handsets. To de-register a handset via the handset: 1. Press to enter the main menu. 2. Select 3. Enter the system PIN (default: 0000). 4. Press the Done soft key.
Basic Operations To select the base station via the handset: 1. Press 2. Select to enter the main menu. ->Registration->Select Base. The LCD screen displays all base stations the handset registered to and the Bestbase option. The radio box of the currently used base station is marked. 3. Press or to highlight the desired base station or the Bestbase option, and then press the Select soft key. The handset begins to search for base station.
User Guide for the W52P IP DECT Phone 6. Enter the valid values in the Primary DNS and Secondary DNS fields respectively. 7. Press the Save soft key to accept the change. If you are using an xDSL modem, you can connect your base station to the Internet via PPPoE mode. Set the Internet port as a PPPoE port. The PPPoE port will perform a PPP negotiation to obtain the IP address. Contact your system administrator for the PPPoE user name and password. To configure PPPoE via the handset: 1.
Basic Operations The LCD screen displays the network settings. To check the handset status via the handset: 1. Press 2. Select to enter the main menu. ->Handset. The LCD screen displays the status information of the handset. 3. Press or to scroll through the static information. To check the line status via the handset: Do one of the following: - Press the Line soft key when the handset is idle to check the line status directly. - Press Select to enter the main menu. ->Line Status.
User Guide for the W52P IP DECT Phone To turn the handset on via the handset: Do one of the following: - Long press until the LCD screen lights up. - Place the handset in the charger cradle. The handset will be turned on automatically. To turn the handset off via the handset: 1. Long press again when the handset is idle. You can adjust the ringer volume of your handset according to the noise level of the surrounding environment.
Basic Operations To unlock the keypad via the handset: 1. Long press again until the LCD screen prompts “Keypad Unlocked”. The keypad is unlocked and the Note icon disappears from the idle screen. If the keypad is locked, only the emergency numbers can be dialed out. You must enter the emergency number continuously. To place emergency calls, you should configure the emergency numbers in advance. For more information, refer to Emergency Numbers on page 43.
User Guide for the W52P IP DECT Phone provides you with some basic guidance of accessing and navigating the menu. For a quick overview of features of each menu, refer to Menu Structure on page 78. The handset menu has a number of levels. The main menu is the top-level menu, which consists of six menu items: Status, Intercom, Voice Mail, Call Features, Directory and Settings. To enter the main menu via the handset: 1. Press when the handset is idle.
Basic Operations To return to the idle screen via the handset: 1. Long press to quickly exit the menu and return to the idle screen. If you do not press any key in a period of time, the LCD screen will automatically exit the menu and return to the idle screen. Note When you are navigating the menu, the LCD screen will automatically exit the menu if an incoming call arrives. The incoming call can be handled as usual. When the call is terminated, the LCD screen will return to the idle screen.
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Phone Settings This chapter provides you with some instructions on how to change the settings of your phone.
User Guide for the W52P IP DECT Phone The handset will be assigned a name by default if successfully registered to the base station. You can personalize the handset name. To rename the handset via the handset: 1. Press to enter the main menu. 2. Select 3. Edit the current name in the Rename field. 4. Press the Save soft key to accept the change. ->Handset Name. The handset supports displaying text in different languages.
Phone Settings To adjust ringer volume using the menu via the handset: 1. Press to enter the main menu. 2. Select 3. Press 4. Press the Save soft key to accept the change or the Back soft key to cancel. ->Audio->Ring Tones->Volume. or to decrease/increase the ringer volume. Advisory tones are acoustic signals of your handset, which inform you of different actions and states.
User Guide for the W52P IP DECT Phone The screen saver of the handset is designed to protect your LCD screen by filling it with an analog clock. You can enable the screen saver to protect the LCD screen if you do not use your handset for a long time. When the screen saver is enabled, an analog clock will be activated and appear on the LCD screen if the handset is idle for approximately 10 seconds. To configure screen saver via the handset: 1. Press to enter the main menu. 2. Select 3.
Phone Settings Notification light is used to indicate voice mails and missed calls. When the handset receives a voice mail or misses a call, the message key LED flashes red. You can configure the notification light to indicate the voice mails or missed calls respectively. To configure notification light via the handset: 1. Press 2. Select 3. Press to enter the main menu. ->Display->Notification Light. or to select the desired value from the Voice Mail field.
User Guide for the W52P IP DECT Phone You can configure the time format and date format respectively. The handset supports two time formats (12 Hour or 24 Hour) and seven date formats. The available date formats are listed in the following table: Date Format Example(2014-5-28) WWW MMM DD Wed. May 28 DD-MMM-YY 28-May-14 YYYY-MM-DD 2014-05-28 DD/MM/YYYY 28/05/2014 MM/DD/YY 05/28/14 DD MMM YYYY 28 May 2014 WWW DD MMM Wed. 28 May To configure date and time manually via the handset: 1.
Phone Settings To configure the DST automatically via web user interface: 1. Click on Phone->Preference. 2. Mark the Automatic radio box in the Daylight Saving Time field. 3. Select the desired time zone from the pull-down list of Time zone. 4. Select the desired time zone name from the pull-down list of Location. The pull-down list of Location displays the corresponding time zone names for the time zone you selected.
User Guide for the W52P IP DECT Phone The phone will use the daylight saving time of the selected location. Note If the location you select does not use daylight saving time, the fields of Start Date, End Date and Offset will be left blank. To configure the DST manually via web user interface: 1. Click on Phone->Preference. 2. Mark the Enabled radio box in the Daylight Saving Time field. 3. Do one of the following: - Mark the radio box of By Date in the Fixed Type field.
Phone Settings To disable the DST via web user interface: 1. Click on Phone->Preference. 2. Mark the Disabled radio box in the Daylight Saving Time field. 3. Click Confirm to save the change. There are two types of shortcut on the handset: changeable and unchangeable shortcuts. A feature is pre-assigned to each shortcut. For example, long press turn on/off the silent mode, long press to lock/unlock the keypad, press to to access the directory and so on.
User Guide for the W52P IP DECT Phone and numbers can be freely added, deleted and edited. You can store up to 100 contacts per handset, each with a name, a mobile number and an office number. You can also dial a contact from the local directory. This allows you to place calls without having to dial the number manually. The directory entries are usually sorted in alphabetical order by the name attribute. Spaces and digits take first priority. The sort order is as follows: 1. Space 2. Digits (0-9) 3.
Phone Settings To make a space via the handset: 1. Press when the input method is not “123”. To move the cursor via the handset: 1. Press or to move the cursor. To delete a wrong input character via the handset: 1. Position the cursor to the right of the wrong input character. 2. Press the Del soft key to delete the character. You can add contacts to your local directory manually or from the call history. You can also add contacts to your local directory from the remote phone book.
User Guide for the W52P IP DECT Phone To edit a contact in the local directory via the handset: 1. Press to enter the main menu. 2. Select . 3. Press or 4. Press the Options soft key, and then select Edit. 5. Edit the values in the Name, Number and Mobile fields respectively. 6. Press the Save soft key to accept the change. to highlight the desired entry. You can delete a contact or all contacts from the local directory. To delete a contact via the handset: 1.
Phone Settings contact from the result list. To place a call from the local directory via the handset: 1. Press 2. Select . 3. Press or 4. Do one of the following: - to enter the main menu. Press to highlight the desired entry. , if only one number is stored for the contact in the local directory, the phone will dial out the number directly. - Press , if both the office number and the mobile number are stored for the contact in the local directory, the screen will display two numbers.
User Guide for the W52P IP DECT Phone To delete all entries from the blacklist via the handset: 1. Press to enter the main menu. 2. Select 3. Press the Options soft key, and then select Delete All. ->Telephony->Caller Blacklist. The LCD screen prompts “Delete All?”. 4. Press the Yes soft key to delete all entries or the No soft key to cancel. To place a call from the blacklist via the handset: 1. Press 2. Select 3. Press 4. Press to enter the main menu. ->Telephony->Caller Blacklist.
Phone Settings contacts in the remote phone book are displayed on the LCD screen. 4. Select the desired contact from the remote phone book. 5. Do one of the following: - Press , if only one number is stored for the contact in the remote phone book, the phone will dial out directly. - Press , if both the office number and the mobile number are stored for the contact in the remote phone book, the screen will display two numbers. Press or Press to highlight the desired number. to dial out.
User Guide for the W52P IP DECT Phone To add an entry to the blacklist from the call history via the handset: You can block the incoming calls from the entry by adding it to the blacklist. For more information on blacklist, refer to Blacklist on page 37. 1. Press the History soft key when the handset is idle. The LCD screen displays 4 call history lists: All Calls, Outgoing Calls, Missed Calls and Accepted Calls. 2. Press or to highlight the desired list, and then press the OK soft key.
Phone Settings 2. Press or to highlight the desired list, and then press the OK soft key. The LCD screen displays all entries of the selected list. 3. Press 4. Press or to highlight the desired entry. . Dial plan is a string of characters that governs the way your handset processes the inputs received from your handset keypad. The handset supports the following dial plan features: Replace Rule Area Code Block Out Basic expression syntaxes you need to know: The dot “.
User Guide for the W52P IP DECT Phone You can configure one or more replace rules (up to 20) to remove the specified string and replace it with another string. You can configure a pattern with wildcards (refer to the expression syntax in the table above), so that any string that matches the pattern will be replaced. This feature is convenient for you to dial out a long number.
Phone Settings 1. Click on Phone->Dial Plan->Area Code. 2. Enter the desired values in the Code, Minimum Length (1-15) and Maximum Length (1-15) fields. Note 3. Enter the desired line ID in the Account field or leave it blank. 4. Click Confirm to accept the change. The default values of minimum and maximum lengths are 1 and 15 respectively. You can block some specific numbers (up to 10) from being dialed.
User Guide for the W52P IP DECT Phone After the handset is registered to the base station, you can assign one or more outgoing lines for the handset. The handset can only use the assigned outgoing line(s) to place calls. When multiple outgoing lines are assigned to the handset, the handset uses the first line as the default outgoing line. You can change the default outgoing line of the handset. To assign the outgoing line of the handset via web user interface: 1. Click on Account->Number Assignment. 2.
Phone Settings After the handset is registered to the base station, you can assign one or more incoming lines for the handset. The handset can only receive incoming calls of the assigned incoming line(s). You can assign incoming lines to all handsets registered to the same base station on your handset. To assign the incoming line of the handset via web user interface: 1. Click on Account->Number Assignment. 2. To assign incoming lines, to check the desired account from Line No.
User Guide for the W52P IP DECT Phone 9. Repeat steps 5-8 to assign incoming lines for other handsets. If a line is assigned to multiple handsets as an incoming line, an incoming call to this line will cause these handsets to ring simultaneously, but the incoming call can be only answered by one of them. Speed dial allows you to perform single-digit dialing to predefined numbers. This feature is particularly useful to speed up dialing the numbers that frequently used or hard to remember.
Phone Settings To delete a speed dial number via the handset: 1. Press 2. Select to enter the main menu. ->Telephony->Speed Dial. The LCD screen displays all available speed dial keys. 3. Press or to highlight the desired speed dial key, which is already assigned a number. 4. Press or the Clear Key soft key to delete the assigned speed dial number. To place a call using the speed dial key via the handset: 1. Long press the speed dial key (digit key) when the handset is idle.
User Guide for the W52P IP DECT Phone On (Beep On): Auto intercom feature is on. The handset will answer an incoming internal intercom call automatically and play a warning tone. On (Beep Off): Auto intercom feature is on. The handset will answer an incoming internal intercom call automatically without a warning tone. Off: Auto intercom feature is off. You need to answer an incoming internal intercom call by pressing the Accept soft key. To configure auto intercom via the handset: 1. Press 2.
Phone Settings 3. Press the Yes soft key to reset the handset or the No soft key to cancel. You can reset the base station to factory settings. This will clear all individual settings of the base station (e.g., directory and account registrations). Handset registrations and the system PIN will not be reset to factory defaults. We recommend that you ask your system administrator for advice before resetting your base station. To reset the base station via the handset: 1. Press to enter the main menu. 2.
User Guide for the W52P IP DECT Phone Eco mode+ turns off the transmission power and the radio waves emitted are virtually zero when the phone is in the standby mode. If the eco mode+ is enabled, and there is no signal interaction between the handset and the base station, the color of the signal strength indicator on the idle screen will display in green.
Phone Settings registered to the base station, the handset registered to the base station can be used either in the base station or the repeater coverage area, thereby providing users with greater freedom in mobility. To configure the repeater mode via the handset: 1. Press to enter the main menu. 2. Select 3. Press the Change soft key to check the Repeater Mode checkbox. ->System Settings->Repeater Mode. The LCD screen prompts “Setting takes effect after base reboot. Reboot now or not?”. 4.
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Call Features The W52P IP DECT phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place internal and external calls, answer calls, transfer a call to someone else, or conduct a conference call. This chapter provides operating instructions of the call features.
User Guide for the W52P IP DECT Phone the currently engaged audio devices (earpiece, headset or loudspeaker). The call duration is displayed on the LCD screen while the call is in progress. You can make free internal calls between the handsets registered to the same base station. You can place an internal call to one handset or all handsets registered to the same base station. To place an internal call to one handset via the handset: 1. Press 2. Select to enter the main menu. .
Call Features Enter the desired number using the keypad. Press , or to dial out. If there are multiple lines assigned to your handset as outgoing lines, press the Line soft key to select the desired line and then press or the Dial soft key to dial out. If you do not select a line, the handset uses the default outgoing line to dial out. To place a new call during an active call via the handset: You can place at most two calls on your handset. 1. Press the Ext.Call soft key.
User Guide for the W52P IP DECT Phone Using the headset You can ignore an incoming call by pressing the Silence soft key or reject an incoming call by pressing the on-hook key. Note You can also activate Do Not Disturb mode on a per-line basis to reject all incoming calls of the specified line. Answering When Not in Another Call In all cases, the active call will appear on the LCD screen showing call duration and destination. To answer a call using the earpiece: 1. Press or the Accept soft key.
Call Features 2. Press again. A call to your last dialed number is attempted. To redial a previously dialed number: 1. Press when the handset is idle. The handset displays the dialed phone numbers. 2. Press or to highlight the desired entry. You can press Options->Edit Before Call to edit the phone number or select the desired line by pressing the Line soft key. 3. Press again. You can add local contacts from the redial number list.
User Guide for the W52P IP DECT Phone - Press . - Press . Two calls on Hold: If two calls are placed on hold on the handset, press the Resume soft key to resume the current call. Press Note , or the Swap soft key to swap between two calls. When the call on the handset is placed on hold, placing the handset in the charger cradle will not end the call. You can enable or disable call waiting feature on the handset.
Call Features 2. Select ->Do Not Disturb. The LCD screen displays the incoming lines currently assigned to the handset. 3. Press 4. Press 5. Press the OK soft key to accept the change. The or or to highlight the desired line, and then press the OK soft key. to select Enabled from the Status field. icon on the status line indicates the DND mode is activated. You can press the Line soft key when the handset is idle to check the line status.
User Guide for the W52P IP DECT Phone You can transfer a call to another party in one of the following ways: Blind Transfer: Transfer a call directly to another party without consulting. Semi-Attended Transfer: Transfer a call when receiving the ring-back. Attended Transfer: Transfer a call with prior consulting. To perform a blind transfer: 1. Press the Options soft key during a call, and then select Transfer. You can also press directly. 2.
Call Features select the desired number and press 3. Press or the OK soft key to dial out. or the Transfer soft key to complete the transfer after the party answers the call. The LCD screen prompts “Call Transferred”. To transfer a call to another party when there are two calls on the handset via the handset: 1. Place a call to user A. 2. Place another call to user B. Two calls are established on the handset. 3. Select the desired call (e.g., the call with user A) and make sure the call is active.
User Guide for the W52P IP DECT Phone - Press the Directory soft key, and then select the desired contact. Press , , or the Call soft key. If both the office number and the mobile number of the contact are stored, select the desired number and press , , or the OK soft key to dial out. 4. When the second party answers the call, you can consult with him or her before adding the call to the conference. 5. Press the Conf. soft key again to join all parties in the conference.
Call Features 4. Select Network Conference from the pull-down list of Conference Type, and enter the conference URI in the Conference URI field. 5. Click Confirm to accept the change. To set up a network conference call via the handset: 1. Place a call to the first party. 2. Press the Options soft key, and then select Conference. 3. Do one of the following: - Enter the number of the second party you want to add to the conference. Press - , , or the Conf. soft key to dial out.
User Guide for the W52P IP DECT Phone To drop the conference call, press or the End soft key. To invite another party into an active conference call via the handset: Any party in the conference call can invite another party into an active conference call. Before the following steps, ensure that an active conference call is already existed on your IP phone. 1. Press the Ext.Call soft key. 2. Enter the desired number in the Call To field using the keypad. 3. Press 4. , or to dial out.
Call Features To configure anonymous call feature for a specific line via the handset: 1. Press to enter the main menu. 2. Select ->Anonymous Call. The LCD screen displays the outgoing lines currently assigned to the handset. The default outgoing line is highlighted and followed by a left arrow. 3. Press or 4. Press 5. Press the OK soft key to accept the change. or to highlight the desired line, and then press the OK soft key. to select the desired value from the Status field.
User Guide for the W52P IP DECT Phone Anonymous Call Code You can configure the phone to send anonymous call on code/off code to activate/deactivate the server-side anonymous call feature via web user interface. Contact your system administrator for the anonymous call on code and off code. To configure anonymous call code for a specific line (e.g., line 1) via web user interface: 1. Click on Phone- >Line1. 2. Mark the desired radio box in the Anonymous code field. 3.
Call Features You can use anonymous call rejection feature to reject incoming calls from anonymous callers. Anonymous call rejection automatically rejects incoming calls from callers who deliberately block their identities and numbers from showing up. You can configure anonymous call rejection feature on a per-line basis. Note The anonymous call rejection feature is not available on all servers. Contact your system administrator for more information.
User Guide for the W52P IP DECT Phone 3. Select the desired value from the pull-down list of Anonymous Call Rejection. 4. Click Confirm to accept the change. Anonymous Call Rejection Code You can configure the phone to send anonymous call rejection on code/off code to activate/deactivate the server-side anonymous call rejection feature via web user interface. Contact your system administrator for the anonymous call rejection on code and off code.
Call Features 3. Enter the anonymous call rejection on code and off code in the On Code and Off Code fields respectively. 4. Click Confirm to accept the change. If the On radio box is marked, the IP phone will send the anonymous call rejection on code to activate the server-side anonymous call rejection feature. You can leave voice mails to someone else. You can also receive and listen to voice mails via the handset. Voice mail feature ensures that you will never miss any important messages.
User Guide for the W52P IP DECT Phone To leave a voice mail: You can leave a voice mail to someone else when he or she is busy or inconvenient to answer the call. Follow the voice prompts from the system server to leave a voice mail, and then hang up. To configure the voice mail access code via the handset: 1. Press 2. Select to enter the main menu. ->Set Voice Mail.
Call Features 2. Follow the voice prompt from the system server to listen to your voice mails. You can also listen to the voice mail by pressing to enter the Messages & Calls screen. Select the desired line and press the Select soft key. Before listening to the voice mails, make sure the voice mail access code has been configured. Note When all new voice mails are retrieved, the icon will disappear from the screen.
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Troubleshooting This chapter provides some general troubleshooting information to help you solve the problems you might encounter when using your W52P IP DECT phone. If you require additional information or assistance with your new phone, contact your system administrator. Why doesn‟t the handset ring? Ensure that the ringer volume of your handset is not adjusted to the minimum. Refer to Adjusting Ringer Volume on page 20. Ensure that the silent mode is not switched on.
User Guide for the W52P IP DECT Phone The Europe area handset is compatible with CE standard base station. To recognize the area of handset via the handset: 1. Press to enter the main menu. 2. Select ->Handset. The LCD screen displays status information of handset status, you can press or to scroll through to the Area field. Why doesn‟t the power indicator on the base station light up? Plug the supplied power adapter to W52P, if the power indicator doesn‟t light up, it should be a hardware problem.
Troubleshooting Why do I hear some noise during a call? Ensure that you are not using the handset or base station in an area with high electrical interference. You can reposition the handset and the base station to keep them far away from sources of high electrical interference. Ensure that the handset is not too far from the base station. Restart the base station and place a call to see if there is still noise heard during the call.
User Guide for the W52P IP DECT Phone How to export/import the phone configurations? We may need you to export the phone configurations to help analyze problem. In some instances, you may need to import configurations to your phone. To export the phone configurations via web user interface: 1. Click on Phone->Configuration. 2. Click Export in the Import / Export Config field to open file download window, and then save the file to your local system.
Regulatory Notices You can upgrade your base station to the latest firmware version. The latest firmware version not only improves the performance of the base station, but also provides more features compared to the previous version. This section provides you with instruction on upgrading the base station via web user interface. For more information on upgrading the base station via auto provisioning, refer to Yealink W52P IP DECT Phones Auto Provisioning Guide.
User Guide for the W52P IP DECT Phone Base Status Handset Line Status Intercom Play Message Voice Mail Set Voice Mail Set Key 1 Call Forward Do Not Disturb Call Features Call Waiting Anon.
Regulatory Notices Time Zone Time Zone Name −12 −11:30 −11 Samoa −10:30 −10 US-Hawaii-Aleutian、US-Alaska-Aleutian −9:30 −9 US-Alaska Time −8:30 −8 Canada(Vancouver,Whitehorse), Mexico(Tijuana,Mexicali), US-Pacific Time −7:30 Canada(Edmonton,Calgary), −7 Mexico(Mazatlan,Chihuahua), US-MST no DST, US-Mountain Time −6:30 −6 Canada-Manitoba(Winnipeg), Chile(Easter Islands), Mexico(Mexico City,Acapulco), US-Central Time −5:30 Bahamas(Nassau), −5 Canada(Montreal,Ottawa,Quebec), Cuba(Havana), US-Ea
User Guide for the W52P IP DECT Phone Time Zone Time Zone Name Caicos, Chad, Croatia(Zagreb), Czech Republic(Prague), Denmark(Kopenhagen), France(Paris), Germany(Berlin), Hungary(Budapest), Italy(Rome), Luxembourg(Luxembourg), Macedonia(Skopje), Namibia(Windhoek), Netherlands(Amsterdam) +1:30 Estonia(Tallinn), Finland(Helsinki), Gaza Strip(Gaza), Greece(Athens), Israel(Tel Aviv), Jordan(Amman), +2 Latvia(Riga), Lebanon(Beirut), Moldova(Kishinev), Romania(Bucharest), Russia(Kaliningrad), Syria(Damascus),
Regulatory Notices To reduce risk of fire, severe personal injury and damage to property, read the following safety information carefully before using the product. Environmental Requirements Place the product on a stable, level and non-slip surface. Do not place the product close to heat sources, in direct sunlight or next to any household appliance with strong magnetic field or electromagnetic field, such as a microwave oven or a refrigerator.
User Guide for the W52P IP DECT Phone When there is smoke emitted from the product, or some abnormal noise or smell, disconnect the product from the power supply, and unplug the power adapter immediately. Remove the electrical cord from an outlet by pulling gently on the power adapter, not by pulling the cord. Battery Precautions Do not immerse the battery into water, which could short-circuit and damage the battery.
Index A D About This Guide vii Account Registration 19 Adding Contacts 35 Adjusting Ringer Volume 20 Advisory Tones 27 Always Forward 59 Anonymous Call 64 Anonymous Call Rejection 67 Answering Calls 55 Appendix 77 Area Code 42 Assigning a Speed Dial Number Attended Transfer 60 Auto Answer 47 Auto Intercom 47 Auto Provision 49 AC Power 3 Date and Time 29 Deleting Contacts 36 Deleting a Speed Dial Number 47 Declaration of Conformity ii Dial Plan 41 Displaying Information on LCD Screen Do Not Disturb (DND)
User Guide for the W52P IP DECT Phone M W Main Menu 22 Menu Guidance 21 Menu Structure 78 Warranty ii WEEE Warning N No Answer Forward 59 Notification Light 29 O Overview 9 Outgoing Lines 44 Off Hook hotline dialing 55 P Packaging Contents 1 Phone Settings 25 Placing a Call from Local Directory 37 Placing a Call Using Speed Dial Key 47 Placing Calls 53 Placing External Calls 54 Placing Internal Calls 54 Power over Ethernet 4 R Redialing Calls 56 Regulatory Notices 81 Remote Phone Book 38 Replace Rule
