Yealink FAQ Catalogues IP Phone Settings .............................................................................................................................. 1 IP Phone Installation /Upgrade ......................................................................................................... 7 Call Features...................................................................................................................................... 8 Auto Provisioning ...................................
T22 132*64 Picture logo 3 lines Support Support T20 2 *15 characters Text logo 2 lines Not support Not support 6. Q: Why can’t I upload my two ringtones to the phone, how to remove default ringtone? A: User can only upload not more than 100K size ringtone file to the phone, and the default ringtone can’t be removed. If you really need your own ring tone, contact local distributor for support. 7.
This will greatly reduce the heavy burdens on the server. For example, if you have 10 extensions, normally you will have to subscribe with the server for 10 times from the first extension number to the last. However, if you specify a BLF List URI including these 10 extensions and name it “Sales”, you will only need to subscribe “Sales” with the server, which happens only for once. For more details, please refer to the document： Using BLF List Feature on Yealink SIP-T2XP phones Rev_70.0 11.
15. Q: Why do Yealink phones use DOB format logo file instead of popular BMP, JPG and so on? A: The picture the phone can recognize has some special requirements. It is not easy for the phone to resolve a popular picture format such as BMP and JPG. To make it easy, we enable only DOB file. There’s a tool for you to convert a BMP file to DOB file. You can download the tool and instructions from below link, How to change the logo of Yealink Phones Rev_61.0 16.
1. When a phone is set to DHCP mode, the phone will send DHCP request and the DHCP server will response and IP address is assigned 2. After half of the lease time, the phone will send the DHCP request to the DHCP server apply for renewal 3. If the server has no response to it, the phone will send DHCP request to the server again at 75% of the lease time. 4. If the server has no response again, the phone will not send the DHCP request. 5. If the lease time is out, the phone will release the assigned IP. 22.
27. Q: How to set the DST (Daylight Saving Time)? A: You can set it on PhonePreference of web UI of the phone. It will adjust the DST automatically based on the time zone that you selected. 28. Q: Why after I reset the phone to factory default, some fields still keep filled for example the password of the account, is it correct? A: Yes, it is correct.
A: You can use the BLF feature to monitor a specific user for status changes on the phone. For example, you can configure a BLF key on the phone for monitoring the status of a friend’s phone (busy or idle). When the friend picks up his phone to make a call, the BLF key (memory key) LED illuminates solid red on your phone to indicate that the friend’s phone is in use and busy. For more details, you can refer to the user manual. http://www.yealink.com/Upload/Version/T2XV70/Yealink_SIP_T28P_User_Guide_V70.
T26:6.x.x.x T22:7.x.x.x. T20:9.x.x.x. T38: 38.x.x.x T32:32.x.x.x VP530:23.x.x.x. 5． Q: When I use wireless headset with EXP38/39 and EHS36, the headset doesn’t work, what can I do? A: First, please check whether our EHS36 compatible with your wireless headset: http://www.yealink.com/Upload/manual/TestedWirelessHeadsetListCompatiblewithEHS3603324790608.
transfer. For Yealink phones, there’s an option for you to enable/disable semi-attended transfer. Access to the phone webpagePhoneFeaturesTransfer Settings 4. Q: How to increase the volume on Speaker & on Headset? A: The volumes in different cases are separated. Anytime you want to increase or reduce the voice you are hearing, just use the volume buttons under the navigation keys. When in idle, it tunes the ringer volume. In talking status, it tunes the receiving volume.
For more details, you can refer to the user manual, http://www.yealink.com/Upload/ip/T38G/QuickInstall/YealinkSIPT38GUserGuide-17182927 946.pdf 8. Q: How can I use the dual headset feature? A: If enable this feature, you can connect first headset to the headset port, connect the second headset to the handset port. When talking with the other party, the two headsets can hear the voice at the same time, but only the first headset can talk with the other party.
5. Q: What is M7? A: M7 is a new mechanism of auto provision, it is only can be used in the V70 version or higher. M7 has its own file header #!version:1.0.0.1 which can’t be deleted in the auto provision file .for more details, you can refer to the auto provision user manual. Yealink T2XP-T3XG-VP530 phones Auto Provisioning User Guide Rev_70.0 6.
3. Then click the confirm button, then the phone will reboot. (The phone must reboot for this parameter take effect) 4. Export the config.bin file 5. Click start button, the phone will start to capture the trace, and then reproduce this issue, once the issue happen, click stop button, and export the PCAP file. 6. Export the level 6 system log. For T3 series and VP530, the steps to obtain the information are the same as the T2series, but the path maybe a little different. The config.
5. Q: I find the "Speaker", "Transfer" and "Hold" buttons on the phone suddenly can’t work, when I press them, there’s no any response, other keys works properly, how can I fix it ? A: 1. Reboot the phone 2. Reset the phone to the factory default 3. If item 1, 2 can’t work, maybe there are some problem in the mainboard, please change the mainboard, for how to change it, please refer to another FAQ which says “How can I change DSS keyboard, LCD, mainboard and key?”. 6.
