User Guide

Table of Contents
xi
Dynamic Forwarding ..................................................................................................................................... 124
Team-Call Group ................................................................................................................................................. 126
Team-Call Ringtone ....................................................................................................................................... 126
Response Groups ................................................................................................................................................ 127
Response Group Ringtone .......................................................................................................................... 128
Shared Line Appearance for Skype for Business .................................................................................... 128
Answering SLA Calls....................................................................................................................................... 128
Placing a SLA Call on Hold .......................................................................................................................... 128
Resuming Held SLA Calls ............................................................................................................................. 129
Boss-Admin Feature ........................................................................................................................................... 129
Assigning/Removing Delegates ................................................................................................................ 129
Viewing the Bosses/Delegates .................................................................................................................. 132
Using the Boss-Admin Feature .................................................................................................................. 132
Boss-Line Ringtone ........................................................................................................................................ 140
Delegates-call Ringtone ............................................................................................................................... 140
Inbound Private Line .......................................................................................................................................... 141
Private Line Tones ........................................................................................................................................... 142
Call Transfer........................................................................................................................................................... 143
Blind Transfer .................................................................................................................................................... 143
Consultative Transfer ..................................................................................................................................... 144
Group Call Pickup ............................................................................................................................................... 144
Skype for Business Conference ..................................................................................................................... 145
Initiating a Skype Conference Call ........................................................................................................... 145
Viewing the Dial-in Number and Conference ID ............................................................................... 152
Viewing the Conference Participants ...................................................................................................... 152
Managing the Conference Participants ................................................................................................. 153
Call Park .................................................................................................................................................................. 161
Voice Mail .............................................................................................................................................................. 162
Leaving the Voice Mail ................................................................................................................................. 163
Managing the Voice Mail ............................................................................................................................ 163
Multicast Paging .................................................................................................................................................. 166
Sending RTP Stream ...................................................................................................................................... 167
Receiving RTP Stream ................................................................................................................................... 169
Using Multicast Paging ................................................................................................................................. 170
Branch Office Resiliency ................................................................................................................................... 171
Common Area Phone ................................................................. 173
Signing into a Common Area Phone .......................................................................................................... 173
Using a Common Area Phone ....................................................................................................................... 173
Switching to a Skype for Business Account .............................................................................................. 174
Signing Out of a Common Area Phone ..................................................................................................... 175
Better Together over Ethernet .................................................. 177
Getting Started with Better Together over Ethernet ............................................................................. 177
Installing the Yealink Better Together over Ethernet Connector ..................................................... 177
Enabling Better Together over Ethernet .................................................................................................... 183
Paired Status ..................................................................................................................................................... 183
Pairing Your Phone with Your Computer .............................................................................................. 184
Signing in via PC ............................................................................................................................................. 187
Setting Your Phone as Your Primary Audio Device ........................................................................... 189
Using Better Together over Ethernet .......................................................................................................... 190
Placing BToE Calls ........................................................................................................................................... 190
Answering BToE Calls .................................................................................................................................... 190