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Copyright Copyright © 2017 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. Copyright © 2017 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink(Xiamen) Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format.
Industry Canada (IC) This Class [B] digital apparatus complies with Canadian ICES-003 Rules. Class B Digital Device or Peripheral Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
GNU GPL INFORMATION Yealink T46G Skype for Business phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
About This Guide About This Guide Yealink T46G phone with Skype for Business firmware enables a new era in unified communications. It is designed to work with Skype for Business Server.
User Guide for the T46G Skype for Business Phone Delegates-call Ringtone on page 140 Changes for Release 8, Guide Version 8.
About This Guide Troubleshooting Solutions on page 203 vii
User Guide for the T46G Skype for Business Phone viii
Table of Contents Table of Contents About This Guide ........................................................................... v In This Guide .............................................................................................................................................................. v Summary of Changes ............................................................................................................................................. v Changes for Release 8, Guide Version 8.
User Guide for the T46G Skype for Business Phone General Settings .................................................................................................................................................... 39 Language.............................................................................................................................................................. 39 Backlight .................................................................................................................
Table of Contents Dynamic Forwarding ..................................................................................................................................... 124 Team-Call Group ................................................................................................................................................. 126 Team-Call Ringtone .......................................................................................................................................
User Guide for the T46G Skype for Business Phone Pausing BToE Calls ......................................................................................................................................... 191 Resuming BToE Calls ..................................................................................................................................... 191 Moving Call Audio between Your Phone and Computer ...............................................................
Overview Overview This chapter provides the overview of the T46G Skype for Business phone. Topics include: Hardware Component Instructions Icon Instructions LED Instructions User Interfaces Documentations If you require additional information or assistance with your new phone, contact your system administrator. Hardware Component Instructions The main hardware components of the T46G Skype for Business phone are the LCD screen and the keypad.
User Guide for the T46G Skype for Business phone Hardware component instructions of the T46G Skype for Business phone are: Item Description Shows information about calls, messages, soft keys, time, date and other relevant data: • Call information—caller ID, call duration ① LCD Screen • Icons (for example, ) • Missed call text or second incoming caller information • Prompt text (for example, "Saving config file!") • Time and date Indicates phone power and some feature statuses.
Overview Item ⑫ Hookswitch Tab Description Secures the handset in the handset cradle when the Skype for Business phone is mounted vertically. For more information on how to adjust the hookswitch tab, refer to Yealink Wall Mount Quick Installation Guide for SIP-T29 T27 T46 T48 IP Phones. • Picking up the handset from the handset cradle, the ⑬ Hookswitch hookswitch bounces and the phone connects to the line. • Laying the handset down on the handset cradle, the phone disconnects from the line.
User Guide for the T46G Skype for Business phone Icons Description Location is not set Bluetooth Bluetooth headset is both paired and connected Conference organizer Conference presenter Conference attendee The conference participant is unmuted The conference participant conference is muted Conference lock Available Busy Do Not Disturb Be Right Back/Off Work/Away Off Line Unknown LED Instructions Power Indicator LED LED Status Description Solid red The phone is initializing.
Overview LED Status Description The line is in conversation. Fast flashing green The line receives an incoming call. Slow flashing green The call is placed on hold. Off The line is inactive. The fifth line key LED (configured as a Boss Admin key) LED Status Description Solid green The boss or delegate is in conversation. Solid green The call is placed on hold. Fast flashing green Note The call is placed on hold by the other party (your boss or delegate).
User Guide for the T46G Skype for Business phone The figure below shows the phone's menus and submenus.
Overview Web User Interface In addition to the phone user interface, you can also customize your phone via web user interface. In order to access the web user interface, you need to know the IP address of your new phone. To obtain the IP address, press on the phone when the phone is idle. Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10) in the address bar of web browser on your PC. The default administrator user name and password are both “admin” (case-sensitive).
User Guide for the T46G Skype for Business phone Options Phone User Interface --Log Upload √ --E911 Location Tip √ --Dial-now × --Live Dialpad × --Hotline √ --Privacy Mode √ Web User Interface × Basic Call Features --Redialing Numbers √ --Auto Answer √ --Call Waiting √ --Call Mute √ --Call Hold/Resume √ --Call Forward √ --Call Transfer √ --Multicast Paging √ --BToE √ × √ × √ Skype for Business Account --PIN Authentication --Extension √ --PIN √ --User Sign-in Note
Overview Documentations The following table shows documentations available for the T46G Skype for Business phone. Name Quick Start Guide Contents Where found Basic call features and In the package/ phone customizations On the website Language English/Chinese Phone/Web user interface settings User Guide Basic call features and On the website English/Chinese BToE (Better Together over Ethernet) feature Note You can download the latest documentations online: http://support.yealink.
User Guide for the T46G Skype for Business phone 10
Getting Started Getting Started This chapter provides the following basic installation instructions and information for obtaining the best performance with the T46G Skype for Business phone.
User Guide for the T46G Skype for Business phone Phone Stand Handset & Handset Cord Ethernet Cable Quick Start Guide Check the list before installation. If you find anything missing, contact your system administrator. Optional Accessories 12 Power Adapter (5.
Getting Started Wall Mount Bracket Headset Wireless Headset Adapter EHS36 Bluetooth USB Dongle BT40 13
User Guide for the T46G Skype for Business phone EXP40 Expansion Module Note We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance. Phone Installation If your phone is already installed, proceed to Phone Initialization on page 18.
Getting Started Wall Mount Method (Optional) Note The hookswitch tab has a lip which allows the handset to stay on-hook when the Skype for Business phone is mounted vertically. For more information on how to attach the wall mount bracket, refer to Yealink Wall Mount Quick Installation Guide for SIP-T29 T27 T46 T48 IP Phones. Connecting the Handset and Optional Headset Note The EXT port can also be used to connect an expansion module EXP40.
User Guide for the T46G Skype for Business phone To connect a Bluetooth USB dongle: 1. Note Insert a BT40 Bluetooth USB dongle into the USB port on the phone. The Bluetooth USB dongle BT40 should be purchased separately. For more information on how to use the BT40, refer to Yealink Bluetooth USB Dongle BT40 User Guide. Connecting the Power You have two options for power connections. Your system administrator will advise you which one to use.
Getting Started Power over Ethernet With the included or a regular Ethernet cable, the T46G Skype for Business phone can be powered from a PoE-compliant switch or hub. To connect the PoE: 1. Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub. Note If in-line power is provided, you don’t need to connect the phone to the power adapter. Make sure the switch/hub is PoE-compliant.
User Guide for the T46G Skype for Business phone Phone Initialization After your phone is powered on, the system boots up and performs the following steps: Automatic Phone Initialization The phone finishes the initialization by loading the saved configuration. The LCD screen displays "Welcome Initializing…Please wait" during the initialization. DHCP (Dynamic Host Configuration Protocol) The phone attempts to contact a DHCP server in your network to obtain valid IPv4 network settings (e.g.
Getting Started You can press the Sign in soft key to enter the sign-in screen. The sign-in screen is shown as below: Skype for Business users are authenticated against Microsoft Active Directory Domain Service. The following four sign-in methods are available: User Sign-in: This method uses the user’s credentials (sign-in address, user name, and password) to sign into Skype for Business Server. This sign-in method is applicable to Onprem account and Online account.
User Guide for the T46G Skype for Business phone 3. Enter your Skype for Business user’s sign-in address (e.g., 2216@yealinkuc.com) in the Address field. 4. Enter your Skype for Business user name (e.g., 2216@yealinkuc.com) in the UserName field. 5. Enter the sign-in password in the Password field. 6. Press the Sign in soft key. To sign into the Skype for Business Server using User Sign-in method via web user interface: 1. Click on Account->Register. 2.
Getting Started To sign into Skype for Business Server using PIN Authentication method via phone user interface: 1. Press the Sign in soft key. 2. Press 3. Enter your phone number or extension (e.g., 2216) in the Extension field. 4. Enter your Pin in the PIN field. 5. Press the Sign in soft key. or , or the Switch soft key to select PIN Authentication. To sign into the Skype for Business Server using PIN Authentication method via web user interface: 1. Click on Account->Register. 2.
User Guide for the T46G Skype for Business phone To configure Web Sign-in method via web user interface: 1. Click on Features->General Information. 2. Select the desired value from the pull-down list of Web Sign in. - If it is enabled, you can sign into the Skype for Business Server using Web sign-in method. - If it is disabled, you cannot sign into the Skype for Business Server using Web sign-in method. 3. Click Confirm to accept the change.
Getting Started The screen will show the pairing code and URL. 4. Enter the URL (e.g., http://aka.ms/sphone) into your web browser. 5. On the Skype for Business Authentication website, enter your email address (e.g., zhangdx@example.com) in the Email address field. 6. Click Verify email to check the validity of the email address. The sign-in screen will appear if the email address is valid.
User Guide for the T46G Skype for Business phone 7. Enter your Online account and password. 8. (Optional) Check the Keep me signed in checkbox, so that you don't need to enter a password next time. 9. Click Sign in. 10. Enter the pairing code generated on the phone (e.g., GN7GUR3BK) into the web browser. 11. Click Continue. 12. Click the account to sign in. A confirmation message is displayed when your phone successfully signs into Skype for Business.
Getting Started The phone signs out of Skype for Business server. After you sign out of Skype for Business, the account-related features (calling, viewing Skype for Business contacts, calendar, etc.) are not available. However, you can still use other phone features. Signing out via web user interface at the path: Account->Register->Sign Out. Changing Presence Status After signing in successfully, the first line key displays your account and presence status by default.
User Guide for the T46G Skype for Business phone Icon Status Description The contact is probably not available. This status is displayed for the following reasons: The contact's phone has been idle for more than the idle time period setting—10 minutes by default. Away The contact's Microsoft Office Outlook calendar indicates that the contact is out of the office. The contact is temporarily unavailable.
Getting Started 2. Press or to highlight Reset Status. 3. Press the Select soft key to accept the change or the Back soft key to cancel. Your status will be reset to “Available”. Always Online Always online feature can maintain current status of the phone until you manually change status. For example, the current status of the phone is available, if the always online feature is enabled, then the phone status will stay available until you manually change it.
User Guide for the T46G Skype for Business phone Account Lock You can lock your account to prevent your account being signed in or signed out randomly. If account lock feature is enabled, users are prompted for administrator password to sign in or sign out. Note that if you sign into Skype for Business Server using User Web Sign-in or Sign in via PC method, account lock feature is not applicable. Account lock feature is disabled by default.
Getting Started To sign in when account lock is enabled via phone user interface: 1. Press the Sign in soft key. 2. Press 3. Enter the authentication information in the corresponding field respectively. 4. Press the Sign in soft key. or to select the desired sign-in method. The screen will be shown as below: 5. Enter the administrator password. 6. Press the OK soft key. - If phone lock feature is enabled, you will enter the unlock PIN settings screen.
User Guide for the T46G Skype for Business phone No. Name Description Shows time and date and the feature status. For 1 Status Bar more information, refer to Icon Instructions on page 3. Show default account. Show local favorites and Skype for Business favorites. For more information, refer to Contact Management on page 53. 2 Line Key Labels Show the Boss Admin line key. For more information, refer to Boss-Admin Feature on page 129. Show the Paging key.
Getting Started For more information, refer to Changing Presence Status on page 25. History Screen Press to enter the History screen. You can view All, Missed, Placed, Received and Forwarded lists. Each call history list supports up to 100 entries. You can view call history, place a call, add a contact or delete an entry from the call history list. For more information, refer to Call History Management on page 73. Directory Screen Press to enter the Directory screen.
User Guide for the T46G Skype for Business phone Menu Screen Press to enter the Menu screen. The menu screen consists of eight menu items: Status, Lock, Features, Message, Calendar, Meet Now, Basic and Advanced. Entering Data and Editing Fields You can enter data and edit fields using the phone keypad. Keypad on the phone provides different characters when using the 2aB, abc, ABC or 123 input mode. You can change the following input modes to enter data and edit fields on your phone.
Getting Started Input Mode 2aB abc ABC 123 7pqrsPQRS pqrs7ßЅ PQRS7Ѕ 7 8tuvTUV tuv8ùúûü TUV8ÙÚÛÜ 8 9wxyzWXYZ wxyz9ýÞ WXYZ9ÝÞ 9 0 space space 0 *.,'?!\-()@/:_;+& *.,'?!\-()@/:_;+& *.,'?!\-()@/:_;+& %=<> %=<> %=<> ￡$¥¤[]{}~^¡ ¿§# ￡$¥¤[]{}~^¡ ¿§# ￡$¥¤[]{}~^¡ ¿§# "| "| "| # # # Keypad *.
User Guide for the T46G Skype for Business phone If you want to Then you can provide the space character. - If it is in the numeric (123 soft key) or alphanumeric (2aB soft key) input mode, it will only provide the digit 0. - Long press on the pre-dialing screen will provide the special character “+”. For For - key: It only provides the pound character “#”.
Getting Started To view the phone status via phone user interface: 1. Press ->Status. 2. Press 3. Press the Enter soft key. or to scroll through the list. To view the phone status via web user interface: 1. Open the web browser on your PC. 2. Enter the IP address in the browser’s address bar, and then press the Enter key. 3. Enter the user name (admin) and password (admin) in the login page. 4. Click Confirm to login.
User Guide for the T46G Skype for Business phone The phone status is displayed on the first page of the web user interface. Basic Network Settings If your phone cannot contact a DHCP server for any reason, you need to configure network settings manually. The Skype for Business phone supports three IP modes: IPv4, IPv6 and IPv4&IPv6. To configure the IP mode via phone user interface: 1. Press ->Advanced (default password: admin) ->Network->WAN Port. 2.
Getting Started 3. Enter the desired value in the IP Address, Subnet Mask, Gateway, Primary DNS and Secondary DNS field respectively. 4. Press the Save soft key to accept the change or the Back soft key to cancel. You can configure a static IPv6 address for the Skype for Business phone, make sure that the IP mode is configured as IPv6or IPv4 & IPv6. To configure a static IPv6 address via phone user interface: 1. Press ->Advanced (default password: admin) ->Network->WAN Port->IPv6. 2. Press or 3.
User Guide for the T46G Skype for Business phone Note 38 3. Enter the user name and password in the corresponding fields. 4. Press the Save soft key to accept the change or the Back soft key to cancel. Wrong network settings may result in inaccessibility of your phone and may also have an impact on your network performance. For more information on these parameters, contact your system administrator.
Customizing Your Phone Customizing Your Phone You can customize your T46G Skype for Business phone by personally configuring certain settings, for example, backlight, time & date, ring tones and E911. You can also manage the contacts and call history. This chapter provides basic operating instructions for customizing your phone.
User Guide for the T46G Skype for Business phone 3. Press the desired language. 4. Press Save to accept the change. Text displayed on the phone user interface will change to the selected language. To change the language for the web user interface: 1. Click on Settings->Preference. 2. Select the desired language from the pull-down list of Language. 3. Click Confirm to accept the change. Text displayed on the web user interface will change to the selected language.
Customizing Your Phone To configure the backlight via phone user interface: 1. Press 2. Press ->Basic->Display->Backlight. or , or the Switch soft key to select the desired value from the Backlight Active Level field. 3. Press or , or the Switch soft key to select the desired value from the Inactive Level field. 4. Press the Save soft key to accept the change or the Back soft key to cancel. Backlight is configurable via web user interface at the path Settings->Preference.
User Guide for the T46G Skype for Business phone Time & Date The time and date are displayed in the middle of the status bar. You can configure the phone to obtain the time and date from the SNTP server automatically, or configure the time and date manually. If the phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, contact your system administrator for more information. To configure the SNTP settings via phone user interface: 1.
Customizing Your Phone 2. Enter the specific date and time or press or to edit specific date and time in the corresponding fields. 3. Press Save to accept the change. The time and date displayed on the LCD screen will change accordingly. To configure the time and date format via phone user interface: 1. Press 2. Press ->Basic->Date &Time ->Time & Date Format. or , or the Switch soft key to select the desired date format from the Date Format field. 3.
User Guide for the T46G Skype for Business phone Date Format Example (2016-8-19) MM/DD/YY 08/19/16 DD MMM YYYY 19 Aug 2016 WWW DD MMM Fri 19 Aug Time and date format is configurable via web user interface at the path Settings->Time & Date. To configure the DHCP Time via phone user interface: 1. Press ->Basic->Date & Time->DHCP Time. 2. Press 3. Press the Save soft key to accept the change or press the Back soft key to cancel.
Customizing Your Phone 4. Enter the new password in the Confirm PWD field. 5. Press the Save soft key to accept the change or the Back soft key to cancel. Administrator password is configurable via web user interface at the path Security->Password. Key as Send You can set the "#" key or "*" key to perform as a send key while dialing. To configure key as send via phone user interface: 1. Press 2. Press ->Features->Key as Send.
User Guide for the T46G Skype for Business phone Phone Lock If the Skype for Business Server is configured to forcibly lock the phone, user can use phone lock feature to lock the phone to prevent it from unauthorized use. And the Skype for Business phone will prompt the user to configure an unlock PIN at the initial sign-in. To set unlock PIN: 1. Enter the unlock PIN (PIN's length must be from 6 to 15) in the New PIN field. 2.
Customizing Your Phone When the locked phone is idle: Line keys, digit keys, # key, * key, volume key, headset key and speakerphone key are available and other keys on the phone are locked. When the locked phone receives an incoming call: You can answer, reject or mute the incoming calls.
User Guide for the T46G Skype for Business phone To unlock the phone via phone user interface: 1. Enter the PIN in the Unlock PIN field. 2. Press the Unlock soft key or to unlock the phone You can lock the phone again. You can also unlock the phone by administrator password. Note To disable the phone lock feature via phone user interface: 1. Press -> Basic->Phone Lock->Phone Lock. 2. Press or , or the Switch soft key to select Disabled from the Lock the phone field. 3.
Customizing Your Phone Remembering Password You can enable the remember password feature, so that a Remember Password option will appear at the phone login screen. (User Sign-in method) (PIN Authentication method) Remember password feature is disabled by default, and it is configurable via web user interface only. To configure remember password feature via web user interface: 1. Click on Features->General Information.
User Guide for the T46G Skype for Business phone 2. Select Enabled from the pull-down list of Remember Password. 3. Click Confirm to accept the change. A dialog box pops up to prompt you that this configuration will take effect after a reboot. Click OK to reboot the phone. 4. Audio Settings Volume You can press the volume key to adjust the ringer volume when the phone is idle or is ringing.
Customizing Your Phone To adjust the volume when the phone is ringing: 1. Press to adjust the ringer volume. To adjust the volume when the phone is during a call: 1. Press to adjust the volume of currently engaged audio device (handset, speakerphone or headset). Phone Ringtone Phone ringtones are used to indicate incoming calls and distinguish your phone from your neighbor’s. To select a ringtone for the phone via phone user interface: 1. Press ->Basic->Sounds->Ring Tones->Normal Ringtone.
User Guide for the T46G Skype for Business phone 2. Press or to select the desired ring tone. 3. Press the Save soft key to accept the change or the Back soft key to cancel. Phone ringtone for the phone is configurable via web user interface at the path Settings->Preference->Ring Type. To upload a custom ring tone for the phone via web user interface: 1. Click on Settings->Preference. 2. In the Upload Ringtone field, click Browse… to locate a ring tone file (the file format must be *.
Customizing Your Phone 2. Press or , or the Switch soft key to select Enabled or Disabled from the Key Tone field. 3. Press the Save soft key to accept the change or the Back soft key to cancel. Key tone is configurable via web user interface at the path Features->Audio. Contact Management The phone directory displays local directory and Skype for Business directory. Local directory (All Contacts or Favorites) Skype for Business directory (e.g.
User Guide for the T46G Skype for Business phone phone, but you cannot add, edit or delete Skype for Business contacts on the phone. Adding Skype for Business Contacts To add contacts via Skype for Business client: 1. Enter a few continuous characters of the contact name or continuous numbers of the contact number in the Search field. The contacts whose name or phone number matches the characters entered will appear in your contacts list. 2. Right-click the contact, and then click Add to Contacts List.
Customizing Your Phone The detailed information of the contact (e.g., name, mail address) Note For more information on the presence icon, refer to Icon Instructions on page 3. To view the Skype for Business contacts: 1. Press 2. Press . or to select the Skype for Business group (e.g., Favorites or Other Contacts) that contains the desired contact. If boss-admin is configured, the Bosses or Delegates group appears depending on your role.
User Guide for the T46G Skype for Business phone Adding Skype for Business Favorites To add contacts as favorites via Skype for Business client: 1. Right-click a contact. 2. Click Add to Favorites. Viewing Skype for Business Favorites You can view the Skype for Business favorites in the directory or on the idle screen. To view the Skype for Business favorites in the directory: 1. 56 Press ->Favorites.
Customizing Your Phone 2. Press or to select the desired contact. 3. Press Detail soft key. The detailed information (e.g., display name, address or email) of the contact appears on the LCD screen. 4. Press the Back soft key or press to return to the previous screen. To view the Skype for Business favorites on the idle screen: 1.
User Guide for the T46G Skype for Business phone - If it is disabled, the line key LEDs corresponding to your Skype for Business favorites are off. 3. Click Confirm to accept the change. Line key LED (configured as Skype for Business favorite) LED Status Solid green Description The Skype for Business favorite is available. The Skype for Business favorite is busy. The Skype for Business favorite is Do Not Disturb. The call of your Skype for Business favorite is parked.
Customizing Your Phone Adding Local Contacts You can add contacts to the local directory in the following ways: Manually From Skype for Business directory Adding Local Contacts Manually To add a contact to the local directory manually: 1. Press ->Local Directory->All Contacts. 2. Press the Add soft key. 3. Enter name, address, work number, mobile number, home number, title and email in the corresponding fields. 4.
User Guide for the T46G Skype for Business phone If boss-admin is configured, the Bosses or Delegates group appears depending on your role. For more information on boss-admin feature, refer to Boss-Admin Feature on page 128. 3. Press Enter soft key. 4. Press 5. Press the Add to local soft key. 6. Press 7. Press the Save soft key to add a contact to the local directory. or or to select the desired contact. to edit the contact information.
Customizing Your Phone Note The contact’s avatar The detailed information of the contact (e.g., name, mail address) You can’t view the presence status of the local contacts. For more information on the presence icon, refer to Icon Instructions on page 3. To view the local directory: 1. Press ->Local Directory. 2. Press or to select the desired group. 3. Press or to highlight the desired contact. 4. Press the Option soft key, and then press or to select Detail from the prompt list.
User Guide for the T46G Skype for Business phone Editing Local Contacts To edit a contact in the local directory: 1. Press ->Local Directory. 2. Press or to select the desired group. 3. Press or to highlight the desired contact. 4. Press the Option soft key, and then press 5. Press or or select Detail from the prompt list. to highlight the contact information and then edit. You can edit name, address, work number, mobile number, home number, title and email in the corresponding fields.
Customizing Your Phone 5. Press OK soft key to confirm the deletion or the Cancel soft key to cancel. You can also delete all contacts by pressing the Option soft key, and then select Delete All. Deleting a contact or all contacts is configurable via web user interface at the path Directory->Local Directory. Importing/Exporting Contact Lists You can manage your phone’s local directory via phone user interface or web user interface.
User Guide for the T46G Skype for Business phone It will prevent importing the title of the contact information which is located in the first line of the CSV file. 4. Click Import CSV to import the contact list. 5. (Optional) Mark the On radio box in the Del Oldcontact field. It will delete all existing contacts while importing the contact list. 6. Select the contact information you want to import into the local directory from the pull-down list of Index.
Customizing Your Phone To export a contact list via web user interface: 1. Click on Directory->Local Directory. 2. Click Export XML (or Export CSV). 3. Click Save to save the contact list to your local system. Local Favorites Favorites are the contacts in your directory that you call most often. You need to assign an index number for a favorite contact. Local favorites display consecutively, according to their index number. The contact with the lowest number displays first.
User Guide for the T46G Skype for Business phone The valid value of index number ranges from Null to 27 and the lowest number is Null. The contact with the lowest index number displays first. 6. Press the Save soft key to accept the change or the Back soft key to cancel. Adding a local favorite is configurable via web user interface at the path Directory->Local Directory. To add a local contact as the local favorite via phone user interface: 1. Press ->Local Directory->All Contacts. 2. Press 3.
Customizing Your Phone Viewing Local Favorites You can view the local favorites on the idle screen or local favorites screen. To view the local favorites on the idle screen: 1. The local favorite is indicated by the icon on the idle screen. 2. By default, local favorites are displayed before the Skype for Business favorites on the idle screen. To view the local favorites in the local directory: 1. Press ->Local Directory->Favorites. 2.
User Guide for the T46G Skype for Business phone To reorder your favorites: 1. Press ->Local Directory->Favorites. 2. Press 3. Press Option soft key, and then press 4. Press or or Index field. 68 to highlight the desired contact. or to select Detail from the prompt list.
Customizing Your Phone 5. Press the Save soft key to accept the change or the Back soft key to cancel. The phone uses the new index number to order the favorite. Managing Local Favorites Local favorites and Skype for Business favorites of T46G Skype for Business phones are displayed on the idle screen. By default, local favorites are displayed before the Skype for Business favorites.
User Guide for the T46G Skype for Business phone – If Preferential is selected, local favorites will be displayed before the Skype for Business favorites on the idle screen. – If General is selected, the local favorites will be displayed behind the Skype for Business favorites on the idle screen. 4. Note Click Confirm to accept the change. You can configure the display priority of local favorite via web user interface only. Placing Calls to Contacts To place a call from the idle screen: 1.
Customizing Your Phone – If a contact has multiple numbers, you can press or number, and then press the Call soft key or press . to select the desired Searching for Contacts You can search the contacts on the pre-dialing screen or Skype for Business directory. On the pre-dialing screen, you can search for Skype for Business contacts, local contacts and Microsoft Outlook contacts. In the Skype for Business directory, you can only search for Skype for Business contacts.
User Guide for the T46G Skype for Business phone role. For more information on boss-admin feature, refer to Boss-Admin Feature on page 129. 3. Press the Search soft key. 4. Enter the first few continuous characters of the contact name or the contact number. (e.g., press the digit key 5 to search the letter “5, j, k and l”). The entries whose name or phone number matches the characters entered will appear on the LCD screen.
Customizing Your Phone 3. Note Click Confirm to accept the change. Dial search delay feature is configurable via web user interface only. Call History Management The T46G Skype for Business phone maintains call history lists of Missed, Placed, Received and Forwarded. Each call history list supports up to 100 entries. You can view the call history, place a call, or delete an entry from the call history list.
User Guide for the T46G Skype for Business phone 3. Press or , or the Switch soft key to select Disabled from the Contact Avatar field. 4. Press the Save soft key to accept the change or the Back soft key to cancel. Contact avatar is configurable via web user interface at the path Features->General Information. To view the call history: 1. Press . The LCD screen displays all call records. 2.
Customizing Your Phone The detailed information (e.g., avatar, display name or number) of the entry appears on the LCD screen. 5. Press the Back soft key. To place a call from the call history list: 1. Press . The LCD screen displays all call record. 2. Press or to switch between All, Missed, Placed, Received and Forwarded call to select the desired entry. lists. 3. Press or 4. Press or the Call soft key. To delete an entry from the call history list: 1. Press the History soft key. 2.
User Guide for the T46G Skype for Business phone Headset Mode Activation/Deactivation To activate the headset mode: 1. Press on the phone. The HEADSET key LED illuminates solid green when the headset mode is activated. When you press the Answer soft key to answer an incoming call, the call is connected to your headset automatically. With the handset on-hook, enter the desired number and press the Call soft key, the phone will then place a call using the headset automatically.
Customizing Your Phone 3. Click Confirm to accept the change. To use headset prior, you should activate the headset mode in advance: 1. Physically connect the headset. 2. Press Note to activate the headset mode. If headset prior is enabled, the headset mode will not be deactivated until you press the HEADSET key again. If headset prior is disabled, the headset mode can be deactivated by pressing the speakerphone key or the HEADSET key. Headset prior is configurable via web user interface only.
User Guide for the T46G Skype for Business phone 3. Note Click Confirm to accept the change. Dual headset is configurable via web user interface only. Bluetooth Headset The T46G Skype for Business phone supports Bluetooth. Bluetooth enables low-bandwidth wireless connections within a range of 10 meters (32 feet). The best performance is in the 1 to 2 meter (3 to 6 feet) range. You can activate/deactivate the Bluetooth mode on the phone, and then pair and connect the Bluetooth headset with your phone.
Customizing Your Phone 2. Press or , or the Switch soft key to select On from the Bluetooth field. 3. Press the Save soft key to accept the change. The LCD screen displays the Bluetooth icon . Bluetooth mode is configurable via web user interface at the path Features->Bluetooth. Pairing and Connecting the Bluetooth Headset Before you pair a Bluetooth headset, check the indicator on the Bluetooth headset to make sure that the Bluetooth headset is discoverable.
User Guide for the T46G Skype for Business phone The phone proceeds to scan the local Bluetooth devices. When the phone completes scan, it will display the available Bluetooth devices on the LCD screen. 3. Select the desired Bluetooth headset and then press Connect soft key. 4. Enter the PIN (e.g., 0000) in the Password field. 5. Press the OK soft key. The Bluetooth headset is then automatically connected to your phone. The Bluetooth icon appears on the LCD screen.
Customizing Your Phone The LCD screen displays a list of paired and connected Bluetooth headsets. 2. Select the desired Bluetooth headset. 3. Press the Option soft key, and then select Detail from the prompt list to view the Bluetooth headset information: Device Name: the name of the Bluetooth headset. MAC: the MAC address of the Bluetooth headset. Editing the Bluetooth Device Information To edit the Bluetooth device information via phone user interface: 1.
User Guide for the T46G Skype for Business phone The default device name is “Yealink-T46G”. 3. Press the Save soft key to accept the change or the Back soft key to cancel. The preconfigured Bluetooth device name will display in scanning list of other device. Disconnecting the Bluetooth Headset You can disconnect the Bluetooth headset from your phone. After you disconnect the Bluetooth headset, it will still remain paired and be displayed in the Paired Bluetooth Device list.
Customizing Your Phone 2. Select the Bluetooth headset you want to delete. 3. Press the Option soft key, and then select Delete from the prompt list. The LCD screen prompts the following warning “Delete the selected item?”. 4. Note Press the OK soft key to confirm the deletion or the Cancel soft key to cancel. You can also delete all headsets by pressing the Option soft key and then select Delete All. For more information, refer to the above steps.
User Guide for the T46G Skype for Business phone E911 E911 (Enhanced 911) is a location technology that enables the called party to identify the geographical location of the calling party. For example, if a caller makes an emergency call to E911, the feature extracts the caller's information for the police department to immediately identify the caller's location. E911 Location Tip The system administrator configures geographical location for users on the Skype for Business Server.
Customizing Your Phone When the location is not set, the LCD screen will not prompt the location notification. For more information, refer to Location Notification on page 85. 3. Note Click Confirm to accept the change. When the location is set, no matter whether E911 location tip is enabled or disabled, the LCD screen will not prompt the location notification. E911 location tip feature is configurable via web user interface only.
User Guide for the T46G Skype for Business phone a) When the parameter Location Required is set to Yes on the Skype for Business Server, the Status menu will display icon. The LCD screen is shown as below after login: You can do one of the following: - Press the Ignore soft key. The phone will return to the idle screen. - Press the Edit soft key. The phone will enter the Location Edit screen.
Customizing Your Phone You can press the Back soft key to return to the idle screen or press the Edit soft key to enter the Location Edit screen. - Press the Edit soft key. The phone will enter the Location Edit screen. c) When the parameter Location Required is set to No on the Skype for Business Server, the Status menu will not display icon.
User Guide for the T46G Skype for Business phone 2. Press the Reload soft key to reload the location information from the Skype for Business Server. Location set on the phone will be covered by location set on the Skype for Business Server. Adding the Location Information Manually If geographical location is not provisioned on the Skype for Business Server, you can add the location information manually via phone user interface. To add the location information manually via phone user interface: 1.
Customizing Your Phone Viewing the Location Information To view the location information via phone user interface: 1. Press ->Status->Location. Emergency Call You can dial emergency numbers for assistance whether you set the location or not. You can dial an Emergency Dial String number or Emergency Dial String Mask number even if the phone is locked. Keypad is available during an emergency call. To place an emergency call when the phone is locked: 1. Press the Emerg Call soft key. 2. Press 3.
User Guide for the T46G Skype for Business phone The LCD screen is shown as below: You can cancel or hold the emergency call only. If call forward feature is configured in advance, the call forward feature will be disabled automatically after calling the emergency number. If the call forward feature is not manually enabled again after the emergency call, it will be enabled automatically after two hours and its settings will also be restored.
Customizing Your Phone Syntax Description "91[5-7]1234" would match "9151234", "9161234", "9171234". The parentheses "( )" can be used to group together patterns, for instance, to () logically combine two or more patterns. Example: "([1-9])([2-7])3" would match "923", "153", "773",etc. The “$” followed by the sequence number of a parenthesis means the characters placed in the parenthesis. The sequence number stands for the corresponding parenthesis.
User Guide for the T46G Skype for Business phone To configure the delay time for dial-now rule via web user interface: 1. Click on Features->General Information. 2. Enter the time between 1 and 14 (seconds) in the Time-Out for Dial-Now Rule field. 3. Click Confirm to accept the change. For example: when you enter the number “1234” using the keypad, the phone will dial out “1234” automatically after 1 second without pressing any key.
Customizing Your Phone Note 2. Select Enabled from the pull-down list of Live Dialpad. 3. Click Confirm to accept the change. Live dialpad is configurable via web user interface only. Hotline You can dial a hotline number immediately upon lifting the handset, pressing the Speakerphone key or the line key. You can also configure a delay, and then the phone will dial out the hotline number automatically after the designated period of time. To configure the hotline number via phone user interface: 1.
User Guide for the T46G Skype for Business phone Privacy Mode Privacy mode allows you to restrict your presence information, so that it is visible only to the contacts in your Skype for Business directory. Note Microsoft Active Directory includes all Skype for Business users configured by the system administrator. You can add them as your Skype for Business contacts. For more information on how to add Skype for Business contacts, refer to Adding Skype for Business Contacts on page 54.
Customizing Your Phone a) If the privacy mode is disabled on the Skype for Business Server, the phone LCD screen displays as below: Mark the desired radio box. b) If the privacy mode is enabled on the Skype for Business Server, the phone LCD screen displays as below: Mark the desired radio box. 3. Press the Save soft key to accept the change or the Back soft key to cancel. Modifying the Privacy Mode from the Skype for Business Client To modify the privacy mode from the Skype for Business client: 1.
User Guide for the T46G Skype for Business phone a) If the privacy mode is disabled on the Skype for Business Server: Mark the desired radio box. b) If the privacy mode is enabled on the Skype for Business Server: Mark the desired radio box. 5. 96 Click OK to accept the change.
Basic Call Features Basic Call Features The T46G Skype for Business phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a Skype for Business conference call. You can also use calendar, response groups or boss-admin Skype for Business feature. This chapter provides basic operating instructions for the T46G Skype for Business phone.
User Guide for the T46G Skype for Business phone Placing Calls You can place a call in three ways using your T46G Skype for Business phone: Using the handset Using the speakerphone Using the headset You can also dial the number first, and then choose the way you want to speak to the other party. You can search for the contacts and then dial from the result list. For more information, refer to Searching for Contacts on page 71.
Basic Call Features To place a call using the headset: Do one of the following: - With the optional headset connected, press to activate the headset mode. Press the line key to obtain a dial tone. Enter the desired number using the keypad. Press - , , or the Call soft key. With the optional headset connected, press to activate the headset mode. Enter the desired number using the keypad. Press Note , , or the Call soft key. To permanently use the headset mode, refer to Headset Prior on page 76.
User Guide for the T46G Skype for Business phone Using the headset You can ignore incoming calls by pressing the Reject soft key or the Silence soft key, or pressing . You can also change your status to Do Not Disturb and then the phone will ignore all incoming calls to your phone. For more information, refer to Changing Presence Status on page 25. Note You can forward incoming calls to someone else by pressing the FWD soft key, or to voice mail by pressing the FWD VM soft key.
Basic Call Features Ending Calls To end a call: Do one of the following: Note - If you are using the handset, press or the EndCall soft key or hang up the handset. - If you are using the headset, press or the EndCall soft key. - If you are using the speakerphone, press or , or the EndCall soft key. When a call is placed on hold, you cannot press to end it. You should press the Resume soft key to resume the call, and then press to end it.
User Guide for the T46G Skype for Business phone Auto answer is configurable via web user interface at the path Account->Basic->Auto Answer. Note Auto answer is only applicable when there is no other call in progress on the phone. Call Waiting You can enable or disable call waiting on the phone. If call waiting is enabled, you can receive another call while there is already an active call on the phone.
Basic Call Features 2. Do one of the following: - Press the Answer soft key to answer the incoming call. The original call will be placed on hold. - Press the FWD soft key to forward the incoming call to another contact. - Press the Silence soft key to ignore the incoming call. - Press More->Reject to reject the incoming call. - Press More->FWD VM to forward the incoming call to voice mail.
User Guide for the T46G Skype for Business phone For more information, contact your system administrator. To place a call on hold: 1. Press or press Hold during a call. The LCD screen indicates that the call is on hold. The line key LED slow flashes green. Note The phone will beep softly every 30 seconds to remind you that you still have a call on hold. To resume a held call: 1. Press or the Resume soft key. Multiple Calls on Hold: 1.
Basic Call Features 2. Click HOME->New Skype Meeting. 3. In the To box, enter the email addresses of your invitees. 4. Enter a subject, location, and then select the start and end time. 5. Enter the content about the Skype conference. 6. Click Send. A Skype conference reminder will display on the phone screen of organizer and invitees 15 minutes before the Skype conference starts. Note If you change the Skype conference content (e.g.
User Guide for the T46G Skype for Business phone 3. Enter the appointment time. 4. Click OK. 5. Enter a subject, location and the appointment content. 6. Click Save & Close. An appointment reminder will display on the phone screen 15 minutes before the appointment starts. Setting up a Meeting in Outlook To set up a meeting in outlook: 1. Open Outlook and go to your calendar. 2. Click Home->New Items->More Items->Recurring Meeting. 3. Enter the meeting time. 4. Click OK. 5.
Basic Call Features Setting up an Event in Outlook To set up an event in outlook: 1. Open Outlook and go to your calendar. 2. Click Home->New Items->More Items->Recurring Event. 3. Enter the event time. 4. Click OK. 5. Enter a subject, location and the event content. 6. Click Save & Close. An event reminder will display on the phone screen 15 minutes before the event starts.
User Guide for the T46G Skype for Business phone The calendar displays the schedules of today by default. You can view 1000 schedules at most on your T46G Skype for Business phone. No. Name Description 1 Month view 2 Day view Shows all the days which have schedules in the selected month. Shows all schedules of the selected day, including the subject, start and end time.
Basic Call Features – Press the Back soft key to return to the pervious screen. Navigating Day View Day view shows all schedules of the selected day, including the subject, start and end time. To navigate Day view: 1. Press ->Calendar. 2. Do one of the following: – Press to view the schedules of the previous day. – Press to view the schedules of the upcoming day. – Press or to select a schedule, and then press the Detail soft key to view details for a specific schedule.
User Guide for the T46G Skype for Business phone To view schedules via phone user interface: 1. Press ->Calendar. 2. Press the Month soft key to enter the Month view. 3. Press or to select a desired month. 4. Press or to select a desired day. 5. Press the Enter soft key. 6. Press or to select the desired schedule, and then press the Detail soft key to view details of a specific schedule.
Basic Call Features Press the Ignore soft key to permanently remove the reminder from the screen and stop all future reminders for this schedule. Press the Snooze soft key to temporarily remove the reminder from the screen, until the next schedule reminder. The reminder will appear every 5 minutes and also appear 1 minute before the schedule starts. Press the Detail soft key to view specific information.
User Guide for the T46G Skype for Business phone If you do not deal with the reminder when rest time ends, the “immediately” will replace the rest time. The reminder will show “overdue” when the schedule is overdue. Note You can press on the phone to ignore all reminders. When receives a Skype conference reminder during a call, you can press the Join soft key to join the Skype conference directly. Current call will be held and you can resume it after the Skype conference.
Basic Call Features will be muted automatically, organizer will not be muted). Dialing the conference dial-in number to join a Skype conference (Once joined, presenter, attendee and organizer will not be muted). When the organizer sets up a conference in Outlook and enables Mute all attendees feature, all conference participants will be muted automatically once join the Skype conferences in above ways.
User Guide for the T46G Skype for Business phone 5. Press or to select a desired Skype conference. 6. Do one of the following: - Press the Join soft key to join the Skype conference. - Press Detail soft key to view specific information about the Skype conference, and then press the Join soft key. If you schedule a Skype conference call via Microsoft Outlook Conferencing (Plug-In), dial-in number and Conference ID will be sent to invitees in an email.
Basic Call Features 2. Press the Month soft key to enter the Month view 3. Press or to select a desired month. 4. Press or to select a desired day. 5. Press or to select a desired conference. 6. Press the Detail soft key to view detail for specific Skype conference. 7. Press or to view the dial-in PIN number or Conference ID. You can also view the dial-in number and Conference ID during a conference call.
User Guide for the T46G Skype for Business phone 2. Enter the Conference ID (e.g., 5493566), and then press to join the Skype conference. 3. More participants can repeat steps 1-2 to join the Skype conference. For more information on managing the Skype conference participants, refer to the Managing the Conference Participants on page 153. Call Forward You can configure your phone to forward incoming calls to another party or voice mailbox by the static forwarding.
Basic Call Features The prompting message “Forward to Voice Mail” appears on the LCD screen. b) If you select Forward Calls to Number or Contact, and then press the Enter soft key: 1) Enter the desired number in the Forward to field. 2) Press the Save soft key to accept the change. The prompting message “Call Forwarding On” appears on the LCD screen. c) If you select Simultaneously Ring, and then press the Enter soft key: 1) Enter the desired number in the Simultaneously Ring field.
User Guide for the T46G Skype for Business phone To disable call forward: 1. Press ->Features->Call Forward. You can also press when the phone is idle. 2. Select Forward Off. 3. Press the Save soft key to accept the change. Static Forwarding on the Skype for Business client You can assign static forwarding feature using the Skype for Business client: a) Forward my calls to: Voice Mail: incoming calls are forwarded to voice mailbox.
Basic Call Features Configuring Call Forwarding on Skype for Business Client To forward incoming calls immediately without ringing your phone: 1. In Skype for Business client, click and then select Call Forwarding Settings. 2. Mark the radio box of the Forward my calls to field. 3. Select the desired forwarding type from the pull down-list of Forwarding my calls to.
User Guide for the T46G Skype for Business phone Incoming calls are forwarded directly to the voice mailbox. The LCD screen is shown as below: b) If you select New Number or Contact: Select the contact or enter the phone number you want to forward calls to. After configuration, incoming calls are forwarded to the preset number or contact. The LCD screen is shown as below.
Basic Call Features Add the delegates you want to forward calls to when you receive an incoming call. The phone of the delegates will ring after the time specified by you. The LCD screen is shown as below: Configuring Simultaneously Ring on Skype for Business Client To ring other phones simultaneously when your phone is ringing: 1. In Skype for Business client, click and then click Call Forwarding Settings. 2. Mark the radio box of the Simultaneously ring field.
User Guide for the T46G Skype for Business phone Depending on your selection: a) If you select New Number: Enter the phone number in the pop-up window, and then click OK to accept the change. The number will ring simultaneously when you receive an incoming call.
Basic Call Features Add the delegates you want to ring simultaneously when you receive an incoming call. The phone of the delegates will ring after the time specified by you. c) If you select My Team-Call Group: Add the contacts in the Team-Call Group. All members in the group will ring simultaneously when you receive an incoming call. The phone of the members in the group will ring after the time specified by you.
User Guide for the T46G Skype for Business phone When simultaneously ring feature is enabled, the LCD screen is shown as below: If one member answers the call, other phones will stop ringing. To turn off the call forwarding: 1. In Skype for Business client, click and then select Turn Off Call Forwarding. Dynamic Forwarding To forward an incoming call to another party: 1. Press the FWD soft key when the phone is ringing. 2.
Basic Call Features You can also enter the first few continuous characters of the contact name, phone number or the contact address, and then press the navigation keys to scroll through the result list and select the desired contact. - Press the Directory soft key to select the desired contact from the contact list you want to forward the incoming call to, and then press the FWD soft key. The incoming call is forwarded to the entered number or the selected contact.
User Guide for the T46G Skype for Business phone 2. Press or , or the Switch soft key to select Disabled to disable the forward international. 3. Press the Save soft key to accept the change. Forward international is configurable via web user interface at the path Features->General Information->Fwd International. Team-Call Group A team-call group is a team of people who can answer your work calls.
Basic Call Features To set a ringtone for the team-call via phone user interface: 1. Press ->Basic->Sounds->Ring Tones->Team-call. 2. Press or 3. Press the Save soft key to accept the change. to select a ring tone. Response Groups If you sign into the phone using Onprem account, you can use response groups feature. Current Online environment does not support this feature.
User Guide for the T46G Skype for Business phone Response Group Ringtone Response group ring tone feature allows the phone to play a distinct ringtone when receiving a response group calls. To set a ringtone for the response group via phone user interface: 1. Press ->Basic->Sounds->Ring Tones->Response Group. 2. Press or 3. Press the Save soft key to accept the change. to select a ring tone.
Basic Call Features 1. Press or the Hold soft key. The fifth line key on other members’ phones flash green. Resuming Held SLA Calls Any SLA member can resume a held call on the shared line. To resume a call on the shared line: 1. Press the fifth line key (flashing green) to view the calls that are held by the shared line. 2. Press or the Resume soft key.
User Guide for the T46G Skype for Business phone 4. Mark the radio box in Simultaneously ring field. 5. Select My Delegates from the pull-down list of Simultaneously ring. 6. In the Delegates dialog box, click Add. Each delegate must be a Skype for Business contact. 7. Click the Ring your delegates after this many seconds pull-down list to determine when your delegates' phones ring. 8. Click OK. 9. Click OK in the Delegates dialog box. 10. Click OK in the Options dialog box.
Basic Call Features 2. Sign into Skype for Business client as the person who wants to remove a delegate. Make sure My Delegates option is not selected in either the Simultaneously ring or Forward my calls to list. 3. Click Edit my delegate members. 4. Check the checkbox of the delegate you want to remove. 5. Click Remove. 6. Click OK in the Delegates dialog box. 7. Click OK in the Options dialog box.
User Guide for the T46G Skype for Business phone Viewing the Bosses/Delegates Viewing the Bosses Once a user is assigned to be a delegate of the boss on the Skype for Business client, a Bosses group will appear on the delegate’s phone automatically. To view your bosses: 1. Press ->Bosses. Your boss(es) will be displayed. Viewing the Delegates Once a boss is assigned delegates on the Skype for Business client, a Delegates group will appear on the boss’s phone automatically. To view your delegates: 1.
Basic Call Features To answer an incoming call on a boss’s phone: 1. Press the Answer soft key or . The delegate’s phone stops ringing and the LCD screen of the delegate’s phone is shown below: To answer an incoming call on a delegate’s phone: 1. Press the Answer soft key or . The boss’s phone stops ringing and the LCD screen of the boss’s phone is shown below: Placing the Calls on Hold To place a call on hold on a boss’s phone: 1. Press the Hold soft key or to place the call on hold.
User Guide for the T46G Skype for Business phone The Boss Admin line key LED of the delegate's phone flashes green. The Boss/Admin screen appears on the delegate’s phone. (A call from 2224-cgc to Lin Wei) To place a call on hold on a delegate’s phone: 1. Press the Hold soft key or to place the call on hold. The Boss Admin line key LED of the boss’s phone flashes green. The Boss/Admin screen appears on the boss’s phone.
Basic Call Features - The boss presses the Resume soft key or to resume the held call. - The delegate presses the Boss Admin line key to view the calls that are held by boss. (A call from 2224-cgc to Lin Wei) Press the Resume soft key. The call will be resumed by delegate, and the boss will drop the call automatically. To resume a call held on a delegate’s phone: Do one of the following: - The delegate presses the Resume soft key or to resume the held call.
User Guide for the T46G Skype for Business phone - The boss presses the Boss Admin line key to view the calls that are held by delegate. (A call from 2224-cgc to Lin Wei) Press the Resume soft key. The call will be resumed by the boss, and the delegate will drop the call automatically. Transferring Calls to Boss Voicemails If a boss is unavailable to answer calls, delegates can transfer the calls directly to a boss’s voicemail. The caller can follow the voice prompt to leave the voice mail.
Basic Call Features The LCD screen of the delegate’s phone is shown below: Making a Safe Transfer to Boss After a delegate answers a delegation call, the delegate can transfer the call to the boss’s phone using Safe Transfer, which enables the delegate to transfer the call to the boss’s phone and prevent the call from going to the voice mail if the boss does not answer the call. To make a safe transfer to a boss’s phone: 1. Press More->Safe Tran during a call. The call is placed on hold.
User Guide for the T46G Skype for Business phone Calling on Behalf of a Boss The delegate can make calls on behalf of his assigned boss’s lines. To place a call on behalf of a boss’s line: 1. Press ->Bosses. 2. Press or 3. Press the Option soft key. 4. Press 5. Enter the number or press the Directory soft key to select the desired contact, and then press or , to select the desired boss. to select On behalf from the prompt list. , or the Call soft key.
Basic Call Features Joining Conference Calls The delegate can join an incoming conference call on behalf of a boss’s line and add the boss to the conference call. To add a boss’s line to a conference call: 1. Press the Answer soft key to join an incoming conference call. 2. If the conference needs the boss to be present, press the More->Invite soft key to add the boss’s line to the conference. The LCD screen of the delegate’s phone is shown below: 3. Press the OK soft key.
User Guide for the T46G Skype for Business phone When the boss joins the conference call, the delegate can choose to continue or leave the conference. Boss-Line Ringtone As a delegate, you can set a distinct ringtone for your assigned boss’s line. When you receive incoming calls from your assigned boss or your assigned boss receives an incoming call, your phone will play this ringtone. To set a ringtone for the boss’s line via phone user interface: 1. Press ->Basic->Sounds->Ring Tones->Boss Line. 2.
Basic Call Features To set a ringtone for the delegate's line via phone user interface: 1. Press ->Basic->Sounds->Ring Tones->Delegates-call. 2. Press or to select a delegate. 3. Press or to select a ring tone. 4. Press the Save soft key to accept the change. Inbound Private Line If you sign into the phone using Onprem account, you can use inbound private line feature. Current Online environment does not support this feature.
User Guide for the T46G Skype for Business phone Calls to the private telephone line ring through. They do not follow "Do Not Disturb" rules. Private lines are inbound only and cannot be used to make outgoing calls. None of the following features are available with a private telephone line: delegation, and Response Group application. For more information on planning for private telephone lines, refer to Plan for private telephone lines.
Basic Call Features Call Transfer You can transfer a call to another party in one of the two ways: Blind Transfer: Connect a second party to a third party before the third party answers. Consultative Transfer: Connect a second party to a third party after the third party answers and agrees to take the call from the second party. Blind Transfer To perform a blind transfer during a call: 1. Press or the Transfer soft key during a call. 2.
User Guide for the T46G Skype for Business phone Consultative Transfer To perform a consultative transfer: 1. Press or the Transfer soft key during a call. 2. Enter the number or press the Directory soft key to select the desired contact from the contact list you want to transfer the call to.
Basic Call Features To use group pickup via phone user interface: 1. Enter the group pickup code (e.g., #505) on your phone when a phone number in your group receives an incoming call. 2. Press the Call soft key. The call is answered on your phone. Skype for Business Conference This chapter provides basic operating instructions for managing Skype for Business conference. You can initiate a Skype for Business conference call on your phone or on the Skype for Business client.
User Guide for the T46G Skype for Business phone the Skype for Business conference. 3. Enter the number of the third party, and then press , , or the Call soft key. You can also enter the first few continuous characters of the contact name, phone number or the contact address, and then press the navigation keys to scroll through the result list and select the desired contact. 4. When the third party answers, three parties are now joined in the Skype conference. 5.
Basic Call Features You can also enter the first few characters of the contact name or the contact number. Then select the desired contact from the result list, the call will be placed directly. 3. When the third party answers, three parties are now joined in the conference. 4. Click 5. Repeat the steps 2-3 to add more parties to the conference. to invite a new party.
User Guide for the T46G Skype for Business phone 2. When the first party answers the call, press the Hold soft key to place the call on hold. 3. Press the NewCall soft key to place a new call. 4. Enter the number of the third party, and then press the Call soft key. You can also enter the first few characters of the contact name or the contact number. Then select the desired contact from the result list, the call will be placed directly. 5.
Basic Call Features Joining Two Calls into a Conference from the Skype for Business Client To initiate a Skype for Business conference call from the Skype for Business Client: 1. Place a call to the first party. 2. Click 3. Enter the first few characters of the contact name or the contact number in the search box. 4. Hover the mouse over the avatar of the contact, and then click 5. When the third party answers, click -> to place the call on hold. . .
User Guide for the T46G Skype for Business phone 6. Select Merge This Call Into, and then click the held call. Three parties are now joined in the conference. 7. 150 Click Invite More People to add more parties to the conference.
Basic Call Features Initiating a Skype Conference Call by Meet Now Initiating a Skype Conference Call from the Phone To initiate a Skype for Business conference call by meet now via phone user interface: 1. Press ->Meet Now. You will initiate a Skype for Business conference call directly. 2. Press the Add soft key. 3. Enter the desired number, and then press the Call soft key. You can also press the Directory soft key or line key to select the desired contact. 4.
User Guide for the T46G Skype for Business phone Viewing the Dial-in Number and Conference ID You can view the dial-in number and conference ID when you initiate or join a Skype for Business conference. To view the dial-in number and conference ID via phone user interface: 1. During a Skype for Business conference, press More->Conf Info to view the dial-in number and conference ID. 2.
Basic Call Features from the Calendar on page 112. 2. Press or to view the conference participants information. 3. Press the Back soft key to return to the pervious screen. Managing the Conference Participants When you initiate a Skype for Business conference call, you will be an organizer and other participants are listed as presenters by default. Holding or Resuming the Conference Call All participants can place the conference call on hold. To place the conference call on hold: 1.
User Guide for the T46G Skype for Business phone 2. Press or to select the desired participant. 3. Press the Far Mute soft key. The muted participant can hear other participants, but other participants cannot hear the muted participant. The mute icon is displayed at the right of the participant who is muted. The mute key LED of the muted participant’s phone illuminates solid red.
Basic Call Features 2. Press or to select the desired muted participant. 3. Press the UnMute soft key. The LCD screen of the muted participant’s phone is shown below: 4. The muted participants press to unmute themself. Promoting or Demoting Conference Participants The organizer and presenters can promote other conference participants from attendees to presenters, or demote conference participants from presenters to attendees. But they cannot demote or promote themselves.
User Guide for the T46G Skype for Business phone 2. Press or to select the desired presenter. 3. Press the Attendee soft key to demote a presenter ( ) to attendee ( ). To promote conference participant: 1. Press More->Members. 2. Press 3. Press the Presenter soft key to promote an attendee ( or to select the desired attendee. ) to presenter ( ). Enabling or Disabling the Announcement Only the organizer and presenters can enable or disable the announcement.
Basic Call Features To disable conference announcements: 1. During a conference call, press More->U.Anc to disable announcement. To enable conference announcements: 1. During a conference call, press More->E.Anc to enable announcement. Locking or Unlocking the Conference Only the organizer and presenters can lock or unlock the conference. The organizer and presenters can lock a conference call to prevent other people from joining the conference call without an organizer’s or presenter’s approval.
User Guide for the T46G Skype for Business phone The icon appears on the LCD screen. Anyone that tries to join the call will enter the lobby until the organizer or presenters accept the call. To unlock a conference: 1. During an active conference, press More->ConfUnLock to unlock the conference. The icon disappears on the LCD screen.
Basic Call Features The invitee will enter the lobby until the organizer or presenters accept the call. The LCD screen of the organizer’s or presenters’ phones is shown below: The organizer or presenters admit a new call to join a locked conference: When the locked conference receives a call, a number icon (indicating the number of calls waiting in the lobby) will appear on the locked conference, the number icon .
User Guide for the T46G Skype for Business phone The caller fails to join the locked conference, and the caller drops the call automatically. Removing Conference Participants An organizer can remove presenters and attendees. A presenter can remove other presenters and attendees. An attendee cannot remove other participants. To remove a conference participant: 1. Press More->Members. 2.
Basic Call Features Leaving the Conference All participants can leave the conference at any moment. To leave the conference: 1. Press the EndCall soft key. Other participants remain connected. Call Park You can use call park feature to place a call on hold, and then retrieve the call later or from another phone in the system (for example, a phone in another office or conference room). You can park an active call by pressing the Park soft key on the phone.
User Guide for the T46G Skype for Business phone The LCD screen of phone A will prompt that the parked call is retrieved by phone C. Two-way voice path is established between phone C and B. Note If the call is hung up by the other party before parker retrieves the parked call, the prompting message “Parked user ended call before being retrieved” will be displayed on the LCD screen of parker. The parker will receive a ring back if the parked call is not retrieved by anyone after timeout expires.
Basic Call Features Leaving the Voice Mail You can leave a voice mail for someone else when he/she is busy or inconvenient to answer the call. Follow the voice prompt from the system server to leave a voice mail, and then hang up. Managing the Voice Mail PIN Authentication When you sign into the phone using PIN Authentication method, you can follow the voice prompts to listen to voice mails only. To listen to the voice mail when sign into the phone using PIN Authentication, do the following: 1.
User Guide for the T46G Skype for Business phone - 2. Press ->Message, and then press the Message soft key. Follow the voice prompt to listen to your voice mails. Listening to the Voice Mail To listen to the voice mail: 1. Press ->Message. You can view the contacts that left the voice mails, the received date, the contact’s presence status and the status of the visual voice mails. 164 2. Press or to switch between unread voice mails and all voice mails. 3.
Basic Call Features 4. Press the Play soft key, the phone will connect to the Exchange server to play the selected voice mail. The phone can accept an incoming call while it is connected to Exchange to play a single or all voice mails. The call with the exchange becomes hold when the phone accepts the incoming call. Note Calling a Contact To call a contact: 1. Press ->Message. 2. Press 3.
User Guide for the T46G Skype for Business phone To mark the voice mail as read: 1. Press ->Message. 2. Press 3. Press the Detail soft key to view the detail. 4. Press the Mark As Read soft key. or to select the unread voice mails. The voice mail icon will change from to . Deleting the Voice Mail To delete the voice mail: 1. Press ->Message. 2. Press 3. Press the Detail soft key to view the detail, and then press the Delete soft key. or to select the desired voice mail.
Basic Call Features Sending RTP Stream To configure paging list via phone user interface: 1. Press ->Features->Paging List. 2. Press or to select a desired paging group. The default tag is Empty if it is not configured before. 3. Press the Option soft key, and then press the Edit soft key. 4. Enter the multicast IP address and port number (e.g., 224.5.6.20:10008) in the Address field. The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255. 5.
User Guide for the T46G Skype for Business phone If the paging group is configured successfully, the second line key is assigned as the paging key automatically. You can press it to enter the paging list. 7. Repeat steps 2 to 6, you can add more paging groups. To delete a paging group via phone user interface: 1. Press the second line key (indicating the paging key) or press ->Features->Paging List when the phone is idle. 2. Press or to select a desired group. 3.
Basic Call Features The default codec is G722. 3. Note Click Confirm to accept the change. If G722 codec is used for multicast paging, the LCD screen will display the that it is providing high definition voice. icon to indicate Default codec for multicast paging is configurable via web user interface only. Receiving RTP Stream You can configure the phone to receive a Real Time Transport Protocol (RTP) stream from the pre-configured multicast address(es) without involving SIP signaling.
User Guide for the T46G Skype for Business phone Paging Priority Active The Paging Priority Active parameter decides how the phone handles incoming multicast paging calls when there is already a multicast paging call on the phone. If enabled, the phone will ignore incoming multicast paging calls with lower priorities, otherwise, the phone will answer incoming multicast paging calls automatically and place the previous multicast paging call on hold.
Basic Call Features - During a call, press the second line key (indicating the paging key). - During a call, press Hold soft key, and then press More->NewCall, and then press the second line key (indicating the paging key). 2. Press or to select the desired group. 3. Press or the Paging soft key to send RTP. Both the sender’s and receiver’s phones play a warning tone and the receiver automatically answers the multicast RTP session in the speakerphone mode.
User Guide for the T46G Skype for Business phone Current Online environment does not support this feature. Branch office resiliency is critical for multi-site deployments of Skype for Business where the control servers are located at a central site or data center. It allows branch site users to continue to have Enterprise Voice service and voice mail (if voice mail rerouting settings are configured) when the branch site loses the connection to the central site.
Common Area Phone Common Area Phone Common area phones are Skype for Business phones that are not associated with an individual user. Instead of being located in someone’s office, common area phones are typically located in building lobbies, cafeterias, employee lounges, conference rooms, and other locations where a large number of people are likely to gather.
User Guide for the T46G Skype for Business phone network failure, sever failure or being off line. The phone can sign into the last CAP account automatically after rebooting. The phone will not sign into the last CAP account automatically after being reset to factory.
Common Area Phone To switch a CAP account to a Skype for Business account: 1. Press the User Sign in soft key when the phone is idle. 2. Press or to select the desired sign in method, and then enter your information to sign in a Skype for Business account. For more information on sign-in, refer to Signing into Skype for Business on page 18 3. Press the Sign in soft key.
User Guide for the T46G Skype for Business phone To sign out of a Common Area Phone: 1. Press 2. Press ->Advanced (default password: admin or the unlock PIN) ->CAP Sign Out. or the CAP sign out soft key. The current CAP account will sign out.
Better Together over Ethernet Better Together over Ethernet Better Together over Ethernet (BToE) feature on Yealink T46G Skype for Business phones enables you to control call activity from your phones and your computer using your Skype for Business client. You can also use BToE to sign into your phone using your Skype for Business credentials. In order to use BToE, you need to download and install the Yealink BToE Connector application.
User Guide for the T46G Skype for Business phone application on your PC. Ask the Yealink FAE or reseller for the BToE Connector application, or download it online: http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage. To install the Yealink BToE Connector on your PC: 1. Unzip the downloaded file. 2. Double click the installation application Yealink BToE Connector. A User Account Control dialog is displayed as below: 3. Ensure that the dialog lists YEALINK NETWORK TECHNOLOGY CO.
Better Together over Ethernet The License Agreement dialog is displayed as below: 5. Click I Agree to accept the agreement. The Yealink BToE Connector Setup Wizard is displayed as below: 6. Click Browse… to select an installation folder and click Install to begin the installation. By default, the Yealink BToE Connector application is installed in the directory C:\Program Files\Yealink\Yealink BToE Connector\.
User Guide for the T46G Skype for Business phone A status bar showing the Yealink BToE Connector installation’s progress is displayed as below: The installation may take several minutes. A Windows Security is displayed as below during installation: 7. Click Always trust software from “YEALINK NETWORK TECHNOLOFY CO., LTD”, and then click Install to install the driver software.
Better Together over Ethernet After the software has completed installing, a dialog is displayed as below: The checkbox of Run Yealink BToE Connector 3.0.0.32 is checked by default, as shown above. If the checkbox of Run Yealink BToE Connector 3.0.0.32 is not checked, you need to start the Yealink BToE Connector manually. 8. Click Finish.
User Guide for the T46G Skype for Business phone To set up the Yealink BToE connector: Right-click in the system tray, you can do the following: Click Show/Hide(S), the Yealink BToE Connector interface will be shown or hidden. Click Pair & Sign in(G), you can pair your phone with your Skype for Business client.
Better Together over Ethernet e) Check the BToE security transport checkbox, your phone and connected commputer will use TLS encryption transmission. If it is unchecked, TCP transmission will be used instead. Click About(A), you can view the information of Yealink BToE Connector. Click Exit(E), you can close the software. Enabling Better Together over Ethernet You need to pair your phone with your Skype for Business client to enable BToE.
User Guide for the T46G Skype for Business phone To view the paired status via phone user interface: 1. Press ->Features->BToE. 2. View the BToE paired status in the BToE Pairing Status field. To view the paired status on PC: 1. Double left-click on BToE icon. 2. View the BToE paired status in the BToE Status field. Pairing Your Phone with Your Computer There are two BToE Pairing modes on the phone.
Better Together over Ethernet The default value is Auto. 4. Press the Save soft key to accept the change or the Back soft key to cancel. Ensure that the Yealink BToE Connector application is running on your PC. To pair your phone with your Skype for Business client, do one of the following on your PC: a) Connect an Ethernet cable from your computer to the PC port on your phone (network of the PC will be provided by the PC port of the phone). 1.
User Guide for the T46G Skype for Business phone - If BToE Pairing Mode is Manual, a six-digit pairing code displays. You should enter the six-digit pairing code shown on the phone into the notification on your computer. (A six-digit pairing code displays on your phone) (Enter the pairing code shown on the phone into the notification on your computer) b) If your PC is not connected to the PC port on your phone using an Ethernet cable, do the following: 1. Uncheck the Wired checkbox. 2.
Better Together over Ethernet - If BToE Pairing Mode is Manual, a six-digit pairing code displays. You should enter the six-digit pairing code shown on the phone into the notification on your computer. Note The pairing code is case-sensitive. BToE is configurable via web user interface at the path: Settings->BToE. Signing in via PC After you carry out the above steps, the computer and phone are paired.
User Guide for the T46G Skype for Business phone - On your computer, right-click on the system tray, and then select Sign in via client(L). - On your phone, press the Sign in soft key to select Sign in via PC, and then press the Sign in soft key. 2. 188 Enter your login credentials into the dialog displayed on your computer, click OK.
Better Together over Ethernet b) If the phone and Skype for Business client are signed into with different accounts: 1. Right-click on the system tray, and then select Sign in via client(L). A dialog box is displayed on your computer asking for your Skype for Business login credentials. 2. Enter your login credentials into the dialog displayed on your computer, click OK.
User Guide for the T46G Skype for Business phone 2. Note Select your phone as your primary device, as shown next. If Yealink SIP-T46G Phone is not selected as audio device, you will not be able to use BToE feature (for example, calls made on the Skype for Business client will not be displayed on the phone). Using Better Together over Ethernet This section provides information on how to use BToE on your phone and the Skype for Business client.
Better Together over Ethernet established call uses the phone as audio device by default. Pausing BToE Calls Do one of the following: - Press the Hold soft key or press - Click on your phone. to display the control panel, and then click in your Skype for Business client. The call is placed on hold on your phone and your Skype for Business client. Resuming BToE Calls Do one of the following: - Press the Resume soft key or press - Click on your phone.
User Guide for the T46G Skype for Business phone To lock you phone: When BToE status is Paired (Sign In), your phone will be locked automatically in following situation: The paired PC gets locked. The paired PC enters sleep mode. The paired PC starts the screen saver. The account status of Skype for Business client changes from active to inactive. BToE status changes from Paired (Sign In) to Paired (Sign Out) or Unpaired.
Better Together over Ethernet To exit BToE on your computer: 1. Right-click BToE icon ( ) in the system tray and click Exit(E). Uninstalling the Yealink BToE Connector To uninstall the Yealink BToE connector: 1. Click the Start button . 2. Click All Programs->Yealink BToE Connector->Uninstall. A dialog box asking if you're sure you want to uninstall this product is displayed. 3. Click Yes to uninstall the Yealink BToE connector.
User Guide for the T46G Skype for Business phone .
EXP40 Expansion Module EXP40 Expansion Module The Yealink EXP40 is ideal for receptionists, administrative assistants, call center agents, power-users, and executives who need to place a large volume of calls on a regular basis. When your T46G is registered with a Skype for Business Server, you can assign Skype for Business contacts to EXP keys on your EXP40, so that you can quickly call contact by pressing the corresponding EXP key.
User Guide for the T46G Skype for Business phone If you want to connect two or more expansion modules, connect two expansion modules as below: Connecting two expansion modules on a single phone is shown as below: 3. Connect the Ext jack of the Skype for Business phone and the Ext in jack of the expansion module using one supplied cord.
EXP40 Expansion Module To attach the stand of the expansion module: a) Wall mount method (Optional) b) Desk mount method EXP40 Hardware Features The following figure illustrates the features, components, and keys available on the EXP40. The table lists each numbered feature shown in this figure. Item ① EXP Keys ② LCD Screen Description Select available contacts. Displays name and presence status of Skype for Business contacts.
User Guide for the T46G Skype for Business phone Item ③ Page Keys Description Navigates between pages on the expansion module. Assigning Contacts to the EXP40 Each EXP40 provides you with 20 EXP keys and 2 display pages, supporting a total of 40 lines that you can set up as your contacts. You can connect up to 6 EXP40 to your phone to support a maximum of 240 EXP keys per phone. You can assign the desired group’s contacts to be displayed on the EXP40.
EXP40 Expansion Module Monitoring Skype for Business Contacts for Status Changes You can use EXP40 to monitor Skype for Business contacts for status changes on the phone. For example, you assign a Skype for Business contact to the EXP40 to monitor the status of his line (busy or idle). The EXP key LED illuminates solid red when his line is busy. To configure the EXP key LED via web user interface: 1. Click on Features->LED. 2. Select the desired value from the pull-down list of Exp Led Light On.
User Guide for the T46G Skype for Business phone LED Status Description The Skype for Business contact is right back. Solid yellow The Skype for Business contact is off work. The Skype for Business contact is away. The Skype for Business contact is placing a call. Stay the original LED status The Skype for Business contact is receiving a call. The parked call of your Skype for Business contact is retrieved. The Skype for Business contact is unknown. Off The Skype for Business contact is offline.
EXP40 Expansion Module To initiate a conference call using the EXP40: 1. Press the Conference soft key during a conference call. 2. Press an EXP key corresponding to the Skype for Business contact you want to call. You can press the page key to turn pages. After the party answers the call, three parties are now joined in the conference. Transferring a Call Using the EXP40 You can perform a consultative transfer quickly using the EXP keys on the EXP40.
User Guide for the T46G Skype for Business phone 202
Troubleshooting Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your T46G Skype for Business phone. If you require additional information or assistance with your new phone, contact your system administrator. Troubleshooting Solutions Why is the phone LCD screen blank? Ensure that the phone is properly plugged into a functional AC outlet.
User Guide for the T46G Skype for Business phone You can find the MAC address on the label of the carton box. You can also find the MAC address from the phone’s bar code on the back of the phone. Why can’t I sign into the Skype for Business Server on the phone? Check your phone is properly connected to the switch or hub. Validate your domain name and sign-in information are correct.
Troubleshooting 3. Uncheck Run automatically when starting Windows to cancel the auto-start feature. As shown next: Why can’t the phone pair with my Skype for Business client? Ensure that your Skype for Business client is installed on your PC and a Skype for Business user signs into Skype for Business Server successfully. Ensure that the user signing on the phone is the same as the one signing on the Skype for Business client. Re-pair the phone and Skype for Business client manually.
User Guide for the T46G Skype for Business phone Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to check whether the dial tone is present for one of the audio modes. If the dial tone exists on another audio mode, connect a different handset or headset to isolate the problem. Why doesn’t the phone ring? Check the ringer volume on the phone. To adjust the ringer volume setting, press the Volume key when the phone is on-hook and idle.
Troubleshooting 3. Enter the desired time (in seconds) in the Play Hold Tone Delay field. 4. Click Confirm to accept the change. How to export PCAP trace? We may need you to provide a PCAP trace to help analyze your problem. To export a PCAP trace via web user interface: 1. Click on Settings->Configuration. 2. Click Start to begin recording signal traffic. 3. Recreate the error to be documented in the trace. 4. Click Stop to end recording. 5.
User Guide for the T46G Skype for Business phone How to configure the severity level of the log? If your Skype for Business phone encounters some problems, commonly the global log files are needed. You can export the global log files to a local system, a syslog server or the Skype for Business Server. You can also specify the severity level of the global log and module log to be reported. The default global log and module log are 3.
Troubleshooting Parameter Description Configuration Method log file. Default: 3 Note Global Log consists of Module logs. The severity level of the exported Module Log will not be greater than the Global Log Level. For example, if you set Global Log Level to 3 and set ICE log Level to 6, the exported ICE log Level will be 3. To configure the level of the log files log via web user interface: 1. Click on Settings->Configuration. 2.
User Guide for the T46G Skype for Business phone To export a global log file to the Skype for Business Server via the phone user interface: 1. Press ->Basic->Log Upload. 2. Press the Upload soft key. A dialog box pops up to prompt “Log Upload Success!”. b) Exporting the global log file to the local system: To export a global log file to the local system via web user interface: 210 1. Click on Settings->Configuration. 2. Mark the Local radio box in the Export System Log field.
Troubleshooting 3. Click Export to open file download window, and then save the file to your local system. A log file named “MAC address-sys.log” is successfully exported to your local system. c) Exporting the global Log File to a Syslog Server To configure the phone to export the global log file to a syslog server via web user interface: 1. Click on Settings->Configuration. 2. Mark the Server radio box in the Export System Log field. 3.
User Guide for the T46G Skype for Business phone 2. Click Reset Log Level To Default. All log level will reset to 3. How to export/import phone configurations? We may need you to provide your phone configurations to help analyze your problem. In some instances, you may need to import configurations to your phone. To export your phone configurations via web user interface: 212 1. Click on Settings->Configuration. 2.
Troubleshooting To import phone configurations via web user interface: Note 1. Click on Settings->Configuration. 2. Click Browse… to locate a configuration file from your local system. 3. Click Import to import the configuration file. The file format of configuration file must be “.bin”. How to export call log? User can access call logs by downloading them to the local system for diagnosis purpose. To export the call log via web user interface: 1. Click on Settings->Configuration. 2.
User Guide for the T46G Skype for Business phone 4. Note Click Confirm to accept the change. If signing into the web user interface of the phone with the User Sign in, you need to enter the current user password in the Old Password field. User password is configurable via web user interface only. How to reboot the phone? To reboot the phone via phone user interface: 1. Press ->Advanced (default password: admin). 2. Press or 3. Press the Reboot soft key.
Troubleshooting 4. Press the OK soft key to reboot the phone. Any reboot of your phone may take a few minutes. Note How to upgrade firmware? To upgrade firmware via web user interface: 1. Click on Settings->Upgrade. 2. Click Browse… to locate the firmware from your local system. 3. Click Upgrade to upgrade the firmware. The browser pops up the dialog box “Firmware of the SIP phone will be updated. It will take 5 minutes to complete. Please don't power off!”. 4. Click OK to confirm upgrading.
User Guide for the T46G Skype for Business phone Option field. 3. Press the Save soft key. The LCD screen prompts the following warning: 4. Press the OK soft key. The LCD screen prompts “Welcome Initializing…Please wait”. The phone will be reset to factory sucessfully after startup. Note You can also long press the idle. soft key to perform the full reset function when the phone is Reset of the phone may take a few minutes. Do not power off until the phone starts up successfully.
Regulatory Notices Regulatory Notices Service Agreements Contact your Yealink Authorized Reseller for information about service agreements applicable to your product.
User Guide for the T46G Skype for Business phone Please place no heavy objects on the device in case of damageand deformation caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat dissipation. Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials. Keep the device away from any heat source or bare fire, such as a candle or an electric heater.
Appendix A-Time Zones Appendix A - Time Zones Time Zone -11 -10 -9:30 -9 -8 -7 -6 -5 -4:30 -4 -3:30 -3 -2:30 -2 -1 0 +1 +2 +3 +3:30 +4 +4:30 +5 +5:30 +5:45 +6 +6:30 +7 +8 +8:45 +9 +9:30 +10 Time Zone Name Samoa United States-Hawaii-Aleutian, United States-Alaska-Aleutian French Polynesia United States-Alaska Time Canada(Vancouver,Whitehorse), Mexico(Tijuana,Mexicali), United States-Pacific Time Canada(Edmonton,Calgary), Mexico(Mazatlan,Chihuahua), United States-MST no DST, United States-Mountain Time Ca
User Guide for the T46G Skype for Business phone Time Zone +10:30 +11 +11:30 +12 +12:45 +13 +13:30 +14 220 Time Zone Name Australia(Sydney,Melboume,Canberra), Russia(Vladivostok) Australia(Lord Howe Islands) New Caledonia(Noumea), Russia(Srednekolymsk Time) Norfolk Island New Zealand(Wellington,Auckland), Russia(Kamchatka Time) New Zealand(Chatham Islands) Tonga(Nukualofa) Chatham Islands Kiribati
Index Index A About This Guide v Account Lock 28 Adding the Location Information 87 Administrator Password 44 Always Online 27 Answering Calls 99 Answering SLA Calls 128 Appendix A-Time Zone 219 Assigning Contacts to the EXP40 198 Assigning/Removing Delegates 129 Attaching the Stand or the Optional Wall Mount Bracket 14 Audio Settings 50 Auto Answer 101 Delegates-call Ringtone 140 Dial-now 90 Disabling BToE on Your Phone Documentations 9 Dual Headset 77 192 E E911 84 Emergency Call 89 Enabling Better To
User Guide for the T46G Skype for Business phone M T Managing the Conference Participants 153 Modifying the Privacy Mode from the Phone 94 Modifying the Privacy Mode from the Skype for Business client 95 Monitoring Skype for Business Contacts for Status Changes 199 Multicast Paging 166 Table of Contents ix Team-Call Group 126 Time & Date 42 Troubleshooting 203 P Packaging Contents 11 Phone Initialization 18 Phone Installation 14 Phone Lock 46 Phone Ringtone 51 Phone Status 34 PIN Authentication 20 Plac
