Delay Time for Dial-Now Rule
Copyright © 2014 YEALINK NETWORK TECHNOLOGY CO., LTD. Copyright © 2014 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format.
Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Yealink SIP-T46G IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
About This Guide Thank you for choosing the SIP-T46G IP Phone, an ultra-elegant gigabit IP Phone which is exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Multicast Paging and Conference over an IP network. This guide provides everything you need to quickly use your new phone. First, verify with your system administrator that the IP network is ready for phone configuration.
User Guide for the SIP-T46G IP Phone Major updates have occurred to the following sections: LED Instructions on page 4 Backlight on page 20 Contrast on page 21 Anonymous Call on page 116 Major updates have occurred to the following sections: Line Keys on page 60 Hot Desking on page 123 Troubleshooting on page 143 Appendix A - Time Zones on page 155 Major updates have occurred to the following sections: x Bluetooth Headset on page 55 Remote Phone Book on page 49
Table of Contents About This Guide .................................................................. ix In This Guide.................................................................................................................... ix Summary of Changes ..................................................................................................... ix Changes for Release 72, Guide Version 72.2 ............................................................. ix Changes for Release 72, Guide Version 72.
User Guide for the SIP-T46G IP Phone Administrator Password ............................................................................................. 25 Key as Send ................................................................................................................ 26 Keypad Lock ............................................................................................................... 27 Audio Settings ....................................................................................
Table of Contents Anonymous Call Rejection ........................................................................................... 117 Advanced Phone Features ................................................ 119 Busy Lamp Field (BLF).................................................................................................. 119 Call Recording.............................................................................................................. 121 Hot Desking .............................
User Guide for the SIP-T46G IP Phone xiv
Overview This chapter provides the overview of the SIP-T46G IP phone. Topics include: Hardware Component Instructions Icon Instructions LED Instructions User Interfaces Documentations If you require additional information or assistance with your new phone, contact your system administrator. The main hardware components of the SIP-T46G IP phone are the LCD screen and the keypad.
User Guide for the SIP-T46G IP Phone Hardware component instructions of the SIP-T46G IP phone are: Item Description Shows information about calls, messages, soft keys, time, date and other relevant data: • Call information—caller ID, call duration ① LCD Screen • Icons (for example, ) • Missed call text or second incoming caller information • Prompt text (for example, "Saving config file!") • Time and date ② Power Indicator LED ③ Line Keys Indicates phone power and some feature statuses.
Overview Icons appearing on the LCD screen are described in the following table: Icons Description Network is unavailable Registered successfully Register failed Registering Hands-free speakerphone mode Handset mode Headset mode Multi-lingual lowercase letters input mode Multi-lingual uppercase letters input mode Alphanumeric input mode Numeric input mode Multi-lingual uppercase and lowercase letters input mode Voice Mail Text Message Auto Answer Do Not Disturb Call Forward Call Hold Call Mute 3
User Guide for the SIP-T46G IP Phone Icons Description Ringer volume is 0 Keypad Lock Received Calls Placed Calls Missed Calls Recording box is full A call cannot be recorded Recording starts successfully Recording cannot be started Recording cannot be stopped Bluetooth Bluetooth headset is both paired and connected Conference The contact icon The default caller photo Power Indicator LED LED Status Solid red The phone is initializing. Fast flashing red (300ms) The phone is ringing.
Overview LED Status Description The phone is busy. The call is placed on hold or is held. The call is mute. Line key LED LED Status Solid green Description The line is seized. The line is in conversation. Fast flashing green The line receives an incoming call. Slow flashing green The call is placed on hold. Off The line is inactive. Line key LED (configured as a BLF key) LED Status Description Solid green The monitored user is idle.
User Guide for the SIP-T46G IP Phone Two ways to customize configurations of your SIP-T46G IP phone: The user interface on the IP phone. The user interface in a web browser on your PC. The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings.
Overview Options Phone User Interface --Auto Answer √ --Auto Redial √ --Call Completion √ --Call Forward √ --Call Waiting √ --Call Park √ --Call Pickup √ --Call Return √ Web User Interface --Conference --Anonymous Call √ --Anonymous Call Rejection √ --DND √ Basic Phone Settings --Language √ √ --Time & Date √ √ --Administrator Password √ √ --Ring Tones √ √ --Contrast √ --Wallpaper √ √ --Backlight √ √ --Keypad Lock √ √ --Call History Management √ --Contact Ma
User Guide for the SIP-T46G IP Phone Options Phone User Interface --Messages Web User Interface √ SIP Account --User Options --Register Status √ --Account Status √ --Label √ --Display Name √ --Register Name √ --User Name √ --Password √ --SIP Server 1/2 √ √ --Server Option --Registrar Port --Outbound Status √ --Outbound Proxy √ --NAT Traversal Note --STUN Status √ --STUN Server √ The table above lists most of the feature options.
Getting Started This chapter provides the following basic installation instructions and information for obtaining the best performance with the SIP-T46G IP phone. Topics include: Packaging Contents Phone Installation Phone Initialization Phone Status Basic Network Settings Registration Idle Screen If you require additional information or assistance with your new phone, contact your system administrator.
User Guide for the SIP-T46G IP Phone Wall Mount Bracket (Optional) Power Adapter (Optional) Handset & Handset Cord Ethernet Cable Quick Installation Guide & Quick Reference Guide Check the list before installation. If you find anything missing, contact your system administrator.
Getting Started If your phone is already installed, proceed to Phone Initialization on page 13. This section introduces how to install the phone: 1) Attach the stand or the optional wall mount bracket 2) Connect the handset and optional headset 3) Connect the network and power 1) Attach the stand or the optional wall mount bracket Desk Mount Method Wall Mount Method (Optional) Note The wall mount bracket should be purchased separately.
User Guide for the SIP-T46G IP Phone 2) Note Connect the handset and optional headset The headset, wireless headset adapter EHS36 and Bluetooth USB dongle BT40 should be purchased separately. The EXT port can also be used to connect an expansion module EXP40. For more information on how to use EHS36, EXP40 and Bluetooth USB Dongle BT40, refer to Yealink EHS36 User Guide, Yealink EXP40 User Guide and Yealink Bluetooth USB Dongle BT40 User Guide.
Getting Started Power over Ethernet With the included or a regular Ethernet cable, the SIP-T46G IP phone can be powered from a PoE-compliant switch or hub. To connect the PoE: 1. Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub. Note If in-line power switch/hub is provided, you don’t need to connect the phone to the power adapter. Make sure the switch/hub is PoE-compliant.
User Guide for the SIP-T46G IP Phone You can view phone status via phone user interface or web user interface. Available information of phone status includes: Network status (e.g., IPv4 status, IPv6 status, IP address mode and MAC address). Phone status (e.g., device model, hardware version, firmware version, product ID, MAC address and device certificate status). Note Account status (e.g., register status of SIP accounts). You can view device certificate status via phone user interface only.
Getting Started The phone status is displayed on the first page of the web user interface. If your phone cannot contact a DHCP server for any reason, you need to configure network settings manually. The IP phone can support either or both IPv4 and IPv6 addresses. To configure the IP address mode via phone user interface: 1. Press Menu->Advanced (password: admin) ->Network->WAN Port. 2. Press or , or the Switch soft key to select IPv4, IPv6 or IPv4 & IPv6 from the IP Address Mode field. 3.
User Guide for the SIP-T46G IP Phone To configure a static IPv4 address via phone user interface: 1. Press Menu->Advanced (password: admin) ->Network->WAN Port->IPv4. 2. Press 3. Enter the desired values in the IP Address, Subnet Mask, Gateway, Primary DNS or , or the Switch soft key to select the Static IP from the Type field. and Secondary DNS fields respectively. 4. Press the Save soft key to accept the change or the Back soft key to cancel.
Getting Started Note 3. Enter the user name and password in the corresponding fields. 4. Press the Save soft key to accept the change or the Back soft key to cancel. Wrong network settings may result in inaccessibility of your phone and may also have an impact on your network performance. For more information on these parameters, contact your system administrator. Generally, your phone will be deployed with multiple other phones.
User Guide for the SIP-T46G IP Phone Idle Screen description: No. 1 2 Description This area shows the phone’s time and date. This area shows the phone feature status. For more information, refer to Icon Instructions on page 3. This area shows the line key labels. You can customize the line key 3 as other functions. For more information, refer to Line Keys on page 60. 4 5 6 18 This area shows three page icons. This area shows the soft key labels.
Customizing Your Phone You can customize your SIP-T46G IP phone by personally configuring certain settings, for example, contrast, time & date and ring tones. You can add contacts to the phone’s local directory manually or from call history. You can also personalize different ring tones for different callers. This chapter provides basic operating instructions for customizing your phone.
User Guide for the SIP-T46G IP Phone 2. Press or , or the Switch soft key to select the desired wallpaper image. 3. Press the Save soft key to accept the change or the Back soft key to cancel. Wallpaper is configurable via web user interface at the path Settings->Preference. To upload the customized wallpaper via web user interface: 1. Click on Settings->Preference. 2. In the Upload Wallpaper(480*272) field, click Browse to select the wallpaper image from your local system. 3.
Customizing Your Phone To configure the backlight via phone user interface: 1. Press Menu->Basic->Display->Backlight. 2. Press or , or the Switch soft key to select the desired level from the Backlight Active Level field. 3. Press or , or the Switch soft key to select the desired value from the Backlight Inactive Level field. 4. Press or , or the Switch soft key to select the desired time from the Backlight Time field. 5.
User Guide for the SIP-T46G IP Phone The default language of the phone user interface is English. The phone will detect and use the same language as which of your web browser for the web user interface. If the language of your web browser is not supported by the phone, the web user interface will use English by default. You can change the language for the phone user interface and the web user interface respectively. Note Not all of the supported languages are available for selection.
Customizing Your Phone 2. Select the desired language from the pull-down list of Language. 3. Click Confirm to accept the change. Text displayed on the web user interface will change to the selected language. The time and date are displayed on the LCD screen when the phone is idle. You can configure the phone to obtain the time and date from the SNTP server automatically, or configure the time and date manually.
User Guide for the SIP-T46G IP Phone 4. Press or , or the Switch soft key to select the desired value from the Daylight Saving field. 5. Note Press the Save soft key to accept the change or the Back soft key to cancel. Please refer to Appendix A - Time Zones for the list of available time zones on the IP phone. To configure the time and date manually via phone user interface: 1. Press Menu->Basic->Time & Date->General->Manual Settings. 2. Enter the specific date and time. 3.
Customizing Your Phone 2. Press or , or the Switch soft key to select the desired date format from the Date Format field. 3. Press or , or the Switch soft key to select the desired time format (12 Hour or 24 Hour) from the Time Format field. 4. Press the Save soft key to accept the change or the Back soft key to cancel. There are 7 available date formats.
User Guide for the SIP-T46G IP Phone 2. Enter the old password in the Current Password field. 3. Enter the new password in the New Password field. 4. Enter the new password again in the Confirm Password field. 5. Press the Save soft key to accept the change or the Back soft key to cancel. Administrator password is configurable via web user interface at the path Security->Password. You can set the "#" or "*" to perform as a send key while dialing.
Customizing Your Phone You can lock the keypad of your phone temporarily when you are not using it. This feature helps to protect your phone from unauthorized use. Keypad lock consists of the following: Menu Key: The Menu soft key is locked. You cannot access the menu of the phone until unlocked. Function Keys: The function keys are locked. You cannot use the MESSAGE, REDIAL, HOLD, MUTE, TRANSFER, OK, X, navigation keys, soft keys and line keys until unlocked.
User Guide for the SIP-T46G IP Phone The LCD screen prompts “Keypad Lock!” and displays the icon . You can configure the interval (in seconds) to automatically lock the keypad instead of long pressing . To configure the interval of automatic keypad lock via web user interface: Note 1. Click on Features->Phone Lock. 2. Enter the desired time in the Phone Lock Time Out (0~3600s) field. 3. Click Confirm to accept the change. The default timeout is 0 second, that is, you need to long press only.
Customizing Your Phone To change the keypad unlock PIN via phone user interface: 1. Press Menu->Basic->Phone Unlock PIN. 2. Enter the desired values in the Current PIN, New PIN and Confirm PIN fields respectively. 3. Note Press the Save soft key to accept the setting or the Back soft key to cancel. The unlock PIN length must be within 15 digits. To unlock the keypad via phone user interface: 1. Press any locked key, the LCD screen prompts “Unlock PIN”. 2. Enter the PIN in the Unlock PIN field.
User Guide for the SIP-T46G IP Phone 2. Press or , or the Switch soft key to select Disabled from the Keypad Lock Enable field. 3. Press the Save soft key to accept the change. Keypad lock is configurable via web user interface at the path Features->Phone Lock. You can press the volume key to adjust the ringer volume when the phone is idle. You can also press the volume key to adjust the receiver volume of currently engaged audio devices (handset, speakerphone or headset) when the phone is in use.
Customizing Your Phone To adjust the volume when the phone is during a call: 1. Press to adjust the volume of currently engaged audio device (handset, speakerphone or headset). Ring tones are used to indicate incoming calls. You can select different ring tones to distinguish different accounts registered on your phone, or to distinguish your phone from your neighbor’s. To select a ring tone for the phone via phone user interface: 1. Press Menu->Basic->Sound->Ring Tones. 2. Press 3.
User Guide for the SIP-T46G IP Phone If Common is selected, this account will use the ring tone selected for the phone. Refer to the above instruction. 5. Note Click Confirm to accept the change. A ring tone for the account is configurable via web user interface only. The ring tone for an incoming call on the phone may be different.
Customizing Your Phone 2. In the Upload Ringtone field, click Browse to locate a ring tone (the file format must be *.wav) file from your local system. 3. Note Click Upload to upload the file. All custom ring tone files must be within 100KB. Uploading custom ring tones for your phone is configurable via web user interface only. This section provides the operating instructions for managing contacts.
User Guide for the SIP-T46G IP Phone 3. Repeat the step 2 to add more lists to the Enabled column. 4. To remove a list from the Enabled column, select the desired list and then click 5. To adjust the display order of enabled lists, select the desired list and then click or . The LCD screen displays the list(s) in the adjusted order. 6. Note Click Confirm to accept the change. Directory is configurable via web user interface only. To check directory via phone user interface: 1.
Customizing Your Phone If there is only one list in the directory, press the Directory soft key to enter this list directly. Note If the remote phone book and LDAP are not configured in advance, you cannot see remote phone book and LDAP lists on the phone user interface. For more information on remote phone book, refer to Remote Phone Book on page 49. For more information on the LDAP, refer to Yealink SIP-T4X IP Phone Family Administrator Guide.
User Guide for the SIP-T46G IP Phone If Auto is selected, this group will use the ring tone assigned to the account. For more information on the ring tone for the account, refer to Ring Tones on page 31. 5. Press the Save soft key to accept the change or the Back soft key to cancel. You can also edit or delete the Company, Family and Friend contact groups. To edit a group in the local directory: 1. Press the Directory soft key.
Customizing Your Phone 4. Press or to highlight the group information and then edit. 5. Press the Save soft key to accept the change or the Back soft key to cancel. To delete a group from the local directory: 1. Press the Directory soft key. The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Menu->Directory->Local Group to enter the local directory. 2.
User Guide for the SIP-T46G IP Phone Adding Contacts Manually To add a contact to the local directory manually: 1. Press the Directory soft key. The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Menu->Directory->Local Group to enter the local directory. 2. Select the desired contact group and press the Enter soft key. 3. Press the Add soft key. 4.
Customizing Your Phone 9. Note Press the Save soft key to accept the change or the Back soft key to cancel. If the contact has existed in the directory, the LCD screen will prompt “Contact name already existed!”. Adding Contacts from Call History To add a contact to the local directory from the call history: 1. Press the History soft key. 2. Press 3. Press the Option soft key, and then select Add to Contacts from the prompt list. 4. Enter the contact name. 5.
User Guide for the SIP-T46G IP Phone To edit a contact in the local directory: 1. Press the Directory soft key. The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Menu->Directory->Local Group to enter the local directory. 40 2. Select the desired contact group and press the Enter soft key. 3. Press 4. Press the Option soft key, and then select Detail from the prompt list. 5.
Customizing Your Phone To delete a contact from the local directory: 1. Press the Directory soft key. The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Menu->Directory->Local Group to enter the local directory. 2. Select the desired contact group and press the Enter soft key. 3. Press 4. Press the Option soft key, and then select Delete from the prompt list.
User Guide for the SIP-T46G IP Phone You can also click Delete Photo to delete the photo. Note The phone only supports the *.png, *.jpg and *.bmp format files. You can only delete the custom photo. To change the custom photo for the contact via web user interface: 1. Click on Directory->Local Directory. 2. Click to select the desired entry which you want to edit. 3. Select the desired photo from the pull-down list of Photo. 4. Click Edit to accept the change.
Customizing Your Phone To place a call to a contact from the local directory: 1. Press the Directory soft key. The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Menu->Directory->Local Group to enter the local directory. 2. Select the desired contact group and press the Enter soft key. 3. Press 4. Do one of the following: - or to highlight the desired contact.
User Guide for the SIP-T46G IP Phone The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Menu->Directory->Local Group to enter the local directory. 2. Press the Search soft key. 3. Enter a few continuous characters of the contact name or the contact number using the keypad. The contacts whose name or phone number matches the characters entered will appear on the LCD screen.
Customizing Your Phone or . The LCD screen displays the search results in the adjusted order. 6. Note Click Confirm to accept the change. Search source list in dialing is configurable via web user interface only. To search for an entry in the enabled search source lists: 1. Pick up the handset, press the speakerphone key or press the line key. 2. Enter a few continuous characters of the entry’s name or the entry’s phone number using the keypad.
User Guide for the SIP-T46G IP Phone You can manage your phone’s local directory via phone user interface or web user interface. But you can only import or export the contact list via web user interface. To import an XML file of contact list via web user interface: 1. Click on Directory->Local Directory. 2. Click Browse to locate a contact list file (file format must be .xml) from your local system. 3. Click Import XML to import the contact list.
Customizing Your Phone 6. (Optional.) Select the contact information you want to import into the local directory from the pull-down list of Index. 7. Click Import to complete importing the contact list. To export a contact list via web user interface: 1. Click on Directory->Local Directory. 2. Click Export XML (or Export CSV). 3. Click Save to save the contact list to your local system. Note Importing/exporting contact lists is available via web user interface only.
User Guide for the SIP-T46G IP Phone 3. Enter the name and the office, mobile or other numbers in the corresponding fields. 4. Press or , or the Switch soft key to select the desired account from the Account field. If Auto is selected, the phone will use the first available account when placing calls to the contact from the blacklist directory. 5. Press the Save soft key to accept the change or the Back soft key to cancel. To add a contact to the blacklist directory from the local directory: 1.
Customizing Your Phone The LCD screen prompts the following warning: 5. Press the OK soft key to confirm the setting. For operating instructions on editing, deleting, placing calls to and/or searching for contacts in the blacklist directory, refer to the operating instructions of Local Directory on page 35. You can add local contacts, search for a contact, or simply dial a contact number from the corporate directory. You can configure your new phone to access up to 5 corporate directories.
User Guide for the SIP-T46G IP Phone To access your corporate directory via phone user interface: 1. Press Directory->Remote Phone Book. If Remote Phone Book is removed from the directory, press Menu->Directory->Remote Phone Book to enter remote phone book. 2. Select the desired remote group, and then press the Enter soft key. The phone connects to load the corporate directory, and then the corporate contact list appears on the LCD screen. 3. Press the Back soft key to back to the previous interface.
Customizing Your Phone To place a call from the corporate directory: 1. Press Menu->Directory->Remote Phone Book. If Remote Phone Book is added to the directory, press Directory->Remote Phone Book to enter remote phone book. 2. Select the desired remote group, and then press the Enter soft key to load the corporate directory. 3. Select the desired contact in the corporate directory. 4. Press the Send soft key.
User Guide for the SIP-T46G IP Phone 2. Press or , or the Switch soft key to select Enabled from the History Record field. 3. Press the Save soft key to accept the change or the Back soft key to cancel. To view the call history: 1. Press the History soft key. The LCD screen displays all call records. 2. Press or to switch between All, Missed, Placed, Received and Forwarded or to select the desired entry. call lists. 3. Press 4.
Customizing Your Phone To delete an entry from the call history list: 1. Press the History soft key. 2. Press or to switch between All, Missed, Placed, Received and Forwarded or to select the desired entry. call lists. 3. Press 4. Press the Delete soft key. To delete all entries from the call history list: 1. Press the History soft key. 2. Press or to switch between All, Missed, Placed, Received and Forwarded call lists. 3.
User Guide for the SIP-T46G IP Phone call using the headset automatically. For more information on using the headset to place a call, refer to Placing Calls on page 83. To deactivate the headset mode: 1. Press again on the phone. The HEADSET key LED goes out when the headset mode is deactivated. You can use headset in priority when enabling headset prior. This feature is especially useful for permanent or full-time headset users. To enable headset prior via web user interface: 1.
Customizing Your Phone You can use two headsets when enabling dual headset. To use this feature, you must physically connect headsets to the headset jack and handset jack respectively. Once the phone connects to a call, the headset connected to the headset jack will have full-duplex capabilities, while the one connected to the handset jack will only be able to listen. To enable dual headset via web user interface: Note 1. Click on Features->General Information. 2.
User Guide for the SIP-T46G IP Phone You can activate/deactivate the Bluetooth mode, and then pair and connect the Bluetooth headset with your phone. You can also disconnect and delete your Bluetooth headset from the phone. Note Ensure that the Bluetooth USB dongle is properly connected into the USB port on the back of the phone. For more information, refer to Phone Installation on page 11. To activate the Bluetooth mode via phone user interface: 1. Press Menu->Basic->Bluetooth. 2. Press 3.
Customizing Your Phone To pair and connect your Bluetooth headset to your phone: 1. Press Menu->Basic->Bluetooth. 2. Press the Scan soft key to search the Bluetooth devices. The LCD screen prompts the following message: The phone proceeds to scan the local Bluetooth devices. When the phone completes scan, it will display the found Bluetooth devices on the LCD screen. 3. Select the desired Bluetooth headset and press Connect soft key. 4. Enter the PIN in the Password field.
User Guide for the SIP-T46G IP Phone The Bluetooth icon appears on the LCD screen. With the Bluetooth headset paired and connected, you can use the Bluetooth headset to place and answer calls. For more information, refer to the documentation from the Bluetooth headset manufacturer. To view the Bluetooth headset information: 1. Press Menu->Basic->Bluetooth->Paired Bluetooth Device. The LCD screen displays a list of paired and connected Bluetooth headsets. 2. Select the desired Bluetooth headset. 3.
Customizing Your Phone Auto Connection: Enables or disables the Bluetooth headset to connect with the phone automatically. To change the priority of paired Bluetooth devices： 1. Press Menu->Basic->Bluetooth->Paired Bluetooth Device. 2. Select the desired Bluetooth headset. 3. Press the Option soft key, and then select Move Up or Move Down from the prompt list. The top one has the highest priority.
User Guide for the SIP-T46G IP Phone 4. Note Press the OK soft key to confirm the deletion or the Cancel soft key to cancel. You can also delete all headsets by pressing the Option soft key and then select Delete All. For more information, refer to the above steps. If you cannot connect a Bluetooth headset to the phone successfully, we recommend you to delete the Bluetooth headset in the Paired Bluetooth Device list (if existed) before pairing it. Two types of DSS keys: Line Keys and Programmable Keys.
Customizing Your Phone You can assign functionalities to 27 line keys. These 27 line keys are indicated on three pages. When you assign functionality to line keys located in line key 1-10, the labels of line keys are indicated on the first page. The following figure shows an example: When you assign functionality to line key located in line key 11-27, the label of the line key 10-18 are indicated on the second page, and the labels of the line key 19-27 are indicated on the third page.
User Guide for the SIP-T46G IP Phone Solid red: there is a parked call on the non-current page. 1 Fast flashing: the line receives an incoming call on the non-current page. To configure the page icon to indicate status via web user interface: 1. Click on DSSKey->Line Key. 2. Select Enabled from the pull-down list of Enable Page Tips. 3. Click Confirm to accept the change. You can specify labels for some key features, which will be displayed on the LCD screen.
Customizing Your Phone 3. Note Click Confirm to accept the change. Page icon status and label length features are configurable via web user interface only.
User Guide for the SIP-T46G IP Phone 1. Press the DSS key to accept the incoming call. 2. Press the DSS key to place the active call on hold. 3. Press the DSS key again to resume the held call. If you select Lock from the Value field, the line keys located in the same position of the other page will be automatically assigned Line feature with Lock filled in the Value field. Then you can use this key on every page. This feature is only applicable to line key 1-9.
Customizing Your Phone Group Pickup You can use this key feature to answer incoming calls in a group that is associated with their own group. Dependencies: Type (Key Event) Key Event (Group Pickup) Account ID (the account this feature will be applied to) Label (key label displayed on the LCD screen) Value (the group pickup feature code) Usage: Press the DSS key on your phone when a phone number in the group receives an incoming call. The call is answered on your phone.
User Guide for the SIP-T46G IP Phone Local Group (the contact group name you want to access) Label (key label displayed on the LCD screen) Usage: Press the DSS key to access the contact group specified in the Local Group field. XML Group You can use this key feature to access remote group in your corporate directory quickly. You should configure remote phone book in advance. For more information, refer to Remote Phone Book on page 49.
Customizing Your Phone Conference You can use this key feature to set up a conference call. For more information, refer to Conference on page 107. Dependencies: Type (Key Event) Key Event (Conference) Label (key label displayed on the LCD screen) Value (the number you want to add to the conference) Usage: Press the DSS key during an active call to set up a conference with the number specified in the Value field.
User Guide for the SIP-T46G IP Phone Value (the number you want to transfer to) Usage: When the transfer mode on DSS key is Blind Transfer, press the DSS key to complete the blind transfer to the number specified in the Value field. When the transfer mode on DSS key is Attended Transfer, press the DSS key to dial out the number specified in the Value field, and then perform the attended or semi-attended transfer.
Customizing Your Phone When DND is in custom mode: 1. Press the DSS key to access the custom DND interface. You can activate or deactivate DND for one or all accounts. Note When DND is activated, the DND key LED will illuminate solid green, and the incoming calls will be rejected automatically. SMS You can use this key feature to access text message quickly. For more information, refer to Short Message Service (SMS) on page 134.
User Guide for the SIP-T46G IP Phone 6. Press the OK soft key. The phone will reboot to update configurations. URL You can use this key feature to trigger the phone to send an HTTP GET request containing a specific URL. Dependencies: Type (URL) Label (key label displayed on the LCD screen) URL (the URL contained in the HTTP GET request) Usage: Press the DSS key to trigger the phone to send an HTTP GET request containing the URL specified in the URL field.
Customizing Your Phone Note 2. Customize specific features for these keys. 3. Click Confirm to accept the change. Programmable keys are configurable via web user interface only. You can register one or multiple accounts on the SIP-T46G IP phone. You can also configure each line key to associate with an account or configure multiple line keys to associate with an account. To register an account via phone user interface: 1. Press Menu->Advanced (password: admin) ->Account. 2.
User Guide for the SIP-T46G IP Phone The following figures show single or multiple accounts registered on the phone: Single account: Multiple accounts: To disable an account via phone user interface: 1. Press Menu->Advanced (password: admin) ->Account. 2. Select the desired account and then press the Enter soft key. 3. Select Disabled from the Account Status field. 4. Press the Save soft key to accept the change or the Back soft key to cancel.
Customizing Your Phone If this is the case, the LCD screen resembles the following figure: Incoming calls to this account will be distributed evenly among the available line keys. Outgoing calls will be distributed similarly. Your phone can be configured to have a combination of accounts with a single line key and accounts with multiple line keys. Dial plan is a string of characters that governs the way your SIP-T46G IP phone processes the inputs received from your phone keypad.
User Guide for the SIP-T46G IP Phone Syntax Description The “$” should be followed by the sequence number of a parenthesis. The “$” plus the sequence number means the whole character or characters placed in the parenthesis. The number directs to the right $ parenthesis when there are more than one. Example: A replace rule configuration: Prefix: "9([5-7])(.)", Replace: "5$2". When you enter "96123" to dial out on your phone, the number will be replaced as "5123" and then dialed out.
Customizing Your Phone When you enter the number “234” using the keypad and then press the Send soft key, the phone will dial out “12345” instead. Note Valid values of Account field can be one or more digits among 1, 2, 3, 4, 5 and 6. Every two digits must be separated by a “,”. For example, when you enter the value “1, 2” in the Account field, this replace rule will apply to account1 and account2. If you leave the Account field blank or enter 0, then the replace rule will apply to all accounts.
User Guide for the SIP-T46G IP Phone For more information on the valid value of the Account field, refer to Replace Rule on page 74. 4. Click Add to add the dial-now rule. When you enter the number “1234” using the keypad, the phone will dial out “1234” automatically without pressing any key. Note You can also edit or delete the dial-now rule, refer to Replace Rule on page 74 for more information. Dial-now rule is configurable via web user interface only.
Customizing Your Phone 2. Enter the time within 1-14 (in seconds) in the Time-Out for Dial-Now Rule field. 3. Click Confirm to accept the change. Note Delay time for dial-now rule is configurable via web user interface only. Area codes are also known as Numbering Plan Areas (NPAs). They usually indicate geographical areas in a country. This feature is necessary only when dialing the number outside the code area. For example, area code is configured as "Code: 011, Min Length: 4, Max Length: 11".
User Guide for the SIP-T46G IP Phone For more information on the valid value of the Account field, refer to Replace Rule on page 74. 4. Note Click Confirm to accept the change. The default values of minimum and maximum length are 1 and 15 respectively. Area code is configurable via web user interface only. You can block some specific numbers (up to 10) from being dialed on your phone.
Customizing Your Phone For more information on the valid value of the Account field, refer to Replace Rule on page 74. 4. Note Click Confirm to add the block out number. Block out number is configurable via web user interface only. Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when necessary.
User Guide for the SIP-T46G IP Phone For multiple emergency numbers, enter a comma between every two numbers. The default emergency numbers are 110, 911 and 120. 3. Note Click Confirm to accept the change. Emergency number is configurable via web user interface only. You can enable live dialpad on the SIP-T46G IP phone, which enables the IP phone to automatically dial out the phone number without pressing any other key.
Customizing Your Phone 3. Enter the desired delay time in the Inter Digit Time (1~14s) field. The default delay time is 4s. 4. Note Click Confirm to accept the change. Live dialpad is configurable via web user interface only. You can dial a hotline number immediately upon lifting the handset, pressing the speakerphone key or the line key. You can also configure a delay, where the phone will dial out the hotline number automatically after the specified period of time.
User Guide for the SIP-T46G IP Phone Hotline is configurable via web user interface at the path Features->General Information.
Basic Call Features The SIP-T46G IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call. This chapter provides basic operating instructions for the SIP-T46G IP phone.
User Guide for the SIP-T46G IP Phone Using the speakerphone Using the headset You can also dial the number first, and then choose the way you want to speak to the other party. You can also search and dial a contact from call history, local directory or remote phone book. For more information, refer to Contact Management on page 33 and Call History Management on page 51.
Basic Call Features - With the handset on-hook, enter the desired number using the keypad. Press , , or the Send soft key. To place a call using the headset: Do one of the following: - With the optional headset connected, press to activate the headset mode. Press the line key to obtain a dial tone. Enter the desired number using the keypad. Press - , , or the Send soft key. With the optional headset connected, press to activate the headset mode. Enter the desired number using the keypad.
User Guide for the SIP-T46G IP Phone Using the headset Note You can ignore incoming calls by pressing the X key, the Reject soft key or the Silence soft key. You can also activate Do Not Disturb mode to ignore the incoming calls without ring on your phone. For more information, refer to Do Not Disturb (DND) on page 94. You can forward incoming calls to someone else by pressing the Forward soft key. For more information, refer to Call Forward on page 98.
Basic Call Features To end a call: Do one of the following: Note - If you are using the handset, press the End Call soft key or hang up the handset. - If you are using the headset, press the End Call soft key. - If you are using the speakerphone, press or the End Call soft key. To end a call placed on hold, you can press the End Call soft key to end the call directly, or press the Resume soft key to resume the call before ending it. To redial the last dialed number from your phone: 1.
User Guide for the SIP-T46G IP Phone 2. Select Enabled from the pull-down list of Recent Call In Dialing. 3. Click Confirm to accept the change. Note Recent call in dialing is configurable via web user interface only. To view placed calls list when the phone is in the pre-dialing interface: 1. Pick up the handset, press the speakerphone key or press the line key. The LCD screen displays the placed calls list. You can use auto answer to automatically answer an incoming call on a line.
Basic Call Features 2. Select the desired line and then press the Enter soft key. 3. Press or , or the Switch soft key to select Enabled from the Auto Answer field. 4. Press the Save soft key to accept the change or the Back soft key to cancel. The icon appears on the LCD screen. Auto answer is configurable via web user interface at the path Account->Basic. Note Auto answer is only applicable when there is no other call in progress on the phone.
User Guide for the SIP-T46G IP Phone The default value is 10. 5. Press the Save soft key to accept the change or the Back soft key to cancel. Auto redial is configurable via web user interface at the path Features->General Information. To use auto redial: When the called party is busy, the LCD screen prompts the following: 1. Press the OK soft key to activate auto redial. The following prompt will appear on the LCD screen of the phone: 2.
Basic Call Features You can use call completion to notify the caller who failed to reach a desired callee when the callee becomes available to receive a call. To configure call completion via phone user interface: 1. Press Menu->Call Features->Others->Call Completion. 2. Press or , or the Switch soft key to select Enabled from the Call Completion field. 3. Press the Save soft key to accept the change or the Back soft key to cancel.
User Guide for the SIP-T46G IP Phone 2. When the called party becomes idle, the LCD screen prompts the following: 3. Press the OK soft key to redial the number. Note Call completion is not available on all servers. For more information, contact your system administrator. You can press a call return key to place a call back to the last incoming call. To configure a call return key via phone user interface: 1. Press Menu->Call Features->DSS Keys. 2. Select a desired DSS key. 3.
Basic Call Features You can mute the microphone of the active audio device during an active call, and then the other party cannot hear you. To mute a call: 1. Press during an active call. The LCD screen indicates that the call is on mute. The mute key LED illuminates solid red when the call is on mute. To un-mute a call: 1. Press again to un-mute the call. You can place an active call on hold. Only one active call can be in progress at any time.
User Guide for the SIP-T46G IP Phone The line key LED flashes green. The phone will beep softly every 30 seconds to remind you that you still have a call on hold. To resume a held call: 1. Press or the Resume soft key. Multiple Calls on Hold: If multiple calls are placed on hold, do one of the following: - Press or to switch between the calls, and then press the Resume soft key to retrieve the desired call. - Press the corresponding line key to retrieve the call.
Basic Call Features Note 2. In the DND block, mark the desired radio box in the Mode field. 3. Click Confirm to accept the change. DND mode is configurable via web user interface only. To activate DND in phone mode: 1. Press the DND soft key when the phone is idle. The icon on the idle screen indicates that DND is enabled. Incoming calls will be rejected automatically and "n New Missed Call(s)" ("n" indicates the number of the missed calls) will appear on the LCD screen.
User Guide for the SIP-T46G IP Phone The LCD screen displays a list of accounts on the phone. 2. Press or to select the desired account. 3. Press or soft key to select On to activate DND. 4. Press the Save soft key to accept the change. The to icon appears on the idle screen, and the associated line icon changes . Incoming calls on the specific line will be rejected automatically, and the LCD screen will prompt "n New Missed Call(s)" ("n" indicates the number of the missed calls).
Basic Call Features 3. Press the Save soft key to accept the change. The icon appears on the idle screen, and all line icons change to . Incoming calls will be rejected automatically, and the LCD screen will prompt "n New Missed Call(s)" ("n" indicates the number of the missed calls). Note The prompt message displays only if Missed Call Log for the line is enabled. Missed call log is configurable via web user interface at the path Account->Basic.
User Guide for the SIP-T46G IP Phone 3. Enter the numbers in the DND Authorized Numbers field. For multiple numbers, enter a comma between every two numbers. 4. Click Confirm to accept the change. When DND is enabled on the phone, the phone can still receive incoming calls from the numbers specified in the DND Authorized Numbers field. Note DND authorized number is configurable via web user interface only.
Basic Call Features forward for each or all accounts. Two call forward modes: Phone (default): Call forward is effective for the phone system. Custom: Call forward can be configured for each or all accounts. To configure the call forward mode via web user interface: Note 1. Click on Features->Forward & DND. 2. In the Forward block, mark the desired radio box in the Mode field. 3. Click Confirm to accept the change. Call forward mode is configurable via web user interface only.
User Guide for the SIP-T46G IP Phone 3) (Optional.) Enter the always forward on code or off code respectively in the On Code or Off Code field. b.) If you select Busy Forward: 1) Press or , or the Switch soft key to select Enabled from the Busy Forward field. 2) Enter the destination number you want to forward incoming calls to when the phone is busy in the Forward To field. 3) (Optional.) Enter the busy forward on code or off code respectively in the On Code or Off Code field. c.
Basic Call Features 4) (Optional.) Enter the no answer forward on code or off code respectively in the On Code or Off Code field. 4. Press the Save soft key to accept the change or the Back soft key to cancel. The icon on the idle screen indicates the call forward is enabled. To enable call forward in custom mode: 1. Press Menu->Call Features->Call Forward. 2. Press or to select the desired account, and then press the Enter soft key. 3.
User Guide for the SIP-T46G IP Phone The LCD screen prompts “Copy to all lines?”. 3) b.) Press the OK soft key to accept the change or the Cancel soft key to cancel. If you select Busy Forward, you can enable it for a specific account. 1) Press or , or the Switch soft key to select Enabled from the Busy Forward field. 2) Enter the destination number you want to forward incoming calls to when the phone is busy in the Forward To field. 3) (Optional.
Basic Call Features 2) Press the All Lines soft key. The LCD screen prompts “Copy to all lines?”. 3) c.) Press the OK soft key to accept the change or the Cancel soft key to cancel. If you select No Answer Forward, you can enable it for a specific account. 1) Press or , or the Switch soft key to select Enabled from the No Answer Forward field. 2) Enter the destination number you want to forward unanswered incoming calls to in the Forward To field.
User Guide for the SIP-T46G IP Phone 2) Press the All Lines soft key. The LCD screen prompts “Copy to all lines?”. 3) 5. Press the OK soft key to accept the change or the Cancel soft key to cancel. Press the Save soft key to accept the change or the Back soft key to cancel. The icon appears on the idle screen, and the associated line icon changes to . Call forward is configurable via web user interface at the path Features->Forward & DND.
Basic Call Features forward. 5. Press the Save soft key to accept the change. Dynamic Forwarding To forward an incoming call to another party: 1. When the phone is ringing, press the Forward soft key. 2. Enter the number you want to forward the incoming call to. 3. Press , , or the Send soft key. The LCD screen prompts a call forward message. You can transfer a call to another party in one of the three ways: Blind Transfer: Transfer a call directly to another party without consulting.
User Guide for the SIP-T46G IP Phone Then the call is connected to the number to which you are transferring. To perform a semi-attended transfer: 1. Press 2. Do one of the following: - or the Transfer soft key during a call. Press the Directory soft key, and then select Local Directory. Select the desired group and search for the contact (Directory should be configured in advance. Refer to Directory on page 33 for more information). - Press the Directory soft key, and then select Local Calllog.
Basic Call Features You can enable or disable call waiting on the phone. If call waiting is enabled, you can receive another call when there is an active call on the phone. Otherwise, another incoming call is automatically rejected by the phone with a busy message when there is an active call on the phone. You can also enable or disable the phone to play a warning tone when receiving another call. To configure call waiting via phone user interface: 1. Press Menu->Call Features->Call Waiting. 2.
User Guide for the SIP-T46G IP Phone This is the default method of conference called Local Conference. To set up a local conference call: 1. Place a call to the first party. 2. When the first party answers the call, press the Conference soft key to place a new call. The active call is placed on hold. 3. Enter the number of the second party and press , , or the Send soft key. 4. When the second party answers the call, press the Conference soft key again to join all parties in the conference.
Basic Call Features You can use network conference feature on the SIP-T46G IP phone to conduct a conference with multiple participants. This feature allows you to perform the following: Join two calls together into a conference call. Invite another party into an active conference call. To use this feature, contact your system administrator for the network conference URI in advance. To configure network conference via web user interface: 1. Click on Account->Advanced. 2.
User Guide for the SIP-T46G IP Phone 3. Enter the number of the second party and press , , or the Send soft key. 4. When the second party answers the call, press the Conference soft key to add the second party to the conference. 5. Press the Conference soft key to place a new call. The conference is placed on hold. 6. Enter the number of the new party and then press , , or the Send soft key. 7.
Basic Call Features 7. (Optional.) Enter the string that will appear on the LCD screen in the Label field. 8. Press the Save soft key to accept the change or the Back soft key to cancel. Call park key is configurable via web user interface at the path DSSKey->Line Key. To use call park: 1. User on phone A places a call to phone B. 2. User on phone A wants to take the call in a conference room for privacy, then presses the call park key on phone A. 3.
User Guide for the SIP-T46G IP Phone Directed Call Pickup To enable directed call pickup and configure the directed call pickup code on a global basis via web user interface: 1. Click on Features->Call Pickup. 2. Select Enabled from the pull-down list of Directed Call Pickup. 3. Enter the directed call pickup code in the Directed Call Pickup Code field. 4. Click Confirm to accept the change. To configure the directed call pickup code on a per-line basis via web user interface: 112 1.
Basic Call Features 4. Enter the directed call pickup code in the Directed Call Pickup Code field. 5. Click Confirm to accept the change. To pick up a call directly: 1. Pick up the handset. 2. The DPickup soft key appears on the LCD screen. 3. Press the DPickup soft key on your phone when a phone receives an incoming call. 4. Enter the phone number which receives an incoming call. 5. Press the DPickup soft key again. The call is answered on your phone.
User Guide for the SIP-T46G IP Phone basis via web user interface: 1. Click on Features->Call Pickup. 2. Select Enabled from the pull-down list of Group Call Pickup. 3. Enter the group call pickup code in the Group Call Pickup Code field. 4. Click Confirm to accept the change. To configure the group call pickup code on a per-line basis via web user interface: 114 1. Click on Account. 2. Select the desired account from the pull-down list of Account. 3. Click on Advanced.
Basic Call Features 4. Enter the group call pickup code in the Group Call Pickup Code field. 5. Click Confirm to accept the change. To pick up a call in the group: 1. Pick up the handset. 2. The GPickup soft key appears on the LCD screen. 3. Press the GPickup soft key on your phone when a phone in the group receives an incoming call. The call is answered on your phone. You can also configure a DSS key as group pickup key via phone user interface or web user interface.
User Guide for the SIP-T46G IP Phone You can use anonymous call to block the identity and phone number from showing up to the called party when you call someone. For example, you want to call to consult some of the services, but don’t want to be harassed. Anonymous call is configurable on a per-line basis. You can also configure the phone to send anonymous code to the server to activate/deactivate anonymous call on the server side. Note Anonymous call is not available on all servers.
Basic Call Features The LCD screen of phone B prompts an incoming call from anonymity. You can use anonymous call rejection to reject incoming calls from anonymous callers. Anonymous call rejection automatically rejects incoming calls from callers who deliberately block their identities and numbers from showing up. Anonymous call rejection is configurable on a per-line basis. To configure anonymous call rejection via phone user interface: 1. Press Menu->Call Features->Anonymous. 2.
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Advanced Phone Features This chapter provides operating instructions for the advanced features of the SIP-T46G IP phone. Topics include: Busy Lamp Field (BLF) Call Recording Hot Desking Intercom Multicast Paging Music on Hold Automatic Call Distribution (ACD) Messages If you require additional information or assistance with your new phone, contact your system administrator. You can use BLF to monitor a specific line for status changes on the phone.
User Guide for the SIP-T46G IP Phone 7. (Optional.) Enter the pickup code in the Extension field. 8. Press the Save soft key to accept the change or the Back soft key to cancel. BLF key is configurable via web user interface at the path DSSKey->Line Key. You can enable audio alert for BLF pickup on the phone. This allows the monitoring phone to play a warning tone when the monitored line receives an incoming call. You can also enable visual alert for BLF pickup on the phone.
Advanced Phone Features When the monitored line receives an incoming call, the followings occur on the phone: The phone plays a warning tone (if enabled). The BLF key LED flashes red. The caller ID appears on the LCD screen (if enabled). In the following figure, the LCD screen shows an incoming call from 3606 on the monitored line.
User Guide for the SIP-T46G IP Phone To configure a record key via phone user interface: 1. Press Menu->Call Features->DSS Keys. 2. Select the desired DSS key. 3. Press or , or the Switch soft key to select Key Event from the Type field. 4. Press or , or the Switch soft key to select Record from the Key Event field. 5. 6. (Optional.) Enter a string that will appear on the LCD screen in the Label field. Press the Save soft key to accept the change or the Back soft key to cancel.
Advanced Phone Features During a blind or attended transfer During a conference call When the phone prompts you to answer an incoming call The Record and URL Record keys are not available when: There are no connected calls on your phone You place a new call To record a call: 1. Press the Record or URL Record key during a call. If the recording starts successfully, the recording icon will appear on the LCD screen and the Record or URL Record key LED will flash green. 2.
User Guide for the SIP-T46G IP Phone in different time. To use this feature, you need to configure a hot desking key in advance. Note Hot desking is not available on all servers. Contact your system administrator for more information. To configure a hot desking key via phone user interface: 1. Press Menu->Call Features->DSS Keys. 2. Select the desired DSS key. 3. Press or , or the Switch soft key to select Key Event from the Type field. 4.
Advanced Phone Features The login wizard will be shown as below: 3. Enter the login information in each field. 4. Press the Save soft key to login or the Back soft key to cancel. Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary. You can press the intercom key to automatically connect with a remote extension for outgoing intercom calls, and the remote extension will automatically answer the incoming intercom calls.
User Guide for the SIP-T46G IP Phone 6. Enter the remote extension number in the Value field. 7. Press the Save soft key to accept the change or the Back soft key to cancel. Intercom key is configurable via web user interface at the path DSSKey->Line Key. To place an intercom call: 1. Press the intercom key when the phone is idle. The phone is automatically connected to the extension specified in the Value field. 2. Press the intercom key again or the Cancel soft key to end the intercom call.
Advanced Phone Features 2. Make the desired changes. 3. Press the Save soft key to accept the change or the Back soft key to cancel. These specific parameters are configurable via web user interface at the path Features->Intercom. Accept Intercom You can enable or disable the phone to automatically answer an incoming intercom call. If Accept Intercom is enabled, the phone automatically answers an incoming intercom call.
User Guide for the SIP-T46G IP Phone You can use multicast paging to quickly and easily forward time sensitive announcements out to people within the multicast group. You can configure a multicast paging key on the phone, which allows you to send a Real Time Transport Protocol (RTP) stream to the pre-configured multicast address(es) without involving SIP signaling. You can configure the phone to receive an RTP stream from pre-configured multicast listening address(es) without involving SIP signaling.
Advanced Phone Features 2. Select the desired codec from the pull-down list of Multicast Codec. The default codec is G722. 3. Note Click Confirm to accept the change. If G722 codec is used for multicast paging, the LCD screen displays the icon indicate that is providing high definition voice. to Default codec for multicast paging is configurable via web user interface only. To send RTP stream: 1. Press the multicast paging key when the phone is idle.
User Guide for the SIP-T46G IP Phone The following figure shows a multicast RTP session on the phone: 2. Press the Hold soft key to place the current multicast RTP session on hold. 3. Press the End Call soft key to cancel the multicast RTP session. Note Multicast RTP is one way only from sender to the multicast address(es) (receiver). For outgoing RTP multicasts, all other existing calls on the phone will be placed on hold.
Advanced Phone Features previous multicast paging call on hold. If disabled, the phone will automatically ignore all incoming multicast paging calls. To configure multicast listening addresses via web user interface: 1. Click on Directory->Multicast IP. 2. Select the desired value from the pull-down list of Paging Barge. 3. Select the desired value from the pull-down list of Paging Priority Active. 4. Enter the multicast IP address(es) and port number (e.g., 224.5.6.
User Guide for the SIP-T46G IP Phone held party. Contact your system administrator for the SIP URI. To configure music on hold server via web user interface: 1. Click on Account. 2. Select the desired account from the pull-down list of Account. 3. Click on Advanced. 4. Enter the SIP URI (e.g., sip:moh@sip.com) in the Music Server URI field. 5. Click Confirm to accept the change. When you place a call on hold, the held party can hear the music.
Advanced Phone Features To configure an ACD key via phone user interface: 1. Press Menu->Call Features->DSS Keys. 2. Select the desired DSS key. 3. Press 4. 5. or , or the Switch soft key to select ACD from the Type field. (Optional.) Enter the string that will appear on the LCD screen in the Label field. Press the Save soft key to accept the change or the Back soft key to cancel. ACD key is configurable via web user interface at the path DSSKey->Line Key. To log into the ACD system: 1.
User Guide for the SIP-T46G IP Phone and ACD system. When you set the ACD user status to be available, the ACD key LED illuminates solid green, and then the server begins distributing calls to your phone. When you set the ACD user status to be unavailable, the ACD key LED flashes green, and then the server temporarily stops distributing calls to your phone. To log out of the ACD system, press the Logout soft key. Note It is recommended you configure no more than one ACD key per phone.
Advanced Phone Features To read a text message: Note 1. Press Menu->Messages->Text Message->Inbox. 2. Select the desired message and press the View soft key. If the phone prompts receiving new text messages, you can also press the View soft key to read the new messages directly. To send a text message: 1. Press Menu->Messages->Text Message->New Message. 2. Compose the new text message. You can press the abc soft key to change the input mode. 3. Press the Send soft key. 4. (Optional.
User Guide for the SIP-T46G IP Phone 3. Compose the new text message. You can press the abc soft key to change the input mode. 4. Press the Send soft key after completing the content. To delete a text message: 1. Press Menu->Messages->Text Message->Inbox (Sent Box, Outbox or Draftbox). 2. Select the desired message and then press the Option soft key. 3. Select Delete to delete the desired message. The LCD screen prompts "Delete the selected message". 4.
Advanced Phone Features You can leave voice mails for someone else on the SIP-T46G IP phone. You can also listen to the voice mails stored in a centralized location. When receiving a new voice mail, the phone will play a warning tone, and the power indicator LED will slow flash red. The LCD screen will prompt receiving a new voice mail with the number of waiting voice mails (e.g., New Voice Mail(1)) and an icon. Note Voice Mail is not available on all servers.
User Guide for the SIP-T46G IP Phone 4. Note Press the Save soft key to accept the change or the Back soft key to cancel. Voice mail access code must be predefined on the system server. Contact your system administrator for the more information. To listen to voice mails: 1. When the phone user interface prompts receiving new voice mails and the power indicator LED slow flashes red, press or the Connect soft key to dial out the voice mail access code. 2.
Advanced Phone Features The MWI service is unsolicited for some servers, so the SIP-T46G IP phone only handles the MWI messages sent from the server. But for other servers, the MWI service is solicited, so the SIP-T46G IP phone must enable subscription for MWI. Note MWI service is not available on all servers. Contact your system administrator for more information. The MWI subscription parameters you need to know: Options Subscribe for MWI Description Enable or disable a subscription for MWI service.
User Guide for the SIP-T46G IP Phone 5. Enter the period time in the MWI Subscription Period (Seconds) field. 6. Click Confirm to accept the change. The IP phone will subscribe to the account number for MWI service by default. To enable Subscribe MWI to Voice Mail via web user interface: 140 1. Click on Account. 2. Select the desired account from the pull-down list of Account. 3. Click on Advanced. 4. Select Enabled from the pull-down list of Subscribe MWI To Voice Mail. 5.
Advanced Phone Features The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI to Voice Mail. Note MWI subscription is configurable via web user interface only.
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Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your SIP-T46G IP phone. If you require additional information or assistance with your new phone, contact your system administrator. Why is the LCD screen blank? Ensure that the phone is properly plugged into a functional AC outlet. Ensure that the phone is plugged into a socket controlled by a switch that is on.
User Guide for the SIP-T46G IP Phone Why can’t I get a dial tone? Check for any loose connections and that the phone has been installed properly. For the installation instructions, refer to Phone Installation on page 11. Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to check whether the dial tone is present for one of the audio modes. If the dial tone exists on another audio mode, connect a different handset or headset to isolate the problem.
Troubleshooting Why does the phone play a tone when there is a call on hold? How to disable it? When there is a call on hold, the phone will play a hold tone every 30 seconds. Call hold tone is enabled by default. Call hold tone and the interval of playing a hold tone are configurable via web user interface only. To configure call hold tone and call hold tone delay via web user interface: 1. Click on Features->General Information. 2. Select the desired value from the pull-down list of Play Hold Tone.
User Guide for the SIP-T46G IP Phone Why I can’t send an SMS to any other phone? SMS depends on support from a SIP server. Contact your system administrator for more information. How to change the user password? To change the user password via web user interface: 1. Click on Security->Password. 2. Select user from the pull-down list of User Type. 3. Enter the new user password in the New Password field and Confirm Password field. 4. Click Confirm to accept the change.
Troubleshooting 4. Select the desired value (Optional or Compulsory) from the pull-down list of RTP Encryption (SRTP). 5. Note Click Confirm to accept the change. SRTP is not available on all servers. Contact your system administrator for more information. SRTP is configurable via web user interface only. How to reboot the phone? To reboot the phone via web user interface: 1. Click on Settings->Upgrade.
User Guide for the SIP-T46G IP Phone 2. Click Reboot to reboot the IP phone. Any reboot of the phone may take a few minutes. How to export PCAP trace? We may need you to provide a PCAP trace to help analyze your problem. To export a PCAP trace via web user interface: 1. Click on Settings->Configuration. 2. Click Start to begin capturing signal traffic. 3. Recreate the error to be documented in the trace. 4. Click Stop to stop the capture. 5.
Troubleshooting To export the system log to local PC via web user interface: 1. Click on Settings->Configuration. 2. Select 6 from the pull-down list of System Log Level. 3. Click Confirm to accept the change. The web user interface prompts “Do you want to restart your machine?”. The configuration will take effect after reboot. 4. Click OK to reboot the phone. After the IP phone finishes reboot, the system log level is set as 6, the debug level. 5.
User Guide for the SIP-T46G IP Phone 2. Click Export to open file download window, and then save the file to your local system. To import the phone configurations via web user interface: Note 1. Click on Settings->Configuration. 2. Click Browse to locate a configuration file from your local system. 3. Click Import to import the configuration file. The file format of configuration file must be *.bin. How to upgrade firmware? To upgrade firmware via web user interface: 1.
Troubleshooting How to reset the phone? Reset the phone to factory configurations after you have tried almost all troubleshooting suggestions but do not solve the problem. You need to note that all customized settings will be overwritten after reset. To reset the phone via phone user interface: 1. Press Menu->Advanced (password: admin) ->Reset & Reboot->Reset to Factory. 2. Press or , or the Switch soft key to select the desired type from Reset Option field. 3. Press the Save soft key.
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Regulatory Notices Contact your Yealink Authorized Reseller for information about service agreements applicable to your product.
User Guide for the SIP-T46G IP Phone Keep the device dry and free of dusts. Place the device on a stable and level platform. Please place no heavy objects on the device in case of damageand deformation caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat dissipation. Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials.
Appendix A-Time Zones Time Zone −11:00 −10:00 −10:00 −09:00 −08:00 −08:00 −08:00 −07:00 −07:00 −07:00 −07:00 −06:00 −06:00 −06:00 −06:00 −05:00 −05:00 −05:00 −05:00 −04:30 −04:00 −04:00 −04:00 −04:00 −04:00 −04:00 −03:30 −03:00 −03:00 −03:00 −03:00 −02:00 −01:00 0 0 0 0 0 0 0 0 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 Time Zone Name Samoa United States-Hawaii-Aleutian United States-Alaska-Aleutian United States-Alaska Time Canada(Vancouver, Whitehorse) Mexico(Tijuana, Mexicali
User Guide for the SIP-T46G IP Phone Time Zone +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +03:00 +03:00 +03:00 +03:30 +04:00 +04:00 +04:00 +04:00 +04:00 +04:30 +05:00 +05:00 +05:00 +05:00 +05:30 +06:00 +06:00 +07:00 +07:00 +08:00 +08:00 +08:00 +09:00 +09:00 +09:30 +09:30 +10:00 +10:00 +10:00 +10:00 +10:30 +11:00 +12:00 +12:45 +13:00 156 Time Zone Name Germany(Berlin) Hungary(Budapest) Italy(Rome) Luxem
Index E A About This Guide ix Account Management 71 Account Registration 71 Adding Contacts 37 Administrator password 25 Anonymous Call 116 Anonymous Call Rejection 117 Answering Calls 85 Area Code 77 Attaching Stand 11 Audio Settings 30 Auto Answer 85 Auto Redial 89 Automatic Call Distribution 132 B Backlight 20 Basic Network Settings Blacklist 47 Block Out 78 Bluetooth 55 Busy Lamp Field (BLF) 15 119 C Call Completion 91 Call Forward 98 Call Mute 93 Call History Management 51 Call Hold/Resume 93 Call
User Guide for the SIP-T46G IP Phone Phone Initialization 13 Phone Installation 11 Phone Status 14 Phone User Interface 6 Placing Calls 83 Placing Calls to Contacts 43 Programmable Keys 70 O Outgoing Intercom Calls Overview 1 125 R Recent Call In Dialing 87 Redialing Numbers 87 Registration 17 Regulatory Notices 153 Remote Phone Book 49 Replace Rule 74 Ring Tones 31 S Safety Instructions 153 Search Source List in Dialing 44 Searching for Contacts 43 Semi-attended Transfer 105 Service Agreements 153 Short
