Specifications

Troubleshooting
235
5.
Click
Export
to open the file download window, and then save the file to your local
system.
To capture packet using the Ethernet software:
Connect the Internet port of the IP phone and the PC to the same HUB, and then use
Sniffer, Ethereal or Wireshark software to capture the signal traffic.
Enabling Watch Dog Feature
The IP phone provides a troubleshooting feature called “Watch Dog”, which helps you
monitor the IP phone status and provides the ability to get stack traces from the last
time the IP phone failed. When Watch Dog feature is enabled, the IP phone will
automatically reboot when it detects a fatal failure. This feature can be configured
using the configuration files or the web user interface.
You can use the “watch_dog.enable” parameter to configure watch dog feature in
the configuration files. For more information, refer to Watch Dog on page 375.
To configure watch dog feature via web user interface:
1.
Click on
Settings
->
Preference
.