Copyright © 2014 YEALINK NETWORK TECHNOLOGY Copyright © 2014 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, phot ocopying, recording, or otherwise, for any purpose, without the express writ ten permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format.
Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Yealink SIP-T26P firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
About This Guide Thank you for choosing the SIP-T26P IP phone, exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Multicast Paging and Conference over an IP network. This guide provides everything you need to quickly use your new phone. First, verify with your system administrator that the IP network is ready for phone configuration.
User Guide SIP-T26P IP Phone Phone Installation on page 12 Phone Status on page 15 The following sections are new: Contrast on page 19 Major updates have occurred to the following sections: LED Instructions on page 5 Backlight on page 20 Anonymous Call on page 98 Major updates have occurred to the following sections: Appendix A - Time Zones on page 135 Major updates have occurred to the following sections: LED Instructions on page 5 Ring Tones on page 28 Remote Phone
About This Guide Phone Status on page 15 Remote Phone Book on page 43 The following sections are new: Recent Call In Dialing on page 73 Major updates have occurred to the following sections: Basic Network Settings on page 16 Keypad Lock on page 24 Contact Management on page 30 DSS Keys on page 50 Major updates have occurred to the following sections: Keypad Lock on page 24 Volume on page 27 Ring Tones on page 28 Call Completion on page 76 DSS Keys on page 50
User Guide SIP-T26P IP Phone viii
Table of Contents About This Guide................................................................ v In This Guide ................................................................................................................ v Summary of Changes.................................................................................................. v Changes for Release 72, Guide Version 72. 25 .......................................................... v Changes for Release 72, Guide Version 72. 1 ............
User Guide SIP-T26P IP Phone Language ............................................................................................................... 20 Time & Date ............................................................................................................ 21 Administrator Password.......................................................................................... 23 Key as Send ..........................................................................................................
Table of Contents Call Pickup ................................................................................................................. 94 Anonymous Call ........................................................................................................ 98 Anonymous Call Rejection ......................................................................................... 99 Advanced Phone Features .............................................. 101 Busy Lamp Field (BLF) .........................
Overview This chapter provides the overview of the SIP-T26P IP phone. Topics include: Hardware Component Instructions Icon Instructions LED Instructions User Interfaces Documentations If you require additional information or assistance with your new phone, contact your system administrator. The main hardware components of the SIP-T26P IP phone are the LCD screen and the keypad.
User Guide for the SIP-T26P IP Phone Hardware component instructions of the SIP-T26P IP phone are: It e m De s cript ion Shows information about calls, messages, soft keys, time, date and other relevant data: • Call information — caller ID, call duration ① LCD Screen • Icons (for example, ) • Missed call text or second incoming caller information • Prompt text (for example, “Saving config files!”) • Time and date ② Power Indicator LED ③ Line Keys ④ Memory Keys Use these keys to assign various
Overview Icons appearing on the LCD screen are described in the following table: Icon De s cript ion Network is unavailable Private line registers successfully Register failed Registering Hands-free speakerphone mode Handset mode Headset mode Multi-lingual lowercase letters input mode Multi-lingual uppercase letters input mode Alphanumeric input mode Numeric input mode Multi-lingual uppercase and lowercase letters input mode Voice Mail Text Message Auto Answer Do Not Disturb Call Forward/Forward Calls Cal
User Guide for the SIP-T26P IP Phone Icon De s cript ion Keypad Lock Received Calls Placed Calls Missed Calls Recording box is full A call cannot be recorded Recording starts successfully Recording cannot be started Recording cannot be stopped 4
Overview P ower Indicator LED (Hardware version must be 4.0.0.2 or higher) L ED St at us De s cript ion The phone is initializing. The phone is busy. Solid green The phone is idle. The call is placed on hold or is held. The phone receives a text message or voice mail. Fast flashing green (300ms) Off The phone is ringing. The call is mute. The phone is powered off. L ine key LED L ED St at us Solid green De s cript ion The line is in conversation. The line is seized.
User Guide for the SIP-T26P IP Phone L ED St at us De s cript ion The monitored user’s conversation is placed on hold. Off Not e The monitored user does not exist. The above intro duces the de fault LED status. The statuses o f the power indicator LED an d BLF key are configurable via web user interface. For more information, refer to Yealink_SIP-T2xP_and_SIP-T19P_IP_Phone_Family_Administrator_Guide .
Overview The options you can use to customize the IP phone via phone user interface and/or via web user interface are listed in the following table: O pt ions P hone User Interface We b User Interf ace √ √ St atus --IP Address --MAC --Firmware --Network --Phone --Accounts Bas ic Phone Settings --Contrast √ --Backlight --Language √ --Time & Date √ --Administrator Password √ --Key as Send √ --Keypad Lock √ --Ring Tones √ --Contact Management --Directory --Local Directory √ --Blacklist √
User Guide for the SIP-T26P IP Phone O pt ions P hone User Interface We b User Interf ace --Conference --Call Park √ --Call Pickup √ --Anonymous Call √ --Anonymous Call Rejection √ A dv anced Phone Features --Busy Lamp Field (BLF) √ --Call Recording √ --Hot Desking √ --Intercom √ √ --Multicast Paging --Music on Hold --Automatic Call Distribution (ACD) √ --Messages √ SIP A ccount --User Options --Activation √ --Label √ --Display Name √ --Register Name √ --User Name √ --Pass
Overview Name Cont e nt s W here found Quick Reference Basic call features and In the Guide phone customizations package L anguage English Phone/ Web user interface settings User Guide Basic call features and advanced phone On the website English features Not e You can also download the latest documentations online: http://www.yealink.com/S upportDownloadfiles_ detail.aspx?CateId=185&flag=142.
User Guide for the SIP-T26P IP Phone 10
Getting Started This chapter provides basic installation instructions and information for obtaining the best performance with the SIP-T26P IP phone. Topics include: Packaging Contents Phone Installation Phone Initialization Phone Status Basic Network Settings Registration Idle Screen If you require additional information or assistance with your new phone, contact your system administrator.
User Guide for the SIP-T26P IP Phone Power Adapter (Optional) Handset & Handset Cord Et hernet Cable Q uick Installation Guide & Quick Reference Guide Check the list before installation. If you find anything missing, contact your system administrator. If your phone is already installed, proceed to Phone Initialization on page 14.
Getting Started 3) Connect the network and power 1) A t tach t he stand 2) Connect the handset and optional headset Not e A headset is not included in the packaging contents. Contact your system administrator for more information. 3) Connect the network and power You have two options for power and network connections. Your system administrator will advise you which one to use. AC power (Optional) Power over Ethernet (PoE) AC Power (Optional) To connect the AC power: 1.
User Guide for the SIP-T26P IP Phone phone and the one on the wall or switch/hub device port. Power over Ethernet With the included or a regular Ethernet cable, the SIP-T26P IP phone can be powered from a PoE-compliant switch or hub. To connect the PoE: 1. Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub. Not e If in-line power switch/hub is provi ded, you don’t need to connect the phone to the po wer adapter.
Getting Started DHCP (Dynamic Host Configuration Protocol) The phone attempts to contact a DHCP server in your network to obtain valid network settings (e.g., IP address, subnet mask, default gateway address and DNS address) by default. Not e If your network does not use DHCP, proceed to Basic Network Settings on page 16. You can view the system status of your phone via phone user interface or web user interface. Available information of phone status includes: Network status (e.g.
User Guide for the SIP-T26P IP Phone 3. Enter the user name (admin) and password (admin) in the login page. 4. Click Conf irm to login. The phone status is displayed on the first page of the web user interface. If your phone cannot contact a DHCP server for any reason, you need to configure network settings manually. The IP phone can support either or both IPv4 and IPv6 addresses. To configure the IP address mode via phone user interface: 1.
Getting Started 2. Press or to select IP v4, IPv6 or IP v4 & IPv6 from the IP Mode field. 3. Press the Save soft key to accept the change or the Back soft key to cancel. To configure a static IPv4 address via phone user interface: 1. Press Me nu->Settings->Advanced Settings (password: admin) ->Ne t work->WAN Port . 2. Press to select IP v 4 and press the Enter soft key. 3. Press to select St atic IP Client and press the Enter soft key. 4.
User Guide for the SIP-T26P IP Phone will perform a PPP negotiation to obtain the IP address. Contact your system administrator for the PPPoE user name and password. To configure PPPoE via phone user interface: 1. Press Me nu->Settings->Advanced Settings (password: admin) ->Ne t work->WAN Port . Not e 2. Press to select IP v 4 and press the Enter soft key. 3. Press to select P P PoE IP Client and press the Enter soft key. 4. Enter the user name and password in the corresponding fields. 5.
Customizing Your Phone You can customize your SIP-T26P IP phone by personally configuring certain settings, for example, backlight, time & date and ring tones. You can add contacts to the phone’s local directory manually or from call history. You can also personalize different ring tones for different callers. This chapter provides basic operating instructions for customizing your phone.
User Guide for the SIP-T26P IP Phone You can configure the backlight status on the LCD screen as the following types: A lways Off: Backlight is turned off permanently. A lways On: Backlight is on permanently. 1 5 , 30, 60, 120, 300, 600 or 1800: Backlight is turned off when the phone is inactive after the specified time (in seconds). To configure the backlight via web user interface: Not e 1. Click on Se t tings->Preference. 2.
Customizing Your Phone To change the language for the phone user interface: 1 . Press Me nu->Settings->Basic Settings->Language. 2 . Press or to select the desired language. 3 . Press the Save soft key to accept the change. Text displayed on the LCD screen will change to the selected language. To change the language for the web user interface: 1. Click on Se t tings->Preference. 2. Select the desired language from the pull-down list of L anguage. 3. Click Conf irm to accept the change.
User Guide for the SIP-T26P IP Phone To configure the SNTP settings via phone user interface: 1. Press Me nu->Settings->Basic Settings->Time & Date->SNTP Settings. 2. Press or , or the Switch soft key to select the time zone that applies to your area from the Time Zone field. The default time zone is "+8 China(Beijing)". 3. Enter the domain names or IP addresses in the NTP Server 1 and NTP Server 2 fields respectively. 4.
Customizing Your Phone To configure the time and date format via phone user interface: 1. Press Menu->Settings->Basic Settings->Time & Date->Time & Date Format. 2. Press or , or the Switch soft key to select the desired time format from the Clock field. 3. Press or , or the Switch soft key to select the desired date format from the Date Format field. 4. Press the Save soft key to accept the change or the Back soft key to cancel. There are 7 available date formats.
User Guide for the SIP-T26P IP Phone To change the administrator password via phone user interface: 1. Press Me nu->Settings->Advanced Settings (password: admin) ->Se t Password. 2. Enter the old password in the Current PWD field. 3. Enter the new password in the Ne w PWD field. 4. Enter the new password again in the Conf irm PWD field. 5. Press the Save soft key to accept the change or the Back soft key to cancel.
Customizing Your Phone access the menu of the phone until unlocked. F unction Keys: The function keys are locked. You cannot use the MESSAGE, OK, HOLD, MUTE, TRAN, RD, CONF, X, navigation keys, line keys, memory keys and the soft keys until unlocked. A ll Keys: All keys are locked except the Volume key.
User Guide for the SIP-T26P IP Phone To configure the interval of automatic keypad lock via web user interface: Not e 1. Click on F e atures->Phone Lock. 2. Enter the desired interval in the P hone Lock Time Out (0~3600s) field. 3. Click Conf irm to accept the change. The default interval is 0 second, that is, you need to long press to lock the keypad. The interval of automatic keypad lock is configurable via web user interface only.
Customizing Your Phone To unlock the keypad via phone user interface: 1. Press any locked key, the LCD screen prompts “Please Enter PIN”. 2. Enter the PIN in the P IN field. 3. Press the Confirm soft key to unlock the keypad. The icon disappears from the LCD screen. You can long press or wait for a period of time (if configured) to lock the keypad again. Not e You can also unlock the keypad by administrator password.
User Guide for the SIP-T26P IP Phone devices (handset, speakerphone or headset) when the phone is in use. To adjust the volume when the phone is idle: 1. Not e Press to adjust the ringer volume. If the ringer volume is adjusted to minimum, the icon will appear on the LCD screen. To adjust the volume when the phone is during a call: 1. Press to adjust the volume of currently engaged audio device (handset, speakerphone or headset). Ring tones are used to indicate incoming calls.
Customizing Your Phone To s elect a ring tone for the account via web user interface: 1. Click on A ccount. 2. Select the desired account from the pull-down list of A ccount. 3. Click on Bas ic. 4. Select the desired ring tone from the pull-down list of Ring Type. If Common is selected, this account will use the ring tone selected for the phone. Refer to the above instruction. 5. Not e Click Conf irm to accept the change. A ring tone for the account is configurable via web user interface only.
User Guide for the SIP-T26P IP Phone 2. Click Browse to locate a ring tone file (file format must be *.wav) from your local system. 3. Not e Click Upload to upload the file. All custom ring tone files must be within 100KB. Custom ring tones for your phone can be uploaded via web user interface only. This section provides the operating instructions for managing contacts.
Customizing Your Phone 5. To adjust the display order of list, select the desired list and then click or . The LCD screen displays the list(s) in the adjusted order. 6. Not e Click Conf irm to accept the change. Directory is configurable via web user interface only. To check t he directory via phone user interface: 1. Press the Dir soft key when the phone is idle. The LCD screen displays the list(s) in the directory.
User Guide for the SIP-T26P IP Phone To add a group to t he local directory: 1. Press the Dir soft key. The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Me nu->Directory->Local Directory to enter the local directory. 2. Press the A ddGrp soft key. 3. Enter the desired group name in the Name field. 4. Press or to select the desired group ring tone from the Ring Tones field.
Customizing Your Phone Directory to enter the local directory. 2. Select the desired group (e.g., Test). 3. Press the O ption soft key, and then select De t ail from the prompt list. 4. Press 5. Press the Save soft key to accept change or the Back soft key to cancel. or to select the group information and then edit. To delete a group from the local directory: 1. Press the Dir soft key. The IP phone enters the local directory directly as there is only Local Directory in the directory by default.
User Guide for the SIP-T26P IP Phone You can add contacts to your local directory in the following ways: Manually From call history From remote phone book Adding Contacts Manually To add a contact to the local directory manually: 1. Press the Dir soft key. The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Me nu->Directory->Local Directory to enter the local directory. 2.
Customizing Your Phone 7. Not e Press the A dd soft key to accept the change or the Back soft key to cancel. If the contact has existed in the directory, the LCD screen will prompt “Contact name existed!”. Adding Contacts from Call History To add a contact to the local directory from the call history: 1. Press the History soft key. 2. Press 3. Press the O ption soft key, and then select A dd t o Contacts from the prompt list. 4. Enter the contact name. 5.
User Guide for the SIP-T26P IP Phone The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Me nu->Directory->Local Directory to enter the local directory. 2. Press the Enter soft key. If the groups have been added to the local directory, select the desired group and then press the Enter soft key. 3. Press or 4. Press the O ption soft key, and then select De t ail from the prompt list. 5.
Customizing Your Phone then press the Enter soft key. 3. Press or to select the desired contact. 4. Press the O ption soft key, and then select De lete from the prompt list. The LCD screen prompts “Delete selected item?”. 5. Press the O K soft key to confirm the deletion or the Cancel soft key to cancel. To place a call t o a contact from the local directory: 1. Press the Dir soft key. The IP phone enters the local directory directly as there is only Local Directory in the directory by default.
User Guide for the SIP-T26P IP Phone To s earch for a contact in the local directory: 1. Press the Dir soft key. The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Me nu->Directory->Local Directory to enter the local directory. 2. Press or to select the A ll Contacts field. 3. Press the Se arch soft key. 4.
Customizing Your Phone 5. To adjust the display order of search results, click or . The LCD screen displays the search results in the adjusted order. 6. Not e Click Conf irm to accept the change. Search source list in dialing is configurable via web user interface only. To s earch for a contact in the enabled search source lists: 1. Pick up the handset, press the speakerphone or press the line key. 2.
User Guide for the SIP-T26P IP Phone To import an XML file of contact list via web user interface: 1. Click on Directory->Local Directory. 2. Click Browse to locate a contact list file (file format must be *.xml) from your local system. 3. Click Import XML to import the contact list. The web user interface prompts “The original contact will be covered, Continue?”. 4. Click O K to complete importing the contact list. To import a CSV file of contact list via web user interface: 1.
Customizing Your Phone 6. (Optional.) Select the contact information you want t o import into the local direct ory from the pull down list of Index. 7. Click Import to complete importing the contact list. To e xport contact list via web user interface: 1. Click on Directory->Local Directory. 2. Click Ex port XML (or Ex port CSV). 3. Click Sav e to save the contact list to your local system. Not e Contact lists can be imported/exported via web user interface only.
User Guide for the SIP-T26P IP Phone 3. Enter the name and the office, mobile or other numbers in the corresponding fields. 4. Press or , or the Switch soft key to select the desired account from the A ccount field. If A ut o is selected, the phone will use the first available account when placing calls to the contact from the blacklist. 5. Press the A dd soft key to accept the change or the Back soft key to cancel. To add a contact to the blacklist from local directory: 1. Press the Dir soft key.
Customizing Your Phone 31. You can access your corporate directory through your phone. You can add local contacts, search for a contact, or simply dial a contact number from the corporate directory. You can configure your new phone to access up to 5 corporate directories. The phone supports up to 2500 corporate directory entries. For the access URL of the corporate directory, contact your system administrator. To configure an access URL for remote phone book v ia web user interface: 1.
User Guide for the SIP-T26P IP Phone key. The phone connects to load the corporate directory, and then the corporate contact list appears on the LCD screen. 3. Press the Back soft key to back to the previous interface. To s earch for a contact in the corporate directory: 1. Press Me nu->Directory->Remote P hone Book. If Remote Phone Book is added to the directory, press Dir->Remote Phone Book to enter remote phone book. 2.
Customizing Your Phone The default value is 21600 seconds. 4. Click Conf irm to accept the change. The SIP-T26P IP phone maintains call history lists of Placed Calls, Received Calls, Missed Calls and Forwarded Calls. Call history lists support 100 entries in all. You can view the call history, place a call, add a contact or delete an entry from the call history list. You should enable history record in advance. To e nable history record via phone user interface: 1.
User Guide for the SIP-T26P IP Phone To place a call f rom the call history list: 1. Press the History soft key. 2. Press or to switch between A ll Calls, P laced Calls, Re ceived Calls, Missed Calls and F orwarded Calls. 3. Press or to select the desired entry. 4. Press the Se nd soft key. To add a contact to the local directory or blacklist from t he call history list: 1. Press the History soft key. 2.
Customizing Your Phone You can upload your custom logo which will be shown on the idle screen. To upload a custom logo via web user interface: Not e 1. Click on F e atures->General Information. 2. Select Custom Logo from the pull-down list of Us e Logo. 3. Click Browse to locate the logo file from your local system. 4. Click Upload to upload the file. 5. Click Conf irm to accept the change. The logo file format must be *.dob, contact your system administrator for more information.
User Guide for the SIP-T26P IP Phone To activate the headset: 1. Press on the phone. The HEA DSET key LED illuminates solid green when the headset mode is activated. Press the line key or the A nswer soft key to answer a call. The call will connect to your headset automatically. Enter the desired number and press the Se nd soft key, then the phone will place a call using the headset automatically. For more information on using the headset to place a call, refer to Placing Calls on page 69.
Customizing Your Phone To activate the headset mode: Not e 1. Physically connect the headset. 2. Press to activate the headset mode. If headset prior is enabled, the headset mode will not be deactivated until you press the H EADSET key again. Headset prior is configurable via web user interface only. You can use two headsets when enabling dual headset. To use this feature, you must physically connect headsets to the headset jack and handset jack respectively.
User Guide for the SIP-T26P IP Phone Three types of DSS keys: Memory Keys, Line Keys and Programmable Keys. The details will be introduced in the following. The use of line keys and memory keys are almost the same. The SIP-T26P IP phone supports 10 memory keys and 3 line keys. You can assign predefined functionalities to the memory keys located on the right of the phone. Memory keys allow you to have quick access to features such as call return and voice mail.
Customizing Your Phone XML Brower LDAP Conference Forward Transfer Hold DND SMS Group Listening Zero Touch URL Keypad Lock Directory For more information, contact your system administrator. L ine You can use this key feature to accept the incoming calls, place active calls on hold or resume a held call. It performs the same as a hard line key.
User Guide for the SIP-T26P IP Phone Ke y Type (Voice Mail) Account ID (the account this feature will be applied to) Value (the voice mail access code) Us age: Press the DSS key to dial out the voice mail access code, you can follow the voice prompt to listen to the voice mails. D irected P ickup You can use this key feature to answer someone else’s incoming call on the phone.
Customizing Your Phone Ke y Type (Prefix) Value (the prefix number) Us age: Press the DSS key when the phone is idle, then the phone will enter into the dialing screen and display the prefix number which you specified in the Value field. You can enter other digits and then dial out. L ocal Group You can use this key feature to access the group in the local directory quickly. For more information, refer to Local Directory on page 31.
User Guide for the SIP-T26P IP Phone 2. Enter a few continuous characters of the contact name or continuous numbers of the contact phone number using the keypad. The contacts whose name or phone number matches the characters entered will appear on the LCD screen. Conference You can use this key feature to set up a conference call. For more information, refer to Conference on page 90.
Customizing Your Phone out the number specified in the Value field, and then you can perform the attended or semi-attended transfer. When the transfer mode on DSS key is Ne w Call, press the DSS key to place a new call to the number specified in the Value field. Not e Transfer mode on DSS key is configurable via web user interface at the path Fe atures->Transfer->Transfer Mode Via Dsskey.
User Guide for the SIP-T26P IP Phone Ke y Type (SMS) Us age: Press the DSS key when the phone is idle to access text message. G roup Listening You can use this key feature to activate the Speakerphone and Handset/Headset mode at the same time. It is suitable for the group conversation which has more than one person at one side. You are able to speak and listen through the handset/headset, meanwhile the others nearby can only listen through the speaker.
Customizing Your Phone De pendencies: Type (Keypad Lock) Us age: Press the DSS key to immediately lock the keypad of your phone instead of long pressing . Directory You can use this key feature to easily access frequently used lists. For more information, refer to Directory on page 30. De pendencies: Type (Dir) Us age: Press the DSS key to immediately access frequently used lists. Not e The DSS key performs the same function as the Dir soft key when the phone is idle.
User Guide for the SIP-T26P IP Phone 2. Customize specific features for these keys. 3. Click Conf irm to accept the change. You can click Re s et to default to reset custom settings to defaults. Not e Programmable keys are configurable via web user interface only. You can register one or multiple accounts on the SIP-T26P IP phone. You can also configure each line key to associate with an account or configure multiple line keys to associate with an account.
Customizing Your Phone 5. Press the Save soft key to accept the change or the Back soft key to cancel. You can repeat steps 2 to 5 to register more accounts. To disable an account via phone user interface: 1. Press Me nu->Settings->Advanced Settings (password: admin) ->A ccounts. 2. Select the desired account and then press the Enter soft key. 3. Select Disable from the A ct ivation field to disable the account. 4. Press the Save soft key to accept the change or the Back soft key to cancel.
User Guide for the SIP-T26P IP Phone “91([5-7])1(x)” would match “915 11”, “916 18”, “917 15”, etc. The “$” should be followed by the sequence number of a parenthesis. The “$” plus the sequence number means the whole character or characters placed in the parenthesis. The number directs to the right parenthesis when there are $ more than one. Example: A replace rule configuration: Prefix: “9([5-7]) (.)”, Replace: “5$2”.
Customizing Your Phone When you enter the number “1” using the keypad and then press the Se nd soft key, the phone will dial out “1234” instead. Not e The valid values of Account field can be one or more digits among 1, 2, and 3. Each digit must be separated by a comma. For example, when you enter the value “1, 2” in the Account field, this replace rule will apply to account1 and account2. If you leave the Acco unt field blank or enter 0, the replace rule will apply to all accounts.
User Guide for the SIP-T26P IP Phone 3. Enter the desired line ID in the A ccount field or leave it blank. For more information on the valid values of A ccount field, refer to Replace Rule on page 60. 4. Click A dd to add the dial-now rule. When you enter the number “1234” using the keypad, the phone will dial out “1234” automatically without pressing any key. Not e You can also edit or delete the dial-now rule, refer to Replace Rule on page 60 for more information.
Customizing Your Phone 2. Enter the time within 1-14 (in seconds) in the Time-Out for Dial-Now Rule field. 3. Click Conf irm to accept the change. Not e Delay time for dial-now rule is configurable via web user interface only. Area codes are also known as Numbering Plan Areas (NPAs). They usually indicate geographical areas in a count ry. This feature is necessary only when dialing the number outside the code area.
User Guide for the SIP-T26P IP Phone 3. Enter the desired line ID in the A ccount field or leave it blank. For more information on the valid values of A ccount field, refer to Replace Rule on page 60. 4. Not e Click Conf irm to accept the change. The default values of minimum and maximum length are 1 and 15 respectively. Area code is configurable via web user interface only. You can block specific numbers from being dialed on your phone.
Customizing Your Phone 3. Enter the desired line ID in the A ccount field or leave it blank. For more information on the valid values of A ccount field, refer to Replace Rule on page 60. 4. Not e Click Conf irm to add the block out number. Block out number is configurable via web user interface only.
User Guide for the SIP-T26P IP Phone 2. Enter the emergency number in the Emergency field. For multiple numbers, enter a comma between every two emergency numbers. The default emergency numbers are 112, 911 and 110. 3. Not e Click Conf irm to accept the change. Emergency number is configurable via web user interface only. You can enable live dialpad on the SIP-T26P IP phone, which enables the IP phone to automatically dial out phone numbers without pressing any other key.
Customizing Your Phone 3. Enter the desired delay time in the Int er Digit Time (1~14s) field. The default delay time is 4s. 4. Not e Click Conf irm to accept the change. Live dialpad is configurable via web user interface only. You can dial a hotline number immediately upon lifting the handset, pressing the Speakerphone key or pressing a line key. You can also configure a delay, where the phone will dial out the hotline number automatically after the specified period of time.
User Guide for the SIP-T26P IP Phone 68
Basic Call Features The SIP-T26P IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call. This chapter provides basic operating instructions for the SIP-T26P IP phone.
User Guide for the SIP-T26P IP Phone Using the speakerphone Using the headset You can also dial the number first, and then choose the way you want to speak to the other party. You can also search and dial a contact from call history, local directory or remote phone book. For more information, refer to Contact Management on page 30 and Call History Management on page 45.
Basic Call Features To place a call using t he headset: Do one of the following: - With the optional headset connected, press to activate the headset mode. Press the line key to obtain a dial tone. Enter the desired number using the keypad. Press - , , or the Se nd soft key. With the optional headset connected, press to activate the headset mode. Enter the desired number using the keypad. Press Not e , , or the Se nd soft key.
User Guide for the SIP-T26P IP Phone A nswering When Not in Another Call Call duration and destination will always appear on the LCD screen for the active call. To answer a call using the handset: 1. Pick up the handset. To answer a call using the hands-free speakerphone mode: Do one of the following: - Press . - With the handset on-hook and headset mode deactivated, press the A nswer soft key.
Basic Call Features If you are using the speakerphone, press Not e or the Cancel soft key. To end a call pl aced on hold, yo u can press the Can cel soft key to end the call directly, or press the Re sume soft key to resume the call before ending it. To redial the last dialed number from your phone: 1. Press twice. A call to your last dialed number is attempted. To redial a previously dialed number from your phone: 1. Press 2. Press press when the phone is idle.
User Guide for the SIP-T26P IP Phone 3. Not e Click Conf irm to accept the change. Recent call in dialing is configurable via web user interface only. To v iew placed calls list when the phone is in the pre-dialing screen: 1. Pick up the handset, press the speakerphone or press the line key. The LCD screen displays the placed calls list. You can use auto answer to automatically answer an incoming call on a line. Auto answer is configurable on a per-line basis.
Basic Call Features Auto answer is configurable via web user interface at the path A ccount->Basic. Not e Auto answer is only applicable when there is no other call in progress on the phone . You can enable auto redial to redial the phone number automatically when the called party is busy. You can also configure the times settings for auto redial and the time to wait between redial attempts. To configure auto redial via phone user interface: 1. Press Me nu->Features->Auto Redial. 2. Press 3.
User Guide for the SIP-T26P IP Phone 1. Press the O K soft key to activate auto redial. The following prompt will appear on the LCD screen of the phone: 2. Wait for a period of time or press the O K soft key to redial the phone number. The phone will retry as many times as configured until the called party is idle. You can use call completion to notify the caller who failed to reach a desired callee when the callee becomes available to receive a call.
Basic Call Features activated. When the called party becomes idle, the following prompt appears on the LCD screen of the phone: 2. Not e Press the O K soft key to redial the number. Call completion is not available on all servers. For more information, contact your system administrator. You can press a call return key to place a call back to the last incoming call. To configure a call return key via phone user interface: 1. Press Me nu->Features->DSS Keys->Memory Keys (or L ine Keys). 2.
User Guide for the SIP-T26P IP Phone The LCD screen indicates that the call is on mute. To un-mute a call: 1. Press again to un-mute the call. You can place an active call on hold. Only one active call can be in progress at any time. Other calls can be made and received while placing the original call on hold. When you place a call on hold, your IP PBX may play music on hold to the other party while waiting. To place a call on hold: 1. Press or the Hold soft key during a call.
Basic Call Features is the second call out of three calls. You can use DND to reject incoming calls automatically on the phone. Callers will receive a busy message. You can enable/disable DND for the phone system, or you can customize DND for each or all accounts. Two DND modes: P hone (default): DND is effective for the phone system. Custom: DND can be configured for each or all accounts. You can receive incoming calls from authorized numbers when DND is enabled.
User Guide for the SIP-T26P IP Phone The icon on the idle screen indicates that DND is enabled. Incoming calls will be rejected automatically and "n Ne w Missed Call(s)" ("n" indicates the number of the missed calls) will appear on the LCD screen. To activate DND in t he custom mode for a specific account: 1. Press the DND soft key when the phone is idle. The LCD screen displays a list of the accounts on the phone. 2. Press or to select the desired account. 3.
Basic Call Features To activate DND in t he custom mode for all accounts: 1. Press the DND soft key when the phone is idle. The LCD screen displays a list of the accounts on the phone. 2. Press the A ll On soft key to activate DND for all accounts. 3. Press the Save soft key to accept the change. The icon appears on the idle screen and all line icons change to .
User Guide for the SIP-T26P IP Phone 3. Enter the numbers in the DND A uthorized Numbers field. For multiple numbers, enter a comma between every two numbers. 4. Click Conf irm to accept the change. When DND is enabled on the phone, the phone can still receive incoming calls from the numbers specified in the DND A uthorized Numbers field. Not e DND authorized numbers are configurable via web user interface only.
Basic Call Features forward for each or all accounts. Two call forward modes: P hone (default): Call forward is effective for the phone system. Custom: Call forward can be configured for each or all accounts. To configure the call forward mode via web user interface: Not e 1. Click on F e atures->Forward & DND. 2. In the F orward block, mark the desired radio box in the Mode field. 3. Click Conf irm to accept the change. Call forward mode is configurable via web user interface only.
User Guide for the SIP-T26P IP Phone 3. Depending on your selection: a.) If you select A lways Forward: 1) Press or , or the Switch soft key to select Enable from the A lways field. 2) Enter the destination number you want to forward incoming calls to in the F orward To field. 3) (Optional.) Enter the always forward on code and off code respectively in the O n Code and O f f Code field. b.) If you select Bus y Forward: 1) Press or , or the Switch soft key to select Enable from the Busy field.
Basic Call Features before forwarding from the A f ter Ring Time field. The default ring time is 12 seconds. 4) (Optional.) Enter the no answer forward on code and off code respectively in the O n Code and O ff Code field. 4. Press the Save soft key to accept the change or the Back soft key to cancel. The icon on the idle screen indicates that call forward is enabled. To e nable call forward in custom mode: 1. Press Me nu->Features->Call Forward. 2.
User Guide for the SIP-T26P IP Phone b.) If you select Bus y Forward, you can enable it for a specific account. 1) Press or , or the Switch soft key to select Enable from the Busy field. 2) Enter the destination number you want to forward incoming calls to when the phone is busy in the F orward To field. 3) (Optional.) Enter the busy forward on code and off code respectively in the O n Code and O f f Code field. You can also enable busy forward for all accounts.
Basic Call Features 4) (Optional.) Enter the no answer forward on code and off code respectively in the O n Code and O f f Code field. You can also enable no answer forward for all accounts. After no answer forward was enabled for a specific account, do the following: 1) Press or to select the No Answer field. 2) Press the A ll Lines soft key. The LCD screen prompts “Copy to All Lines?”. 3) Press the O K soft key to accept the change or the Cancel soft key to cancel. 5.
User Guide for the SIP-T26P IP Phone Press or , or the Switch soft key to select D is able to disable the call forward. Press the Save soft key to accept the change. To disable call forward in custom mode for a specific account: 1. Press Me nu->Features->Call Forward or press when the phone is idle. 2. Press or to select the desired account, then press the Enter soft key. 3.
Basic Call Features To perform a semi-attended t ransfer: 1. Press or the Tran soft key during a call. 2. Do one of the following: - Enter the number you want to transfer the call to. - Press the Dir soft key, and then select L ocal Directory. Select the desired group, and search for the contact (Directory should be configured in advance. Refer to Directory on page 30 for more information.). - Press the Dir soft key, and then select History.
User Guide for the SIP-T26P IP Phone You can enable or disable call waiting on the phone. If call waiting is enabled, you can receive another call when there is an active call on the phone. Otherwise, another incoming call is automatically rejected by the phone with a busy message when there is an active call on the phone. You can also enable or disable the phone to play a warning tone when receiving another call. To configure call waiting via phone user interface: 1. Press Me nu->Features->Call Waiting.
Basic Call Features 2. When the first party answers the call, press or the Conf soft key to place a new call. The active call is placed on hold. 3. Enter the number of the second party and press , , or the Se nd soft key. 4. When the second party answers the call, you can consult with him or her before adding to the conference. 5. Press or the Conf soft key again to join all parties in the conference. To join two calls in a conference: 1.
User Guide for the SIP-T26P IP Phone 4. Select Ne t work Conference from the pull-down list of Conference Type. 5. Enter the conference URI (e.g., conference@example.com) in the Conference URI field. 6. Not e Click Conf irm to accept the change. Network conference is configurable via web user interface only. To s et up a network conference call: 1. Place a call to the first party. 2. Press or the Conf soft key to place a new call. The active call is placed on hold. 3.
Basic Call Features You can use call park to place a call on hold, and then retrieve the call from another phone in the system (for example, a phone in another office or conference room). You can park an active call by pressing the call park key on the phone. If the call is parked successfully, the response may be voice prompts confirming that the call was parked, or a visible prompt on the LCD screen. Not e Call park is not available on all servers. Contact your system administrator for more information.
User Guide for the SIP-T26P IP Phone You can use call pickup to answer someone else’s incoming call on the phone. The SIP-T26P IP phone supports directed call pickup and group call pickup. Directed call pickup is used for picking up a call that is ringing at a specific phone number. Group call pickup is used for picking up a call that is ringing at any phone number in the group. The pickup group should be predefined, contact your system administrator for more information.
Basic Call Features 2. Enter the directed call pickup code in the Directed Call Pickup Code field. 3. Click Conf irm to accept the change. To configure the directed call pickup code on a per-line basis v ia web user interface: 1. Click on A ccount. 2. Select the desired account from the pull-down list of A ccount. 3. Click on A dv anced. 4. Enter the directed call pickup code in the Directed Call Pickup Code field. 5. Click Conf irm to accept the change.
User Guide for the SIP-T26P IP Phone To pick up a call directly: 1. Pick up the handset. The D P ickup soft key appears on the LCD screen. 2. Press the DP ickup soft key on your phone when a phone receives an incoming call. 3. Enter the phone number which receives an incoming call. 4. Press the DP ickup soft key again. The call is answered on your phone. You can also configure a DSS key as directed pickup key via phone user interface or web user interface.
Basic Call Features 2. Enter the group call pickup code in the G roup Call Pickup Code field. 3. Click Conf irm to accept the change. To configure the group call pickup code on a per-line basis via web user interface: 1. Click on A ccount. 2. Select the desired account from the pull-down list of A ccount. 3. Click on A dv anced. 4. Enter the group call pickup code in the G roup Call Pickup Code field. 5. Click Conf irm to accept the change.
User Guide for the SIP-T26P IP Phone To pick up a call in the group: 1. Pick up the handset. The G P ickup soft key appears on the LCD screen. 2. Press the G P ickup soft key on your phone when a phone in the group receives an incoming call. The call is answered on your phone. You can also configure a DSS key as a group pickup key via phone user interface or web user interface. You can pick up a call by pressing the group pickup key directly.
Basic Call Features 3. Press or 4. (Optional.) Press to select Enable from the Se nd Anonymous field. or to select the desired value from the A nonymous Code field. 5. (Optional.) Enter the anonymous call on code and off code respectively in the Call O n Code and Call Off Code field. 6. Press the Save soft key to accept the change or the Back soft key to cancel. Anonymous call is configurable via web user interface at the path A ccount->Basic. To place an anonymous call: 1.
User Guide for the SIP-T26P IP Phone 4. Press or , or the Switch soft key to select Enable from the A non Rejection field. 5. (Optional.) Enter the anonymous call rejection on code and off code respectively in the Re ject On Code and Re ject Off Code field. 6. Press the Save soft key to accept the change or the Back soft key to cancel. Anonymous call rejection is configurable via web user interface at the path A ccount->Basic.
Advanced Phone Features This chapter provides operating instructions for the advanced features of the SIP-T26P IP phone. Topics include: Busy Lamp Field (BLF) Call Recording Hot Desking Intercom Multicast Paging Music on Hold Automatic Call Distribution (ACD) Messages If you require additional information or assistance with your new phone, contact your system administrator. You can use BLF to monitor a specific line for status changes on the phone.
User Guide for the SIP-T26P IP Phone 3. Press or , or the Switch soft key to select BL F from the Ty pe field. 4. Press or , or the Switch soft key to select the desired line from the A ccount ID field. 5. Enter the phone number or extension you want to monitor in the Value field. 6. (Optional.) Enter the pickup code in the Ex tension field. 7. Press the Save soft key to accept the change or the Back soft key to cancel. BLF key is configurable via web user interface at the path DSSKey.
Advanced Phone Features When the monitored line receives an incoming call, the followings occur on the phone: The phone plays a warning tone (if enabled). The BLF key LED flashes. The caller ID appears on the LCD screen (if enabled). In the following figure, the LCD screen shows an incoming call from 1002 on the monitored line.
User Guide for the SIP-T26P IP Phone 4. Press or , or the Switch soft key to select Re cord from the Ke y Type field. 5. Press the Save soft key to accept the change or the Back soft key to cancel. To configure a URL record key via phone user interface: 1. Press Me nu->Features->DSS Keys->Memory Keys (or L ine Keys). 2. Select the desired DSS key. 3. Press 4. Enter the URL (e.g., http://10.1.2.224/phonerecording.cgi) in the Value field. 5.
Advanced Phone Features 2. Press the record or URL record key again to stop recording. The recording icon disappears from the LCD screen, and the record or URL record key LED goes out.
User Guide for the SIP-T26P IP Phone 4. Press or , or the Switch soft key to select Hot Desking from the Ke y Type field. 5. Press the Save soft key to accept the change or the Back soft key to cancel. Hot desking key is configurable via web user interface at the path DSSKey. To use hot desking: 1. Press the hot desking key when the phone is idle. The LCD screen prompts “Clear all account config?”. 2. Press the O K soft key, registration configurations of all accounts will be cleared immediately.
Advanced Phone Features Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary. You can press the intercom key to automatically connect with a remote extension for outgoing intercom calls, and the remote extension will automatically answer the incoming intercom calls. Not e Intercom is not available on all servers. Contact your system administrator for more information. To configure an intercom key via phone user interface: 1.
User Guide for the SIP-T26P IP Phone automatically answer an incoming intercom call while there is already an active call on the phone, the active call is placed on hold. Intercom features you need to know: Int ercom Feature Accept Intercom Intercom Mute Intercom Tone De s cript ion Enable or disable the IP phone to automatically answer an incoming intercom call. Enable or disable the microphone on the IP phone for intercom calls.
Advanced Phone Features Mute is disabled, the microphone works for intercom calls. Intercom Mute is disabled by default. Int ercom Tone You can enable or disable the phone to play a warning tone when receiving an intercom call. If Intercom Tone is enabled, the phone plays a warning tone before answering the intercom call. If Intercom Tone is disabled, the phone automatically answers the intercom call without warning. Intercom Tone is enabled by default.
User Guide for the SIP-T26P IP Phone field. The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255. 6. Press the Save soft key to accept the change or the Back soft key to cancel. Multicast paging key is configurable via web user interface at the path D SSKey->Memory Key (or L ine Key). You can also configure the phone to use a default codec for sending multicast RTP stream via web interface. To configure a default codec for multicast paging via web user interface: 1.
Advanced Phone Features the local network then listens to the RTP on the preconfigured multicast address (IP: Port). For both sending and receiving of the multicast RTP, there is no SIP signaling involved. The multicast paging key LED illuminates solid green. The following figure shows a multicast RTP session on the phone: 2. Press the Hold soft key to place the current multicast RTP session on hold. 3. Press the Cancel soft key to cancel the multicast RTP session.
User Guide for the SIP-T26P IP Phone place the previous multicast paging call on hold. If disabled, the phone will automatically ignore all incoming multicast paging calls. To configure multicast listening addresses via web user interface: 1. Click on Directory->Multicast IP. 2. Select the desired value from the pull-down list of Paging Barge. 3. Select the desired value from the pull-down list of Paging Priority A ctive. 4. Enter the multicast IP address(es) and port number (e.g., 224.5.6.
Advanced Phone Features immediately plays audio from some source located anywhere (LAN, Internet) to the held party. Contact your system administrator for the SIP URI. To configure music on hold server via web user interface: 1. Click on A ccount. 2. Select the desired account from the pull-down list of A ccount. 3. Click on A dv anced. 4. Enter the SIP URI (e.g., sip:moh@sip.com) in the Mus ic Server URI field. 5. Click Conf irm to accept the change.
User Guide for the SIP-T26P IP Phone To configure an ACD key via phone user interface: 1. Press Me nu->Features->DSS Keys->Memory Keys (or L ine Keys). 2. Select the desired DSS key. 3. Press 4. Press the Save soft key to accept the change or the Back soft key to cancel. or , or the Switch soft key to select A CD from the Ty pe field. ACD key is configurable via web user interface at the path DSSKey. To log into the ACD system: 1. Press the ACD key when the phone is idle.
Advanced Phone Features You can send and receive text messages using the SIP-T26P IP phone. New text messages can be indicated both acoustically and visually. When receiving a new text message, the phone will play a warning tone, and the LCD screen will prompt receiving new text messages with the number of waiting messages (example: 1 New Text Message(s)) and a flashing icon. You can store text messages in your phone’s Inbox, Sentbox, Outbox or Draftbox.
User Guide for the SIP-T26P IP Phone 2. Compose the new text message. You can press the abc soft key to change the input mode. 3. Press the Se nd soft key after completing the content. 4. (Optional.) Press or , or the Switch soft key to select the desired account from the F rom field. 5. Enter the number to which you want to send the message in the To field. 6. Press the Se nd soft key to send the message or the Back soft key to cancel.
Advanced Phone Features 3. Select De lete to delete the desired message. The LCD screen prompts “Delete Message?”. 4. Press the O K soft key to delete this message or the Cancel soft key to cancel. You can also delete all text messages by pressing the De l e te soft key and then select De l All. For more information, refer to the above steps. Not e You can also delete a specific message after retrieving by pressing the De l ete soft key.
User Guide for the SIP-T26P IP Phone To configure voice mail access codes via phone user interface: 1. Press Me nu->Messages->Voice Mail->Set Voice Mail. 2. Press or to select the account which you want to set, press the 1 2 3 soft key to select the proper input mode and then enter the voice mail access code. 3. Not e Press the Save soft key to accept the change or the Back soft key to cancel. Voice mail access code must be predefined on the system server.
Advanced Phone Features The SIP-T26P IP phone supports MWI feature when receiving a new voice message. If someone leaves you a voice mail, you will receive a message waiting indicator. MWI will be indicated in three ways: a warning tone, an prompt message (including a voice mail icon) on the LCD screen, and the MESSAGE key LED illuminates solid green. This will be cleared when you retrieve all voice mails or delete them.
User Guide for the SIP-T26P IP Phone 5. Enter the period time in the MW I Subscription Period (Seconds) field. 6. Click Conf irm to accept the change. To e nable Subscribe MWI to Voice Mail via web user interface: 120 1. Click on A ccount. 2. Select the desired account from the pull-down list of A ccount. 3. Click on A dv anced. 4. Select Enabled from the pull-down list of Subscribe MWI To Voice Mail.
Advanced Phone Features 5. Enter the desired voice mail number in the Voice Mail field. 6. Click Conf irm to accept the change. The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI to Voice Mail. Not e MWI subscription is configurable via web user interface only.
User Guide for the SIP-T26P IP Phone 122
Troubleshooting This chapter provides general troubleshooting information t o help to solve the problems you might encounter when using your SIP-T26P IP phone. If you require additional information or assistance with your new phone, contact your system administrator. W hy is t he LCD screen blank? Ensure that the phone is properly plugged into a functional AC outlet. Ensure that the phone is plugged into a socket controlled by a switch that is on.
User Guide for the SIP-T26P IP Phone How t o obtain the MAC address of a phone when the phone is not powered on? Three ways to obtain the MAC address of a phone: You can ask your supplier for shipping information sheet which includes MAC addresses according to the corresponding PO(Purchase Order). You can find the MAC address in the label of carton box. You can also find the MAC address from the phone’s bar code on the back of the phone.
Troubleshooting W hy is my headset not working? Check that the headset cord is fully connected to the headset jack on the phone. Refer to Phone Installation on page 12. Check that the headset mode is activated. Refer to Headset Mode Activation/Deactivation on page 48. Check that the headset volume is adjusted to an appropriate level. Refer to Volume on page 27.
User Guide for the SIP-T26P IP Phone 3. Enter the desired time (in seconds) in the P lay Hold Tone Delay field. 4. Click Conf irm to accept the change. W hy can’t I send a SMS to any other phone? SMS depends on support from a SIP server. Contact your system administrator for more information. How t o change the user password? To change the user password via web user interface: 126 1. Click on Se curity->Password. 2. Select us er from the pull-down list of Us er Type. 3.
Troubleshooting 4. Not e Click Conf irm to accept the change. If logging in the web user interface of the phone with the user credential, you need to enter the current user password in the O l d Password field. User password is configurable via web user interface only. How t o make a call using SRTP? You can enable SRTP to encrypt the audio stream(s) of phone calls. The parties participating in the call should enable SRTP. You can enable SRTP on a per-line basis.
User Guide for the SIP-T26P IP Phone How t o reboot the phone? To reboot the phone via web user interface: Not e 1. Click on Se t tings->Upgrade. 2. Click Re boot to reboot the phone. Any reboot of your phone may take a few minutes. How t o export PCAP trace? We may need you to provide a PCAP trace to help analyze your problem. To e xport a PCAP trace via web user interface: 128 1. Click on Se t tings-> Configuration. 2. Click St art to begin recording signal traffic. 3.
Troubleshooting 5. Click Ex port to open file download window, and then save the file to your local system. How t o export system log? We may need you to provide a system log to help analyze your problem. To e xport a system log via web user interface: 1. Click on Se t tings->Configuration. 2. Select 6 from the pull-down list of Sy s tem Log Level. 3. Click Conf irm to accept the change. The web user interface prompts “Do you want to restart your machine?”.
User Guide for the SIP-T26P IP Phone You can also export the system log to a syslog server. Contact your system administrator for more information. Not e It is recommended you reset the system log level to 3 after you have the syslog file provided. How t o export/import phone configurations? We may need you to provide the phone configurations to help analyze your problem. In some instance, you may need to import configurations to the phone. To e xport the phone configurations via web user interface: 1.
Troubleshooting 2. Click Browse to locate the firmware from your local system. 3. Click Upgrade to upgrade the firmware. The web user interface prompts “Firmware of the SIP Phone will be updated. It will take 5 minutes to complete. Please don't power off!”. 4. Click O K to confirm upgrading. How t o reset t he phone? Reset the phone when other troubleshooting suggestions do not correct the problem. You need to note that all customized settings will be overwritten after resetting.
User Guide for the SIP-T26P IP Phone 3. Press the O K soft key. The LCD screen prompts “Resetting…Please Waiting!”. The LCD screen prompts “Initializing Please wait…”. The phone will be reset to factory sucessfully after startup. Not e 132 Reset of the phone may take a few minutes. Do not power off until the phone starts up successfully.
Regulatory Notices Contact your Yealink Authorized Reseller for information about service agreements applicable to your product.
User Guide for the SIP-T26P IP Phone Place the device on a stable and level platform. Please place no heavy objects on the device in case of damage and deformation caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat dissipation. Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials. Keep the device away from any heat source or bare fire, such as a candle or an electric heater.
Appendix A-Time Zones Time Zone −11:00 −10:00 −10:00 −09:00 −08:00 −08:00 −08:00 −07:00 −07:00 −07:00 −07:00 −06:00 −06:00 −06:00 −06:00 −05:00 −05:00 −05:00 −05:00 −04:30 −04:00 −04:00 −04:00 −04:00 −04:00 −04:00 −03:30 −03:00 −03:00 −03:00 −03:00 −02:00 −01:00 0 0 0 0 0 0 0 0 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 Time Zone Name Samoa United States-Hawaii-Aleutian United States-Alaska-Aleutian United States-Alaska Time Canada(Vancouver, Whitehorse) Mexico(Tijuana, Mexicali
User Guide for the SIP-T26P IP Phone Time Zone +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +03:00 +03:00 +03:00 +03:30 +04:00 +04:00 +04:00 +04:00 +04:00 +04:30 +05:00 +05:00 +05:00 +05:00 +05:30 +06:00 +06:00 +07:00 +07:00 +08:00 +08:00 +08:00 +09:00 +09:00 +09:30 +09:30 +10:00 +10:00 +10:00 +10:00 +10:30 +11:00 +12:00 +12:45 +13:00 136 Time Zone Name Germany(Berlin) Hungary(Budapest) Italy(Rome) Luxem
Index A About This Guide v Account Management 58 Account Registration 58 Adding Contacts 34 Adding Groups 32 Administrator password 23 Anonymous Call 98 Anonymous Call Rejection 99 Answering Calls 71 Area Code 63 Attaching Stand 12 Audio Settings 27 Auto Answer 74 Auto Redial 75 Automatic Call Distribution (ACD) 79 E Editing Contacts 35 Editing Groups 32 Emergency Number 65 Ending Calls 72 G 113 General Settings 19 Getting Started 11 H B Backlight 19 Basic Network Settings Blacklist 41 Block Out 64 Bu
User Guide for the SIP-T26P IP Phone Memory Keys 50 Messages 115 Message Waiting Indicator Multicast Paging 109 Music on Hold 112 W 119 N Network Conference Network Connection No answer Forward 91 12 82 O Outgoing Intercom Calls Overview 1 107 P Packaging Contents 11 Phone Initialization 14 Phone Installation 12 Phone Status 15 Phone User Interface 6 Placing Calls 69 Placing Calls to Contacts 37 Programmable Keys 57 R Receiving RTP Stream 111 Recent Call In Dialing 73 Redialing Numbers 73 Registratio
