User Guide

User Guide for the SIP-T23P/G IP Phone
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You can receive a visual or/and an audio alert (if enabled) on your phone when the monitored
user receives an incoming call. For more information, refer to Configuring Visual and Audio Alert
for BLF Pickup on page 132.
Note
Call Recording
You can record calls by pressing a record key on the phone. The SIP-T23P/G IP phone supports
record and URL record.
Two ways of call recording:
 Record: The phone sends SIP INFO message containing a specific header “Record: on/off”
to trigger a recording.
 URL Record: The phone sends HTTP URL request to trigger a recording. Contact your
system administrator for the predefined URL.
Note
The Record and URL Record keys control the recording function, and are available:
 During an active call
 When calls are on hold or mute
 During a blind or attended transfer
 During a conference call
 When the phone prompts you to answer an incoming call
The Record and URL Record keys are not available when:
 There are no connected calls on your phone
 You place a new call
Configuring a Record Key
To configure a record key via phone user interface:
1. Press Menu->Features->DSS Keys.
2. Select the desired DSS key.
Server recording is not available on all servers. Contact your system administrator for more
information.
The pickup code is used in the following order of preference:
BLF List Pickup Code (Account->Advanced)>Directed Call Pickup Code
(Account->Advanced)>Directed Call Pickup Code (Features->Call Pickup
). If all of them are not
configured, pressing the BLF List key will directly call the monitored user when he/she receives an
incoming call. For more information on pickup code, refer to Call Pickup on page 125.