Copyright © 2014 YEALINK NETWORK TECHNOLOGY Copyright © 2014 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, phot ocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format.
Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Yealink SIP-T22P/SIP-T22 firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293& CateId=293.
About This Guide Thank you for choosing the SIP-T22P/SIP-T22 IP phone, exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Multicast Paging and Conference over an IP network. The difference between the SIP-T22P and SIP-T22 IP phone is that the former supports PoE, while the latter does not. This guide provides everything you need to quickly use your new phone.
User Guide for the SIP-T22P/SIP-T22 IP Phone Packaging Contents on page 9 Phone Status on page 13 Major updates have occurred to the following sections: LED Instructions on page 4 Backlight on page 17 Anonymous Call on page 94 Major updates have occurred to the following sections: Appendix A - Time Zones on page 131 Major updates have occurred to the following sections: LED Instructions on page 4 Ring Tones on page 26 Remote Phone Book on page 41 Anonymous Call on pag
About This Guide Major updates have occurred to the following sections: Basic Network Settings on page 14 Keypad Lock on page 22 Contact Management on page 28 DSS Keys on page 48 Major updates have occurred to the following sections: Keypad Lock on page 22 Volume on page 25 Ring Tones on page 26 Call Completion on page 72 DSS Keys on page 48 Do Not Disturb (DND) on page 75 Call Forward on page 78 Call Pickup on page 90 Busy Lamp Field (BLF) on page 97 vii
User Guide for the SIP-T22P/SIP-T22 IP Phone viii
Table of Contents About This Guide................................................................ v In This Guide ................................................................................................................ v Summary of Changes.................................................................................................. v Changes for Release 72, Guide Version 72. 25 .......................................................... v Changes for Release 72, Guide Version 72. 1 ............
User Guide for the SIP-T22P/SIP-T22 IP Phone Time & Date ............................................................................................................ 19 Administrator Password .......................................................................................... 21 Key as Send ............................................................................................................ 22 Keypad Lock .........................................................................................
Table of Contents Anonymous Call ........................................................................................................ 94 Anonymous Call Rejection ......................................................................................... 95 Advanced Phone Features ................................................ 97 Busy Lamp Field (BLF) ............................................................................................... 97 Call Recording .......................................
User Guide for the SIP-T22P/SIP-T22 IP Phone xii
Overview This chapter provides the overview of the SIP-T22P/SIP-T22 IP phone. Topics include: Hardware Component Instructions Icon Instructions LED Instructions User Interfaces Documentations If you require additional information or assistance with your new phone, contact your system administrator. The main hardware components of the SIP-T22P/SIP-T22 IP phone are the LCD screen and the keypad.
User Guide SIP-T22P/SIP-T22 IP Phone Hardware component instructions of the SIP-T22P/SIP-T22 IP phone are: It e m De s cript ion Shows information about calls, messages, soft keys, time, date and other relevant data: • Call information — caller ID, call duration ① LCD Screen • Icons (for example, ) • Missed call text or second incoming caller information • Prompt text (for example, "Saving config files!") • Time and date ② Power Indicator LED ③ Line Keys ④ MESSAGE Key Indicates and accesses vo
Overview Icons appearing on the LCD screen are described in the following table: Icon De s cript ion Network is unavailable Private line registers successfully Register failed Registering Hands-free speakerphone mode Handset mode Headset mode Multi-lingual lowercase letters input mode Multi-lingual uppercase letters input mode Alphanumeric input mode Numeric input mode Multi-lingual uppercase and lowercase letters input mode Voice Mail Text Message Auto Answer Do Not Disturb Call Forwarded/Forwarded Calls
User Guide SIP-T22P/SIP-T22 IP Phone Icon De s cript ion Keypad Lock Received Calls Placed Calls Missed Calls Recording box is full A call cannot be recorded Recording starts successfully Recording cannot be started Recording cannot be stopped P ower Indicator LED L ED St at us De s cript ion The phone is initializing. The phone is busy. Solid green The phone is idle. The call is placed on hold or is held. The phone receives a text message or voice mail.
Overview L ine key LED (configured as a BLF key) L ED St at us De s cript ion Solid green The monitored user is idle. Fast flashing green (200ms) The monitored user receives an incoming call. The monitored user is dialing. Slow flashing green (500ms) The monitored user is talking. The monitored user’s conversation is placed on hold. Slow flashing green (1s) Off Not e The call is parked against the monitored user ’s phone number. The monitored user does not exist.
User Guide SIP-T22P/SIP-T22 IP Phone address (e.g., http://192.168.0.10 or 192.168.0.10) in the address bar of web browser on your PC. The default administrator user name and password are both “admin” (case-sensitive).
Overview O pt ions P hone User Interface --Call Transfer √ --Call Waiting √ We b User Interf ace --Conference --Call Park √ --Call Pickup √ --Anonymous Call √ --Anonymous Call Rejection √ A dv anced Phone Features --Busy Lamp Field (BLF) √ --Call Recording √ --Hot Desking √ --Intercom √ √ --Multicast Paging --Music on Hold --Automatic Call Distribution (ACD) √ --Messages √ SIP A ccount --User Options --Activation √ --Label √ --Display Name √ --Register Name √ --User Name
User Guide SIP-T22P/SIP-T22 IP Phone The following table shows documentations available for the SIP-T22P/SIP-T22 IP phone.
Getting Started This chapter provides basic installation instructions and information for obtaining the best performance with the SIP-T22P/SIP-T22 IP phone. Topics include: Packaging Contents Phone Installation Phone Initialization Phone Status Basic Network Settings Registration Idle Screen If you require additional information or assistance with your new phone, contact your system administrator.
User Guide SIP-T22P/SIP-T22 IP Phone Power Adapter (Optional) Handset & Handset Cord Et hernet Cable Q uick Installation Guide & Quick Reference Guide Check the list before installation. If you find anything missing, contact your system administrator. If your phone is already installed, proceed to Phone Initialization on page 13.
Getting Started 3) Connect the network and power 1) A ttach t he stand 2) Not e a) Desk Mount Method: b) Wall Mount Method: Connect the handset and optional headset A headset is not included in the packaging contents. Contact your system administrator for more information. 3) Connect the network and power You have two options for power and network connections. Your system administrator will advise you which one to use.
User Guide SIP-T22P/SIP-T22 IP Phone AC Power To connect the AC power: 1. Connect the DC plug on the power adapter to the DC5V port on the phone and connect the other end of the power adapter into an electrical power outlet. 2. Connect the included or a standard Ethernet cable between the Internet port on the phone and the one on the wall or switch/hub device port. Power over Ethernet With the included or a regular Ethernet cable, the SIP-T22P IP phone can be powered from a PoE-compliant switch or hub.
Getting Started After your phone is powered on, the system boots up and performs the following steps: A utomatic Phone Initialization The phone finishes the initialization by loading the saved configuration. The LCD screen displays “Initializing, Please wait…” during this process. DHCP (Dynamic Host Configuration Protocol) The phone attempts to contact a DHCP server in your network to obtain valid network settings (e.g., IP address, subnet mask, default gateway address and DNS address) by default.
User Guide SIP-T22P/SIP-T22 IP Phone 2. Enter the IP address in the browser’s address bar, and then press Ent er. 3. Enter the user name (admin) and password (admin) in the login page. 4. Click Conf irm to login. The phone status is displayed on the first page of the web user interface. If your phone cannot contact a DHCP server for any reason, you need to configure network settings manually. The IP phone can support either or both IPv4 and IPv6 addresses.
Getting Started 2. Press or to select IP v4, IPv6 or IP v4 & IPv6 from the IP Mode field. 3. Press the Save soft key to accept the change or the Back soft key to cancel. To configure a static IPv4 address via phone user interface: 1. Press Me nu->Settings->Advanced Settings (password: admin) ->Ne t work->WAN Port . 2. Press to select IP v 4 and press the Enter soft key. 3. Press to select St atic IP Client and press the Enter soft key. 4.
User Guide SIP-T22P/SIP-T22 IP Phone will perform a PPP negotiation to obtain the IP address. Contact your system administrator for the PPPoE user name and password. To configure PPPoE via phone user interface: 1. Press Me nu->Settings->Advanced Settings (password: admin) ->Ne t work->WAN Port . Not e 2. Press to select IP v 4 and press the Enter soft key. 3. Press to select P P PoE IP Client and press the Enter soft key. 4. Enter the user name and password in the corresponding fields. 5.
Customizing Your Phone You can customize your SIP-T22P/SIP-T22 IP phone by personally configuring certain settings, for example, backlight, time & date and ring tones. You can add contacts to the phone’s local directory manually or from call history. You can also personalize different ring tones for different callers. This chapter provides basic operating instructions for customizing your phone.
User Guide SIP-T22P/SIP-T22 IP Phone Not e 2. Select the desired type from the pull-down list of Backlight Time (seconds). 3. Click Conf irm to accept the change. Backlight is configurable via web user interface only. The default language of the phone user interface is English. The phone will detect and use the same language as which of your web browser for the web user interface. If the language of your web browser is not supported by the phone, the web user interface will use English.
Customizing Your Phone 3 . Press the Save soft key to accept the change. Text displayed on the LCD screen will change to the selected language. To change the language for the web user interface: 1. Click on Se t tings->Preference. 2. Select the desired language from the pull-down list of L anguage. 3. Click Conf irm to accept the change. Text displayed on the web user interface will change to the selected language. The time and date are displayed on the LCD screen when the phone is idle.
User Guide SIP-T22P/SIP-T22 IP Phone 4. Press or , or the Switch soft key to select the desired value from the D ST field. 5. Not e Press the Save soft key to accept the change or the Back soft key to cancel. Please refer to Appendix A - Time Zones for the list of available time zones on the IP phone. To configure the time and date manually via phone user interface: 1. Press Me nu->Settings->Basic Settings->Time & Date->Manual Settings. 2. Enter the specific date in the Date field. 3.
Customizing Your Phone The date formats you need to know: Dat e F ormat Ex ample (2013-1-16) WWW MMM DD Wed Jan 16 DD-MMM-YY 16- Jan-13 YYYY-MM-DD 2013-01-16 DD/MM/YYYY 16/01/2013 MM/DD/YY 01/16/13 DD MMM YYYY 16 Jan 2013 WWW DD MMM Wed 16 Jan Time and date is configurable via web user interface at the path Settings->Time & Date. The Advanced Settings option is only accessible to the administrator. The default administrator password is “admin”.
User Guide SIP-T22P/SIP-T22 IP Phone You can set the “#” or “*” to perform as a send key while dialing. To configure key as send via phone user interface: 1. Press Me nu->Features->Key as Send. 2. Press or , or the Switch soft key to select # or * from the Ke y as Send field, or select Dis able to disable this feature. 3. Press the Save soft key to accept the change or the Back soft key to cancel. Key as send is configurable via web user interface at the path F e atures->General Inf ormation.
Customizing Your Phone To activate the keypad lock via phone user interface: 1. Press Me nu->Settings->Advanced Settings (password: admin) ->P hone Se ttings->Keypad Lock. 2. Press or , or the Switch soft key to select the desired type from the Keypad L ock field. 3. Press the Save soft key to accept the change. 4. Long press to lock the keypad immediately when the phone is idle. The LCD screen prompts “Keypad Locked!” and displays the icon .
User Guide SIP-T22P/SIP-T22 IP Phone 3. Not e Click Conf irm to accept the change. The default interval is 0 secon d, th at i s, yo u need to long press to lock the keypad. The interval of automatic keypad lock is configurable via web user interface only. To unlock the keypad, you must know the keypad unlock PIN of the phone. The default keypad unlock PIN is “123”. To change the keypad unlock PIN via phone user interface: Not e 1.
Customizing Your Phone To deactivate the keypad lock via phone user interface: 1. Press Me nu->Settings->Advanced Settings (password: admin) ->P hone Se ttings->Keypad Lock. 2. Press or , or the Switch soft key to select Dis able from Keypad Lock field. 3. Press the Save soft key to accept the change. Keypad lock is configurable via web user interface at the path F e atures->Phone Lock. You can press the Volume key to adjust the ringer volume when the phone is idle.
User Guide SIP-T22P/SIP-T22 IP Phone To adjust the volume when the phone is during a call: 1. Press to adjust the volume of currently engaged audio device (handset, speakerphone or headset). Ring tones are used to indicate incoming calls. You can select different ring tones to distinguish different accounts registered on your phone, or to distinguish your phone from your neighbor’s. To s elect a ring tone for the phone via phone user interface : 1.
Customizing Your Phone 4. Select the desired ring tone from the pull-down list of Ring Type. If Common is selected, this account will use the ring tone selected for the phone . Refer to the above instruction. 5. Not e Click Conf irm to accept the change. A ring tone for the account is configurable via web user interface only. The ring tone for an incoming call on the phone may be different.
User Guide SIP-T22P/SIP-T22 IP Phone 2. Click Browse to locate a ring tone file (file format must be *.wav) from your local system. 3. Not e Click Upload to upload the file. All custom ring tone files must be within 100KB. Custom ring tones for your phone can be uploaded via web user interface only. This section provides the operating instructions for managing contacts.
Customizing Your Phone 4. To remove a list from the Enabled column, select the desired list and then click 5. To adjust the display order of list, select the desired list and then click or . . The LCD screen displays the list(s) in the adjusted order. 6. Not e Click Conf irm to accept the change. Directory is configurable via web user interface only. To check your list of directory via phone user interface: 1. Press the Dir soft key when the phone is idle.
User Guide SIP-T22P/SIP-T22 IP Phone number from the local directory. To add a group to t he local directory: 1. Press the Dir soft key. The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Me nu->Directo ry->Local Directory to enter the local directory. 2. Press the A ddGrp soft key. 3. Enter the desired group name in the Name field. 4.
Customizing Your Phone The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Me nu->Directo ry->Local Directory to enter the local directory. 2. Select the desired group (e.g., Test). 3. Press the O ption soft key, and then select De t ail from the prompt list. 4. Press 5. Press the Save soft key to accept change or the Back soft key to cancel.
User Guide SIP-T22P/SIP-T22 IP Phone 3. Press the O ption soft key, and then select De lete from the prompt list. The LCD screen prompts “Delete selected group?”. 4. Press the O K soft key to confirm the deletion or the Cancel soft key to cancel. You can also delete all groups by pressing the O ption soft key and then select De l All. For more information, refer to the above steps.
Customizing Your Phone 4. Enter the name and the office, mobile or other numbers in the corresponding fields. 5. Press or , or the Switch soft key to select the desired account from the A ccount field. If A ut o is selected, the phone will use the first available account when placing calls to the contact from the local directory. 6. Press or , or the Swit ch soft key to select the desired ring tone from the Ring Tones field.
User Guide SIP-T22P/SIP-T22 IP Phone enter remote phone book. 2. Press or to select the desired contact. 3. Press the O ption soft key, and then select A dd t o Contacts from the prompt list. 4. Press the Save soft key to save the contact in the local directory. If the contact has already existed in the local directory, the LCD screen will prompt “Overwrite the original contact?”. Press the O K soft key to overwrite the original contact in local directory or the Cancel soft key to cancel.
Customizing Your Phone To delete a contact from the local directory: 1. Press the Dir soft key. The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Me nu->Directory->Local Directory to enter the local directory. 2. Press the Enter soft key. If the groups have been added to the local directory, select the desired group and then press the Enter soft key. 3.
User Guide SIP-T22P/SIP-T22 IP Phone If Local Directory is removed from the directory, press Me nu->Directory->Local Directory to enter the local directory. 2. Press the Enter soft key. If the groups have been added to the local directory, select the desired group and then press the Enter soft key. 3. Press 4. Do one of the following: - or to select the desired contact. If only one number of the contact is stored in the local directory, press the Se nd soft key to dial out the number.
Customizing Your Phone appear on the LCD screen. You can dial from the result list. You can search for a contact in your desired lists when the phone is in the dialing screen. The lists may contain Local Directory, History, Remote Phone Book and LDAP. To configure search source list in dialing via web user interface: 1. Click on Directory->Setting. 2. In the Se arch Source List In Dialing block, select the desired list from the Disabled column and then click .
User Guide SIP-T22P/SIP-T22 IP Phone The contacts in the enabled search source lists whose name or phone number matches the characters entered will appear on the LCD screen. You can press or to scroll to the desired contact and then place a call to the contact. You can manage your phone’s local directory via phone or web user interface. But you can only import or export the contact list via web user interface. To import an XML file of contact list via web user interface: 1.
Customizing Your Phone 2. Click Browse to locate a contact list file (file format must be *.csv) from your local system. 3. (Optional.) Check the Show Title checkbox. It will prevent importing the title of the contact information which is located in the first line of the CSV file. 4. Click Import CSV to import the contact list. 5. (Optional.) Mark the O n radio box in the De lete Old Contacts field. It will delete all existing contacts while importing the contact list. 6. (Optional.
User Guide SIP-T22P/SIP-T22 IP Phone To add a contact to the blacklist manually: 1. Press Me nu->Directory->Blacklist. 2. Press the A dd soft key. 3. Enter the name and the office, mobile or other numbers in the corresponding fields. 4. Press or , or the Switch soft key to select the desired account from the A ccount field. If A ut o is selected, the phone will use the first available account when placing calls to the contact from the blacklist. 5.
Customizing Your Phone 4. Press the O ption soft key and then select A dd to Blacklist from the prompt list. The LCD screen prompts "Move selected to blacklist?". 5. Press the O K soft key to confirm the setting. For operating instructions on adding, editing, deleting, placing calls to and/or searching for contacts in the blacklist, refer to the operating instructions of Local Directory on page 29. You can access your corporate directory through your phone.
User Guide SIP-T22P/SIP-T22 IP Phone To access your corporate directory v ia phone user interface: 1. Press Me nu->Directory->Remote P hone Book. If Remote Phone Book is added to the directory, press Dir->Remote Phone Book to enter remote phone book. 2. Press or to select the desired remote group, and then press the Enter soft key. The phone connects to load the corporate directory, and then the corporate contact list appears on the LCD screen. 3.
Customizing Your Phone 3. Select the desired contact in the corporate directory. 4. Press the Se nd soft key. In addition, you can enable the phone to present the caller identify stored in the corporate directory when receiving a call. To e nable the presentation of caller identify stored in remote phone book v ia web user interface: 1. Click on Directory->Remote Phone Book. 2. Select Enabled from the pull-down list of Se arch Remote Phonebook Name. 3.
User Guide SIP-T22P/SIP-T22 IP Phone 2. Press or , or the Switch soft key to select Enable from the His tory Record field. 3. Press the Save soft key to accept the change or the Back soft key to cancel. To v iew the call history: 1. Press the History soft key. The LCD screen displays A ll Calls list. 2. Press or to switch between A ll Calls, P laced Calls, Re ceived Calls, Missed Calls and F orwarded Calls. 3. Press or to select the desired entry. 4.
Customizing Your Phone Calls and F orwarded Calls. 3. Press or to select the desired entry. 4. Press the De lete soft key. To delete all entries from the call history list: 1. Press the History soft key. 2. Press or to switch between A ll Calls, Placed Calls, Re ceived Calls, Missed Calls and F orwarded Calls. 3. Press the O ption soft key, and then select De l All from the prompt list. 4. Press the O K soft key. The LCD screen prompts "Delete all records?". 5.
User Guide SIP-T22P/SIP-T22 IP Phone Not e 3. Click Browse to select the logo file from your local system. 4. Click Upload to upload the file. 5. Click Conf irm to accept the change. The logo file format must be *.dob, contact your system administrator for more information. A custom logo can be uploaded via web user interface only. Physically connect your headset and activate the headset mode for use. For more information on physically connecting a headset, refer to Phone Installation on page 10.
Customizing Your Phone 2. Select Enabled from the pull-down list of He adset Prior. 3. Click Conf irm to accept the change. To activate the headset mode: Not e 1. Physically connect the headset. 2. Press to activate the headset mode. If headset prior is enabled, the headset mode will not be deactivated until you press the H EADSET key again. Headset prior is configurable via web user interface only. You can use two headsets when enabling dual headset.
User Guide SIP-T22P/SIP-T22 IP Phone 2. Select Enabled from the pull-down list of Dual-Headset. 3. Click Conf irm to accept the change. Not e Dual headset is configurable via web user interface only. Two types of DSS keys: Line Keys and Programmable Keys. The details will be introduced in the following. The SIP-T22P/SIP-T22 IP phone supports 3 line keys. You can assign predefined functionalities to the line keys to have quick access to features such as call return and voice mail.
Customizing Your Phone 6. (Optional.) Enter the corresponding value in the Value field. 7. (Optional.) Enter the corresponding value in the Ex tension field. 8. Press the Save soft key to accept the change or the Back soft key to cancel. Line key is configurable via web user interface at the path DSSKey->Line Key. Not e When the phone is idle, you can also long pre ss the line key to confi gure i t directly on the phone.
User Guide SIP-T22P/SIP-T22 IP Phone Value (the number you want to dial out) Us age: Press the DSS key to dial out the number specified in the Value field, using the account selected from the A ccount ID field. Voice Mail You can use this key feature to connect voice mail quickly. For more information, refer to Voice Mail on page 113.
Customizing Your Phone Usage: Press the DSS key during an active call to send the key sequence specified in the Value field. Not e DTMF sequence only contains "0-9", "*", "#" and "A-D". P refix You can use this key feature to add a specified prefix number before the dialed number.
User Guide SIP-T22P/SIP-T22 IP Phone Us age: Press the DSS key to access the XML browser specified in the Value field. L DAP You can use this key feature to access the LDAP search interface quickly. De pendencies: Type (Key Event) Ke y Type (LDAP) Us age: 1. Press the DSS key to access the LDAP search interface. 2. Enter a few continuous characters of the contact name or continuous numbers of the contact phone number using the keypad.
Customizing Your Phone mode on DSS key when there is an active call on the phone . De pendencies: Type (Key Event) Ke y Type (Tran) Value (the number you want to transfer to) Us age: When the transfer mode on DSS key is Blind Transfer, press the DSS key to complete the blind transfer to the number specified in the Value field.
User Guide SIP-T22P/SIP-T22 IP Phone 2. Not e Activate or deactivate DND for one or all accounts. When DND is activated, the incoming calls will be rejected automatically. SMS You can use this key feature to quick access text message. For more information, refer to Short Message Service (SMS) on page 111. De pendencies: Type (Key Event) Ke y Type (SMS) Us age: Press the DSS key when the phone is idle to access text message.
Customizing Your Phone De pendencies: Type (Keypad Lock) Us age: Press the DSS key to immediately lock the keypad of your phone instead of long pressing . Directory You can use this key feature to easily access frequently used lists. For more information, refer to Directory on page 28. De pendencies: Type (Dir) Us age: Press the DSS key to immediately access to frequently used lists. Not e The DSS key performs the same function as the Dir soft key when the phone is idle.
User Guide SIP-T22P/SIP-T22 IP Phone You can register one or multiple accounts on the SIP-T22P/SIP-T22 IP phone. You can also configure each line key to associate with an account or configure multiple line keys to associate with an account. To register an account via phone user interface: 1. Press Me nu->Settings->Advanced Settings (password: admin) ->A ccounts. 2. Select the desired account and then press the Enter soft key. 3. Select Enable from the A ct ivation field. 4.
Customizing Your Phone Dial plan is a string of characters that governs the way your SIP-T22P/SIP-T22 IP phone processes the inputs received from your phone keypad. The SIP-T22P/SIP-T22 IP phone supports the following dial plan features: Replace Rule Dial-now Area Code Block Out The basic expression syntax you need to know: The dot ”.” can be used as a placeholder or multiple placeholders for any . character. Example: “12.” would match “123 ”, “123 4”, “123 45”, "12abc", etc.
User Guide SIP-T22P/SIP-T22 IP Phone 2. Enter the string (e.g., 1) in the P refix field. 3. Enter the string (e.g., 1234) in the Re place field. 4. Enter the desired line ID in the A ccount field or leave it blank. 5. Click A dd to add the replace rule. When you enter the number “1” using the keypad and then press the Se nd soft key, the phone will dial out “1234” instead. Not e The valid values of Account field can be one or more digits among 1, 2 and 3. Each digit must be separated by a comma.
Customizing Your Phone You can configure one or more dial-now rules (up to 100) on your phone. When the dialed out number matches the dial-now string, the number will be dialed out automatically. For example, a dial-now rule is configured as “2xx”, then any entered three-digit string beginning with 2 will be dialed out automatically on the phone. To add a dial-now rule via web user interface: 1. Click on Se t tings->Dial Plan->Dial-now. 2. Enter the desired value (e.g., 1234) in the Rule field. 3.
User Guide SIP-T22P/SIP-T22 IP Phone 2. Enter the time within 1-14 (in seconds) in the Time-Out for Dial-Now Rule field. 3. Click Conf irm to accept the change. Not e Delay time for dial-now rule is configurable via web user interface only. Area codes are also known as Numbering Plan Areas (NPAs). They usually indicate geographical areas in a count ry. This feature is necessary only when dialing the number outside the code area.
Customizing Your Phone 3. Enter the desired line ID in the A ccount field or leave it blank. For more information on the valid values of A ccount field, refer to Replace Rule on page 57. 4. Not e Click Conf irm to accept the change. The default values of minimum and maximum length are 1 and 15 respectively. Area code is configurable via web user interface only. You can block specific numbers from being dialed on your phone.
User Guide SIP-T22P/SIP-T22 IP Phone 3. Enter the desired line ID in the A ccount field or leave it blank. For more information on the valid values of A ccount field, refer to Replace Rule on page 57. 4. Not e Click Conf irm to add the block out number. Block out number is configurable via web user interface only.
Customizing Your Phone 2. Enter the emergency number in the Emergency field. For multiple numbers, enter a comma between every two emergency numbers. The default emergency numbers are 112, 911 and 110. 3. Not e Click Conf irm to accept the change. Emergency number is configurable via web user interface only. You can enable live dialpad on the SIP-T22P/SIP-T22 IP phone, which enables the IP phone to automatically dial out phone numbers without pressing any other key.
User Guide SIP-T22P/SIP-T22 IP Phone 3. Enter the desired delay time in the Int er Digit Time (1~14s) field. The default delay time is 4s. 4. Not e Click Conf irm to accept the change. Live dialpad is configurable via web user interface only. You can dial a hotline number immediately upon lifting the handset, pressing the Speakerphone key or pressing a line key. You can also configure a delay, where the phone will dial out the hotline number automatically after the specified period of time.
Basic Call Features The SIP-T22P/SIP-T22 IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call. This chapter provides basic operating instructions for the SIP-T22P/SIP-T22 IP phone.
User Guide SIP-T22P/SIP-T22 IP Phone Using the speakerphone Using the headset You can also dial the number first, and then choose the way you want to speak to the other party. You can also search and dial a contact from call history, local directory or remote phone book. For more information, refer to Contact Management on page 28 and Call History Management on page 43.
Basic Call Features To place a call using t he headset: Do one of the following: - With the optional headset connected, press to activate the headset mode. Press the line key to obtain a dial tone. Enter the desired number using the keypad. Press - , , or the Se nd soft key. With the optional headset connected, press to activate the headset mode. Enter the desired number using the keypad. Press Not e , , or the Se nd soft key.
User Guide SIP-T22P/SIP-T22 IP Phone A nswering When Not in Another Call Call duration and destination will always appear on the LCD screen for the active call. To answer a call using the handset: 1. Pick up the handset. To answer a call using the hands-free speakerphone mode: Do one of the following: - Press . - With the handset on-hook and headset mode deactivated, press the A nswer soft key.
Basic Call Features If you are using the speakerphone, press Not e or the Cancel soft key. To end a call pl aced on hold, yo u can press the Can cel soft key to end the call directly, or press the Re sume soft key to resume the call before ending it. To redial the last dialed number from your phone: 1. Press twice. A call to your last dialed number is attempted. To redial a previously dialed number from your phone: 1. Press 2. Press press when the phone is idle.
User Guide SIP-T22P/SIP-T22 IP Phone 3. Not e Click Conf irm to accept the change. Recent call in dialing is configurable via web user interface only. To v iew placed calls list when the phone is in the pre-dialing screen: 1. Pick up the handset, press the speakerphone or press the line key. The LCD screen displays the placed calls list. You can use auto answer to automatically answer an incoming call on a line. Auto answer is configurable on a per-line basis.
Basic Call Features Auto answer is configurable via web user interface at the path A ccount->Basic. Not e Auto answer is only applicable when there is no other call in progress on the phone . You can enable auto redial to redial the phone number automatically when the called party is busy. You can also configure the times settings for auto redial and the time to wait between redial attempts. To configure auto redial via phone user interface: 1. Press Me nu->Features->Auto Redial. 2. Press 3.
User Guide SIP-T22P/SIP-T22 IP Phone 1. Press the O K soft key to activate auto redial. The following prompt will appear on the LCD screen of the phone: 2. Wait for a period of time or press the O K soft key to redial the phone number. The phone will retry as many times as configured until the called party is idle. You can use call completion to notify the caller who failed to reach a desired callee when the callee becomes available to receive a call.
Basic Call Features activated. When the called party becomes idle, the following prompt appears on the LCD screen of the phone: 2. Not e Press the O K soft key to redial the number. Call completion is not available on all servers. For more information, contact your system administrator. You can press a call return key to place a call back to the last incoming call. To configure a call return key via phone user interface: 1. Press Me nu->Features->DSS Keys. 2. Select a desired DSS key. 3.
User Guide SIP-T22P/SIP-T22 IP Phone The LCD screen indicates that the call is on mute. To un-mute a call: 1. Press again to un-mute the call. You can place an active call on hold. Only one active call can be in progress at any time. Other calls can be made and received while placing the original call on hold. When you place a call on hold, your IP PBX may play music on hold to the other party while waiting. To place a call on hold: 1. Press the Hold soft key during a call.
Basic Call Features is the second call out of three calls. If multiple calls are placed on hold on more than one line key, you can view call details by pressing the corresponding line key, and then press the Re s ume soft key to retrieve the call. You can use DND to reject incoming calls automatically on the phone. Callers will receive a busy message. You can enable/disable DND for the phone system, or you can customize DND for each or all accounts.
User Guide SIP-T22P/SIP-T22 IP Phone To activate DND in phone mode: 1. Press the DND soft key when the phone is idle. The icon on the idle screen indicates that DND is enabled. Incoming calls will be rejected automatically and "n Ne w Missed Call(s)" ("n" indicates the number of the missed calls) will appear on the LCD screen. To activate DND in custom mode for a specific account: 1. Press the DND soft key when the phone is idle. The LCD screen displays a list of the accounts on the phone. 2.
Basic Call Features The LCD screen displays a list of the accounts on the phone. 2. Press the A ll On soft key to activate DND for all accounts. 3. Press the Save soft key to accept the change. The icon appears on the idle screen and all line icons change to . Incoming calls will be rejected automatically and "n Ne w Missed Call(s)" ("n" indicates the number of the missed calls) will prompt on the LCD screen. Not e The prompt message displays only if Missed Call Log for the line is enabled.
User Guide SIP-T22P/SIP-T22 IP Phone 3. Enter the numbers in the DND Authorized Numbers field. For multiple numbers, enter a comma between every two numbers. 4. Click Conf irm to accept the change. When DND is enabled on the phone, the phone can still receive incoming calls from the numbers specified in the DND A uthorized Numbers field. Not e DND authorized number is configurable via web user interface only.
Basic Call Features forward for each or all accounts. Two call forward modes: P hone (default): Call forward is effective for the phone system. Custom: Call forward can be configured for each or all accounts. To configure the call forward mode via web user interface: Not e 1. Click on F e atures->Forward & DND. 2. In the F orward block, mark the desired radio box in the Mode field. 3. Click Conf irm to accept the change. Call forward mode is configurable via web user interface only.
User Guide SIP-T22P/SIP-T22 IP Phone 3. Depending on your selection: a.) If you select A lways Forward: 1) Press or , or the Switch soft key to select Enable from the A lways field. 2) Enter the destination number you want to forward incoming calls to in the F orward To field. 3) (Optional.) Enter the always forward on code and off code respectively in the O n Code and O f f Code field. b.) If you select Bus y Forward: 1) Press or , or the Switch soft key to select Enable from the Busy field.
Basic Call Features before forwarding from the A f ter Ring Time field. The default ring time is 12 seconds. 4) (Optional.) Enter the no answer forward on code and off code respectively in the O n Code and O ff Code field. 4. Press the Save soft key to accept the change or the Back soft key to cancel. The icon on the LCD screen indicates call forward is enabled. To e nable call forward in custom mode: 1. Press Me nu->Features->Call Forward. 2.
User Guide SIP-T22P/SIP-T22 IP Phone b.) If you select Bus y Forward, you can enable it for a specific account. 1) Press or , or the Switch soft key to select Enable from the Busy field. 2) Enter the destination number you want to forward incoming calls to when the phone is busy in the F orward To field. 3) (Optional.) Enter the busy forward on code and off code respectively in the O n Code and O ff Code field. You can also enable busy forward for all accounts.
Basic Call Features 4) (Optional.) Enter the no answer forward on code and off code respectively in the O n Code and O ff Code field. You can also enable no answer forward for all accounts. After no answer forward was enabled for a specific account, do the following: 1) Press or to select the No A nswer field. 2) Press the A ll Lines soft key. The LCD screen prompts “Copy to All Lines?”. 3) 5. Press the OK soft key to accept the change or the Cancel soft key to cancel.
User Guide SIP-T22P/SIP-T22 IP Phone Press the Save soft key to accept the change. To disable call forward in custom mode for a specific account: 1. Press Me nu->Features->Call Forward or press when the phone is idle. 2. Press or to select the desired account, then press the Enter soft key. 3. Press or to select the desired forwarding type, then press the Enter soft key. 4. Press , or the Switch soft key to select Dis able to disable the call forward. 5.
Basic Call Features 2. Do one of the following: - Enter the number you want to transfer the call to. - Press the Dir soft key, and then select L ocal Directory. Select the desired group, and search for the contact (Directory should be configured in advance. Refer to Directory on page 28 for more information.). - Press the Dir soft key, and then select History. Select the desired list and use or to select the entry (Directory should be configured in advance.
User Guide SIP-T22P/SIP-T22 IP Phone You can enable or disable call waiting on the phone. If call waiting is enabled, you can receive another call when there is an active call on the phone. Otherwise, another incoming call is automatically rejected by the phone with a busy message when there is an active call on the phone. You can also enable or disable the phone to play a warning tone when receiving another call. To configure call waiting via phone user interface: 1. Press Me nu->Features->Call Waiting.
Basic Call Features To s et up a local conference call: 1. Place a call to the first party. 2. When the first party answers the call, press the Conf soft key to place a new call. The active call is placed on hold. 3. Enter the number of the second party and press , , or the Se nd soft key. 4. When the second party answers the call, you can consult with him or her before adding to the conference. 5. Press the Conf soft key again to join all parties in the conference.
User Guide SIP-T22P/SIP-T22 IP Phone 3. Click on A dv anced. 4. Select Ne t work Conference from the pull-down list of Conference Type. 5. Enter the conference URI (e.g., conference@example.com) in the Conference URI field. 6. Click Conf irm to accept the change. To s et up a network conference call: 1. Place a call to the first party. 2. Press the Conf soft key to place a new call. The active call is placed on hold. 3.
Basic Call Features You can use call park to place a call on hold, and then retrieve the call from another phone in the system (for example, a phone in another office or conference room). You can park an active call by pressing the call park key on the phone. If the call is parked successfully, the response is either a voice prompt confirming that the call was parked, or a visible prompt on the LCD screen. Not e Call park is not available on all servers.
User Guide SIP-T22P/SIP-T22 IP Phone You can use call pickup to answer someone else’s incoming call on the phone. The SIP-T22P/SIP-T22 IP phone supports directed call pickup and group call pickup. Directed call pickup is used for picking up a call that is ringing at a specific phone number. Group call pickup is used for picking up a call that is ringing at any phone number in the group. The pickup group should be predefined, contact your system administrator for more information.
Basic Call Features 2. Enter the directed call pickup code in the Directed Call Pickup Code field. 3. Click Conf irm to accept the change. To configure the directed call pickup code on a per-line basis v ia web user interface: 1. Click on A ccount. 2. Select the desired account from the pull-down list of A ccount. 3. Click on A dv anced. 4. Enter the directed call pickup code in the Directed Call Pickup Code field. 5. Click Conf irm to accept the change.
User Guide SIP-T22P/SIP-T22 IP Phone To pick up a call directly: 1. Pick up the handset. The D P ickup soft key appears on the LCD screen. 2. Press the DP ickup soft key on your phone when a phone receives an incoming call. 3. Enter the phone number which receives an incoming call. 4. Press the DP ickup soft key again. The call is answered on your phone. You can also configure a DSS key as directed pickup key via phone user interface or web user interface.
Basic Call Features 2. Enter the group call pickup code in the G roup Call Pickup Code field. 3. Click Conf irm to accept the change. To configure the group call pickup code on a per-line basis via web user interface: 1. Click on A ccount. 2. Select the desired account from the pull-down list of A ccount. 3. Click on A dv anced. 4. Enter the group call pickup code in the G roup Call Pickup Code field. 5. Click Conf irm to accept the change.
User Guide SIP-T22P/SIP-T22 IP Phone To pick up a call in the group: 1. Pick up the handset. The G P ickup soft key appears on the LCD screen. 2. Press the G P ickup soft key on your phone when a phone in the group receives an incoming call. The call is answered on your phone. You can also configure a DSS key as a group pickup key via phone user interface or web user interface. You can pick up a call by pressing the group pickup key directly.
Basic Call Features 3. Press or 4. (Optional.) Press to select Enable from the Se nd Anonymous field. or to select the desired value from the A nonymous Code field. 5. (Optional.) Enter the anonymous call on code and off code respectively in the Call O n Code and Call Off Code field. 6. Press the Save soft key to accept the change or the Back soft key to cancel. Anonymous call is configurable via web user interface at the path A ccount->Basic. To place an anonymous call: 1.
User Guide SIP-T22P/SIP-T22 IP Phone 4. Press or , or the Switch soft key to select Enable from the A non Rejection field. 5. (Optional.) Enter the anonymous call rejection on code and off code respectively in the Re ject On Code and Re ject Off Code field. 6. Press the Save soft key to accept the change or the Back soft key to cancel. Anonymous call rejection is configurable via web user interface at the path A ccount->Basic.
Advanced Phone Features This chapter provides operating instructions for the advanced features of the SIP-T22P/SIP-T22 IP phone. Topics include: Busy Lamp Field (BLF) Call Recording Hot Desking Intercom Multicast Paging Music on Hold Automatic Call Distribution (ACD) Messages If you require additional information or assistance with your new phone, cont act your system administrator. You can use BLF to monitor a specific line for status changes on the phone.
User Guide SIP-T22P/SIP-T22 IP Phone 4. Press or , or the Switch soft key to select the desired account from the A ccount ID field. 5. Enter the phone number or extension you want to monitor in the Value field. 6. (Optional.) Enter the pickup code in the Ex tension field. 7. Press the Save soft key to accept the change or the Back soft key to cancel. BLF key is configurable via web user interface at the path DSSKey->Line Key. You can enable audio alert for BLF pickup on the phone.
Advanced Phone Features In the following figure, the LCD screen shows an incoming call from 1002 on the monitored line. Not e If your phone is locked and the type of the keypad lock is configured as Fun ction Keys or Al l Keys, you cannot use the Pi ckup, S end, N ewCall and Can cel soft keys until unlocked. When there is an active call on the IP phone, you can transfer the active call to the monitored phone number directly by pressing the BLF key.
User Guide SIP-T22P/SIP-T22 IP Phone 4. Press or , or the Switch soft key to select Re cord from the Ke y Type field. 5. Press the Save soft key to accept the change or the Back soft key to cancel. To configure a URL record key via phone user interface: 1. Press Me nu->Features->DSS Keys. 2. Select the desired DSS key. 3. Press 4. Enter the URL (e.g., http://10.1.2.224/phonerecording.cgi) in the Value field. 5. Press the Save soft key to accept the change or the Back soft key to cancel.
Advanced Phone Features 2. Press the record or URL record key again to stop recording. The recording icon disappears from the LCD screen and the record or URL record key LED goes out.
User Guide SIP-T22P/SIP-T22 IP Phone 4. Press or , or the Switch soft key to select Hot Desking from the Ke y Type field. 5. Press the Save soft key to accept the change or the Back soft key to cancel. Hot desking key is configurable via web user interface at the path DSSKey->Line Key. To use hot desking: 1. Press the hot desking key when the phone is idle. The LCD screen prompts “Clear all account config?”. 2.
Advanced Phone Features Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary. You can press the intercom key to automatically connect with a remote extension for outgoing intercom calls, and the remote extension will automatically answer the incoming intercom calls. Not e Intercom is not available on all servers. Contact your system administrator for more information. To configure an intercom key via phone user interface: 1.
User Guide SIP-T22P/SIP-T22 IP Phone phone to automatically answer an incoming intercom call while there is already an active call on the phone, the active call is placed on hold. Intercom features you need to know: Int ercom Feature Accept Intercom Intercom Mute Intercom Tone De s cript ion Enable or disable the IP phone to automatically answer an incoming intercom call. Enable or disable the microphone on the IP phone for intercom calls.
Advanced Phone Features Mute is disabled, the microphone works for intercom calls. Intercom Mute is disabled by default. Int ercom Tone You can enable or disable the phone to play a warning tone when receiving an intercom call. If Intercom Tone is enabled, the phone plays a warning tone before answering the intercom call. If Intercom Tone is disabled, the phone automatically answers the intercom call without warning. Intercom Tone is enabled by default.
User Guide SIP-T22P/SIP-T22 IP Phone The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255. 6. Press the Save soft key to accept the change or the Back soft key to cancel. Multicast paging key is configurable via web user interface at the path D SSKey->Line Ke y. You can also configure the phone to use a default codec for sending multicast RTP stream via web interface. To configure a default codec for multicast paging via web user interface: 1.
Advanced Phone Features involved. The multicast paging key LED illuminates solid green. The following figure shows a multicast RTP session on the phone: 2. Press the Hold soft key to place the current multicast RTP session on hold. 3. Press the Cancel soft key to cancel the multicast RTP session. Not e Multicast RTP is one way only from sender to the multicast address(es) (receiver). For outgoing RTP multicasts, all other existing calls on the phone will be placed on hold.
User Guide SIP-T22P/SIP-T22 IP Phone To configure multicast listening addresses via web user interface: 1. Click on Directory->Multicast IP. 2. Select the desired value from the pull-down list of Paging Barge. 3. Select the desired value from the pull-down list of Paging Priority A ctive. 4. Enter the multicast IP address(es) and port number (e.g., 224.5.6.20:10008) which the phone listens for incoming RTP multicast in the L istening Address field. The valid multicast IP addresses range from 224.0.
Advanced Phone Features To configure music on hold server via web user interface: 1. Click on A ccount. 2. Select the desired account from the pull-down list of A ccount. 3. Click on A dv anced. 4. Enter the SIP URI (e.g., sip:moh@sip.com) in the Music Server URI field. 5. Click Conf irm to accept the change. When you have placed a call on hold, the held party can hear the music. Not e All involved parties cannot use encrypted RTP (SRTP).
User Guide SIP-T22P/SIP-T22 IP Phone To configure an ACD key via phone user interface: 1. Press Me nu->Features->DSS Keys. 2. Select the desired DSS key. 3. Press 4. Press the Save soft key to accept the change or the Back soft key to cancel. or , or the Switch soft key to select A CD from the Ty pe field. ACD key is configurable via web user interface at the path DSSKey->Line Key. To log into the ACD system: 1. Press the ACD key when the phone is idle.
Advanced Phone Features You can send and receive text messages using the SIP-T22P/SIP-T22 IP phone. New text messages can be indicated both acoustically and visually. When receiving a new text message, the phone will play a warning tone, and the LCD screen will prompt receiving new text messages with the number of waiting messages (example: 1 New Text Message(s)) and a flashing icon. You can store text messages in your phone’s Inbox, Sentbox, Outbox or Draftbox.
User Guide SIP-T22P/SIP-T22 IP Phone mode. 3. Press the Se nd soft key after completing the content. 4. (Optional.) Press or , or the Switch soft key to select the desired account from the F rom field. 5. Enter the number you want to send the message to in the To field. 6. Press the Se nd soft key to send the message or the Back soft key to cancel. Sending a text message is configurable via web user interface at the path F e atures>SMS. To reply a text message: 1.
Advanced Phone Features 3. Select De lete to delete the desired message. The LCD screen prompts “Delete Message?”. 4. Press the O K soft key to delete this message or the Cancel soft key to cancel. You can also delete all text messages by pressing the De l ete soft key and then select De l All. For more information, refer to the above steps. Not e You can also delete a specific message after retrieving by pressing the De l ete soft key.
User Guide SIP-T22P/SIP-T22 IP Phone To configure voice mail access codes via phone user interface: 1. Press Me nu->Messages->Voice Mail->Set Voice Mail. 2. Press or to select the account which you want to set, press the 1 2 3 soft key to select the proper input mode and then enter the voice mail access code. 3. Not e Press the Save soft key to accept the change or the Back soft key to cancel. Voice mail access code must be predefined on the system server.
Advanced Phone Features will be indicated in three ways: a warning tone, a prompt message (including a voice mail icon) on the LCD screen, and the MESSAGE key LED illuminates solid green. This will be cleared when you retrieve all voice mails or delete them. The MWI service is unsolicited for some servers, so the SIP-T22P/SIP-T22 IP phone only handles the MWI messages sent from the server.
User Guide SIP-T22P/SIP-T22 IP Phone 5. Enter the period time in the MW I Subscription Period (Seconds) field. 6. Click Conf irm to accept the change. To e nable Subscribe MWI to Voice Mail via web user interface: 116 1. Click on A ccount. 2. Select the desired account from the pull-down list of A ccount. 3. Click on A dv anced. 4. Select Enabled from the pull-down list of Subscribe MWI To Voice Mail. 5. Enter the desired voice mail number in the Voice Mail field.
Advanced Phone Features 6. Click Conf irm to accept the change. The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI to Voice Mail. Not e MWI subscription is configurable via web user interface only.
User Guide SIP-T22P/SIP-T22 IP Phone 118
Troubleshooting This chapter provides general troubleshooting information t o help to solve the problems you might encounter when using your SIP-T22P/SIP-T22 IP phone. If you require additional information or assistance with your new phone, contact your system administrator. W hy is t he LCD screen blank? Ensure that the phone is properly plugged into a functional AC outlet. Ensure that the phone is plugged into a socket controlled by a switch that is on.
User Guide SIP-T22P/SIP-T22 IP Phone How t o obtain the MAC address of a phone when the phone is not powered on? Three ways you can obtain the MAC address of a phone: You can ask your supplier for shipping information sheet which includes MAC addresses according to the corresponding PO (Purchase Order). You can find the MAC address in the label of carton box. You can also find the MAC address from the phone’s bar code on the back of the phone.
Troubleshooting Activation/Deactivation on page 46. Check that the headset volume is adjusted to an appropriate level. Refer to Volume on page 25. W hat will happen if I connect both PoE cable and power adapter? Which has t he priority? The phones manufactured before February 2010 use the power adapter preferentially, otherwise the phones use PoE preferentially. W hat is the difference between user name, register name and display name? Both user name and register name are defined by the server.
User Guide SIP-T22P/SIP-T22 IP Phone 3. Enter the desired time (in seconds) in the P lay Hold Tone Delay field. 4. Click Conf irm to accept the change. W hy can’t I send a SMS to any other phone? SMS depends on support from a SIP server. Contact your system administrator for more information. How t o change the user password? To change the user password via web user interface: 122 1. Click on Se curity->Password. 2. Select us er from the pull-down list of Us er Type. 3.
Troubleshooting 4. Not e Click Conf irm to accept the change. If logging in the web user interface of the phone with the user credential, you need to enter the current user password in the O l d Password field. User password is configurable via web user interface only. How t o make a call using SRTP? You can enable SRTP to encrypt the audio stream(s) of phone calls. The parties participating in the call should enable SRTP. You can enable SRTP on a per-line basis.
User Guide SIP-T22P/SIP-T22 IP Phone How t o reboot the phone? To reboot the phone via web user interface: Not e 1. Click on Se t tings->Upgrade. 2. Click Re boot to reboot the phone. Any reboot of the phone may take a few minutes. How t o export PCAP trace? We may need you to provide a PCAP trace to help analyze your problem. To e xport a PCAP trace via web user interface: 124 1. Click on Se t tings->Configuration. 2. Click St art to begin recording signal traffic. 3.
Troubleshooting 5. Click Ex port to open file download window, and then save the file to your local system. How t o export system log? We may need you to provide a system log to help analyze your problem. To e xport a system log via web user interface: 1. Click on Se t tings->Configuration. 2. Select 6 from the pull-down list of Sy s tem Log Level. 3. Click Conf irm to accept the change. The web user interface prompts “Do you want to restart your machine?”.
User Guide SIP-T22P/SIP-T22 IP Phone You can also export the system log to a syslog server. Contact your system administrator for more information. Not e It is recommended you reset the system log level to 3 after you have the syslog file provided. How t o export/import phone configurations? We may need you to provide the phone configurations to help analyze your problem. In some instance, you may need to import configurations to the phone. To e xport the phone configurations via web user interface: 1.
Troubleshooting 2. Click Browse to locate the firmware from your local system. 3. Click Upgrade to upgrade the firmware. The web user interface prompts “Firmware of the SIP Phone will be updated. It will take 5 minutes to complete. Please don't power off!”. 4. Click O K to confirm upgrading. How t o reset t he phone? Reset the phone when other troubleshooting suggestions do not correct the problem. You need to note that all customized settings will be overwritten after resetting.
User Guide SIP-T22P/SIP-T22 IP Phone 3. Press the O K soft key. The LCD screen prompts “Resetting…Please Wait!”. The LCD screen prompts “Initializing Please wait…”. The phone will be reset to factory sucessfully after startup. Not e 128 Reset of your phone may take a few minutes. Do not power off until the phone starts up successfully.
Regulatory Notices Contact your Yealink Authorized Reseller for information about service agreements applicable to your product.
User Guide SIP-T22P/SIP-T22 IP Phone Please place no heavy objects on the device in case of damage and deformation caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat dissipation. Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials. Keep the device away from any heat source or bare fire, such as a candle or an electric heater.
Appendix A-Time Zones Time Zone −11:00 −10:00 −10:00 −09:00 −08:00 −08:00 −08:00 −07:00 −07:00 −07:00 −07:00 −06:00 −06:00 −06:00 −06:00 −05:00 −05:00 −05:00 −05:00 −04:30 −04:00 −04:00 −04:00 −04:00 −04:00 −04:00 −03:30 −03:00 −03:00 −03:00 −03:00 −02:00 −01:00 0 0 0 0 0 0 0 0 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 Time Zone Name Samoa United States-Hawaii-Aleutian United States-Alaska-Aleutian United States-Alaska Time Canada(Vancouver, Whitehorse) Mexico(Tijuana, Mexicali
User Guide SIP-T22P/SIP-T22 IP Phone Time Zone +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +03:00 +03:00 +03:00 +03:30 +04:00 +04:00 +04:00 +04:00 +04:00 +04:30 +05:00 +05:00 +05:00 +05:00 +05:30 +06:00 +06:00 +07:00 +07:00 +08:00 +08:00 +08:00 +09:00 +09:00 +09:30 +09:30 +10:00 +10:00 +10:00 +10:00 +10:30 +11:00 +12:00 +12:45 +13:00 132 Time Zone Name Germany(Berlin) Hungary(Budapest) Italy(Rome) Luxem
Index A About This Guide v Account Management 56 Account Registration 56 Adding Contacts 32 Adding Groups 30 Administrator password 21 Anonymous Call 94 Anonymous Call Rejection 95 Answering Calls 67 Area Code 60 Attaching Stand 10 Audio Settings 25 Auto Answer 70 Auto Redial 71 Automatic Call Distribution (ACD) 75 E Editing Contacts 34 Editing Groups 30 Emergency Number 62 Ending Calls 68 G 109 General Settings 17 Getting Started 9 H B Backlight 17 Basic Network Settings Blacklist 39 Block Out 61 Bus
User Guide SIP-T22P/SIP-T22 IP Phone Messages 111 Message Waiting Indicator Multicast Paging 105 Music on Hold 108 W 114 N Network Conference Network Connection No answer Forward 87 10 78 O Outgoing Intercom Calls Overview 1 103 P Packaging Contents 9 Phone Initialization 13 Phone Installation 10 Phone Status 13 Phone User Interface 5 Placing Calls 65 Placing Calls to Contacts 35 Programmable Keys 55 R Receiving RTP Stream 107 Recent Call In Dialing 69 Redialing Numbers 69 Registration 16 Regulatory
