User Manual

Advanced Phone Features
109
You can receive a visual or/and an audio alert (if enabled) on your phone when the
monitored user receives an incoming call. For more information, refer to Busy Lamp Field
(BLF) on page 105.
Note
You can record calls by pressing a record key on the phone. The SIP-T21(P) E2 IP phone
supports record and URL record.
Two ways of call recording:
 Record: The phone sends SIP INFO message containing a specific header “Record:
on/off” to trigger a recording.
 URL Record: The phone sends HTTP URL request to trigger a recording. Contact
your system administrator for the predefined URL.
Note
To configure a record key via phone user interface:
1. Press Menu->Features->DSS Keys.
2. Select the desired DSS key.
3. Press or , or the Switch soft key to select Key Event from the Type field.
Call record is not available on all servers. Contact your system administrator for more
information.
The pickup code is used in the following order of preference:
BLF List code (Account->Advanced)>Directed Call Pickup Code
(Account->Advanced)>Directed Call Pickup Code (Features->Call Pickup). If all of them
are not configured, pressing the BLF List key will directly call the monitored user when
he/she receives an incoming call. For more information about pickup Code, refer to Call
Pickup on page 96.