Specifications

User Guide SIP-T20P IP Phone
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5. Press or to select Private Hold from the Key Type field.
6. Press to accept the change.
You can also configure a private hold key via web user interface at the path
Phone->DSS Keys.
To place the call on private hold:
1. Press the private hold key when there is an active call on the shared line.
Note
To barge in a shared line call:
When there is an active call on the shared line, the user can barge in the active call by
pressing the line key (either a short or long press) on any other phone shares the line.
Do one of the following:
- Press the line key to barge in the active call.
- Long press the line key.
Press to barge in the active call.
For more line key LED instruction, refer to LED Instructions on page 5.
You can record calls by pressing a record key on the SIP-T20P IP phone. There are 2
different ways of configuring call recording and they even work differently:
 Record: the phone sends SIP INFO message containing a specific header to trigger
a recording.
The private held call can be only retrieved by the hold party.
1. Type:
◄ Key Event ►
1. SCA Active:
3606