User Guide

| How to Manage Calls | 42
Function Action
End call
Tap .
Reject call
(Teams version) Tap .
(UC version) Tap .
Silence a call (UC version)
Tap .
Hold call
(Teams version) Tap .
(UC version) Tap > Hold.
Resume call Tap Resume.
Adjust volume
(Teams version) Tap and drag the slider.
(UC version) Tap or .
Mute/un-mute microphone
(Teams version) Tap / .
(UC version) Tap / .
Place a new call during a call
Tap > New call.
Redial
1.
Tap or the user account avatar.
2. Tap Redial.
3. Select a device to redial.
Note: It is only available for Teams version.
Merge Two Calls on WH62/WH63
You can merge two calls into one conference call.
Before you begin
• The base is connected to the PC and phone via USB.
• There is an active softphone call and an active phone call on the base.
Procedure
1. Hold the PC button and Phone button for 2 seconds.
Two calls are merged.
2. To split the conference, hold the PC button or Phone button for 2 seconds.
After splitting the conference, the call corresponding to the button is active, and the other one is placed
on hold.