User Guide

Getting Started
27
phone. For example, when you are busy with urgencies, you can change your status to DND to
avoid being disturbed.
The following table lists the status that the contact can change on the phone:
Icon
Status
Description
Available
The contact is online and available to contact.
Busy
The contact is available but engaged in another
activity. Those activities include:
 In a call
 In a conference
DND
If the contact doesn’t want to be disturbed and DND
is activated, callers will hear a tone indicating that the
contact's phone is busy. The incoming call will be
forwarded to contact's voice mail directly. The
contact can receive calls from the work group only.
Be Right Back
The contact is engaged in another activity and will
return shortly.
Off Work
The contact is not working and not available to
contact.
Away
The contact is probably not available.
This status is displayed for the following reasons:
 The contact's phone has been idle for more
than the idle time period setting—10 minutes by
default.
 The contact's Microsoft Office Outlook calendar
indicates that the contact is out of the office.
 The contact is temporarily unavailable. As soon
as activity is detected on the contact's phone,
the Skype for Business Server automatically
resets the presence status to Available.