User Guide

Troubleshooting
237
5. Click Export to open file download window, and then save the file to your local system.
How to configure the severity level of the log?
If your Skype for Business phone encounters some problems, commonly the global log files are
needed. You can export the global log files to a local system, a syslog server or the Skype for
Business Server. You can also specify the severity level of the global log and module log to be
reported. The default global log and module log are 3.
Log parameters are described below:
Parameter
Description
Configuration Method
Global Log Level
Configure the severity level of the
global logs to be reported to a log
file.
Default: 3
Web User Interface
Max Log File Size
(1-5120KB)
Configure the size of the global log
files.
Default: 5120KB
Note: The Skype for Business phone
will reboot to make the change take
effect.
Web User Interface
Register Log Level
Configure the severity level of the
register logs to be reported to a log
file.
Default: 3
Web User Interface
Subscribe Log
Level
Configure the severity level of the
subscribe logs to be reported to a
log file.
Default: 3
Web User Interface
Call Log Level
Configure the severity level of the
call logs to be reported to a log file.
Default: 3
Web User Interface