User Guide

User Guide for the T48G Skype for Business phone
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To set a ringtone for the team-call via phone user interface:
1. Tap ->Basic->Sounds-> Ring Tones->Team-call.
2. Tap the desired ring tone.
3. Tap to accept the change or tap to cancel.
Response Groups
If you sign into the phone using Onprem account, you can use response groups feature. Current
Online environment does not support this feature.
If your organization has groups of people who answer and manage certain types of calls, such as
for customer service, an internal help desk, or general telephone support for a department, you
can deploy the Response Group application to manage these types of calls. The Response
Group application routes and queues incoming calls to designated persons, who are known as
agents. You can increase the use of telephone support services and reduce the overhead of
running these services by using response groups.