User Guide

Table of Contents
xi
Setting up a Skype Conference in Outlook .......................................................................................... 122
Setting up an Appointment in Outlook ................................................................................................. 123
Setting up a Meeting in Outlook .............................................................................................................. 123
Setting up an Event in Outlook ................................................................................................................. 124
Using the Calendar ......................................................................................................................................... 125
Call Forward .......................................................................................................................................................... 136
Static Forwarding ............................................................................................................................................ 136
Dynamic Forwarding ..................................................................................................................................... 145
Team-Call Group ................................................................................................................................................. 147
Team-Call Ringtone ....................................................................................................................................... 147
Response Groups ................................................................................................................................................ 148
Response Group Ringtone .......................................................................................................................... 149
Shared Line Appearance for Skype for Business .................................................................................... 150
Answering SLA Calls....................................................................................................................................... 150
Placing a SLA Call on Hold .......................................................................................................................... 150
Resuming Held SLA Calls ............................................................................................................................. 150
Boss-Admin Feature ........................................................................................................................................... 150
Assigning/Removing Delegates ................................................................................................................ 151
Viewing the Bosses/Delegates .................................................................................................................. 153
Using the Boss-Admin Feature .................................................................................................................. 154
Boss-Line Ringtone ........................................................................................................................................ 163
Delegates-call Ringtone ............................................................................................................................... 164
Inbound Private Line .......................................................................................................................................... 165
Private Line Tones ........................................................................................................................................... 166
Call Transfer........................................................................................................................................................... 167
Blind Transfer .................................................................................................................................................... 167
Consultative Transfer ..................................................................................................................................... 168
Group Call Pickup ............................................................................................................................................... 169
Skype for Business Conference ..................................................................................................................... 170
Initiating a Skype for Business Conference Call.................................................................................. 170
Viewing the Dial-in Number and Conference ID ............................................................................... 178
Viewing the Conference Participants ...................................................................................................... 178
Managing the Conference Participants ................................................................................................. 179
Call Park .................................................................................................................................................................. 187
Voice Mail .............................................................................................................................................................. 189
Leaving the Voice Mail ................................................................................................................................. 189
Managing the Voice Mail ............................................................................................................................ 190
Multicast Paging .................................................................................................................................................. 193
Sending RTP Stream ...................................................................................................................................... 194
Receiving RTP Stream ................................................................................................................................... 196
Using Multicast Paging ................................................................................................................................. 197
Branch Office Resiliency ................................................................................................................................... 199
Common Area Phone ................................................................. 201
Signing into a Common Area Phone .......................................................................................................... 201
Using a Common Area Phone ....................................................................................................................... 202
Switching to a Skype for Business Account .............................................................................................. 202
Signing Out of a Common Area Phone ..................................................................................................... 203
Better Together over Ethernet .................................................. 205
Getting Started with Better Together over Ethernet ............................................................................. 205
Installing the Yealink Better Together over Ethernet Connector ..................................................... 205
Enabling Better Together over Ethernet .................................................................................................... 211