User's Manual

Problem 4

The voice is played from the PC’s sound card instead of the

USB VoIP Phone when I make/answer a call?

Solution

Execute “Tools->Options->Sound Devices” to open the

window as below:

Set “Audio In” and “Audio Out” to “USB Audio Device”.

Problem 5

Skype is running, but the icon of SkypeMate still show as

(the phone is green and the outside is grey)?

Solution

You have selected the wrong option, go to Skype, execute

choose “Tools-> Options-> Privacy-> “Manage other

programs’ access to Skype”, choose the needed option, click

“Change” button to open the “Manage API Access Control”

windows, and make another selection.

Problem 6

The base station is running, but the phone’s keyboard has

been invalid for many seconds.

Solution

You must register the phone to the base station. See 2.3

Registration Phone to the base station.