User`s manual

85
Appendix J
Troubleshooting
The answering system
does not respond
to internal access
commands.
Make sure your remote access code is correct
(see the installation guide for more details).
If you access the extension mailbox through
a single page call, make sure the extension
number of the extension mailbox is entered
correctly.
The extension mailbox is in use, or the two
intercom paths are in use. Wait for a few
minutes, then try again.
There might be interference on the telephone
line you are using. Press the dial pad keys
firmly when dialing.
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Some messages for
specific extensions were
not recorded.
Check the central (general) mailbox(es) for the
messages.
Check Line Group setting (see page 43 of the
installation guide for directions).
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My phone beeps for no
reason.
If someone is trying to assign your phone’s
extension number to another phone, your
phone sounds a warning beep, and displays IS
ALREADY USED.
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Common cures for
electronic equipment:
If the telephone is not responding normally,
try resetting the phone. Do the following in
the order listed:
Disconnect the power to the telephone
base.
Disconnect the spare battery (if the set has
one).
Wait a few minutes before connecting
power to the telephone base.
Re-install the spare battery (if the set has
one).
Wait for the telephone to synchronize its
connection. This might take up to one
minute.
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