User`s manual

80
Appendix J
Troubleshooting
If any other of your telephones are having the
same problem, the problem is in the wiring
or local service. Contact your local telephone
company (charges may apply).
If you are using the speakerphone, eliminate any
background noise. Noise from a television, radio,
or other appliances might cause the telephone
to not dial out properly. If you cannot eliminate
the background noise, first try muting the
telephone before dialing, or dialing from another
room in your home with less background noise.
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I cannot page or make
intercom calls.
Make sure you dial the extension correctly.
Make sure Line 1 is connected and has the
same phone number on all system phones.
The called telephone might be on an external
call. Wait and try again.
Make sure the Do Not Disturb function is turned
off on the called system telephone (page 15).
Make sure the [INTERCOM] light is off before
make a page or Intercom call. If the light
is on, the system is busy or the intercom is
unavailable. Try again when the intercom light
goes out.
Make sure the telephone line cord connected to
line jack L1/L2 was the one provided with the
telephone.
Check to make sure that each telephone set
has a unique extension number. If the sets
receive AC power at the same time, either at
initial installation or after a power failure, the
extension numbers might be the same. Refer to
the EXTENSION NUMBER section on page 32
of the installation guide.
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I cannot transfer outside
calls.
If you are on a conference call with another
telephone in the same system (page 22), the
call cannot be transferred.
If the called telephone is on an outside call or
intercom call with another system telephone,
the call cannot be transferred.
All extensions must have the same outside
telephone line connected to Line 1.
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