User’s manual 1070 4-Line small business system with caller ID/call waiting and speakerphone 7
Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important product information on pages 69-70 of this user’s manual. Please thoroughly read the user’s manual for all the feature operation and troubleshooting information you need to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. © 2007-2009 Advanced American Telephones. All Rights Reserved.
STOP! Do you receive DSL (digital subscriber line) service for high-speed Internet access through your telephone line(s) from your telephone company? If so, you need to add either DSL splitters and/or microfilters to your installation. See page 9 of the installation guide. For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
User's manual 7 1070 4-Line small business system with caller ID/ call waiting and speakerphone Table of contents Getting started Introduction............................................................................................................................................ 1 Telephone overview........................................................................................................................... 2 Display screen messages...........................................................
Intercom operation Intercom overview ..........................................................................................................................25 Intercom ...............................................................................................................................................26 Make an intercom call with the handset..........................................................................26 Make an intercom call with the speakerphone or headset..........................
Reviewing the call history and returning calls...................................................................54 To review the call history.........................................................................................................54 To return a call (display dial)..................................................................................................54 To delete an entry or all entries...............................................................................................
Getting started Introduction This AT&T Small Business System is expandable to a 16-extension telephone system. The 1070 telephone is compatible with the 1040 and 1080 telephones. For details, see the installation guide. This system is not compatible with any other AT&T 4-line small business telephones, except for the 1040 and 1080 telephones. The 1070 telephone is hearing-aid compatible and can be connected to four incoming telephone lines.
Getting started Telephone overview REMOVE 7 While reviewing the call history, directory or redial stack, press to delete an individual entry. While entering or editing a name or number, press to delete a character. LINE BUTTONS, 1-4 Press to make or answer a call on the desired line (page 9). While on a call, press to release the call privacy feature (page 21). DIR Press to store or display directory entries (page 43). Press again to quit.
Getting started Telephone overview Navigation keys Press to scroll up, down, left or 7 right while in the menu. One-touch keys Press to make an intercom call (page 26) or a one-touch outside call (page 38). ENTER Press until you see the main menu. Once in the menu, press to select an item or save an entry or setting. Press and hold to exit the menu. VOLUME While the telephone is not in use, press to adjust the ringer volume (page 13). During a call, press to adjust the listening volume (page 13).
Getting started Display screen messages LCD contrast SPECIAL OPTIONS LEVEL-4 LCD CONTRAST AC FAIL COVM Your set's display provides important information. You can adjust the screen contrast to one of eight levels to optimize readability in different lighting conditions. 1. Press [ENTER]. 2. Press [ ] or [ ] until you see SPECIAL OPTIONS. Press [ENTER]. 3. Press [ ] or [ ] until you see LCD CONTRAST. 4. Press [ ] or [ ] to select the appropriate screen contrast level (1-8). 5.
Getting started Display screen messages Continued from previous page (EMPTY) The directory or one-touch location is empty. EXT XX RING There is an incoming Centrex call. FULL! The directory is full. INITIALIZING. . The telephone is warming up after having its power connected. INTERCOM FROM XX The telephone is receiving a call from extension XX (XX is the extension number). (LIST EMPTY) The redial memory is empty. LOW BATT There is no spare battery in the telephone or the battery power is low.
Getting started Indicator lights & tones Indicator lights 7 LINE Green: • On when the line is in use. • Flashes slowly when the line is on hold. • Flashes quickly when there is a transferred call on the line, when there is an incoming call, or when there is an incoming auto attendant transferred call on the line. Red: • On when another telephone in the system is using the line. • Flashes slowly when the line is on hold by another telephone in the system.
Getting started Indicator lights & tones Continued from previous page NEW CALL • On when there are unreviewed calls. • Flashes when there are new voice mail messages. The screen displays COVM, with 1, 2, 3, and/or 4 under COVM, depending on which lines have messages waiting. • Flashes when there are new system extension messages. The screen will display DTAD: XX/YY (with XX greater than zero). INTERCOM • On when the telephone is on an intercom call or a paged call.
Getting started Directory card To write names and phone numbers on the directory card, follow the steps below: 1. Remove the clear plastic cover by inserting a small item such as a paper clip into the hole at the lower right corner. 2. Pull out the directory card. 3. Write the information on the directory card. 4. Replace the directory card and then the plastic cover. NOTE: There is a replacement directory card in the telephone package.
Telephone operation Basic phone operation 7 This phone comes programmed to use line 1 (default prime line) for calls when you do not press a line button. (To change the prime line, see Prime line on page 39 of the installation guide.) When you answer a call, the phone automatically selects the ringing line. Lit line indicators The four indicators above the LINE keys will indicate the state of the corresponding phone line.
Telephone operation Basic phone operation Continued from previous page 7 Handset • To make a call: 1. Lift the handset. 2. Dial a number. • To override automatic line selection, press the LINE button for the line you wish to select, then lift the handset. • To answer a call, lift the handset. • To hang up, place the handset on the telephone base. Speakerphone 7 • To make a call: 1. Press and release the desired LINE button or [ SPEAKER]. The SPEAKER light goes on. 2.
Telephone operation Basic phone operation 7 Continued from previous page Headset (purchased separately) You can use this phone hands-free when you install any industry-standard two-band 2.5mm headset or other compatible, electronically isolated headset (see page 17 of the installation guide). Purchase the headset separately. • To make a call: 1. Press [HEADSET] (if a headset is connected to the telephone base). 2. Wait for a dial tone, then dial the number. • To answer a call, press [HEADSET].
Telephone operation Basic phone operation Switching among handset, speakerphone and headset mode To switch from handset to headset or speakerphone, press [HEADSET] or [ SPEAKER], then replace the handset. (In order to use the headset, it must be plugged in.) 7 To switch from speakerphone to handset, lift the handset. (Do not press [ SPEAKER], or the call will be disconnected.
7 Telephone operation Basic phone operation Volume control The volume key controls the level of the incoming voice as well as the ringer volume. Handset/speakerphone/headset volume • While using the handset, press [ VOLUME] on the telephone base to adjust the listening volume (1-5). • While using the speakerphone, press [ VOLUME] on the telephone base to adjust the listening volume (1-8). • While using the headset, press [ VOLUME] on the telephone base to adjust the listening volume (1-5).
Telephone operation Basic phone operation Ringer on/off RINGER ON/OFF ON L1 RINGER Use this feature to control whether there is an audible alert for outside calls on the designated line. 1. Press [ENTER]. 2. Press [ ] or [ ] until you see PHONE SETTINGS. Press [ENTER]. 3. Press [ ] or [ ] until you see RINGER ON/OFF. Press [ENTER]. 4. Press [ ] or [ ] to select the desired line (L1 RINGER, L2 RINGER, L3 RINGER or L4 RINGER). 5. Press [ ] or [ ] to turn the ringer ON or OFF. ON is the default setting. 6.
7 Telephone operation Basic phone operation DO NOT DISTURB Use this feature to silence your telephone. When you activate the Do Not Disturb (DND) function, you will not hear paging tones, voice paging, or incoming call ringing. Instead, the LINE light flashes to signal an incoming call. If you receive an intercom call, the [INTERCOM] light flashes, and the number of the incoming intercom call appears on the display. 1. Press [DO NOT DISTURB] twice to prevent interruptions.
7 Telephone operation Basic phone operation Last number redial Use this feature to display the last dialed number from this extension. The last number dialed (up to 32 digits) is stored in the redial memory until you dial another number. Press [(AUTO) REDIAL] to see the most recently dialed number. • You must go off hook (lift the handset or press a [LINE] button or press [ SPEAKER] or [HEADSET]) before you press [(AUTO) REDIAL].
7 Telephone operation Basic phone operation Redial stack NOTE: If the desired redial number has more than 16 digits, the screen displays only the first 14 digits. Use this feature to review the numbers in the redial memory and dial one of them if you wish. (The last six numbers dialed from this extension are automatically stored in the redial memory stack.) 1. When the phone is idle, press [(AUTO) REDIAL]. 2. Press [ ] or [ ] to scroll through the last six numbers dialed at this extension. 3.
Telephone operation Basic phone operation Auto-redial NOTES: • While reviewing the numbers in the redial stack, if you want to place a new call other than the displayed number, you need to press [(AUTO) REDIAL] to exit the redial list. • If the prime line is in used, the phone automatically selects another idle line to dial the call. Once the auto-redial is active, the phone always uses the line you originally used to dial the call.
Telephone operation Basic phone operation Call waiting Use this feature to control call-waiting calls. If you subscribe to a call waiting service with your local telephone company, there will be a beep if there is an incoming call when you are already on a call on the same line. 1. Press [FLASH] to put your current call on hold and take the new call. 2. Press [FLASH] anytime to switch back and forth between calls. For more information on caller ID with call waiting, see page 57.
7 Telephone operation Basic phone operation HOLD Use this feature to hold one line while accessing another, or as part of the conference and call transfer features. While on a call, press and release [HOLD]. The LINE light for the line on hold flashes slowly in green, and a double-beep sounds every 30 seconds to remind you that the call is on hold. (To turn off the reminder beep, see HOLD REMINDER on page 36 of the installation guide.
7 Telephone operation Basic phone operation Switching between lines 7 Use this feature to switch between lines during an outside call: 1. Press and release [HOLD] to maintain the connection to the call on the active line. 2. Press and release the LINE button of another line to make or answer another call. 3. To return to the first call, press [HOLD] to put the current call on hold. Then press the [LINE] button of the original line. Call privacy Use this feature to control call privacy.
Telephone operation 7 Basic phone operation Conference calls NOTES: • Occasionally, the far-end parties on a conference call might not hear one another. • If you are experiencing difficulty in using the conference features on this phone, please consider using AT&T’s complete line of teleconference services to find a solution that best meets your needs.
Telephone operation Call transfer Transfer a call Use this feature to transfer a call to any other system phone. Once you transfer a call, it can be picked up at any other system phone, not just at the extension you called. NOTE: If a transferred call is not picked up within 20 minutes, the phone automatically disconnects the call. Blind transfer 10:01AM 00:30 11/23 10:01AM 11/23 00:30 TRANSFER LINE#1 TO 10:01AM 11/23 EXT 11 TRANSFER LINE #1 TO 12 Use this feature to make a blind transfer.
Telephone operation Call transfer Transfer a call and speak to the receiving party 10:01AM 00:30 11/23 10:01AM 11/23 EXT 11 INTERCOM TO PAGE 10:01AM 11/23 EXT 11 INTERCOM TO 12 10:01AM 11/23 EXT 11 TRANSFER LINE #1 TO 12 Use this feature to transfer a call and speak to the receiving party. While on a call: 1. Press [INTERCOM]. The outside call is automatically put on hold and INTERCOM TO displays and the called extension number. 2.
Intercom operation Intercom overview This 1070 telephone is fully compatible with any AT&T Four-Line Small Business System Speakerphone 1040 or 1080 phones you might have installed. You can use a total of 16 1080/1070/1040 phones together as extensions in your phone system. Each individual phone in your telephone system MUST be assigned a unique extension number for the intercom feature to work. See EXTENSION NUMBER on page 32 of the installation guide for instructions.
Intercom operation Intercom 7 7 Use this feature to make calls between system phones. Make an intercom call with the handset 10:01AM 11/23 EXT 11 INTERCOM TO PAGE 10:01AM 11/23 EXT 11 INTERCOM TO 12 1. If the one-touch preference is set to INTERCOM (page 35), skip to step 2. -ORIf the one-touch preference is set to TELEPHONE (page 35), press [INTERCOM]. 2. Press the one-touch button for the called party, then lift the handset. The screen displays INTERCOM TO and the destination extension number.
Intercom operation Intercom Make an intercom call with the speakerphone or headset 10:01AM 11/23 EXT 11 INTERCOM TO PAGE 10:01AM 11/23 EXT 11 INTERCOM TO 12 Use this feature to make an intercom call. With the handset in the telephone base: 1. If the one-touch preference is set to INTERCOM, skip to step 2. -ORIf the one-touch preference is set to TELEPHONE, press [INTERCOM].
Intercom operation Intercom Answer an intercom call 10:01AM 11/23 EXT 12 INTERCOM FROM 11 Use this feature to answer an intercom call. When you receive an intercom call, you hear a repeating double-ring pattern and your screen displays INTERCOM FROM with the extension number of the caller. Answer the intercom call by lifting the handset, or by pressing [INTERCOM], [ SPEAKER] or [HEADSET] to take the call hands-free.
Intercom operation Voice page Page a specific extension (single-phone page) 7 7 10:01AM 11/23 EXT 11 INTERCOM TO PAGE 10:01AM EXT 11 PAGING INTERCOM 11/23 10:01AM EXT 11 PAGE 12 11/23 Use this feature to send your voice to the speaker of the called phone. The person you’ve called might be able to respond just by talking. See AUTO MUTE on page 35 of the installation guide. 1. Press [INTERCOM]. 2. Press [ENTER] to select PAGE. 3. Enter the destination extension number (11-26). 4.
Intercom operation Voice page Answer a single-phone page 10:01AM 11/23 EXT 12 PAGE FROM 11 Use this feature to answer a single-phone page. Auto-mute off When your extension receives a page, the phone beeps and the speakerphone automatically turns on. Answer the call simply by speaking. If you are on the headset, answer the page by pressing [HEADSET] and speaking through the microphone of the headset. Auto-mute on The [MUTE] light is on.
Intercom operation Voice page Page all (system-wide page) 7 ... 7 7 10:01AM EXT 11 PAGE ALL 11/23 10:01AM 11/23 EXT 11 INTERCOM TO PAGE ALL Use this feature to send your voice to the speakers of all phones in the system. 1. Press [INTERCOM], then [ ] to show PAGE ALL. 2. Press [ENTER]. The screen displays PAGE ALL. Once the page is automatically answered, speak and your voice is heard at all idle extensions on your phone system. Page-all shortcut 1. Press [INTERCOM], then press [#]. 2.
Intercom operation Voice page Answer a system-wide page 10:01AM 11/23 EXT 12 PAGE ALL FROM 11 [ENTER]: ANSWER 10:01AM 11/23 EXT 12 INTERCOM FROM 11 Use this feature to answer a system-wide page. NOTE: Only one extension can answer a system-wide page. When you receive a system-wide page, your phone beeps and the screen shows PAGE ALL FROM and the calling extension number. 1. Press [ENTER] to answer the page. The screen displays INTERCOM FROM and the calling extension number. 2.
Intercom operation Voice page Room monitor 10:01AM EXT 11 PAGING INTERCOM 11/23 10:01AM EXT 11 PAGE 12 11/23 Use this feature to monitor a room. Make a single-page call to a system phone to monitor the sounds from that room. To use this feature, the auto-mute feature on the called telephone must be turned off (page 35 of the installation guide). 1. Press [INTERCOM]. 2. Press [ENTER] to select PAGE. 3. Enter the called extension number (11-26). 4.
One-touch setup and operation One-touch overview NOTE: Also use the one-touch buttons to place intercom calls. See Intercom operation beginning on page 26 for details. This telephone has 32 one-touch locations (speed dial locations) where you can store the phone numbers you wish to dial using fewer keys than usual. You can store up to 24 digits in each location. The steps used to dial numbers stored in one-touch locations vary according to how you programmed the one-touch preference.
One-touch setup and operation One touch Assign the buttons (one-touch keys) on the right side of the phone as intercom or outside call shortcut keys. You can enter and view the outside phone numbers through one-touch keys. Preference ONE TOUCH TELEPHONE PREFERENCE Use this feature to assign the one-touch keys as intercom or outside-call shortcut keys. 1. Press [ENTER]. 2. Press [ENTER] again to enter the ONE TOUCH menu. 3. Press [ ] or [ ] until you see PREFERENCE. 4.
One-touch setup and operation One-touch storage PROGRAM (ENTER NUMBER) PAUSE Use the following steps to program the one-touch keys. 1. Press [ENTER]. The screen displays ONE TOUCH. 2. Press [ENTER]. 3. Press [ ] or [ ] repeatedly until you see PROGRAM. 4. Press [ENTER]. The screen includes (ENTER NUMBER). 5. Use the dial pad to enter up to 24 digits. • To copy the most recently dialed number from redial, press [(AUTO) REDIAL].
One-touch setup and operation One-touch storage Continued from previous page 6. Press the desired one-touch key to store the telephone number in the normal location. -ORPress [LOWER], then the desired one-touch key to store the telephone number in the lower location. NOTES: • If the desired one-touch key location is empty, the screen displays SAVED! If there is already telephone number in it, the screen displays REPLACE SPD#XX? (XX is the desired onetouch location number.
One-touch setup and operation To dial a one-touch number Use this feature to dial a one-touch number. The one-touch preference is preset to INTERCOM. NOTE: To change the one-touch preference, see PREFERENCE on page 35 of this manual. If one-touch preference is set to INTERCOM: 1. Lift the handset. -ORPress [ SPEAKER]. -ORPress [HEADSET] and listen for the dial tone. 2. Press the one-touch button. -ORPress [LOWER], then press the one-touch button for the number you want to call.
One-touch setup and operation To view or delete a one-touch number To view a one-touch number VIEW 5550100 SPD#15 CANCEL Normal location: SPD# 1-16 Lower location: SPD# 17-32 Use the following steps to view a one-touch number. 1. Press [ENTER]. 2. Press [ ] or [ ] until you see ONE TOUCH. Press [ENTER]. 3. Press [ ] or [ ] until you see VIEW. Press [ENTER]. 4. Press the desired one-touch key to view the telephone number stored in the normal location.
One-touch setup and operation To modify a one-touch number VIEW 5550100 MODIFY SPD#01 Use the following steps to modify a one-touch number. 1. When a one-touch telephone number is displayed, press [ ] or [ ] to highlight MODIFY. 2. Press [ENTER]. 3. Press the dial pad keys to enter up to 24 digits. • You can include a pause while modifying a dialing sequence that requires one during actual dialing. Press [ ] or [ ] until you see PAUSE, then press [ENTER] when storing a pause. The screen displays P.
One-touch setup and operation To modify a one-touch number Continued from previous page 4. Press the desired one-touch key to store the telephone number in a location. -ORPress [LOWER], then press the desired onetouch key to store the telephone number in the lower location. 5. Press [ ] or [ ] to select CANCEL. Press [ENTER] to exit the VIEW feature. To move to the next feature, press [ ]. -ORPress and hold [ENTER] to exit.
Directory Directory overview Pat Williams 5550100 7 This 1070 telephone can store up to 200 names and phone numbers in the directory. Names can have up to 16 characters and numbers can have up to 24 digits. Because directory entries are stored in alphabetical order, you might wish to enter names with the last name first. To enter directory mode, press [DIR].
Directory Store a name and number in the directory DIRECTORY VIEW ENTRIES DIRECTORY ADD ENTRY (ENTER NAME) DONE Use the following steps to store a name and number in the directory. 1. Press [DIR] to begin working with the directory. 2. Press [ ] until the screen includes ADD ENTRY. 3. Press [ENTER]. The screen includes ENTER NAME. 4. Use the dial pad keys and the chart below to enter the letters, digits or symbols you wish to store.
Directory Store a name and number in the directory Pat Williams (ENTER NUMBER) DONE Pat Williams 5550100 DONE Pat Williams 5550100 SAVED! DIRECTORY ADD ENTRY Continued from previous page 6. Use the dial pad keys to enter the desired phone number. -ORPress [(AUTO) REDIAL] to copy the last number dialed at this extension onto the screen. Press [ ] to backspace. 7. When you have finished entering the number, press [ ] or [ ] to show DONE. Press [ENTER] to store the name and number in the directory.
Directory Store a name and number in the directory Store a temporary tone signal in a directory number Pat Williams 5550100 TONE If you have dial pulse (rotary) service, use this feature to store tone signals in a directory number. You might need tone signals to use bank-byphone and other services. 1. When you reach the place in the dialing sequence where you wish tone dialing to begin, press [ ] until the screen displays TONE. 2. Press [ENTER]. All digits entered after this send tone signals. 3.
Directory Review directory entries DIRECTORY VIEW ENTRIES Andrew 5556789 Barbara 5559876 Use this feature to review directory entries. 1. Press [DIR] and then [ENTER] to begin working with the directory entries. 2. Press [ ] or [ ] to scroll through the directory entries. -ORPress the dial pad key for the first character of the entry you wish to review until the character you are looking for displays. Then press [ ] or [ ] to scroll through the desired entries beginning with this character.
Directory Edit a directory entry Pat Williams 5550100 Pat Williams 5550100 MODIFY Pat DONE Pat 5554321 DONE Pat 5554321 SAVED ! When a directory entry displays, follow the steps below to edit the entry: 1. Press [ENTER]. 2. Press [ ] or [ ] to scroll to MODIFY. Press [ENTER] to edit the name. 3. Press [ ] to move the cursor to the left or [ ] to move the cursor to the right. Press [REMOVE] to erase characters. Press the dial pad keys to enter the correct name (page 43). 4.
Directory Dial and remove an entry from the directory Dial a number from the directory Pat Williams 5550100 DIAL Use the following steps to dial a number from the directory. 1. Find the entry for the number you wish to call by following the directions under Review directory entries on page 46. 2. Press [ENTER]. The screen displays DIAL. 3. Press [ENTER].
Directory Remove all entries from the directory Use the following steps to remove all entries from the directory. 1. Press [DIR] to begin working with the directory. 2. Press [ENTER] to select VIEW ENTRIES. 3. Press [ ] or [ ] until the screen shows END OF LIST. 4. Press [REMOVE]. The screen displays REMOVE ALL? 5. Press [REMOVE] again within three seconds to confirm the command and remove all directory entries.
Caller ID operation Caller ID operation About caller ID This telephone has a caller ID feature that works with caller identification service provided by your local telephone company. There is a fee for this service, and it might not be available in all areas. This telephone can provide information only if both you and the caller are in areas offering caller identification service, and if both telephone companies use compatible equipment.
Caller ID operation Caller ID operation RING! 10:01AM 11/23 CHRISTINE SMITH 19085550100 LONG DISTANCE 7 L4 How caller ID works If you subscribe to caller ID service provided by your local telephone company, information about each caller is displayed between the first and second ring.
Caller ID operation Caller ID operation Calls received on two or more lines simultaneously RING! 10:01AM 11/23 CHRISTINE SMITH 5550100 L4 7 Your screen can display the caller ID information for only one call at a time, but you can switch between the information for two or more ringing lines by pressing [ ] or [ ]. For example, if Line 4 of the phone is ringing, the screen displays the caller ID information for Line 4.
Caller ID operation Caller ID operation Call history 10:01AM 11/23 CHRISTINE SMITH 19085550100 CL#002 NEW L4 NOTE: Caller ID features works only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment. 10: 01 AM EXT 11 CID: 50/200 DTAD: 05/10 11/23 Number of total calls Number of unreviewed calls Information about the last 200 incoming calls is stored in the call history. The most recent call has the highest entry number.
Caller ID operation Reviewing the call history and returning calls CALL HISTORY 200 CALLS 050 NEW To review the call history 10:31AM 11/23 Pat Williams 18095551234 CL#200 NEW L1 10:21AM 11/23 Jeffrey Adams 5559876 CL#199 NEW L4 10:11AM 11/23 Chris Thompson 5550100 CL#198 NEW L1 10:11AM 11/23 Chris Thompson 5550100 DIAL L1 NOTE: While reviewing the numbers on call history, if you want to place a new call to a number other than the displayed number, you need to press and hold [ENTER] or wait for 3
Caller ID operation To delete an entry or all entries Changing the format of the caller ID number 10:11AM 11/23 Chris Thompson 9085550100 DIAL ALTERNATE L2 9085550100 19085550100 15550100 550100 If you need to add or remove the area code or a 1 at the beginning of the number: 1. Follow the directions in steps 1 and 2 of To return a call (page 54). Press [ENTER]. 2. Press [ ] or [ ] until the screen displays DIAL ALTERNATE. 3.
Caller ID operation To store an entry to the directory or a one-touch key To save an entry to the directory 10:11AM 11/23 Chris Thompson 5550100 CL #198 L2 10:11AM 11/23 Chris Thompson 5550100 COPY TO DIR L2 Use the following steps to save an entry. 1. Press [CALL HISTORY]. 2. Press [ ] or [ ] until you see the desired entry. 3. Press [ENTER], then [ ] or [ ] until you see COPY TO DIR. 4. Press [ENTER] to store the name and number into the directory and return to the call history review mode. 5.
Caller ID operation Call waiting and message waiting CID with call waiting (CALL WAITING) L1 Chris Thompson 5550100 If you subscribe to caller ID with call waiting service and you receive a call waiting call, not only will you hear the normal call waiting tone, but (CALL WAITING) and the caller information for the incoming call appear on the screen. 1. Press [FLASH] to access the call waiting call. 2. To return to the original call, press [FLASH] again.
Caller ID Operation COVM reset 10:01AM 11/23 EXT 11 CID:50/200 DTAD:16/20 COVM RESET L1 COVM RESET COVM 1234 Use the Central Office Voice Mail Reset feature when the phone display and NEW CALL light indicate there is voice mail when you have none. You might have accessed your voice mail from a remote location (while away from the phone). You might have received a false signal from your local service provider. You can clear the indicator manually. 1. Press [ENTER]. 2.
Using a 1080 mailbox Forwarding to DTAD mailbox About forwarding to DTAD 7 Answering system on an auto-attendant 1080 telephone If at least one 1080 telephone is designated to be used as an auto-attendant (if you have the 1080 user's manual, read it for more details), you can designate the auto-attendant telephone as a DTAD (Digital Telephone Answering Device) mailbox for the 1070 or 1040 telephones in the same system.
Using a 1080 mailbox To set up call forwarding To turn call forwarding on SYS EXT MAILBOX FWD TO DTAD CALL FORWARD Use this feature to turn the call forwarding to DTAD mailbox function on or off. 1. Press [ENTER]. 2. Press [ ] or [ ] to scroll to SYS EXT MAILBOX. Press [ENTER]. 3. Press [ ] or [ ] to display CALL FORWARD. 4. Press [ ] or [ ] to choose FWD TO DTAD or OFF. 5. Press and hold [ENTER] to save the selection and exit.
Using a 1080 mailbox Listening to messages - internal access NOTE: If there is no command entered for 10 seconds, “Remote operation” will be announced. If there is no command entered for another 10 seconds, the internal access call will end automatically. If a 1070 phone is assigned to a 1080 system extension mailbox, the screen will display the number of new and all messages you have. You will see DTAD: XX/YY, with xx being the number of new (unplayed) messages, and yy the number of all messages.
Using a 1080 mailbox Listening to messages - internal access Continued from previous page Delete message(s) [#] [#] Press during playback to delete the current message. Delete all message(s) [#] [*] Press to delete all messages for this 1070 extension. Stop [8] Press to stop any operation (e.g. stop playback, stop recording). Record a memo [9] to begin recording [8] to stop recording Press [9], and wait for a beep before speaking. Press [8] to stop recording.
Appendix A Glossary Auto Attendant: If there is at least one 1080 telephone in your system, it may be set up as an auto attendant. The auto attendant is assigned to pick up a ringing line automatically after the selected number of rings. It may also be set up to record messages for your extension. The auto attendant plays the selected auto attendant message and redirects the call if the caller enters an extension number.
Appendix A Glossary Continued from previous page You may, however, live in a region where you must dial 10 digits (area code and telephone number) for calls within your own area code. If this applies to you, enter 000 for the home area code and enter your area code as a local area code. After setting, if you receive a call from within your area code, the screen displays the 10 digits of the telephone number. For details, see the AREA CODES section (page 42 of the installation guide).
Appendix B Time/date TIME/DATE = 2007 YEAR When the telephone is idle, the screen displays the date and time. The time can be set manually or with incoming caller ID information. Even if you have caller ID, you must set the year once for voice messages to have the correct day of the week. 1. Press [ENTER]. 2. Press [ ] or [ ] until you see TIME/DATE. 3. Press [ENTER] to see YEAR. Press the dial pad keys to enter the correct year. 4. Press [ ] until you see MONTH.
Appendix C Centrex operation Centrex is a special subscriber service that might be available from your local telephone company for a fee. This 1070 telephone can be used with Centrex service to answer calls and pick up other lines. Contact your telephone company for more details about Centrex service. Set ring delay duration The 1070 phone system enables other system telephones’ calls to ring at the console phone. After a specified ring delay, the calls ring at the console phone.
Appendix C Centrex operation If you subscribe to Centrex service provided by your local telephone company, you need to set up the system telephones first. Here is an example of one setup. EXT 11 (console) CONSOLE is ON. CSL DELAY RING is OFF. EXT 12 CONSOLE is OFF. CSL DELAY RING is set to 20 seconds. EXT 13 CONSOLE is OFF. CSL DELAY RING is set to 16 seconds. EXT 14 Both CONSOLE and CSL DELAY RING menus are OFF. (This telephone does not use the Centrex service.
Appendix D General product care To keep your phone working well and looking good, follow these guidelines: • Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose it to direct sunlight or moisture. • Avoid dropping the phone or otherwise treating it roughly. • Clean with a soft cloth. • Never use a strong cleaning agent or abrasive powder because this can damage the finish.
Appendix E Important product information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There might be a slight chance of electric shock from lightning.
Appendix E Important product information Especially about corded telephones • Electrical power: The telephone base must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted. • Power adapter: The power adapter is intended to be correctly oriented in a vertical or floor mount position.
Appendix F FCC and ACTA information If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and with then Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA).
Appendix F FCC and ACTA information 4. Rights of the telephone company If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible.
Appendix G Part 15 of FCC rules Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used properly, may cause interference to radio and television reception. This product has been tested and found to meet the standards for a class B digital device, as specified in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation.
Appendix H Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America call 1 (800) 222-3111 or visit www.telephones.att.com; In Canada, call 1 (866) 288-4268. 1.
Appendix H Limited warranty 4.
Appendix H Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and c. Provide your name, complete and correct mailing address, and telephone number. 7.
Appendix I Technical specification Operating temperature 32°F — 122°F 0°C — 50°C Power adapter input AC120V 60Hz Power adapter output DC12V 500mA Backup battery (purchased separately) Alkaline 9V, size 1604A Headset jack 2.5mm, 32 - 150ohm Wiring limitation No more than 600 feet REN 0.3B System signal carrier frequency 1.
Appendix J Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Have the serial number, found on the underside of your phone, available when contacting customer service. Please retain your receipt as your proof of purchase. To purchase accessories or replacement parts, please contact customer service by visiting our website at www.
Appendix J Troubleshooting • Check to make sure that each telephone set has a unique extension number. If the sets receive AC power at the same time, either at initial installation or after a power failure, the extension numbers might be the same. Refer to the EXTENSION NUMBER section on page 32 of the installation guide. There is no dial tone. • First, try all the suggestions of My telephone appears to be dead on page 78. • The telephone line cord might be malfunctioning.
Appendix J Troubleshooting • If any other of your telephones are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply). • If you are using the speakerphone, eliminate any background noise. Noise from a television, radio, or other appliances might cause the telephone to not dial out properly.
Appendix J Troubleshooting • Make sure the telephone line cord connected to line jack L1/L2 was the one provided with the telephone. • Make sure that the LINE GROUP assignment is correct. See page 43 of the installation guide. • Check to make sure that each telephone set has a unique extension number. If the sets receive AC power at the same time, either at initial installation or after a power failure, the extension numbers might be the same.
Appendix J Troubleshooting Cannot join a conversation in progress. • The call privacy feature prevents another set on the system from interrupting a conversation. Make sure you press the LINE button to release privacy. (See Call privacy on page 21.) The call privacy feature does not work. • In some installations that have fiber optic service (digital service to the building, analog service within the building), the signals to the extensions might not support the call privacy feature.
Appendix J Troubleshooting Display screen is blank. • Make sure the power cord is connected to both the phone and an electrical outlet not controlled by a wall switch. My calls cut in and out when I am using the telephone. • If you have a headset plugged into the telephone, try unplugging it and firmly plugging it in again. • Disconnect the telephone base from the modular jack and plug in another corded telephone. If calls are still not clear, the problem is probably in the wiring or local service.
Appendix J Troubleshooting I hear other calls when using the telephone. • Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company. • Make sure you are using the round black cords that came with the phone. These cords help prevent crosstalk (hearing other calls). My caller ID features are not working properly. • Caller ID is a subscription service.
Appendix J Troubleshooting The answering system does not respond to internal access commands. • Make sure your remote access code is correct (see the installation guide for more details). • If you access the extension mailbox through a single page call, make sure the extension number of the extension mailbox is entered correctly. • The extension mailbox is in use, or the two intercom paths are in use. Wait for a few minutes, then try again.
Index A E AC fail, 4 Alert tones, 7 Answering calls, 9 Auto-mute, 30 Auto-redial, 18 Ending calls, 10, 11 C H Caller ID, 50 Call history, 53 Call privacy, 21 Call forwarding delay time, 60 Call transfer, 23 Call waiting, 19, 57 Centrex service, 67 Conference call, 22 COVM, 58, 63 Handset, 10 Hands-free use, 10 Headset, 11 Hold a call, 20 F FCC and ACTA, 71 Forward to DTAD, 59 I Important product information, 69 Incoming calls answering, 9 Indicator light, 6 Intercom, 26-29 Internal access, 61 D De
Index N T Navigation keys, 3 Names, enter into directory, 43 Technical specifications, 77 Temporary tone dialing, 19 Troubleshooting, 78 O V One-touch keys, 34 delete entries, 39 dial number, 38 new entries, 36 preference, 35 Volume control, 13 Voice mail, 58 Voice page, 29-33 W Warranty, 74 P Page all, 31 Prime line, 9 R Receiving calls, 9 Redial stack, 17 Reset COVM, 58 Ringer on or off, 14 Ringer type, 14 Ringer volume, 13 Room monitor, 33 S Screen display messages, 4 Selectable ring tones, 14 Si
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