User Manual
77
Can’t connect eight iPad units 
to one XMV/EXi8/EXo8.
Of the eight sessions simultane-
ously connected to the XMV/EXi8/
EXo8, one session is used for 
communication between the MTX/
MRX and the XMV/EXi8/EXo8. 
For this reason, a maximum of 
seven external control devices 
can be connected.
Use a maximum of seven iPad units to control the XMV/EXi8/EXo8.
Can’t control an NXAMPmk2. The UNIT ID of the NXAMPmk2 is 
set to 0.
Set the NXAMPmk2 that you want to control to a UNIT ID other than 0.
A file won’t open. You’re attempting to load a KIOSK 
file into ProVisionaire Touch.
Specify a settings file with the correct .ypvt extension.
Nothing is shown for Disklavier 
or track list.
The assigned device is not con-
nected to the network.
Connect the assigned device to the network.
Can’t delete an unneeded 
RCSL file, etc.
Using the iPad itself, it is not pos-
sible to delete files in “shared 
files.”
Use iTunes to delete the file.
1. Connect the iPad to your computer.
2. Click the iPad button that appears in iTunes, and then click [App] or 
[File Sharing].
3. In “File Sharing,” in the list shown at right, select the file that you 
want to delete.
4. Press the <Delete> key and then click [Delete].
Can’t use iTunes to upload a 
PDF file or image file to the 
PDFs folder or Images folder.
Subfolders will not open in iTunes. Use your computer to create a PDFs folder or Images folder, place the 
PDF file or image file in that folder, and use “Share files” to overwrite the 
entire folder. The same applies when replacing a file.
Don’t know how to specify the 
device’s IP address.
—
Refer to the owner’s manual of the device or the application that con-
trols it via the network.
Problem Cause Action










