User Manual
Table Of Contents
- ■ Using the PDF manual
- ■ System Requirements
- ■ Setup
- ■Operating R Remote
- ■Uninstalling the software(Removing the application)
- ■Troubleshooting
  R Remote Version 2 User’s Guide    24 
■Troubleshooting 
Problem 
Possible cause 
Action 
R series unit is not connected. 
The R series unit’s power switch 
is not on. 
Turn the power switch on. 
The R series unit’s DIP switch 
settings are incorrect. 
Refer to "Settings on the R 
series units," and make the 
appropriate settings. 
The UNIT ID of the R series 
unit is set to something other 
than 1 through 24. 
Specify a UNIT ID in the range 
from decimal 1 to 24 
(hexadecimal 1 to 18). 
For more about these numbers, 
refer to
 "Decimal/hexadecimal 
conversion table." 
The cables are not connected 
properly. 
If the orange [SYNC] indicator 
is blinking, the cable is either 
broken or not connected 
correctly. Connect the cable 
correctly. 
If you're using REDUNDANT 
mode, connect to the network 
switch that is connected to the 
[PRIMARY] connector.   
The computer's IP address 
setting is incorrect. 
Set the computer's IP address to 
match the R series unit's DIP 
switch setting.   
Network card selection is 
incorrect. 
In the "Network Setup" dialog 
box, select the network card 
that communicates with the R 
series unit.   
Firmware is old. 
Use V3.00 or later firmware. 
The R series unit is in AD8HR 
mode. 
Set DIP switches 5 and 6 in the 
upward position to select 
NATIVE mode. 
Audio is not input / Input level 
is low. 
HA gain is not at an appropriate 
level. 
Set the HA gain to an 
appropriate level. 
The external device is not 
outputting a signal 
Output a signal from the source 
device and make sure that the 










